Mercedes-Benz of Newton in Newton, NJ

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"Best Car Shopping Experience"


Cheryl Eichner

from Rockaway, NJ

Recommended? Yes

Purchased? Yes

10-25-2017


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Sandy Taylor and the rest of the staff at Intercar were a pleasure to do business with. They were knowledgeable, friendly and efficient. I walked in at 10am without any advance notice. I was driving home in my new E300 by 2pm after test driving, trading in my existing C300, negotiating and completing all of the paperwork. Will definitely recommend Intercar to friends and family and use them for service.

Response from Mercedes-Benz of Newton:

Congratulations on your new car! Were glad we could make the process as easy for you as possible. Sandy and the rest of the team are exceptional and we appreciate your positive feedback.

"One Happy Customer!"


Cheryl Eichner

from Sparta, NJ

Recommended? Yes

Purchased? Yes

10-18-2017


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One minute I was driving through the lot to take a quick look at cars, three hours later I was driving off the lot in my new car! A great experience from start to finish. Thanks Sandy!

Response from Mercedes-Benz of Newton:

Congratulations on your recent purchase and thank you for the positive feedback. Best of luck!

"Ms Linda Contreras"


Cheryl Eichner

from Upper Saddle River,NJ,07458

Recommended? Yes

Purchased? Yes

09-18-2017


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Just leased my seventh car from Sandy Taylor and this dealership. I have 3 other dealerships within 20 minutes of my home but I keep going back to Intercar. Treatment and service are execellent.

Response from Mercedes-Benz of Newton:

Thank you for taking the time to provide us with your feedback and for continuing to be a part of the Intercar family. Best wishes with your new lease!

"Great Experience"


User

from Hawley, Pa.

Recommended? Yes

Purchased? Yes


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Shopping for a new car was a pleasant and comfortable experience. Sandra was quick to offer refreshments if desired.

"Ogechukwu"


Cheryl Eichner

from Budd Lake New Jersey

Recommended? Yes

Purchased? Yes

09-06-2017


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The Buying processing was made with ease. Your sales unit went out of their way to find a car for me and I will definitely recommend the team of Sandy and Keith to everyone I know and your dealership. They went out of their way to find the car I wanted. Young Liam was helpful in his explanation of the car functions.

Response from Mercedes-Benz of Newton:

Congratulations on your recent purchase and thank you for your positive feedback. The team at Intercar appreciates your business. Best wishes!

"Great Experience!!"


Cheryl Eichner

from Lafayette, NJ

Recommended? Yes

Purchased? Yes

09-06-2017


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As usual....the best service around.....for years I have been buying cars there and they treat you like family!

Response from Mercedes-Benz of Newton:

Thank you for taking the time to provide us with your feedback. Congratulations on another purchase and thank you for your continued loyalty.

"Frank Gallo"


User

from Flanders nj 07836

Recommended? Yes

Purchased? Yes


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The service we received from Keith the manager and Sandy from inter-car Mercedes was Outstanding they went Above and beyond the call of duty this is our second vehicle purchased from this dealer, and absolutely not our last , everyone from manager to sales to service makes you feel like family at this facility I will ( highly ) recommend inter car Mercedes as a A+ dealership and will recommend to family and friends thank you again for a great Service Carmela and Frank Gallo

"Pleased"


User

from Sparta NJ

Recommended? Yes

Purchased? Yes


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I would highly recommend this dealership. Dave Elliot made the purchase process very easy. He was very professional and knew is product well. The finance department was also very efficient. Best experience I have ever had purchasing a car.

"Owner"


User

from Milford PA

Recommended? Yes

Purchased? Yes


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When we first walked into the dealership we were met by the used car manager Ed he was great to us, trying to find a Car I built from a web sight. Ed was not able to find the type of car I built, so what he did was to pass us to a sales rep more familiar with what I wanted, he was David kolstadt. He spent a lot of time trying to find something very similar to the one that I built on the website. He was very professional, we were at dealership for several hours they were courteous, treated us like we were family. We were able to pick out a car and the rest was a pleasant experience in getting the car. Istrongly recommend this dealership and my experience with David was ten out of ten.

"Excellent Dealer In Area"


User

from Parsippany,nj

Recommended? Yes

Purchased? Yes


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Very nice people working there. Its a nice MB country store. They have lots of new vehicles to choose from. I would buy again new car here.

