"Uma Ramamoorthy"

06-15-2017

I went on line for a late model used auto and found one at Audi of Princeton. My sales person turned out to be Uma Ramamoorthy, a very trusting easy person to work with who answered all our questions and went out of her way to help us. My wife and I traveled 130 miles and found the vehicle to be perfect. Thank you Uma

"Great Experience!"

03-24-2017

I had a very good experience at this dealer ship. I also felt welcomed by your sales rep Roshanda which didnt make us feel any type of way if we purchased the vehicle or not. We did purchase the vehicle from Audi Princeton and very happy with it. Roshanda even called a week later to see everything was ok with the car.

"Very Satisfied With The Purchase"

03-24-2017

They offered me a really good deal for a CPO S4. Im glad I bought the car from here and they helped me in every way possible from all the difficulties I faced. I would highly recommend to buy an Audi from this dealership.

"Audi A8l"

10-21-2016

They made the buying experience pleasurable. Gracious and professional staff; incredible product.

"One Happy Buyer"

07-20-2016

It was that time to buy a car. A time that I dread. I decided I wanted an Audi TT Coupe and prepared myself for the salesman attach when I walked into the dealership. To my surprise, my experience was quite pleasant. I met Alex Soroka, Audi Brand Specialist, who easily gave me the info I needed without any pressure or games. When I made my decision to buy and returned to the dealership, I met Richard Martini, General Sales Manager. He was truly a professional that reflected his product knowledge of the car. We agreed on a fair and reasonable price for the car of my dreams. Quite clearly, if you want top quality professionals given you an excellent product, experience and price, Audi Princeton is the place to go.

"Excellent Used Car Buying Experience (2008 Es 350)"

Finding and buying a decent used car is often a daunting, migraine-inducing challenge, with horror stories abound of dishonest dealership tactics. From my previous three car buying experiences, I would caution fellow buyers that there is no shortage of such businesses that would be happy to manipulate them into paying top dollar for the most abused and neglected machines imaginable. In sharp contrast, my experience at Princeton Audi was a smooth, surprising relief. Aside from the sheer satisfaction of getting a lightly used 2008 Lexus ES 350 in nearly showroom condition at a reasonable price, I had the honor of working with helpful Audi Specialist Juno Mozo. Contributing to the understated, welcoming, and professional environment of Princeton Audi, Juno was not only extraordinarily knowledgeable about Audi products, but also quite enthusiastic about the auto industry as a whole, and remarkably about the ES 350 in particular. He receives top marks for making the finance process seamless and affordable for a student pilot on a shoestring budget, and his competence and straightforwardness have earned Princeton Audi future business the next time anyone in my family decides to go car shopping. Juno, many thanks and job well done!

"Everyone Helpful"

They were nice. I drove a vehicle. I was not contacted so I purchased another vehicle somewhere else.

"Lousy Service"

Had my Audi serviced here for the past 3 years and the service in general has been awful. On one occasion the service person left for the day with my keys while the office folks were telling me for over an hour that my car would be done any minute. Then they couldnt find my car on the lot and I was out there with them trudging the lot as they were closing, searching for my car. The only way I finally got it home was I happened to have the emergency key with me. On another occassion I took it there because the passenger side door would only unlock some of the time. They tried it once and when it opened for them, they charged me $100 to explain to me how to use the key fob. Seriously? Did they think Id been climbing through the sunroof for 3 years?? That evening when I picked it up after hours, of course I could reproduce the problem. On another occasion, when I went to take the car home, the button panel on the drivers side door was missing. When I brought it to the service persons attention he treated me as though it was like that when I brought it. I finally found the panel myself under the drivers side seat and they reattached it. He made a comment that thankfully that was covered by the deductible because he would have charged me if not. AS IF I would have paid them to fix something they broke!!! After 3 years of repeated horrible service, I cant take any more. Ill be taking my car to another location even though it will be much less convenient for me.

