"Excellent Sales, No Feedback From Service."

Mr. Moran was unusually helpful. Best we have experienced. Still no feedback on request to Service to reschedule February 6 service at 10 or 10:30 AM.

"Great"

The way the staff welcomed me,and the marketers the way the introduced the products to me was very wonderful and excellent

"Great Experience"

Staff was friendly and willing to work out a new lease within the same parameters as our old lease. We were pleased with the service we received.

"Highly Recommended!"

I had a great experience at Team Toyota and the sale was easy without feeling pressured in any way. I would highly recommend them!

"New License Plates"

Just had our license plates put on our new cars. We have two new cars. The service person was very nice.

"You Cant Expect More From Anywhere!"

The staff! They are extremely helpful and kind. I must specially mention the about Roger, the guy who made us fell in love with Toyota Princeton. His service cannot be matched by anyone in my opinion.

"Benjamin H. Freeman 11"

Everyone we dealt with was very professional. From the first rep we met to the ones who took over and the credit people, all were friendly and helpful.

"Great Services, Awesome Cars, So Happy With My Car"

Easy and quick, great people, quality cars, everyone was nice, would definitely recommend to people. Great services, awesome cars, so happy with my car

"Car Survey"

I loved to get the registration and the licence plates for our new RAV4 15 16 17 18 19 20

"Great Experience "

Overall outstanding. Friendly and knowledge sales staff and management treated me first class. Will buy all my cars there. Cant wait to go back.

"Great Service"

Sales person was extremely thoughtful and helpful.. Used Car purchase was completed in less than an hour. Car is as is, but is exactly what was stated.

"Weve Bought 16 Cars From This Dealer"

None of the fake negotiations at most dealers. Wee especially pleased with the salesperson weve dealt with. We have purchased the last 6 cars with his assistance/

"Best Toyota "

i love it , all peoples are nice and professional the place is also very clean and organized. I love their cars, if I could I would buy them all

"Professional "

Everything. Great facility, friendly staff, great selection of preowned cars an trucks. Willing to work with you to keep you within your budget.

"Great"

Great experience. Everybody was nice. Helped with the selection. amazing experience. i will like to keep visiting them if needed in future

"Professional Sales Process"

Very Pleasant Salesman, professional discussion of car and financing, no pressure at all. A first class dealership.Found the car I want at appropriate price! Sincerely, Don Pidcock

"Great Place To Buy A Toyota. "

Easy purchase. Salespeople not pushy. Quality product. I have purchased several Corollas in the past 40 years and just got another one. Service is easy and very accomodating.

"Great Service, Friendly, Super Clean Facility,"

Everyone went over and above to help and answer my questions. Sales, finance, owner, and Roger Jespersen show me how to use my car for one hour.

"Easy And Smooth "

It was easy and smooth process. Mr Mitch is very helpful and Big thanks to Mr. Mitch and team Toyota.

"Worst Sales Experience"

Team Toyota of Princeton is the epitome of poor customer service. Sales staff seem to find no issue with taking a deposit on a vehicle order they have no intent of fulfilling, and accountability + follow-up communication is non-existent. I came in the first week of January 2017 to order a TRD Pro 4Runner. Looking back, I should have done more research to find out just how much of a “unicorn” that specific vehicle is. However, when I walked into Team Toyota, the salesperson was more than happy to take a deposit and put in an “order” for the vehicle and tell me I’d have the vehicle in 6-8 weeks. Between the inventory staff and sales staff, no one thought to level-set my expectations with the fact that I may not get the vehicle since production is limited and allocations are dealer-specific. After 8 weeks, I called to get an update and was told “we don’t have any information now, I’ll let you know when I know”. 8 weeks soon became 12 weeks, and then I was calling in every 3 weeks or so. By July, I was tired of getting a different answer from a different staff member every time I called, so I visited the dealership. I had been doing more research and realized too late that I was likely not getting the vehicle I had placed a deposit on. Throughout the 6-7 months I waited for my ordered vehicle to come in, at no point did anyone from Team proactively reach out to give me an update or level-set my expectations that the vehicle wouldn’t come in. When confronted with facts that supported the theory that I likely wasn’t going to get my vehicle, the response from Team was: “would you like to buy another one of our cars or place an order for a 2018 TRD PRO?”. At this point, I was so appalled with Team’s service that I called the national Toyota hotline. After some run-around, I finally got a hold of the regional manager who was equally disappointed by the dealership’s behavior, and she got me in touch with a different dealership that actually treats its customers like people instead of dollar signs and the silver lining of this whole situation is that I found a decent dealership with great staff and service (NOT Team Toyota).

"Excellent New Car Sale"

I purchased a Toyota Prius Prime today, and it was by far the most pleasant car buying experience Ive ever had so far. I dealed with Roger Jespersen, who is the Internet Sales/Lease consultant, who ended up being my salesman; usually I get acquainted with internet sales first as a liaison online, and then get assigned a "floor" salesperson, but today I had the good fortune of working solely with Roger. It was a pleasant experience working with him, from the initial online price quote to the final sales price and trade-in process and most importantly the test drive. He was very informative and knowledgeable with Prius vehicles, so it was a real treat listening to the informative words of wisdom from him. When it came time for the finance portion of the process, there was no pressure whatsoever, but I was convinced with purchasing a Pre-paid maintenance plan because it sounded like a good deal (plus with the money that I saved, I thought it was okay for me to splurge a little!). In and out in just about 3 1/2 hours, which wasnt too bad. I would recommend coming back for a future purchase, provided that Mr. Jespersen will be there again to be my salesperson!