"Excellent Experience"


User

from Port Jervis NY

Recommended? Yes

Purchased? Yes


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Buying my Mercedes was a first class experience from the minute I walked through the doors. Friendly, helpful staff and Sandy and Reid were wonderful! Definitely would recommend Intercar ! I couldnt be happier about my purchase.

"Mercedes- Benz Intercar"


User

from Pa

Recommended? Yes

Purchased? Yes


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This location is the BEST auto dealership I have ever worked with. Im a very busy person and rarely have time to look yet buy a new vehicle. I contacted Intercar Mercedes- Benz. From the very first contact I received from Jennifer I explained my difficult schedule and what I was looking for. She was Awesome she kept in contact with me giving me updates day to day, different options was just a pleasure to work with. Then when I decided on a GLS 450 she put me in contact with David. I again spoke with David minimally everything was either text or email which helped me tremendously. I spoke with David we made a deal quickly and efficiently. Another great sign of customer service. On the day I went to pick up my new Mercedes-Benz (which is my very first one) The location was immaculate, every vehicle was shining the location was the cleanest dealership I have Ever seen. The receptionist was very friendly and contacted David I met David and the Dales Mgr Keith we looked over my new GLS and spoke a little bit very friendly great customer service again. We went in and met Reid in financial he went over everything throughly and moved me to the next step, getting my vehicle. David again took me through everything the GLS had to offer each option, what each button controlled everything!!! I can honestly say I will come back to this Dealership to buy my next Mercedes- Benz without hassatation. They are the nicest group of people I have met in a long while. They made my buying experience effortless, they bent over backwards to make sure I was serviced in every way possible. I recommend this location to everyone looking for a Mercedes-Benz I have already let my friend and family and bosses know how great of an experience I had here. If your looking for a vehicle give Jennifer a call , call David and Keith they will make it happen for you. Hey and dont forget about Reid when your ready to buy!!! This place and people are Awesome!! Thank you for a great experience!!! Ill be back!!! Rob Morton

"Shopping For Gls 450"


User

from Pocono PA

Recommended? Yes

Purchased? Yes


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David kolstad and manager Keith was very helpful in my decision to purchase a new GLS SUV. Thanks and I am delighted with my new Mercedes from intercar dealership

"New Cutomer"


User

from Newton

Recommended? Yes

Purchased? Yes


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A buying experience that was upfront from the start. Not the norm in other places. Thanks to the professional and courteous team of Keith DeYoung, David Elliott and Reid Smith at Intercar for the purchase of our first MB

"Good People"


User

from Stroudsburg, PA

Recommended? Yes

Purchased? Yes


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Everyone I interacted with was friendly and courteous. They took care of me well.

"Amazingly Efficient, Great Experience!"


Cheryl Eichner

from Hoboken, New Jersey

Recommended? Yes

Purchased? Yes

07-18-2017


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Sandy, Keith, everyone were absolutely wonderful! They made the process of leasing a brand new CLA easy and a very positive experience. The whole team at Intercar is efficient, professional, honest, straightforward, and responsive... they got us exactly what we wanted and at what felt like light speed! We look forward to getting another vehicle from them next month :)

Response from Mercedes-Benz of Newton:

Congratulations on your new CLA! We appreciate your positive feedback and look forward to seeing you soon.

"Glc 300"


User

from Hopatcpng, New Jersey

Recommended? Yes

Purchased? Yes


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I would like to thank David for his patience, guidance during and throughout the decision and buying process. This process was seamless and I share this positive experience with others.

"Excelent Custumer Service"


Cheryl Eichner

from East Stroudsburg, pa

Recommended? Yes

Purchased? Yes

07-03-2017


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Vera pleased with my purchase. Theywere able to find he right vehicle clue for us and everything was perfect.

Response from Mercedes-Benz of Newton:

Congratulations and best wishes with your new vehicle. Thank you for the positive feedback.

"New Car"


User

from Budd Lake

Recommended? No

Purchased? Yes


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Sandy was a wonderful salesperson!!! Made the process easy and painless! It is obvious she loves the product she sells!!! I would recommend your facility and especially Sandy to anyone thinking of purchasing a car!!!

"Veryhappy!"


User

from Long Valley, NJ

Recommended? Yes

Purchased? Yes


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David Kolstad and Intercar Inc. were very accommodating and helpful. The car we wanted was in another state and they were able to locate and retrieve the car in two days. David followed up with us and returned messages in a timely matter. Also, David stayed after closing to go over all the car features with us (even though it was cold day) and never rushed us. After visiting several Mercedes-Benz dealerships Intercar Inc., was very determined to make us part of their family and they accomplished that goal!

