"Will Never Be Back"

09-03-2017

After 10 minutes on lot nobody came to me. Then a tall gentleman, Brian came and was very rude when i told him i have been waiting. He was very rude to me and my wife so i left. You shouldnt have people work for you that dont know how to do their job. Disgusting expierence. Went down the road and bought a used car from a different dealership with better service. Will never be back and ill tell all my friends never to come back

"You Call This A Sales Team?"

01-22-2017

Had scheduled an appointment for a test drive on a vehicle that they had sold wasnt aggravated at that I was because they never contacted me to inform me to cancel the test drive due to being sold. Drove out from Rhode island an hour and a half drive. Yet they couldnt inform me even though that is part of the job. I know now when I get a car down the line, I wont be buying from this dealership!

"Amazing Team, Very Professional. Top Of The Line"

Im a first time car buyer and was getting very upset with my experience in buying a car. Most all the dealerships were acting like I was a nuisance, not a guest. If I asked for something they sighed and made a face. I was getting highly upset and was about to just not buy a car at all. Thats when I was driving by Nissan of Norwich and decided to try one more dealership. I was not really a Nissan guy and had always owned Jeeps before this, but what does it hurt to step out of your comfort zone and try something new? I was greeted by Richard Parker who ended up being my sales associate I worked with through the entire process. I came in just as they were closing without realizing it. But he still wanted to take the time to help me out and test drive not one but two SUVs - Nissan Rouges. After test driving the 2014 Nissan Rouge, I fell in love! No more Jeep for me. I came back two days later and worked again with Richard and Eric in the finance office. The banks originaly did not approve me for the Black Rouge I wanted, but Eric called them up and used the dealerships great track record and good relationship with the bank to advocate on my behalf. It was AMAZING the magic this guy has. He actually got me Approved!! I drove away in the car I wanted! These folks at Nissan of Norwich are truly professionals and know exactly what they are doing, and they do it with Style. I cant explain how happy I am that I am in that vehicle. Unlike the other dealerships, they actually took the time to listen to what I wanted and made sure to match me with a vehicle that completely fit my needs and my budget. They were respectful of my time and what I could bring to the table and really put the effort in to make the deal happen. I would recommend them to anyone looking for a great vehicle. They actually have a used 2012 Plum Nissan Rouge, that was my second choice its a really nice vehicle. It wont be there for long though, Im sure it will sell fast lol. But Go check it out, go check them out, I guarantee, you will not be disappointed at all.

"Tudor Rocks"

Will only buy from here and especially TUDOR. He was awesome listened to what I wanted and found the perfect car for me and my family. Donuts, TV and coffee

"Totally Awesome"

GO AND SEE TUDOR!! he is the man. He took care with and found the car that I needed and wanted. Worked tirelessly to get me financed

"How Professional The Staff Was!!!!"

I went to Nissan of Norwich to give them a second chance i had very bad experience couple of years ago and i thought ill never go back,till my best friend told me that the place is under New Management and i am so glad i did love the new dealership love the staff and love the way they treat customers. Thank you Sandra for the new Altima

"Amazing Service"

As soon as I walked in they took care of me. I was lost, and immediately pointed to the right direction. They were very knowledgeable about what I had to get done,they were really fast, and friendly as well. The manager, was funny too- which really helps when youre already anxious about car issues.

"Love Tha Service Dep"

Great People and Great dealership, I recommend this dealership to all of my friends and my family. I was treated like queen from second one tll I left .

"Excellent Service Great Hospitality"

Excellent customer service very friendly personal made my experience and process that much easier and simpler

"Best Dealership!!!"

Absolutely loved my car buying experience at Nissan of Norwich! Exceptional customer service, all of my questions were answered, and my needs were met. I will definitely recommend that all my family and friends purchase their next vehicle here!

"Love Nissan Of Norwich"

Bob was awesome to deal with. He got me the best deal on the Altima I wanted and it was probably the easiest and most worry free experience Ive had buying a new vehicle. Customer service was excellent and I really did feel like they were trying to make my experience as enjoyable as possible. I would highly recommend Nissan of Norwich for all vehicle purchases and I will definitely go back when I am looking for an upgrade or new vehicle and highly recommend Nissan of Norwich to every one i know. Love you Guys

"Breeze"

Once again Nissan of Norwich delivered an experience like not other. From start to finish Rich and crew made the car buying task a breeze. There was no pressure during this process and they had a variety of inventory to choose from. David provided a thorough explanation of the vehicles amenities and made himself available thru out the process. Thank you all and thank you Nissan of Norwich

"New Dealership "nissan Of Norwich""

love what they doing to the service area and the showroom , New Management ,Coffee Donuts popcorn very welcoming Love Nissan of Norwich

"Taken Care Of"

Julie at Norwich Nissan is amazing! I had trouble with Harte Nissan in East Hartford and Girard in Groton. Girard in Groton actually refused to initially help me, but Julie and the service team took care of me right away with no hassle it was amazing and refreshing!

