"Amazing Experience"
Saeed Zargham was absolutely wonderful. He was so patient and helpful. My whole family felt right at home. Couldnt have asked for a better salesman to help us. Amazing experience. Im so happy with my new car.
"Good Place To Buy Bmw"
Crevier BMW has lots of inventories for new cars and used cars. So, you will have more choices to select your cars. The car price is competitive and customer sevice is good too.
"No Complaints"
I found a barely used car online at a good price and decided to take a chance and fly down from San Francisco to check it out. I negotiated the price before coming down and got it confirmed by email. (They claim they dont negotiate their prices much and this was my experience) I asked a lot of questions about the car via email and phone and got responses quickly. The car was ready for test drive when I was there and the purchase and financing parts were handled efficiently and without pressure. All in all, about as good as it gets. Well done Crevier!
"Sold!"
This was my first and only time at Crevier. Been a CA resident for only 7 months. Had shopped 3 other BMW dealerships in OC and south, but my only trip there produced the sale. They had the product I desired and they made the numbers work. No hassle! Very courteous and professional. At this point, very pleased.
"Very Bad Pre Owned Sales Team"
One of the Pre owned sales guy just wasted my time and provided with an incorrect info on the car that I was interested in. My time is very valuable and it was wasted. Also some of their cars are overpriced and this guy was an absolute example of an inexperienced person by not even considering your request to see if they can price match....
"Master"
On time,fix it right the first time,car wash was excellent,The service advisor Aaron Burkhard very knowledgeable Creiver bmw the best in US.
"Great Service!!!"
Im so happy with Aaron Burkhard my services Advisor and Crevier BMW it was an amazing experience!! Excellent service, Aaron is the Best!! thank you for all your Help!!!
"5k Service On My Bmw I3"
My 5K service, warranty, and recall work needed on my BMW i3 was done to my satisfaction at zero cost as promised. I requested a loaner and was given a brand new X5 which was immaculate to drive for the 2 days my car was in for service. Brent both called me and emailed me letting me know my car was done and they returned it to me beautifully detailed and good to go!
"Everyone Was Very Helpful"
I purchased a certified pre-owned car and everyone was very helpful & explained the whole process very clearly. We were very pleased with our purchase and the friendliness of the employees.
"Wonderful Staff And Experience"
06-06-2016
Going to them was an amazing experience, very warm welcome, everything is detailed all of them are very accomodating. hassle free transaction and I will definitely recommend them to all my friends and family. Thank you guys. Thanks Sir Alex, Ken and Joyce
"Fantastic Experience!"
From the moment we walked in, Anthony Trans goal was to take care of us. He is knowledgeable, enthusiastic, and truly cares that his clients have the ultimate driving as well as customer service experience. We had a challenge initially in finding just what we looking for, but Anthony, along with Louis Gott went the extra mile to ensure we felt valued and would soon be driving our 2016 BMW 428i GC. We ultimately ordered from Germany, and the entire experience was exhilarating... from the website from which we could track the progress, to the early arrival of our vehicle. Anthony and I would text to confirm the details and expected time of arrival....even though it was his day off or after he had finished his day at Crevier. His attention to detail, energy, and passion for BMW is unparalleled. Anthony went to great lengths to accommodate and facilitate the most amazing and gratifying purchase experience ever imagined! I would highly recommend Anthony Tran, and Crevier BMW. We are thoroughly enjoying what is now our third BMW to date. It is exemplary service such as this that catapults Crevier to the #1 BMW dealer in the nation!!
"Great Service, As Always"
Our experience was excellent, as usual. Aaron took care of us very professionally. Our X3 was serviced timely and the loaner car meant we did not have to alter our schedules because our car was "in the shop". Thank you Aaron and Crevier.
"Above And Beyond"
100% satisfaction! Marlene Tapie was absolutely exemplar. Im happy to be in my new car and the road there was smooth and free of any hassle.
"Stacy Blaugrund, The Ultimate Sales Person"
02-26-2016
What an experience. Stacy was so friendly and professional. Will name her as the best we have ever encountered. Creiver is lucky to have her as an employee. Will definitely recommend her to our family and friends.
"Great Selection"
02-26-2016
I cant imagine going anywhere else. Everyone was so friendly. My husband is the one that chose CREVIER. We stopped at Shelly BMW, turned around and came back to CREVIER. My feet still have not touched the ground. Cant believe we are driving a BMW. I loved it when I was told "Welcome to the Family". Stacy Blaugrund you made us feel like family.
"Buying A 4 Series Bmw From Crevier"
02-24-2016
It was really a great experience with crevier bmw especially that MR Peter Fard was our dealer, he was amazing ! And this is why i decided to take the final decision on getting the 4 series since he was really helpful and friendly ! His way of interacting with clients is just great.