"Vice President/general Manager"


User

from Newton, NJ

Recommended? Yes

Purchased? Yes


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Reid Smith is TGE BEST!! Very thorough and complete. Knows everything there isvto know about MB cars and SUVs!! Service department is very good also

"Great Salesperson"


User

from Newton, NJ

Recommended? Yes

Purchased? Yes


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Began looking for a car for our son in December. David Kolstad, sales person, met us then to show us several cars. Nearly 5 months and several visits and many emails later, we purchased a car we are very happy with. David was professional and easy to work with, and he was never pushy, and he was very patient with all our questions, looking for the best deal, etc. we are very deliberate descion makers as evidenced by our taking 5 months, yet Davids polite, low-key, welcoming style never altered.

"Leased My Mercedes Through Sandy Taylor"


User

from Oak Ridge NJ

Recommended? Yes

Purchased? Yes


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Sandy Taylor was great as always. This is my second Mercedes from Intercar. Best service. Very friendly staff. Made the transition from my old Mercedes to new one extremely easy.

"Really Great Service"


User

from Mahwah, nj

Recommended? Yes

Purchased? Yes


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Really great meeting to buy the car Delivery of car was painless

"My Happiness Was Their Priority"


Cheryl Eichner

from Roxbury, NJ

Recommended? Yes

Purchased? Yes

04-06-2017


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Frank was extremely efficient and accommodating. I would definitely recommend the Intercar family for anymone interested in rewarding themselves for all of their hard work with the purchase or lease of a beautiful Mercedes vehicle.

Response from Mercedes-Benz of Newton:

Thank you for your wonderful feedback and congratulations on your recent purchase!! Best of luck with the new car.

"Outstanding!"


Cheryl Eichner

from Rockaway, NJ

Recommended? Yes

Purchased? Yes

03-28-2017


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Just leased a Mercedes Benz at Intercar and my experience was flawless and efficient from start to finish. The dealership truly treats their customers like family!

Response from Mercedes-Benz of Newton:

Thanks for the positive feedback Lisa and welcome to the Intercar Family. Congratulations on your new vehicle!

"My C63s From David Kolstad"


Cheryl Eichner

from Newton, NJ

Recommended? Yes

Purchased? Yes

03-27-2017


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Great customer service. David Kolstad helped me secure my c63s! Two thumbs up, highly recommend.

Response from Mercedes-Benz of Newton:

Congratulations on your recent purchase!! We appreciate your feedback and best of luck with the new car!

"Just Purchased My Mercedes From David Kolst"


User

from Vernon

Recommended? Yes

Purchased? Yes


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I walked in 10 minutes before closing and David helped me out quick before they closed. Came back two days later and took home the car I wanted. Fast and easy with no issues at.

"Excellent"


Cheryl Eichner

from Edison, NJ

Recommended? Yes

Purchased? Yes

01-24-2017


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I live in Edison, NJ and tried couple of Mercedes dealers and the customer service was very poor. At one place the sales rep said without a sun roof your navigation will not work. I searched in web, found Intercar, found their service is excellent, great team work and they are so flexible that they accepted my request for order to build my Mercedes GLC and received my vehicle from Germany in 5 to 6 weeks. I want to thank Dominic and Anthony for their best efforts. All along this process Mr. David Kolstad at Intercar was Great, Excellent, in explaining me about the vehicle, updating me of the progress when the vehicle was built, shipped and the final delivery at the Intercar’s location. My sincere thanks to Mr. David Kolstad and I request Intercar to open a branch in Central New Jersey.

Response from Mercedes-Benz of Newton:

Congratulations on the recent purchase of your GLC and welcome to the Intercar family. We strive to always exceed our customers expectations and were happy to hear your positive feedback. Best of luck with the new truck!

"Awesome Staff And Great Service"


Cheryl Eichner

from Hillsdale, NJ

Recommended? Yes

Purchased? Yes

01-09-2017


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Could not be happier with the experience of leasing my first Mercedes. Staff met all my expectations.

Response from Mercedes-Benz of Newton:

Congratulations on your first Mercedes-Benz and welcome to the Intercar family!! Thank you for your feedback.

"Leasing Made Easy"


Cheryl Eichner

from Sparta ni

Recommended? Yes

Purchased? Yes

01-05-2017


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I just leased my 4th car from Intercar and couldnt be happier. Great dealership with wonderful people who make you feel like a person not a dollar sign. Highly recommend Sandy, Anthony, and Mo!