"Professional, And Easy Process"

I bought my used car from Andrew and Sean. Both were great to work with and made the process fair, quick and easy. Thank you!

"First Place And It Was My Last"

wanted to go to couple of places to check the price of the new 2015 Altima but my salesman was nice and helpful and EZ to deal with 45 minutes later inlet with new car thank you Nissan of Norwich and thank you Ted !!!!!!!

"Clean Facilities"

Just bought a new Rouge at Nissan of Norwich. Super staff. The facility is so clean, I felt right at home buying a car there. Def. recommend to everyone!

"Very Impressive Dealership"

lowest price Altima,went to four places by far Nissan of norwich had the lowest price lowest rate free first oil change how you go wrong with that,thank you Ted!!!!!!

"Great Dealer, The Salesman Jose Is Awesome."

Top Notch, awesome dealership. The salesman Jose and internet manager Andrew are class A.

"Thank You For Taking Care Of My Car"

TOKE MY CAR TO THREE NISSAN DEALRS NOTHING HAPPENED , THANK YOU NISSAN OF NORWICH , GREAT SERVICE DEP

"Why Go Any Where Else"

Nissan of norwich is the only place we your treated like a real person respect of you time great showroom best service department nice people very helpful staff. dealership much cheaper then my local gas station,so why go any where else ?

"Ezzzzzy Going"

oil change for $9.95 coffee Donuts Vac and Wash what a deal great people great place

"Treated Like A Family"

Drove the Honda CRV and the Toyota Rav4 then went to Nissan of norwich to drive the Rogue it was every thing i am looking for, my first 4wd love my Rogue love the way i was treated by my salesman ted and his manager.

"Good Service Visit"

fast work as cheap as my local gas station,nice people

"Great Service Departement In And Out"

first oil change for my new car at Nissan of Norwich i was told its going to take half an hour or 45 minutes for an oil change, 20 minutes later fresh coffee and a donut Megan came in to tell me that the oil change is done and the first one is free:) made my day

"Sean Thomas"

I was looking around for a new vehicle as mine was needing money for repairs so I figured why not use it to get a new vehicle. My sales person, Sean was very helpful in getting me into a new 2012 Nissan Sentra. I love this vehicle and would recommend him to all my friends and family. So the next time you are looking for a vehicle ask for Sean, he wont steer you wrong.

"Best Price"

went to three Nissan dealerships there first price was better then the other three,Honest easy to deal with. On the top of that Ted gave me Free Remote Starter with out even asking for it:) Thank you Ted and Bob

"Changing The Way Of Buying Cars"

As a female i always feel uncomfortable buying new car with out having a family member or friend with me,went to Nissan of Norwich and i was treated like a family clean place very helpful people they make you feel like dealing with friend:) Thank you Ted for all of the Help my kids love the new car.

"Must Go To Nissan Of Norwich Best Of The Best"

like all of us hate dealerships, went to couple of dealerships and was told that my credit is bad and i cant buy new car,went to Nissan of Norwich i was treated like a real person 2 hours later i left with NEW CAR Love the new showroom , Thank you Nissan of Norwich

"Thank You! Josué"

I was very pleased to have Josué as my salesman! He has changed my whole view on buying a used car. I will absolutely return to him for my next car and recommend my friends and family to go see him!!

"Perfect Used Car Buying Experience"

I would like to let you know that my used car buying experience with Josué was above all the best ever! Everything was smooth and well presented! He will be my salesman from here on out!! Thank you Josué!

"Best Salesman Ever, Josué Rodiguez-falcon!!"

Josué exceeded my expectations while buying a used car! He adhered to my every need! I wont go to anyone else ever again! Definite repeat customer of his!

"Best Dealer"

I came in there little time ago and had the pleasure of talking to Josue and he was very nice and awesome to deal with and he helped me out a lot with choosing which car I wanted to buy and thank Josue for the help

"Geat Experience"

Do all my car needs here awesome some staff. I do recommend to go see "Tudor the brit!!" they managed to get me approved when i thought I had no chance but Bob the sales manager bot it done somehow.

"Great Place For All"

I have been buying my cars from here for years. Tudor is my salesman and always will be. Tudor is helpful patient and will explain everything. All the staff were/are wonderful. very happy

"Nissan Of Norwich---5 Star Rating In My Opinion"

My wife was looking for a small car.we looked all over ,at several different makes .having bought 4 other vehicles at Nissan of Norwich--i suggested to my wife we take a ride there and look. we did go to Nissan of Norwich and met Sean Thomas .DOING BUSINESS WITH SEAN WAS LIKE DOING BUSINESS WITH A CLOSE FRIEND--THERE WAS NO PRESSURE AT ALL TO BUY---HE SHOWED US THE CAR WE WERE INTERESTED IN---EXPLAINED ALL OF THE FEATURES OF THE CAR AND LEFT THE DECISION UP TO US WITH NO PRESSURE TO BUY IT.I WOULD RECOMMEND SEAN TO ALL MY FRIENDS LOOKING TO BUY A CAR.HE IS VERY PROFESSIONAL AND KNOWLEDGEABLE ABOUT HIS SUBJECT. MAHLON

"These Guys Go Above And Beyond"

i was so happy with Bob and Aaron & Dave , they made the process enjoyable and explained everything clearly so that i was aware of everything and comfortable , i really had a good time with these guys , their positive attitude was contagious and i left with a big smile on my face . Plus , i got a great deal , and great customer service and that is all i could ask for , i will send everyone i know to Nissan of Norwich . Thank you guys !!!!!! you took the stress out of buying my car !!!!!