"Sales Experience "

I spoke with Sales Manager Andrew Dasher and he didnt waste my time, he basically ask how can I sale you this car today.

"Used Car Experience"

Salesrep was honest and fair. The facilities were very nice. The processing after I decided to buy the car was very slow.

"First-time Toyota Customer"

Excellent sales person; knowledgeable staff; friendly atmosphere; great product. This is my first experience with Toyota, and I opted for the new Prius Prime. Looking forward to many miles with my new car!

"Trusted Careing Service Dept."

Matt the service manager went out of his way to see that things were done right,while being attentive to my needs.

"Great Dealing"

Your agent and manager dealing is awsome. Mr Ravi & Mr Ramy are good to deal with me. They tell me each & evry thing clearly .

"Service Department"

Treated like family. Everything was ready for me, rental car etc. I was kept updated on the service stat us of my car with periodic phone calls.

"Friendly Employees"

Friendly sale man, not pushy answered all questions, directed us to the car that fit our requirements. Found the car in the color we wanted

"Fast & Excellent Buying Experience"

Rob Moran is an excellent sales agent and leasing RAV4 has been a breeze with his help. He knows all Toyota cars inside out and cares for his customers a great deal.

"Excellent Service, Nice And Clean Facility "

Straight forward, no salesman games or tricks. Matt and Abe helped me with the process and it was easy. Highly recommend

"Great Great Service And Very Very Ran Too!!"

VERY HONEST AND VERY FRIENDLY AND VERY HELPFUL AND WE FELT LIKE WE WERE FAMILY TOO.EVERYONE THAT WORKS THERE ARE SO NICE AND KIND AS WELL AND WILL BE IN FROM TIME TO TIME TO DAY HELLO TO ALL MY FAMILY AND FRIENDS TOO.

"Fantastic Place"

Friendly people, great deals, fantastic products will bring me back again and again. My whole family is driving cars from Toyota!

"Good Experience Buying A Used Car"

Ask for Bill when buying a used car at Toyota Princeton. He was knowledgeable salesman, always made me feel comfortable, and didnt have a high pressure sales pitch. Overall, I feel I bought a quality used car to a decent price and the process was not stressful or high-pressure.

"Willing To Work With You"

Everyone worked with me. They treated me fairly, worked with me to get to a affordable price!

"Very Friendly Great Service Hours Of Operation The"

excellent service no hidden surprises warm friendly employees helpful great value fair trade in value. above and beyond great service in all departments

"Great Salesman"

My salesman Bob Moran. He is very professional and always gets me a great deal at a great price. He knows his job well

"Dont Know"

It was good. I dont want to write 20 words so here is filer words okay okay okay okay okay okay

"Customer Service"

The care with which Luis Santiago help us find the best car for our needs from the large inventory at the dealership.

"Great Service And Very Clean Facility."

Mr. William Rein, salesman for Team Toyota Princeton, was outstanding!! Team Toyota had the Tundra I wanted in stock and Mr. Rein took care of the rest. He made buying my 4th pickup easy. No gimmicks, no pressure, and no need to negotiate. Mr. Rein presented me the best price right off the bat, and I bought the Tundra.

"Great"

Bill Rein was a pleasure to deal with. Very easy to reach and no high pressure sales tactics. Would definitely return to Bill for future purchases.

"Really Good Deal"

Process is quick and easy. No pressure while negotiating the price and the deal is straight to the point right away. No arrogant sales person.

"Great Place To Buy A Car"

Everyone was very respectful and friendly. No pushy salesmen. The facilities were beautiful. I have told everyone what a very nice experience I had and will definitely go back

"Clean Facility, Improvements To Dealership, "

The brand sells itself, your sales group performed as expected, the dealership lends itself to a pleasant exchange of information & perception. Ive been in touch with Ray for years, he always seems to ask & answer the right questions. Im sure we will continue our dialogue in the near future regarding service & sales.

"Best Car Buying Experience Ive Had "

Stephen was very straight forward and honest with the prices and how the monthly payments would come out. Other dealerships in my experience have gave me one payment amount when Im with the sales person and then I get in the fiance office and the payment skyrockets when I have to rolling the tazs tags and fees.

"Go Elsewhere!"

I went to this dealer ready to buy a car. We agreed on the vehicle and they assured me it would be ready on Tuesday. Come Thursday, it was still not ready, nor did they answer emails or phone calls. Go somewhere that wants your business!

"Camry 2017 Experience "

I had great experience second time with you guys and I love Toyota a lot its very nice car specially Toyota Camry is very beautiful fuel economical car than any other in market.

"I Dont Think They Want To Sell Cars"

I bought 2 cars from them 10 and 4 years ago, and I stopped using their repair shop several years ago because they were so bad. But I figured I could still buy a car from them if the price was right. WRONG! I couldnt even get a price from them. I couldnt get a call back. I talked to the manager and couldnt get a price. I filled out a Costco buying application and still didnt get a call. Heres the kicker - I have three cars that all have over 100,000 miles so Im in the market for 3 cars in the next 12 months and this dealer wont tell me the price! My advice to you...run screaming.

"Toyota Camry"

Excellent, knowledgeable, competent, salesman. Rob Moran is comfortable to work with. He took the stress out of buying a new car.

"Great Team "

from the min i walked in the door until the end our sales person and finance person rami was great they talked about the veichele and gave me several opinions

"Enjoyed The Experience"

Staff was very helpful. They made the process of me getting a new car exciting. I expected to leave there with a certified pre owned vehicle and left there with a brand new vehicle. I wished that there were better options on a certified pre owned. This was not my first visit. P.s. complementary donuts and bagles would go well with the coffee during the early am appts.