Response from Mercedes-Benz of Newton:

Thank you for that great review! We look forward to working with you again in the future and thank you for remaining a part of the Intercar family! Happy Holidays!

"Excellent"


User

from Clifton ,NJ

Recommended? Yes

Purchased? Yes


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Excellent and had good negotiating ride with Keith,strong but made you end up with buying ¿. Buying processing was easy and stress free. Highly recommend the dealership! Will definitely advise friends and family to become part of intercar!!

"Sandy And Her Team Were Very Pleasant And Helpful."


Cheryl Eichner

from Hackettstown, NJ

Recommended? Yes

Purchased? Yes

12-31-2016


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Sandy and her team were very helpful and courteous. Couldnt have done more to make my car purchase as comfortable as possible. Sandy made sure I understood all the bells and whistles that came with my car. Thank you Intercar Mercedes! Have a wonderful New Year.

Response from Mercedes-Benz of Newton:

We appreciate you taking the time to provide us with your feedback. Congratulations on the purchase of your new car!! Happy Holidays!!

"Intercar"


User

from Wantage, NJ

Recommended? Yes

Purchased? Yes


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Super experience, everyone I dealt with was most kind and professional.

"Great Experience"


Cheryl Eichner

from Andover,NJ

Recommended? Yes

Purchased? Yes

12-27-2016


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Second purchase from this dealership. Great buying experience, great service, knowledgeable sales people.

Response from Mercedes-Benz of Newton:

Congratulations on your recent purchase and thank you for the positive feedback. Were happy to have you as part of the Intercar Family. Happy Holidays!

"Howard Rozic"


Cheryl Eichner

from Greentown PA.

Recommended? Yes

Purchased? Yes

12-21-2016


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Buying my GLA was made very easy with the assistance of Reid Smith and the rest of the staff at Inter Car MB. I would highly recommend this dealership to anyone looking to purchase a MB.

Response from Mercedes-Benz of Newton:

Congratulations on the purchase of your GLA and thank you for the positive feedback. Enjoy the Holidays.

"Intercar Mercedes Benz"


User

from Wantage, NJ

Recommended? Yes

Purchased? Yes


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Thank you, Dave Elliott, it was a pleasure purchasing our GLE from you and your team at Intercar. After many visits to Intercar and other dealerships, we know we made the best choice by deciding to purchase our vehicle through you. Your professional, attentive, and accommodating service made our buying experience a positive one. It was always a pleasure to meet with you, and honestly, we did our "homework" researching many vehicles and dealerships before making our final decision. Wed also like to thank Moe Elhamouly for his assistance. It was enjoyable meeting with you, too.

"Inter Car, Newton, Nj"


Cheryl Eichner

from Dingmans Ferry, PA

Recommended? Yes

Purchased? Yes

11-28-2016


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Sandy is the most patient, non-stressful, non-pressure sales person ever!! I test drove different models all day long. I chose one car and right before I was to sign the seller papers, I wanted to test drive one more additional car. Once I test drove that FINAL car, I changed my mind and purchaed that car, not the original car that I was to purchase. Sandy was so patient, no pressure, no complaints and redid all the paperwork. Shes an angel!

Response from Mercedes-Benz of Newton:

Sandy is a true asset to our dealership. We appreciate your feedback and best wishes on your new purchase.

"Outstanding Dealership!"


User

from Closter, NJ

Recommended? Yes

Purchased? Yes


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Terrific customer service and salespeople. Buying process was pleasant, fast and honest. Management team is superb. One of the best dealers in the Tri-State region!

"Purchase Of 2014 E350 Mb"


User

from Stroudsburg, PA

Recommended? Yes

Purchased? Yes


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Bryan was delightful, patient, very professional. So are the other members of the staff that we talked to on the day of the purchase. We are satisfied with the car. Still learning about it and having fun, quiet drives. Happy Holidays to all of you at Intercar and Thank you! John and Victoria Cays

"Sprinter Van - Great Experience!"


Cheryl Eichner

from Sussex, New Jersey

Recommended? Yes

Purchased? Yes

11-14-2016


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My experience at Intercar was smooth and easy. Dave was very helpful, informative and got the job done.

Response from Mercedes-Benz of Newton:

Thank you for your positive feedback. Im glad we were able to help you in your recent Sprinter purchase. Please let us know if you need anything in the future.

