"Easy Peasy Car Buying Process...."

They were very courteous, professional and made the buying process fast and easy. I highly recommend this dealership, with no haggle pricing. They also emailed, text, and kept open communication with the customer, and answered any questions I had. Buying a car either new or used can be stressful, they made my car buying process and choice easy.

"Great Buy"

Rudy helped me , it was a really smooth transaction , the only thing I wish I get more for my car . But great buy from AutoNation . Enjoying my 2009 Lexus RX350 , did get the other master key , wish they did because this one work on and off

"Carl Parsons"

Found what I was looking for, paid top dollar. The truck just came in, so not cleaned yet, I expected a better job, had to clean myself. Staff exellen though, some other things should have been fixed. Hard to find truck, so can overlook things. Would come back.

"Michele"

My sales man, Tyler was exceptional. I purchased my vehicle via phone ftom another state and Tyler made the process easy and convenient. Unfortunately, the used sales manager was cavalier and unreasonable. When I got to the State of Maryland I was told the vehicle had one key, one fob and noticed there were no car mats in the vehicle. Since I was driving hundreds of miles to get home in wet snowy weather, I was concerned about the carpeting. The manager informed me he would not do anything regarding the floor mats and he would not provide a second key or fob for the vehicle. He actually made me pay $20 to cut a second key. I feel it would have been well worth the dealership providing the second key and Fob to maintain a good reputation and customer service. Thank you Tyler Boo Jerry

"Extreme Kindness And Professionalism"

The quality of service I received at AutoNation was far superior to what I expected! As a 72 year old grandmother from Delaware taking care of two young grandchildren, I was panic stricken when my two week old 2016 Equinox would not start!! I knew no one in Timonium and had the two boys in the car. After no help at all from OnStar I called my dealership in Milford, De and they gave me the number for AutoNation! From the moment the service representative, Courtney, answered the phone until she walked me to my Equinox many hours later, I was treated with the utmost professionalism, kindness and generosity!! Everyone with whom I met was also kind and professional. but Courtneys kind respect for this frightened OLD lady truly touched my heart. Since I will travel to Timonium each week to help with my grandsons I will certainly return to AutoNation for service or just to say hello. I felt like "family" - something I so much need!

"Check Your "facts""

Just exercise caution- thats all Im saying. One owner? Check it. Automatic transmission? Check it. Priced competitively? Check it. Its your money- and when buying a car we are talking a lot of money- so put on the brakes and check EVERYTHING the salesperson says. There are just too many cars for them to know EVERYTHING! It might be a drag, but I came close to buying a car that did not have the specs I was looking for until I sort of accidentally noticed a discrepancy. Now I know that the salespersons arent evil- its just up to me to be more "heads up" and take charge when its my money on the line!!! lol

"David P. Top Notch Sales Consultant At Autonation"

01-13-2016

Fantastic service! An over all positive and stress free experience. My sales consultant, David was professional, kind, knowledgable and genuine. I would highly recommend seeking him out!!

"David Is The Best Sales Consultant Ever!"

01-13-2016

David, my sales consultant at Autonation in Timonium,MD provided a wonderful car buying experience. His kind,genuine and calm personality made the buying process more relaxing and positive. There were no hassles or stress and I was in my new Equinox in under 4 hours. Everyone working at Autonation had a great sense of humor and easy/likable dispositions. I would highly reccommend this dealership.

"Love My Service Center"

every body was friendly and willing to listen and very courteous ;

"Exceptional Service Department "

I recentry had my brand new Tahoe in for some minor trim issues. Everyone exceeded my expectations. My advisor,Courtney did a great job keeping me informed and up to date. I was immediately greeted by 2 people with warm welcome smiles. Even while I waited for my advisor, another 2 people checked to make sure I had been helped. The technician went above and beyond to fix a rattle in the door for me. The entire team and experience was great! Keep up the great work.

"Excellent Customer Service"

You have excellent customer service and you listen to my questions and concerns. The wait time for repairs was reasonable and you have a comfortable waiting area.

"The Best Dealership In Timonium"

My Service agent Courtney @ Auto Nation of Timonium was very professional, saw to every concern with my 2004 Silverado. We came across a concern that lead to my deciding whether to return on Saturday to complete the work needed, or use a 2014 Chevy Malibu as a loaner. I decided to use the loaner. I left with the loaner on Thursday, received the call from Courtney on Friday around 11am, and I picked up my truck around 6pm. Courtney is a gem, a diamond in the rough, and a very pleasant agent to work with. I also had a very pleasant experience with two Sales Associates namely, Leslie Cotterino, and Eugene Thomas. Eugene offered to put me in my retirement care when the time comes, and Lesie offered to help me find an in expensive gas saver for work. I informed her, that I would have to let her know when I was ready....

