Interstate Toyota in Monsey, NY

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"Shoper"


User

from West Nyack my 10994

Recommended? No

Purchased? Yes


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Service is garbage after you buy Or lease a car I would never buy or lease Again

"Sienna Door Repair"


User

from Monsey, NY

Recommended? Yes

Purchased? No


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Ricky is so helpful!! He made sure my van was fixed in a very short period of time. He also worked with my after market warranty company with no complaints

"Service"


User

from Darien,Ct

Recommended? Yes

Purchased? Yes


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Leo is a great asset to your company amazing service manager.

"Excellent Service Once Again"


User

from New City, NY

Recommended? Yes

Purchased? Yes


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I brought my Toyota Camry in because the "Check Engine" light went on. Toyota did a diagnostic test and corrected the problem immediately. They were very courteous and helpful.

"Satisfied Customer"


User

from NY

Recommended? Yes

Purchased? Yes


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It was a great experience. Repairs were done in a timely manner.

"Good Experience"


User

from pearl river ny 10965

Recommended? Yes

Purchased? Yes


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all parties involved from start to finish initial call for apt-leo merturi-steve in service-auto technician-rental vehiclepersonal and all others who keep the dealership clean and running

"Waiting For My Avalon To Be Inspected"


Kouelee Amededjisso

from . Suffern N.Y.

Recommended? Yes

Purchased? Yes

05-07-2017


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Thanks Steve I dont think I ever got out faster .Having my car serviced and inspected.

Response from Interstate Toyota:

Frank, Thank you for your great review. Steve has been with us for a long time and his patience and customer service is why we love to have him as part of our team!

"Outstanding Dealer"


Kouelee Amededjisso

from Monsey, NY

Recommended? Yes

Purchased? Yes

05-02-2017


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Workers are very helpful and polite, very professional and pleasing.

Response from Interstate Toyota:

Thank you Arthur for your kind words! We pride ourselves in outstanding customer service and we are happy to see that you feel the same way. We look forward to seeing you soon again

"Toyota Prius 2010 Service"


Kouelee Amededjisso

from Warwick, New York

Recommended? Yes

Purchased? Yes

04-06-2017


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I left the car in New York while I was in Florida for 3 months and when I came back all kinds of noises and warning lights occurred when I restarted the car. I told my son to run the car every so often, but I guess he was busy. Brought the car in for service and only was charged minimally to get everything taken care of, most of which was just routine.

Response from Interstate Toyota:

Robert, Thank you for your comment, business and loyalty. We hope to see you soon

"Peter Reganato"


Kouelee Amededjisso

from Ramsey, NJ

Recommended? Yes

Purchased? Yes

03-13-2017


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As always, excellent service from start to finish. Very good staff in all departments. Excellent service overall.

Response from Interstate Toyota:

Peter, Thank you for your business and loyalty as well as these kind words!

"Excellent Experience"


User

from Spring Valley, ny

Recommended? Yes

Purchased? Yes


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Great service. I brought my car in, left it for 20,000 mile service and picked it up with all the work completed a few hours later.

"Always Looking Out For Me!"


User

from airmont, ny

Recommended? Yes

Purchased? No


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got my new tires under the buy 3, get 4th for $1. rep showed me how another name brand was of the same quality as the ones i already had BUT for less money. she helped save me some dough. i cant go wrong w/that!

"Friendly And Efficient Service"


User

from Suffern, NY

Recommended? Yes

Purchased? Yes


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Ive been bringing my vehicles to Interstate Toyota for services and repairs since 2011. They are always friendly and efficient. I can trust them to do the work correctly and honestly.

"Interstate Toyota Customer"


User

from MONSEY, NY

Recommended? Yes

Purchased? Yes


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Couldnt be better! This Toyota dealer excels in all departments. We buy our cars here. Our cars are serviced here and we are very happy.