"Great Dealership"
I had a great experience Crevier car services. John Thatcher did a great job assessing my vehicle brakes and tires. He showed great customer service and becuase of the hospitalility I decided to purchase 2 new tires and alignment form Crevier BMW. Crevier is great dealership and if I have any major issues with my vehicle I will return it there for major servicea. Great Customer service is the reason I purchased my vehicle from Crevier Thanks Rashon
""outstanding" Understanding Customer & Service"
Id like to take this opportunity in writing my experience with Crevier BMW . The overall experience was "outstanding" All the staff and my client advisor treated me with respect and dignity, The advisor made every effort to satisfy my needs to fit my budget; by listening to my words in understanding my mind, No pressure sales or situation, We felt at ease. Our advisor went to bat for us..This is great based on my situation. I want to thank you "ALL" very much for working with me and understanding my disposition. Above all very knowledgeable staff with the mechanics, science, engineering, design and features of BMW. Respectfully submitted, Anthony Rodriguez
"Complete Care Of Me From Start To Finish"
Paul Mooridian at Crevier BMW took complete care of me from start to finish. Even during the negotiation I felt like he was my advocate even though know he works for Crevier! Paul called me in the morning told me he tracked down the car I requested which was being delivered to Crevier from another BMW dealer. I came down to the dealership and the car was everything Paul quoted. We cut a deal and I was out with a new car in record time. Very professional and satisfying transaction. I would recommend Crevier and specifically Paul M. to anybody wanting to purchase a car.
"Best New Car Purchasing Experience I Have Had!"
01-28-2016
Working with Kevin (and the entire staff at Crevier BMW) was the best car buying experience I have ever had! BMW car purchasing experiences are normally pretty darn good, but Crevier was on a different level. I contacted Crevier through the chat portal, and (lucky for me) Kevin Le was the person who contacted me back on my inquiry. We chatted via email on the phone, and I presented my offer. Kevin sent me all the information I requested when we were confirming the deal via email / phone, and when I got there, the 5 star experience continued. Everything was top notch,the receptionists were very pleasant, even the person in parts we chatted with (Teresa). Wafaa Hamood our finance manager, and that experience was also very pleasant. Our options were presented clearly, with easy to understand pricing for the add on options, and no feeling of pressure. Normally, being in the "finance office" is the most stressful part of purchasing a car, and there was NO feeling of this while there. After weighing our options, we chose not to add on any of the protection packages but she still treated us like we were the most important people in the world. Even the wash and wax job on the vehicle was stellar! I would definitely recommend people keep Crevier BMW in mind when shopping. I drove an hour to get to them, simply because they had the vehicle we wanted (found on cars.com searching). The drive was worth it, and I would definitely do it again.
"Five Star +"
Richard Kim, at Crevier BMW is the most professional Service Advisor that I have ever worked with. His knowledge, Communications Skills and Professionalism is way above any reasonable expectation that one could have. As a result, I use Crevier BMW exclusively to service and repair both my 3 series and 5 series BMWs, and would recommend Richard to anyone looking for the best Service Advisor possible.
"Great Experience, Nice Staff"
12-09-2015
Our experience was excellent. Craig @ crevier bmw really helped us throughout the process and explained everything in detail. He was patient enough to address all our queries since this was our first electric car and also first bimmer. :-)
"Great Customer Service...amazing Buying Experience"
10-08-2015
I was delighted to see my vehicle ready when I arrived at the dealership and was elated at the great customer service provided to me by the staff. I give my buying experience here a 10 and would recommend it to my friends.
"Crevier Bmw Is The Only Place To Buy Bmw!"
The single best auto buying experience of my life! Craig and Lou provided an extraordinary service and experience. The dealership is the nicest dealership I have have ever been to. My son and I watched football and had Starbucks while we waited.
"Best Services From Anthony Tran And Bmw Crevier"
I wouldnt have have that fantastic car without Anthony Tran staffs help. He is so helpful, patient and knowledgable in BMW car and services. I absolutely will introduce lot of my friends to Anthony as well as BMW Crevier for purchasing cars. Thank you so much. I really love my X3 car.
"The Best Car-buying Experience"
06-26-2015
Jerry Barnes took care of us each and every step of the way. He was knowledgeable and was a pleasure to work with. We will be back to work with him again!
"Arnie And David...thank You!"
All I can say is WOW! This is my 4th consecutive lease with BMW and Ive never had a car shopping experience like I did at Crevier! Ive always been a BMW girl, now Im a Crevier BMW girl! Arnie Kushner and Dave Bunnell made this car shopping experience smooth and easy, and I felt like a true VIP. I happened to catch Arnie coming back from his lunch break and he patiently walked the sales floor with me and after not really liking anything, he suggested a new 428i they just received, similar to the color I really wanted but couldnt find. It was love at first sight! Arnie and David helped me by answering every question I had and worked with me to make sure I got the car I loved! I wouldnt go back anywhere else! Thank you Arnie & David!
"Wayne Whitesides And Crevier Bmw Are Amazing"
04-21-2015
My experience at Crevier BMW was absolutely top notch. Mr. Wayne Whitesides went out of his way to help me find, build and most importantly, acquire my dream BMW. I cant thank him and his staff enough for going above and beyond the call of duty. Im so happy with my purchase and even more pleased with the team at Crevier.