"Seamus Woods"

Everyone was terrific! I appreciated the entire experience.

"Excellent Service"

We had excellent service, staff very helpful. Bought very nice car. Will recommend friends and relatives to visit Autonation, Timonium

"My New Car Experience @ Autonation "

Rootie was very nice professional and very helpful, he was great, but I think the management was a little shottie. they were unwilling to give a good fair market value for me trade, it all worked it self out in the end. I think my trade was worth about $2,000.00 more then they gave me and that really hurt!!!

"Great Experience As Always!"

Very professional and have always been happy with level of communication and customer service. Very pleased

"New 2015 Malibu"

Very friendly salesman, and found exactly the car I was looking for. Very clean store.

"Autonation Chevy Timonium"

always great service done in a timely matter. highly reccomended

"New Equinox Purchase"

I TOO DEAL DIRECTLY WITH THE PUBLIC AND I ALWAYS EXPECT TO BE TREATED LIKE I TREAT MY CUSTOMERS. IN THIS CASE I WAS- 100%. FROM THE INTIAL PHONE CONTACT WITH SCOTT DOYLE AND HIS FINANCE REPRESENTIVE (FORGOT HIS NAME) TO THE DELIVERY OF THE VEHICLE, I RECEIVED NOTHING BUT PROFESSIONALISM AND RESPECT. PRIOR TO MY CONTACT WITH SCOTT, I WAS PLANNING ON PURCHASING A VEHICLE FROM A COMPETITOR CLOSER TO MY HOME. NOTHING BUT PUSHY, NASTY AND LIES. MY FAMILY AND MYSELF HAVE PURCHASED FROM SCOTT IN THE PAST, SO I DROVE THE EXTRA MILES FOR THE RESPECT. IT WAS WORTH IT AND GREATLY APPRECIATED!! I WILL BE BACK, AGAIN. THANK YOU FOR EVERYTHING AND KEEP UP THE EXCELLANT WORK, SCOTT AND YOUR FINANCE PARTNER!

"Above And Beyond. "

Went above and beyond to make sure my truck was well taken care of.

"Quality Lab Technician"

It was my first visit and I feel it went very good. I was pleased with my Advisor and his awareness of my needs.

"My Brand New Whip!"

I really enjoyed my buying experience with AutoNation in Timonium. My sales rep Eugene Thomas was very friendly, informative and profession with vast knowledge about my initial car choices. His service with me never felt rushed or frustrating at all. Honestly the most fun and enjoyable time Ive had doing a major purchase. Id like to thank everyone involved with the purchasing of my new car =)

"Great Service"

excellent customer service,quick service while waiting

"Equinox 2015 At Autonation Chevrolet Timonium"

Scott Doyle, our sales person, has been very friendly and great at helping us find the vehicle we were looking for. Your finance department was also able to find excellent financing terms. And finally, there are a few issues with the Equinox that are related to items direct from the factory, but Scott and Jody, your Service Manager, have been working to get them all ironed out. All in all, we have worked with several folks from the Autonation Team and have had a good experience with everyone. Thanks!

"My New Equinox Lt"

We are completely satisfied with our experience. Our Salesman, Scott Doley, Finance Manager, Ben Warner and General Manager, Tony worked with us every step of the way to ensure our satisfaction. I am really enjoying my Equinox LT.

"Excellent, Courteous Service"

The person who did my tire balancing did a fine job. Car runs fine. Everyone I dealt with was very courteous and helpful. Many thanks.

"Great Experience"

Chris Murray went over everything when I picked up the car. Very knowledgeable and courteous. I felt like a very valued customer, and like my total satisfaction was his highest prioity.

"Service Required"

HAD A GREAT EXPERIENCE AS EVERTHING WENT VERY WELL. THE COMMUNICATIONS BETWEEN THE SERVICE MANAGER AND MYSELF WENT EXTREMELY WELL. I WAS VERY SATISFIDED.

"5000 Mi. Service"

it was wonderful. Chris handled my request quickly and on time. the facilities were clean and comfortable.

"Great Customer Service."

Sonny was great they made me feel at home and made the process easy I will be buying there for years to come.

"Prompt , Great Service"

I was seen on time and the service was done quickly and well.

"Exceptional Employees Make This Dealership Great!"

We love everything about the Timonium AutoNation. From the day we bought our car, everything bout this location has been wonderful. From Scott Doyle who sold us our car to Barry who always handled our service in the past and now Jody who currently oversees our service, we trust in AutoNation to take care of automotive needs. We never have and never will take our car anywhere else. Prior to purchasing our current Malibu from Scott, we took our old Malibu to AutoNation for an oil change and one service visit was all it took for us to know we had found our dealership for life!