"Great Experience Zero Pressure"

Easy going no pressure very helpful staff ,recommend every one to start your search at Nissan of Norwich and see how easy to buy a car. Thank you Ted David and the general Sales Manager Bob.

"Awesome Experience Buying A Car /nissan Of Norwich"

When looking at a new Nissan Rogue Select with the intent of trading in our much loved sportscar. Ted came out into the parking looking and speaking very polite and professional. He asked if we wanted to take the car we were looking at for a ride ( not being pushy at all through the entire transaction).Long story short....we did purchase the vehicle and feel we got a very good deal. We went home feeling very happy with our decision to go to Nissan of Norwich because we had purchased a car in 2005, which is still on the road and were very happy with the service wi recd at that time. All the people treated us with respect and professionalism. I would reccommend anyone that is looking for a new or used car go to Nissan of Norwich and I know that they will be as satisfied as I have been.

"Great Service And Great People"

As stated I had the pleasure of doing business with Bob. He is professional and knowledgable, any questions or concerns I had he was able to answer clearly and professionally. It was a relaxing experience.

"Game Changer"

Im so used to the typical car dealership shenanigans, not here. Super professional, honest and I feel like a got a great deal on my Murano. Will recommend to all my family/friends.

"Clean Facilities"

My first new car buying experience, painless the dealership is so clean and the staff is very helpful. Highly recommended.

"Great Experience!"

I was ready to update my vehicle and after last winter knew I needed an SUV. I liked the looks of the Rogue the best and decided to check them out. I went to Nissan of Norwich and was very impressed with the sales people (I worked with Josue, David (finance man) and Jamal). They were very helpful, knowledgeable and honest with me. Because of my experience with this dealership, I did buy a 2016 Nissan Rogue and drove home in it same day. I cant say enough about their work ethic and going above and beyond to help me out. I highly recommend this dealership and the 3 people I dealt with and of course the Rogue.

"Very Clean Place"

Every body is so happy `and very helpful great experience.

"Friendly And Kind Staff Straight Forward"

I WENT IN TO NISSAN OF NOWICH LOOKING FOR A VERSA MET JOSUE HE WAS VERY PLEASANT AND PROFESSIONAL HE LISTEN TO WHAT I WANTED AND NEED FOUND THE RIGHT VERSA TO FIT MY BUDGET AND NEEDS . WHEN IT CAM TIME TO TALKING NUMBERS THERE WAS NO .B.S GOING BACK AND FORTH BETWEEN HIM AND MANGER I GAVE THEM MY OFFER AND SAID OK NO QUESTION ASKED. JOSUE MADE SURE THAT THE BUUYING PROCESS WAS QUICK AND PAINLESS . HE WENT OVER THE TOP MAKING SURE CAR LOOKED SPOTLESS AT TIME OF DELIVERY . I WOULD RECOMMEND ANY FRIEND AND FAMILY TO NISSAN OF NORWICH ESPECIALLY TO SEE JOSUE RODRIGUEZ THANKS AGAIN JOSUE AND NISSAN OF NORWICH STAFF FOR THE ENJOYABLE EXPERIENCE

"The Best!"

My sister just bought a new Maxima from this store. I went with her for backup, but she didnt need it! So honest and upfront about everything. By the way, the store is so clean and everyone is so friendly.

"The One"

I did tons of research on the web on all types of car dealership sites. Thought id check out Nissan of Norwich, I had a salesman by the name of Juan Moscol, who was great. Showed me a variety of cars, found one and went on a test drive and he was so informative, funny, and really calmed me down being a little nervous for my first time at a dealership to purchase a vehicle. Thank you Juan.!

"Extremely Knowlegable Sales Reprensentative."

I visited Nissan of Norwich and had a really great experience. The sales man Joe Sumara was very helpful and had a lot of knowledge of the vehicle. I would recommend this dealership to friends and family.

"Great Service"

I visited Nissan of Norwich a few days ago, went to just look around for a new car. I didnt purchase anything due to the fact that I am not quite ready to buy. But, the customer service I received from on of their salesman, Juan, was incredible. He was very helpful & a very charismatic young man. I have recommended him to some of my colleagues who are in the process of buying a new car.

"Nissan Of Norwich,best Prices And Friendly Service"

I was very happy with my purchase my salesman Ted was very helpful . I would definitely recommend Ted and the dealership.