"Larry Is Awesome, Clean And Comfortable Place"

I went to a few smaller dealers and seedy places on cars.com. The cars were dirty, over priced, and needed new tires, brakes, and rotors. One dealer wouldnt even talk numbers with me after we sat down to talk numbers, so I walked out. Finally I went to Princeton Audi, even though the price was a little higher then the seedy places, it was all worth it. I called on my way the re and they had it waiting for me once I pulled up. Salesman Larry is the best, very accommodating and helpful. The dealership was pristine and the car was emaculatly clean. Great new tires and brakes. In the end, the price was worth it. The people were friendly and curtious. Transaction was smooth and fast. After all the bad places, it really makes you appreciate a dealership like this. I would recommend this place to all my friends and family and you!

"Great Overall Experience, Great People, No Hassle"

I went to a few smaller dealers and seedy places on cars.com. The cars were dirty, over priced, and needed new tires, brakes, and rotors. One dealer wouldnt even talk numbers with me after we sat down to talk numbers, so I walked out. Finally I went to Princeton Audi, even though the price was a little higher then the seedy places, it was all worth it. I called on my way the re and they had it waiting for me once I pulled up. Salesman Larry is the best, very accommodating and helpful. The dealership was pristine and the car was emaculatly clean. Great new tires and brakes. In the end, the price was worth it. The people were friendly and curtious. Transaction was smooth and fast. After all the bad places, it really makes you appreciate a dealership like this. I would recommend this place to all my friends and family and you!

"Pleasant, Comfortable, Knowledgeable Staff"

Absolutely the best Audi dealer in the area. Weve negotiated with them all and these folks continue to come out on top again and again.

"Phenomenal Purchase Experience!"

From beginning to end the process was great! A friend recommended I contact Chris Riches and he was so helpful throughout the process. His patience is remarkable. I am not a car person but I LOVE the Audi Q3: it drives like a dream and looks pretty good as well. People come to admire it which is a completely new and strange experience. I highly recommend Princeton Audi and, specifically Chris. However, everyone on the floor was gracious and friendly. Gives new meaning to car dealers. A great experience!

"Great Service"

Great Service, Car drop off and pick up is very convenient, Loaner cars are great. Great price o the best tires.

"Very Comfortable Experience"

Had purchased my A5 AUDI some months earlier. I returned for its first scheduled maintenance. Everything went very smoothly. Im in my 80s and was very comfortable in the waiting room. The car was returned to me freshly washed, Very clean. Nice.

"Service"

We took the car in for the first 5000 mile checkup and they were very professional also one of the techs took the time to review some of the features in the car again with us. Very pleased so far with the service.

"Lacking In People Skills!"

03-18-2015

I was in the process of faxing the deposit paperwork to the dealer,after 2 days of going back and fourth straightening out final details of purchase(wanted to have no hidden secrets before i get there to pick up car,being that i was coming from r.i. to n.j,and buying blindly over the phone),i had one more questio for salesperson,john,so i left numerous messages on his cell phone(because he sent me close ups by his personal phone,and we had communicated details of purchase this way)and numerous messages at deslership,all day saturday,no response!i give one more call on sunday and i was told hey yea dont bother sending that deposit,the car got sold last night.i was pretty upset and said why didnt u call me yesterday,this would have never happened,his response was i was busey with customers all day!!,my response was i was a customer before they sat down at your desk!our deal was almost complete but he choose not to return numerous phone calls and another sales person sold it.do yourself a favor buy elsewhere,very unprofessional to say the least!

"Great Service"

Warm and Professional staff. Felt welcomed and comfortable? Highly recommended.

"Great Service, Very Clean Facility"

Very efficient Service department ! very nice waiting area. excellent shuttle service fast service I feel very loyal to this Audi agency, from purchasing my A6 to all the excellent care we have received over the years! Highly recommend all of the employees!

"Great Service, Friendly & Helpful People"

I have had my Audi serviced at Princeton Audi for years. They provide quality Service with friendly & helpful people.

"Great Service"

The whole process was seamless and pleasant. They handled everything from scheduling to paying for services in a professional & efficient manner.