"Tyler Did An Excellent Job"

As usual Tyler did an excellent job. Explained what he found and how he corrected the brakes on our Malibu.

"2013 Malibu"

Everyone was kind and informative great experience not a long wait at all I love this dealership

"Fast Courteous Service, Great Experience "

My car broke down, I needless to say was upset called autonation after a discussion with mr jodi the Svce manager, they took care of everything. They did an excellent job. I was given a loaner car while they repaired mine. For the service performed of rebuilding my transmission it was completed in 6 days. The car is working great just like new. I give them an a+. Cortney was great as well. Will always recommend autonation.

"Very Good Service All Around"

The dealership had recently been remodeled and was beautiful. The salesman Mark allowed us to test-drive several cars and there was a nice selection of colors. We picked a blue MALIBU and have been very pleased with the free services that came with our new car. My wife wants to continue servicing the car at Autonation because they are less expensive than our local garage and she can have the car serviced on Sat. morning. The car is great and we are very pleased with Autonation Chevrolet.

"Wonderful Car Buying Experience"

An amazing experience! Joshua over at Autonation Chevrolet was very professional and courteous! Made my car buying experience stress free! I would recommend my friends and family members to Autonation Chevrolet!

"Great Customer Service"

I had a great experience from beginning to end. I will definitely return to Auto Nation for future car purchases.

"Master Plumber"

my salesman Scott Doyle at Autonation was a pleasure to deal with.He was personable,he knew all about the truck he was selling me. He went out of his way to make me 100% happy with my new truck and the deal he put together for me. I would recommend Scott Doyle and Auto Nation to friends and family, because of Scott being a nice guy to deal with!!!

"Top Notch"

Chris and everyone else in Service, are TOP NOTCH! I came in from Texas to help inspect homes for hail damage, from the recent storms. My A/C went out in my Chevy Truck. They helped me with a rental vehicle and performed my service expeditiously! I am happy to report, my A/C is blowing "SnowBalls" out of the vents! Thanks AutoNation Chevrolet!!!

"Great Service"

Jody was very helpful and courteous. He even called to follow-up with me to make sure that my vehicle was running properly, which I greatly appreciated.

"Good-1"

I received very professional and friendly experience while having my car serviced last week, for my car was serviced on time, which is important to me because of my busy schedule. I highly recommend AutoNation Dealership and Service Dept. to family and friends. Thank You Again, T. Evans-Butler

"Great Experience From Start To Finish!"

Actually, I already HAVE recommended your dealership to three people! Buying a car at AutoNation Chevrolet Timonium was not only low-pressure, it was also a lot of fun! Ive been telling everyone who will listen that I should buy new cars more often. :-) During the entire process, I was made to feel like the most important person on the planet. Christos was great -- he asked a lot of questions about what I was looking for and followed up without being pushy. When I came in to check out the car, Josh gave me a tour of the place and we went out for a test drive. He explained all the features of the car. Rick took care of the financing for me. Everyone with whom I came in contact at AutoNation was professional and friendly. Im a die-hard Chevy person and I have found my dealership for life!

"Best Experience"

this was one of the best experience that I every going through in a very long time buying a car.

"Great Car, Great Location To Buy From."

We used USAAs car buying service which put us into contact with AutoNation. The internet sales manager, while helpful, we were not pleased with when it finally came down to purchasing the car. However the sales person, Scott, was very helpful. We enjoyed dealing with him.

"Great Service"

I had multiple issues with my car. The team worked proactively to solve them. They even went above and beyond to help me. Even dropped me off at my office while my car was being worked on. Thanks!

"Another Wonderful Experience "

05-27-2015

Again, I was more than pleased with the excellent service I received. Along with a routine oil change, I had a special request related to stickers that needed to be removed from the windshield of our car. The routine oil change service was completed very quickly, along with a needed front end alignment, and the stickers were GONE in no time, thanks to a special tool and a very kind service representative. The waiting area was very comfortable too. Thanks so much for making it so pleasant to bring my car for service every time.

"Repair Work"

05-27-2015

Fast & Effiecient! Work preformed quickly and correctly. My service adviser was most helpful in takeing care of everything that needed to be addressed. Thank you!

"Great Service"

A recall was due. They got me in for service the same day I called. Didnt have to wait long. The only problem was the driver seat was too far back for me. I always have to adjust my seat after service.

"Professionalism Shown When Dealing With Customers"

04-28-2015

The service that I received recently was more than enough to guarantee that I will be back again, very soon, to deal with Auto Nations again ........... Professionalism is hard to find, when dealing with companies ..........