"Dan Fann + Crevier Bmw = Best Bmw Purchase Ever"
04-08-2015
My family planned to buy a BMW, but we were just not ready to commit to anything. We went to Crevier BMW to just look around , but within the hour we were ready to make the purchase and sign the dotted line. We went looking for a valencia orange X1 and we came out with exactly what we wanted. The dealership was amazing, but our advisor Dan Fann was even more so. He showed us everything we wanted to see and tried (and succeeded) in making this the most pleasant and painless car purchase ever. He was very attentive and had what we wanted as a top priority. When my family is ready to buy our next car we know the first place we are going to come back to is Crevier BMW to see Dan Fann. Anyone in the market for a BMW should first check out Crevier BMW and definitely talk to Dan Fann for the best experience ever.
"Great Experience!"
02-09-2015
After 30 years of driving Japanese cars, I ventured into the German car arena. This is the first time in 30 years Ive bought a car "on my own" as well. Marlene Tapie and Tovi are the best! Both are easy to talk to, very knowledgeable about their products, and absolutely no pressure. I am now driving a Certified Preowned 328d and loving it! If youre in the market for a new (or CPO) car, I highly recommend talking to Marlene and Tovi before making a decision.
"Great Experience"
10-13-2014
I walked into the dealership and immediately felt like family. I was greeted by the most kind individuals at the front reception that quickly directed me to the salesman i was there to see. Everything was handled smoothly and I even got a free keychain!!! Their newly built sales building is state of the art and impressive beyond belief. I would definitely recommend all my friends and family to take their business here.
"Crevier Bmw Is The Best"
07-03-2014
Crevier BMW is the best place to go if you want outstanding service. Everyone there is really friendly and I always feel very well taken care of when I have my 528i serviced there. This dealership is number one for a reason... I will never go anywhere else to service my BMW and this will be the place that I go to when its time to get a new one!
"Do Not Go To This Dealer For Service"
Crevier BMW "totaled" my car, when it was supposedly being test driven by a service mechanic after repair of an estimated $800 fluid leak (coincidentally, that repair was recommended just 6 months after the extended warranty expired). Crevier staff put 12 miles on the car, which was still 3 miles and heading away from the dealer, when the mechanic hit the rear of a stopped car causing deployment of the airbag and extensive front end damage to my vehicle, which was determined to be total. Understandably, accidents occur, but I question the 12 miles on the car to test for repair of a leak & the fact that the car was being driven mid-day away from Crevier in the city streets of Santa Ana (where the driver/mechanic also lived). At a minimum, 15 miles would have been put on the car & that assumes that it would have u-turned and headed directly back to Crevier had the collision not occurred. I was not contacted by anyone at Crevier (other than 2 brief and dismissive calls by the service writer and several interactions with the service manager, who was notably sympathetic). In fact, no further contacts were made after I declined to negotiate a purchase of a replacement car. Crevier/Penske is apparently self-insured for this loss and advised me to have any further interactions with a claims adjuster. I was offered (& eventually accepted) "fair market value" of the car and received payment 2 months after the car was destroyed. The market value in no way reflects the extent of my loss or the very poor response by Crevier to this incident. Consumers should be very wary of taking vehicles to Crevier BMW for repair & should certainly look carefully at the use and miles put on your cars while at Crevier.
"Never Responded"
Emailed about a car two different times and never got a response.
"Sean Waller Is Amazing"
If you are buying a BMW or are even thinking about buying one, please make sure you talk to Sean Waller from the Crevier internet team. I have owned a different car every year for the last 4 years. I have spent countless hours dealing with horrible sales employees to not leave Sean Waller a raving review on his professionalism and amazing customer service. Sean was very easy to talk to, polite, attentive and most of all he listened. I didn’t buy from him on my first visit but I came back two days later to purchase with him. I sent requests for internet quotes to Irvine, Beverly Hills and Rusnak after my first visit with Sean. The quote from Irvine was a joke, Rusnak never emailed me back or phoned and still hasn’t to this day, and Beverly Hills jerked me around and made me feel so unwelcome to the point where I walked out of their dealership. Sean Waller always returned my calls and texts, treated me with respect, gave me everything I asked for and took the time to understand what I wanted and worked to find me the perfect car. He even followed up with me after his weekend off to touch base with me. I work very hard in a luxury retail environment and have done so for almost eight years and I would never leave a review if my experience wasn’t the best of the best. Sean displayed exemplary customer service and went the extra mile to make me happy and I would recommend all my friends, family and personal clientele to buy their next BMW with him. Im leaving this review for Sean Waller because I want everyone to know where they can receive the best service while also having the best experience buying a new car.
"Highest Priced Dealership"
This is a review for Crevier BMW sales department as well as Crevier’s salesperson, not for service department. I was shopping for a BMW 135i. I gave Crevier salesperson two other BMW dealerships’ lower price to match. The salesperson flat out told me that Crevier BMW will not match other dealership and Crevier BMW will be the highest priced dealership because Crevier BMW has the best “serviceâ€. He then gave me a 10 minute lecture that I need to learn how to “pay for serviceâ€. What an arrogance! So I just walked away from Crevier BMW. There are plenty of BMW dealerships around who are eager to earn my business and not insult me like Crevier BMW.