"Excellent- And I Hate To Say It But Worth The Cost"

Id give 5 stars all around but I found one dealer arrogant and sexist. We bought our first car from him. I refused to work with him on the 2nd... And we were very happy. Service is excellent!!! And worth the price.

"... And It Was Covered Under Warrenty"

I had a strange error with my S5. Whenever my gas tank got very low the engine light would come on. So I took it to Audi Princeton to have it investigated. Of course I had to put gas in the tank to drive it there so the engine light was now out by the time I got there. They identified that the previous Audi dealer who serviced the car forgot to change the brake fluid so they did it at no charge. They found that there was a recall on the S5 for a minor fix which they did at no charge. They couldnt find the engine light fault (since the light was now out) so Ill have to take it back another time. But there was absolutely no charge for the diagnostics or the work they did, and they provided me with a loaner car for the day. That was a very pleasant surprise. Great customer satisfaction - Well done Audi Princeton.

"The Worst Service Had Ever Seen"

09-09-2014

This worst dealership had ever seen. They are the worst in customer service and worst in buying process. Highly recommended choose a different dealer rather going here and wasting time.

"Great Buying Experience"

I had a great experience buying my S7 here. I custom ordered my car and the sales specialist was extremely helpful during the decision making process, and he kept me informed of progress during the wait for the car to be produced and shipped. The pick up and final buying process were seamless, as well.

"Great Service"

I liked the service of this Showroom. I got an Audi Q5. The process went on very well.

"Princeton Audi Experiance"

My daughters and I came to Princeton Audi to look at the 2015 A4, where we were greeted by Alex Demsky. We have been looking for a new car to lease for several months and dealt with many car dealerships and salesmen. It quickly became apparent that Alex is the most professional, honest, and easy-going salesperson we have ever had the pleasure of doing business with. He answered all my questions, some being the same asked many different ways, and still kept is smile and his professionalism in answering each and every one making sure I understood all about the A4 and my purchase. Many people dread going to a car dealership to purchase or lease a vehicle, but the service we received by Alex and the rest of the team like James, Rich, and General manager Dave was second to none! They made us feel at ease and were reassuring that they would do anything to make the best deal work for me, and they did. Princeton Audi was not only the cleanest dealership we had been to, but each step we took in our purchase was pleasant and comfortable. The General sales manager Dave Dargenio went out of his way to make sure that the sales manager Rich Martini took care of us like his own family and that he did. He had us work with Alex Dempsky who in my eyes was the best car salesmen I ever dealt with in my 28 years of car buying. In addition to being extremely knowledgeable Alex went over all of the cars amazing features, he was very patient and courteous. During the purchase of the car the transaction was smooth and quick without absolutely any pressure in the process. Princeton Audi, after being to 3 different Audi’s was by far the best and very competitive price for the vehicle. Alex made the whole process so simple and easy! Princeton Audi took care of all the insurance paperwork for us. On the day of pickup, the car was waiting for us! (With an amazing wash and detail! And a full tank of gas). We were given an introduction to the car, and were provided a detailed overview about all the features. We couldnt be happier with both the car and the five star services we received by Alex and the whole team Princeton Audi! If you want an amazing sales experience, GO SEE ALEX Demsky and the whole team AT PRINCETON AUDI!!!! YOU WILL NOT BE DISAPPOINTED. A+++++

"Great Service, Professional Staff"

We just moved into the area and this was our first service experience at Princeton Audi. We could not be happier with the professionalism and knowledge of both our service consultant and the technician servicing our vehicle. We will continue using Princeton Audi for all our future Audi needs.

"Audi A7 Warranty Repair And Service"

Brought my Audi A7 in for a 5000 mile service and to repair a brake issue....they came to my house to drop off a loaner and pick up the Audi.....returned it the next day all fixed and ready to go...could not have been an easier swap....excellent communication and service....would recommend Princeton Audi to anyone...Thanks PA....appreciate the convenience!! Tony C/ Monroe Twp, NJ

"Top Notch Service As Always, At Princeton Audi"

I had my car serviced at Princeton Audi, and as usual they were courteous and accomodating. My car was ready on time, washed and vacuumed. Marco handed me the keys with a smile and a thank you for my custom.