"Pleased With Service"


User

from New Jersey

Recommended? Yes

Purchased? No


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Arrived on time for service appointment for oil change and installation of snow tires. Waited 2 hours in the waiting room, and left without additional headaches. I dont

"Wonderful As Always!"


User

from Nanuet, New York

Recommended? Yes

Purchased? Yes


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Excellent as always! Very pleasant and helpful. Wait time was fine. Love my car.

"Great Dealership!"


User

from Fawn Grove

Recommended? Yes

Purchased? Yes


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Very nice place to deal with. Great prices and worth the drive!

"John Jolly"


User

from suffern, n.y.

Recommended? Yes

Purchased? Yes


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the salesman who I dealt with in the process of buying the car was very knowledgeable and was a pleasure to do business with.

"1 Yr Maintenance Under Toyota Care"


User

from Spring Valley

Recommended? Yes

Purchased? No


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friendly customer service, neat tidy waiting area, car finished in less time then expected

"Oil Change"


User

from Richmond Hill, NY

Recommended? Yes

Purchased? Yes


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I had an appointment and the job was done in a timely manner. Courteous employees.

"Service Experience At Interstate Toyota"


User

from boca raton,FL

Recommended? Yes

Purchased? No


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Scheduled a 10am appointment, car was in the work bay by 10:05. Mark Gibbs, Service Advisor, was excellent. Checked status of vehicle for recalls and other possible issues. Was very pleased with the attention he gave me and the car. Will refer others to this toyota repair facility and suggest they ask for Mark. Customer service was exceptional

"Satisfied Service"


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from paterson/ nj

Recommended? Yes

Purchased? Yes


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i was very pleased with service that was rendered and would definitely recommend to others

"Customer"


User

from Congers , NY

Recommended? Yes

Purchased? Yes


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I have been buying cars here for 13yrs . Very good service and sales team.

"Excellent & Prompt Service"


User

from Suffern, NY

Recommended? Yes

Purchased? No


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I needed my oil changed and a NY State inspection. Stephen was prompt, courteous and the job was done in an efficient time. I would recommend them to anyone.

"Excellent Service Again!"


User

from New City, NY

Recommended? Yes

Purchased? Yes


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I brought my 2014 Camry in for a 30, 0000 mile service. I was promptly greeted by a service representative. I waited for about an hour in the waiting room. I had a very positive experience at Interstate Toyota once again.

"Great Service Experience"


User

from Monsey, NY

Recommended? Yes

Purchased? No


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I had an appointment for regular service on my 2014 Camry SE. I was greeted promptly and in a very friendly manner by Steve at the Service Dept.. A regular service ended up with a need to replace some malfunctioning parts. Steve and Ricky at Service kept me informed as to the progress of the repair, and contacted me when all the work was completed. Happily the warrantee covered all repairs. I was more than satisfied with the service and repair work at the dealership as well as with the personnel.

"Friendly Dealership,proffessional Salesman."


Kouelee Amededjisso

from Danbury,ct 06811

Recommended? Yes

Purchased? Yes

04-25-2016


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Been leasing and buying cars from Interstate for 12 years. My whole family including in-laws leased or purchased cars from Interstate. Zahid and john Keklik always make sure we are happy customers. referred over 10 friends, and they were all happy with their purchase.

Response from Interstate Toyota:

George, Thank you for your great review and most importantly for your business and loyalty. Zahid has been with us for quite a long time now and we prid ourselves with his outstanding customer service. We are glad that we made that impression on you!

"The Best Dealership And Customer Service Ever!!!!!"


User

from Haverstraw Ny

Recommended? Yes

Purchased? Yes


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Melissa Lewis in sales is excellent. Shes efficient, kind, and knows her cars! it never feels like a sell pitch and she does her best to get the right price for you. Jessica Robles in car rental is great. She gives you a great price, whether you are renting the car for days or weeks. Ricky in parts & service and the entire staff are fast and efficient and always helpful, even if ur just getting your car serviced for an oil change. Kouelee A is the absolute greatest manager Interstate has!!! She knows what she is doing and she does her job extremely well. She goes above and beyond Always!!!! Love the staff at Interstate

"Excellent Service Once Again!"


