Audi Mendham in Mendham, NJ

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"Great People Great Service "


User

from New York New York

Recommended? Yes

Purchased? Yes


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Just overall excellent experience the general managers a really nice guy down there and help me out greatly

"Open And Fair Buying Experience"


User

from Mendham, NJ

Recommended? Yes

Purchased? Yes


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Easy and fair buying process. Jim Foster was the Sales Representative . This is the fourth Audi I have bought from him. I have always felt that I was being treated fairly and honestly. The deal was transparent from the beginning. Hes my man!

"Great Customer Service"


User

from Mendham, NJ

Recommended? Yes

Purchased? Yes


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Great customer service. This is the 3rd Audi I have purchased from this dealership. Our sales rep, Bonnie, was attentive, found what we were looking for and had it available for pickup in 3 days.

"Great Service!"


Digital Air Strike

from Bridgewater NJ

Recommended? Yes

Purchased? Yes

11-28-2016


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Everyone at Audi Bridgewater was wonderful to work with! They were patient and I never felt rushed. Our sales representative John van Ness treated us like family! The tech specialist Farid was amazing! I would recommend Audi of Bridgewater to everyone and look forward to servicing my car there for years to come!

Response from Audi Mendham:

Thank you for this excellent review, Stacey. We are so happy to hear that John and the team could make you feel like a part of the Audi Bridgewater family with your recent purchase. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Thank You, Audi Bridgewater/Audi Mendham Management Team

"Bridgewater Audi"


Digital Air Strike

from Bridgewater, NJ

Recommended? Yes

Purchased? No

11-28-2016


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The service department personnel are excellent and very accommodating. They make it a very personal experience and are great at what they do.

Response from Audi Mendham:

Robert, thank you for sharing this great feedback with us. We feel our service department is what makes Audi Bridgewater special. Reviews like yours help us to make sure that were meeting the needs of our customers, and were glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Thank You, Audi Bridgewater/Audi Mendham Management Team

"Great Service"


Digital Air Strike

from Bridgewater, NJ

Recommended? Yes

Purchased? Yes

11-28-2016


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My experience with John at Bridgewater Audi was great!! They treated us very nicely and did a great selling us the car.

Response from Audi Mendham:

Chiman, thank you very much for taking your time to leave us a remarkable review! We are pleased to hear about your great experience with John and the rest of the team! If there is anything else we can do for you, just give us a call! Thank You, Audi Bridgewater/Audi Mendham Management Team

"Great Facility"


Digital Air Strike

from Bridgewater, nj

Recommended? Yes

Purchased? No

11-28-2016


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Good people straight forward. Vehicle was returned clean and radio wasnt changed. The recall was completed and oil change accomplished. Received a discount I didnt know was available.

Response from Audi Mendham:

We appreciate your input, Michael. Glad to hear that you are impressed with the service we offer here at Audi Bridgewater. If there is anything more we can do for you please come back and see us any time! Take care! Thank You, Audi Bridgewater/Audi Mendham Management Team

"Maintenance Review"


Digital Air Strike

from Bridgewater, NJ

Recommended? Yes

Purchased? No

11-28-2016


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Very prompt and courteous. The Service Representative was efficient and very clear in her explanation of the work to be done.

Response from Audi Mendham:

Thanks for your awesome review, Richard. Our team takes pride in their customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and were glad that this was the case for you! Please let us know if theres anything else we can do for you. Thank You, Audi Bridgewater/Audi Mendham Management Team

"25,000 Mile Service"


Digital Air Strike

from Bridgewater, NJ

Recommended? Yes

Purchased? No

11-28-2016


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I was able to make the appointment for the date and time I needed in addition to getting a loaner car. Plus I was able to tell the service representative what I needed to have done.

Response from Audi Mendham:

Mary, we appreciate you for letting others know about your experience at Audi Bridgewater. If you ever need anything in the future, please dont hesitate to let us know. Take care! Thank You, Audi Bridgewater/Audi Mendham Management Team

"Great Service Every Time "


Digital Air Strike

from Bridgewater, NJ

Recommended? Yes

Purchased? No

11-28-2016


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Everyone is always extremely friendly and takes care of all my Audi needs! Thank you Eric and team! I will be back next time for sure.