"Recent Service On My A7"

Outstanding service operation, very clean and efficient. This was my first service appointment for 5,000 miles on my A&. I was extremely impressed with the personnel and facilities

"Rs 7 Purchase"

I recently was in New York City when I found three 2014 Audis parked infront of a Night Club. I Imediately fell in love with the RS-7. The next day I traveled to all the loacl dealers in the City and was not happy. A friend of mine recomended the Princeton Audi Dealership so I called. They handled a entire transaction over the phone. The ordered what I wanted, no games, price was better than any of the New York Dealers. The best part was I had the car by Christmas. When I picked the car up it was all I wanted and more. The salesman was knowledgeable about this model and even provided a cell phone number if I had questions after hours. A few weeks later snow hit the tristate area and i needed snow tires. The dealership picked my car up and installed the tires. What great service. My friend that recomended this place was bought dinner. A few weeks later my daughter needed a car and back to Princeton Volkswagen we went. What a pleasure it was dealing with thes guys.

"Rs -7 Purchase"

I recently was in New York when I observed a group of Audis parked in front of a night club with a model showing the cars off. I fell in love with the RS-7 , not the model showing the car. What a car! Now the problem was find the car. I tried several dealers in the New York area and was not happy with answers. A friend said try Princeton Audi they will get the car for you with no headaches. I called and my friend was right. The sales team worked out ordering the car I wanted and it was delivered by Christmas. The salesman when showing me the car had knowledge of every inch of this baby. The owner of the dealership even took time to say hello. With all the snow here in New Jersey I wanted to add the snow tire package. I made one phone call and my car was picked up and tires installed. This dealership is honest with no games. I dont care were I am in the country Im buying my next Audi from Princeton. By the way I ordered a Volkswagen from them last week for my daughter. They own the dealership across the street also.

"First Excellent Dealer I Found In 6 Month!"

I have leased cars for last 20 years. All top brand cars, but this time I was on a market for good used car to finance. The last couple months I was wasting my time between Brooklyn used cars dealers and a few small dealers in NJ. Either those other dealers had false advertising about a car or price, or they couldnt get loan paperwork done. I became a believer, that car dealers are all full of scams. That was until last week, when I came to Princeton Audi. I couldnt believe an advertised price I saw for a 2007 BMW X5 published by Princeton Audi on Cars.com. It was too good. But I gave it a shot and contacted the dealership. They confirmed everything and approved me same day on line. When I drove to Princeton - I was expecting usual "last minute changes..." I was sooooo surprised, when I saw very nice and professional stuff - manager Alex, associate Chris, Chelsea and others. They showed me the car, which was much much better (!) than it even was in pictures. It was just too perfect, but true! Besides, they even could get me half point down on my loan, so I even saved over $500 unexpectedly. Alex - THANK YOU VERY MUCH for being professional and honest! Thank you Chris for the fast transaction. I was able to drive away in my beautiful car in less than an hour. I would extremely recommend Princeton Audi to any of my friends and would drive 40 miles to this place from Brooklyn when I need second car.

"Excellent Dealer, Wonderful Team"

The Princeton Audi Dealer has a great team. They listened to my needs, provided me with options. They were communicative but not hard selling. They definitely work with you, but give you time to think. I really appreciate the service, friendliness and communication I received from the team, especially Guy and Kristen. Great experience.

"Good Experience"

I was contacted promptly and the salesperson was very helpful and honest.

"Never Thought Buying An Audi Would Be So Simple !!"

I worked with Mr Guy Lyons on buying a new Audi Q5 from Princeton Audi and amazingly it was such an easy process . Guy is very knowledgeable and a great sales guy . During the whole process i never felt pressurized . He and Rich ( General Manager ) worked together to give me a great deal on the Q5 and great price for my trade in .For vehicle delivery I worked with Thomas Krail , who again was a fantastic guy . He explained me the features of the car thoroughly and made sure I understand important ones before i leave the dealership . They sure have me as a customer for life .