"Love Them"


Cheryl Eichner

from Franklin NJ

Recommended? Yes

Purchased? Yes

10-21-2016


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They make buying a car so easy . This is my second purchase form Intercar Mercedes they are awesome people to work with. Their service department is great too.Thanks so much Sandy Taylor for your friendly service.

Response from Mercedes-Benz of Newton:

Congratulations on your recent purchase and thank you for the positive feedback!

"Great Service All The Way Around From The Time I W"


Cheryl Eichner

from Odgensburg nj

Recommended? Yes

Purchased? Yes

10-18-2016


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There were awesome from reed smith the same an to jennifer upstairs

Response from Mercedes-Benz of Newton:

Congratulations on your recent purchase and thank you for the positive feedback. If you need anything in the future please let us know.

"Stress Free Experience"


Cheryl Eichner

from Sussex, NJ

Recommended? Yes

Purchased? Yes

08-30-2016


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My husband and I needed a car. We researched all dealership deals in the area. My husband suggested we stop at Intercar. I was hesitant as I know Mercedes is very well made and quite expensive. We walked around and viewed a few pre-owned certified vehicles, but were still hesitant. Reid Smith came out to greet us. His knowledge of the vehicle soon eased our hesitation. It turned out that the vehicle we were interested in was actually more affordable than most dealerships in the area and with the Mercedes reputation of safety we decided to purchase the vehicle. It went very smooth and we were treated with the utmost respect. Thank you Reid and the Intercar team!

Response from Mercedes-Benz of Newton:

Thank you very much for your positive feedback. Were glad to have you as part of the Intercar Family!

"Great Experience!"


User

from Sparta, NJ

Recommended? Yes

Purchased? Yes


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We couldnt happier with the experience at Intercar. We stopped by a few weeks ago to casually look at some cars. David was very helpful and knowledgeable. My wife stopped by a couple of weeks later to test drive two models. A short time later we closed a deal. We appreciate the professional treatment, the knowledgeable salesman and the speed of the process to purchase the vehicle. An excellent buying experience!!

"Happy Repeat Customer"


User

from Mount Olive, NJ

Recommended? Yes

Purchased? Yes


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Shopped for new vehicle. Sandy, Brian, and Moe made the whole process a breeze. I am again a happy repeat customer.

"First Time M-b Buyer - Happy"


User

from Blairstown, NJ

Recommended? Yes

Purchased? Yes


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I have never had a better experience when buying a car. Very relaxing, none of the high pressure or selling tactics that sadly are normally associated with car buying. Recommended!

"Disappointment Car Buying Experience!!!!"


User

from Newtown, NJ

Recommended? No

Purchased? Yes


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Bough a new but CPO converted car with less than 200 miles. When picked up, the sales person did not check the car ahead of time. And I noted that it has two scratches in the bumper - the sales person told me to sign the paper to accepted the delivery. They told me someone will be at me house to get that two scratches fixed. Two days later, referred me to a local 3rd party to have this fixed. And the 3rd party did not return called for 3-4 days. Now, a week or so later, this is still not fixed. Email the sales person and the general manager - no response!

"Professional & Great Service Once Again !!"


User

from Hamburg NJ

Recommended? Yes

Purchased? Yes


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Thank you Sandy for your excellent service once again. This is our 3rd car with you & you really know what we like. Thanks again!

"Go Somewhere Else For Mercedes Parts!"


User

from King George, VA

Recommended? No

Purchased? No


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I tried to execute a very straightforward and very inexpensive (less than $30) parts order with Intercar Mercedes and they dropped the ball several times. They shipped the part to the wrong address (admittedly their own fault) so FedEx had to return it to them; they failed to re-send the part in a timely manner (took 3 more weeks and a couple phone calls from me to get it reshipped even though they should have done it on their own); They promised theyd send the part overnight because of the initial mix up and delays (they sent it ground anyway and it took 5 extra days); I reached out to Larry who is the parts department manager about the issues and he never returned a phone call or email. Last but not least, I finally reached out to Cheryl, the GM of the dealership to share my frustration because it took A MONTH to fulfill an order for an in-stock part that should have taken a few business days and I couldnt get anyone to return my calls. I kindly asked Cheryl for a refund and she promised to look into it and get back with me. Well that was nearly two weeks ago and Ive still never heard back from anyone. If you want good customer service and your parts delivered in a timely manner, go somewhere else!

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