Response from Audi Mendham:

Tristen, we appreciate the time it took for you to assign our dealership with such an excellent star rating. It helps us to know that we are meeting the needs of our customers. Well pass the kind words along to Eric and the team. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Thank You, Audi Bridgewater/Audi Mendham Management Team

"Great Service"


User

from Bridgewater, NJ

Recommended? Yes

Purchased? No


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The folks at the service desk were courteous and knowledgeable. When my car was ready, everything that was done was explained to me - and asked if I had any questions. Also told me to feel free to call later if I thought of anything else.

"Great Sales Person"


User

from Bridgewater, NJ

Recommended? Yes

Purchased? Yes


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My sales person Samuel was so helpful. He explained the car so well and made me feel comfortable. He made the paperwork process so much more manageable.

"Great Experience, All Around!!!"


User

from Bedminster, NJ

Recommended? Yes

Purchased? Yes


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The product is incredible! The sales/tech/service personnel are very knowledgeable and friendly! Audi has an incredible product and these guys made it easy for me!

"The Best Experience At A Car Dealership "


User

from New providence, nj

Recommended? Yes

Purchased? Yes


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The client service was a team effort, everyone worked together to completely satisfy my needs during my experience. While one person was calling my bank another was getting my insurance information ready for the salesman who mind you was working with me the whole time. (Jeff) Anyone who was free was all hands on to expedite processes that can be somewhat time consuming. Coffee, water and snacks were offered as I waited (which was never very long or impractical) or during the duration of paperwork. I will never go to any other dealership, my loyalty and referrals will always be with audi Bridgewater. Jeff made my experience so memorable and took it to next level.

"Professional Customer Service And Beautiful Dealer"


User

from Bridgewater, NJ

Recommended? Yes

Purchased? No


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Very professional with attention to me, the customer. We had to lease the vehicle from another dealership and the experience was terrible. Wish we could have done it through you!

"New Audi A4"


User

from Mendham, NJ

Recommended? Yes

Purchased? Yes


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Very professional. Features of the car were explained in an easy, understandable way. Credit department was probably the easiest and fastest I have ever encountered.

"Outstanding Experience"


User

from Bridgewater, NJ

Recommended? Yes

Purchased? Yes


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I live in Bridgewater NJ and traveled 30 minutes to Mendham NJ because of the professionalism and knowledge of Mr. Jim Foster. He is the reason that my wife and I continue returning to Audi vehicles. Thank you so much! Marsha and Ken Kuhn

"Extremely Friendly And Courteous Staff. "


User

from Bridgewater, NJ

Recommended? Yes

Purchased? No


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Entire staff were friendly and extremely helpful with questions I had. They took time to sit with me in my car and explain some of the programs I didnt understand. The work was completed in the time they had told it it would take.

"Great All Around Client Experience"


User

from bridgewater nj

Recommended? Yes

Purchased? No


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arrived at 7:00 received a warm welcome as entered garage-same reception at the desk and then to get the loaner car. also appreciated brief explanation of difference transmission in A4 vs my car. When I returned to pick up the car appreciated the quick in and out service on a friday night

"Great Dealership With Personal Customer Attention"


User

from Bridgewater, NJ

Recommended? Yes

Purchased? Yes


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It was a pleasure to work with Sam. He is a true sales professional and an asset to Audi Bridgewater!

"Great Service With Value"


User

from Bridgewater NJ

Recommended? Yes

Purchased? No


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Dealing with Audi of Bridgewater for almost two years, the level of service is excellent, straight forward and a great value. We look forward to relationship for mant years.

"Customer Experience"


User

from Bridgewater, NJ

Recommended? Yes

Purchased? Yes


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It was quick. It was my third A7 so I didnt need a lot of information and the team acted quickly. I was in and out in 1.5 hours.

"Superior Service. Very Accommodating Facility"


User

from Bridgewater, NJ

Recommended? Yes

Purchased? No


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Hassle free. And do not have to drive vehicle into service area. Vehicle comes out beautifully clean. The service tech even covers seat and seat back when delivering vehicle back to waiting area.

"Audi Bridgewater"


User

from BRIDGEWATER, NJ

Recommended? Yes

Purchased? No


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Shaine took the time to explain in detail every service that was performed on the car and why it was important to be done in order to keep my car running perfectly. No pressure and made it feel like I was dealing with a friend and not a service advisor.