User

from New City, NY

Recommended? Yes

Purchased? Yes


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I had an appointment for a 25,000 mile service on my Toyota Camry XLE. I was greeted promptly and waited about 45 minutes. I was very pleased with the entire service experience.

"Quick, Easy, Painless"


Kouelee Amededjisso

from Elmwood Park NJ

Recommended? Yes

Purchased? Yes

02-18-2016


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I wont buy my car anywhere else. They work with you and make the process simple.

Response from Interstate Toyota:

Sofia, First and foremost, thank you for your repeated business and your loyalty. We value your contribution to our family owned dealership and are thrilled that you had a great experience. Dont forget to use our service department for your prepaid ToyotaCare services. We hope to see you soon again!

"Steve Brescia"


Kouelee Amededjisso

from Chestnut Ridge, NY

Recommended? Yes

Purchased? Yes

12-11-2015


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Hameed in Sales did a great job took care of all my needs, questions and concerns. Hameed is dedicated to his job at Interstate Toyota. Jeff Sussman (mgr) was terrific and accommodating as usual. I leased 2 cars on the same day, one for me and one for my wife.

Response from Interstate Toyota:

Good morning Steve, Thank you for your feedback and for your business. Hameed and Jeff have been with us for a long time and both pride themselves in great customer service. We are thankful for your repeated business and dont forget to take advantage of Toyotacare maintenance which includes 2years/25,000 miles prepaid service.

"Fast Service Once Again"


User

from New City, NY

Recommended? Yes

Purchased? Yes


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I brought my 2014 Camry in for its 20,000 mile service on a Saturday. It took about 45 minutes to complete. The service staff was very friendly. Great job!

"The Best Dealership Service In Rockland County"


User

from Suffern N.Y.

Recommended? Yes

Purchased? No


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The service here is the best out there. I bring my cars in for service and the front desk is courteous, friendly and always has my car ready on time. All companies should use this dealership as a model on how to treat customers.

"Very Glad That I Bought My Toyota At This Dealer."


User

from Garnerville

Recommended? Yes

Purchased? Yes


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Just got my truck back from its 10,000 mile checkup. The work was done in a short amount of time. Everything that they said they would do, was done. They even filled my windshield washer and got a great cup of coffee while I waited. Only gripe; Could you have bagels or danish next time. I didnt have breakfast yet.

"Routine Maintenance - Oil Change & Tire Rotation"


User

from Pomona, NY

Recommended? Yes

Purchased? Yes


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The service was completed within the time promised. The service representative was very friendly.

"Great Experience Buying From Here"


User

from Greenwood lake NY

Recommended? Yes

Purchased? Yes


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Bought a brand new 2015 Camry from here. This is my 3rd car bought from this dealership and Im never disappointed. Leon is a great salesman and answered all my questions and gave me a great deal!

"Buying A New Car"


User

from Airmont, NY

Recommended? Yes

Purchased? Yes


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We had a truly pleasant buying experience at Interstate Toyota. John and Jeff were great to work with, and were now happily in a 2015 RAV4. Plus they were open and busy on Sunday which as it turned out worked out best for us.

"Great Experience"


User

from Teaneck, N.J.

Recommended? Yes

Purchased? Yes


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I BROUGHT MY CAR IN FOR SERVICING AND IT WAS READY WITHIN THREE HOURS. THEY CALLED ME TO TELL ME IT WAS READY. THEY WERE VERY POLITE AND THE SERVICE WAS EXCELLENT.