"Purchased An A 4"

Good service and knowledgeable staff. Mr G. Lyons helped me throughout the process. Definitely one of the best there. I would definitely consider another purchase at Princeton Audi.

"Buying A Car Has Never Been Easier!"

Pick up a used 911 from these guys and came out impressed. Buying a used car has never been this easy. They were honest, not pushy at all, and very pleasant to deal with.

"Great Salesman And Dealership!"

I never thought it could be so easy to buy a car! The salesman Thomas Krail was great! He made sure everything was ready when I came to pick it up and took the time to show me every feature of my new vehicle. I would recommend him and this dealership to anyone who is buying a car especially if they are a first time Audi buyer.

"Great Experience"

Working with Tom was a pleasure - He was professional and answered all our questions completely.

"Wonderful Experience"

Had a wonderful experience at Princeton Audi. We purchased a CPO A6 and the salesman, Juno Mozo, was the most helpful salesman I have ever met. Always there to answer questions, checking to make sure everything was good on our end, and finally making sure we are enjoying our purchase. The rest of the Team behind Juno made us feel equally at home.

"Great Job Princeton Audi"

I had an amazingnexperiencemdealing with this dealership. The entire process was a breeze from my first email to driving off the lot. Salesman, Guy, was amazing and he spent plenty of time explaining the car and all of its tech features. I would recommend anyone to use this dealership and salesman. I had a terrible experience with the Audi dealership in Cherry Hill and had no problem driving to Princeton to complete the deal. Prompt replies to emails and calls from Princeton Audi - thanks for everything!

"Great Overall Experience"

Great buying experience. I was walked through each step of the process clearly and accurately. The salesman Guy Lyons was Great as well as the GM of Sales Rich. They both help guide me on making a decision between two cars I was trying to decide on. I would definitely return there for my next car.

"Great Salesman"

Fantastic experience, i was guided through the sales process very efficiently. There were no complications, everything was explained clearly and the salesman did all to ensure that my parents and I were comfortable with my choice of car in terms of safety, roadside assistance, insurance etc. Very well done, keep it up!

"Great Service"

I have been searching for a pre-owned vehicle for 1 year. During this search, I felt I heard every sales pitch that existed. I was at a point where I found it dreadful to face another salesman. I walked into Princeton Audi expecting the same routine but I was pleasantly surprised. Guy Lyons was polite, professional, friendly and NOT PUSHY. The entire process from negotiating a price to signing the paper work was so smooth. I highly recommend and I have recommended this dealership to others.

"Great Dealership!!!"

I would highly recommend this dealership to all Audi lovers. Mr. Guy was very knowledgeable and he helped us in a very friendly yet professional way. The paper work took a little longer than expected but on the whole the service was good and special thanks to Mr. James the manager. I would love to make a future purchase at Princeton without any doubt.

"Great Service At Princeton Audi, Again"

I went to Princeton Audi to potentially lease another car and turn in my lease early. I received excellent service from a very knowledgeable Guy Lyons who made the whole process excellent. I ultimately walked out with a new 2014 Audi A4. I highly recommend Princeton Audi and make sure you are helped by Guy or Cris Riches.

"Just Bought A 2014 Q7 Tdi"

I did my research and visited a few Audi dealerships in Central Jersey. I found Princeton to be the best in service and the salespeople were not pushy at all. Actually the salesperson I dealt with spent 2 hours one night just going over every single detail of the car and then another 2 hours after I had come back a week later to buy the car. Would definitely buy an Audi from them in the future. My first Audi and loving the drive and feel.

"2011 A4 Quattro Cpo"

Found this car on Cars.com. Chelsea coordinated the particulars with the business manager and we arranged how and when the car would be purchased. Arrived Saturday Morning Check in hand. Car was ready to go and we went on a test drive. Car was, "as advertised" and the deal was executed. Nice dealership and everyone was helpful. Took about an hour to do the paper work and we were on our way.

"Easy New Car Purchase"

3 years ago, I bought my first Audi (Q5) from Guy Lyons , experience was so great I returned to trade in for a new 2014 Q5. Again he made the deal fair and easy. Worth the trip from PA!