"Oil Change"


Digital Air Strike

from Bridgewater NJ

Recommended? Yes

Purchased? No

11-18-2016


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They seemed knowledgeable in diagnosing my vehicle and were not pushy on recommended repairs. It was a fairly quick and easy check up for my vehicle.

Response from Audi Mendham:

Carmen, were glad to hear that your service visit went so well. Its always great to hear from our customers and we appreciate you taking the time to give us feedback. We are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Thank You, Audi Bridgewater/Audi Mendham Management Team

"Best Service"


Digital Air Strike

from Bridgewater, NJ

Recommended? Yes

Purchased? No

11-18-2016


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As always, the service was excellent. Work was clearly explained and completed when promised. All of the staff is extremely professional and friendly.

Response from Audi Mendham:

Patricia, were completely committed to providing top quality service and were ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. We value our customers and we look forward to seeing you on your next visit. Thank You, Audi Bridgewater/Audi Mendham Management Team

"Switched From Bmw After 16 Years!"


User

from Bridgewater, NJ

Recommended? Yes

Purchased? Yes


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My Sales Agent Tony Santangelo and Finance Officer Frank were so helpful. I purchased a certified pre-owned RS5 (beauty and beast!) Made a deal on a Saturday but found a price for the car online over the weekend that was less. They honored that price and redid the deal! I was very thankful for their efforts and honesty. As a women, I have not always been treated equally when it comes to purchasing a car. As a long-time BMW owner, I could not be more pleased with this car and my dealer!

"Awesome Buying Experience"


User

from Bridgewater, NJ

Recommended? Yes

Purchased? Yes


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Sam, the finance guy & the guy who showed me everything about how to use my new car were great.... Would highly recommend all of them truly great people to deal with.

"Great Dealership"


User

from Mendham, NJ

Recommended? Yes

Purchased? Yes


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The salesman was very knowledgeable and helpful. The dealership made purchasing a car very pleasant and painless. I would definitely recommend this Audi dealership to friends and family.

"Great Service "


User

from NJ

Recommended? Yes

Purchased? Yes


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The setting was welcoming. Our sales person Jeff took the time to answer and explain any question I had. Jeff also took the time to make sure he found the car that meant everything on my must-have list.

"Excellent"


User

from Bridgewater NJ

Recommended? Yes

Purchased? Yes


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Jeff was the absolute man. Not only does he know audi he knows cars period.Ive never met a person as passionate about what they sell as him. Great experience overall. Highly recommend!

"Great Sales And Service"


User

from Morristown, NJ

Recommended? Yes

Purchased? Yes


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The people at the dealership, particularly my salesperson Lauren Saccone, are extremely responsive and do a great job of anticipating my needs. The sales process is very efficient and pain-free.

"Good Dealership For Audis"


User

from Birdgewater NJ

Recommended? Yes

Purchased? Yes


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Sales agent was nice, responsive and straightforward. Expected better pricing on returned vehicle when it was from same dealership and same car.

"Very Fast Responses. In And Out Quickly "


User

from Bedminster nj

Recommended? Yes

Purchased? No


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Every request I have is always answered with a yes. Easy to talk to staff and excellent car detailing. True pros.

"Great Service Experience"


User

from Bridgewate, NJ

Recommended? Yes

Purchased? No


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Prompt attentive customer service. Nice loaner vehicle was provided. Vehicle was ready when promised. No surprises or issues. All service was explained in detail.

"Great Service And Clean Facility"


Digital Air Strike

from Bridgewater NJ

Recommended? Yes

Purchased? No

11-09-2016


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The overall professionalism and quality of work made the trip from Staten Island worthwhile. Mike answered all my questions as well as showing me how to find what I was asking about.

Response from Audi Mendham:

Marie, we are pleased to hear that you had an excellent experience with Mike and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Thank You, Audi Bridgewater/Audi Mendham Management Team

"Great Service"


Digital Air Strike

from Bridgewater, NJ

Recommended? Yes

Purchased? No

11-08-2016


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The staff at the Bridgewater, NJ location is always friendly! I asked for a loaner car and it was ready for me right when I got there! The service is great and things always seem to run smoothly!