"Excellent Service Once Again"


User

from New City, NY

Recommended? Yes

Purchased? Yes


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I went to Interstate Toyota for an appointment on Saturday at 10 AM to get my 10,000 mile service. They took my car in right away and completed the work by 11 AM. I read the paper and watched tv as I waited. Leonard was very helpful. Keep up the great work!

"Great Service"


User

from Hawthorne, NY

Recommended? Yes

Purchased? Yes


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excellent customer service. friendly. Thank you Azfar, Leon and Celaj. My family and will enjoy my car.

"Great Service"


User

from Rockland County, NY

Recommended? Yes

Purchased? Yes


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Fast and efficient service. I had an appointment and they got my car back to me fast.

"Great Service"


User

from South Salem NY

Recommended? Yes

Purchased? Yes


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As always with these place: Extremely clean, well organized, very friendly and highly professional service. Got my second RAV4 with them and very satisfied. Very satisfied because no waste of time there.

"Car Service Oil Change"


User

from Suffern , NY

Recommended? Yes

Purchased? Yes


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I was a walk-in for an oil change on a Saturday. Had no appointment . I was really pleased that was able to be serviced in a quick amount of time for a saturday. Maybe I got lucky, but all in all, I was attended to with much respect and friendliness. Nice waiting area and coffee/tea. Thanks!!

"Visit To Make Appointment"


Alex Ivanauskas

from Monsey, NY

Recommended? Yes

Purchased? No

02-18-2015


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Had a flat tire from pot hole in NYC that bent rim during weekend. Stopped in to service to make appointment; greeted warmly immediately, ordered part, paid for its purchase, set up future appointment, and done with all in 5 minutes. Sweet!

Response from Interstate Toyota:

We greatly appreciate your comment and are happy to see that you were treated with great customer service by our service representatives! We hope to see you again for your next service Best, Your Interstate Toyota Team

"Toyota Coralla 2013"


User

from Suffern NY

Recommended? Yes

Purchased? Yes


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The service was very good. The young man I worked with was articulate, helpful and quick to make sure my needs were taken care of.

"Excellent Work"


Alex Ivanauskas

from Central Valley, Ny

Recommended? Yes

Purchased? Yes

02-18-2015


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Great work, My experience was excellent. I would recommend this dealership without any reservations.

Response from Interstate Toyota:

Thank you for your feedback Mr. Jules, we are always glad to see you at the dealership! Best, Your Interstate Toyota Team

"Leasing."


User

from Rockland County, New York

Recommended? Yes

Purchased? Yes


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This was my second experience leasing a car from Interstate Toyota. Both experiences were excellent. The service is wonderful. The surroundings very comfortable. I walk away with a car that Im proud to lease. Everybody works together to make it an excellent experience.

"Very Good Service"


User

from 8 Rensselaer dr spring valley ny

Recommended? Yes

Purchased? Yes


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I almost quite you guys , but went I meet Ricky he made me change my mind and I am not desapointed, thank you Ricky for your job well done.

"Very Nice Experience Buying A New Car."


User

from Garnerville

Recommended? Yes

Purchased? Yes


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I cant believe you could walk into a dealership and drive away with a new car, on a Sunday yet! I drove to Interstate to show my wife and son a car I was interested in buying. A salesman came out and greeted us and let us take the car for a test drive. He showed me things about the car that I wasnt even aware of and what salesman at other dealerships didnt bother to tell me. His knowledge about the car was impressive. No high pressure, just a nice conversation about what my needs were. When we told him that we would like to buy the car, he said that we would be able to drive the new car home that day, which I thought was a miracle. I got a decent amount for my trade-in and they took care of all the paperwork to transfer the plates and insurance, and even got a great financing deal. On a Sunday! I love my new car and Im sure it will give me years of worry-free operation, just like my wifes Toyota.

"Camry 30k Service."


User

from Pomona, NY

Recommended? Yes

Purchased? Yes


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The service was completed in the scheduled time. The waiting room was very clean and the coffee was good. Everyone was very friendly.

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