Response from Audi Mendham:

Thank you for your outstanding rating of our service department, Keri. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Thanks for taking the time to write the review. It really matters to our dealership! Thank You, Audi Bridgewater/Audi Mendham Management Team

"2014 Audi Tt"


User

from Bridgewater, NJ

Recommended? Yes

Purchased? Yes


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Salesman was courteous and professional during the transaction. When a concern was raised, Acted quickly to resolve. Followed up the next day to ensure there were no issues with the car. Tech help at delivery was great! Tech provided a through run down of all the features included in the car and helped me set up my Bluetooth devises.

"New Car Buying Experience"


User

from Bridgewater, NJ

Recommended? Yes

Purchased? Yes


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John Van Ness and Tom Pasquale made this a very pleasurable experience. Very clean dealership with good people who worked for everyones best interest.

"Q5 45,000 Mile Service"


User

from Bridgewater, NJ

Recommended? Yes

Purchased? No


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Exceptional customer service. Service done very promptly. Beautiful facilities. Dealership makes the services process convenient and seamless as possible. I am very pleased

"Good Service, Nice Facilities"


User

from Bridgewater, NJ

Recommended? Yes

Purchased? No


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Good service, had a ride to work, car was cleaned including vacuuming! Tire rotation is not included in my prepaid package, so I need to pay extra $49.00 and specifically ask for that.

"Excellent Service"


User

from Bridgewater NJ

Recommended? Yes

Purchased? No


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The dealer provided polite, pleasant and prompt services. The facilities is very pleasant and the service was completed at the time promised.

"Friendly People, Beautiful Facilities."


Digital Air Strike

from Bridgewater NJ.

Recommended? Yes

Purchased? Yes

11-03-2016


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Everyone was friendly and helpful. The car was ready promptly and the saleswoman explained the features of he car knowledgeably.

Response from Audi Mendham:

Your great feedback truly made our day, Frank. We work incredibly hard to exemplify our commitment to customer care and we are glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Thank You, Audi Bridgewater/Audi Mendham Management Team

"Cust Satifaction"


Digital Air Strike

from Warren, NJ

Recommended? Yes

Purchased? No

11-03-2016


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Helpful & friendly staffs. Nice convenient location. Knowledge sales in answering questions. Excellent selection on the new latest models. Good overall service !

Response from Audi Mendham:

Jackson, thank you for sharing this great feedback with us. We feel our service department is what makes Audi Bridgewater/Mendham special. Reviews like yours help us to make sure that were meeting the needs of our customers and were glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Thank You, Audi Bridgewater/Audi Mendham Management Team

"Great Service."


Digital Air Strike

from Bridgewater, NJ

Recommended? Yes

Purchased? No

11-02-2016


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Everything about the dealership is fantastic. Bridgewater Audi is the best auto dealer in NJ. Will recommend everyone I know.

Response from Audi Mendham:

Ashlee, we appreciate you for letting others know about your experience at Audi Bridgewater/Mendham. If you ever need anything in the future, please dont hesitate to let us know. Thank You, Audi Bridgewater/Audi Mendham Management Team

"Audi Q7"


User

from princeton,nj

Recommended? Yes

Purchased? Yes


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warm, nice and organized, very smoothly, excellent customer service and great quality, very happy buying process and very good facilities

"Great Facility And Great People--adm And Mechanics"


User

from bridgewater, nj

Recommended? Yes

Purchased? No


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New state of the art facility. Easy to make an appointment, , Staff works with you, skilled technicians, fair prices

"Great Buying Experience "


User

from Mendham, NJ

Recommended? Yes

Purchased? Yes


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This is the second time I have leased an Audi from this dealership. Both times I worked with Lauren. She has been phenomenal - providing a stress free, informative experience with attention to detail. Tries really hard to get the best deal for the customer without over promising. Always delivers great value.

"Routine Service"


User

from Bridgewater, NJ

Recommended? Yes

Purchased? No


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Everything was ready in advance. Your service desk was courteous, friendly and prepared. I also appreciated the young mans attitude who takes the cars in the service bay. He is affable and respectful... overall, a very good experience.

"Great Service"


User

from Bridgewater, NJ

Recommended? Yes

Purchased? No


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Cannot say enough about the staff here. They always go above and beyond for their customers, are super friendly and helpful.

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