"Pilot Search"

The vehicle aqusion person Laura was very nice and bent over backwards to help me with my visit. If you go to the dealership ask for her and you will be pleased.

"Buying New Car"

Experience was good at honda of brewster, i am planning to buy the honda accord v6 ex-l soon.

"Overall Great Experience"

The staff is very experienced and welcoming. Over the internet, Regina Bueti was informative and incredibly helpful. Stephen Zavatski, sales person, was a great help through out the buying process and showing all the features of the vehicle. Robert Schneider was very helpful in explaining our financing options. Overall great experience and would recommend.

"Excellent Experience W/ Lia Honda & Misael Deleon"

My wife and I just purchased a new vehicle from Lia Honda in Brewster. Our sales person was Misael (Mike) Deleon. Bottom line, after the experience my wife said she would happily buy a car from Mike again. He was knowledgable, attentive, accommodating, honest, and was not pushy. The dealership in general was the same. I appreciated having packages presented to me for consideration but not pushed on me to buy when I turned them down. Mike was a gentleman throughout the entire process.

"Honda Hrv"

05-03-2017

The buying process went very smoothly. Went above and beyond to find what i was looking for. Very pleased

"Professional"

Barry Weiss helped us get into another lease. He took the time to make us feel 100% comfortable with our decision!

"Perfect"

My sales rep referred to me was Mike DeLeon. Mike handled everything and had me in my new 2017 CRV within a few days. All forms were ready to go and my trade in was painless. This just might be the best car Ive ever owned (credit to Honda of course) Brewster Honda is the way to go for CT people as you save more on a purchase. The trust was there and ill be back for my next car.

"Always A Great Experience!!!!"

Laura Sterling is great!!! Bought my 4th used vehicle from Lia Auto Group, my 3rd from Brewster Honda. So when it was time to get another work car I spoke to Laura and she found just what I needed, she returned my text messages( even after hours) and was quick to respond to anything I needed. thats why I keep coming back! Thanks for everything

"Great Dealership"

The best experience I have had in a dealership in both purchase and service departments. Customer service is OVER THE TOP!!

"Overall Great And Friendly Service!"

All of the staff are very friendly and helpful. Our salesman, Barry Weiss was very knowledgeable and helpful in the process. Rob also went out of the way to help us. It was an overall great experience.

"Great Service"

Great Experience all around Thanks Chris Larson for making the process so easy Im loving my new Honda Ridgeline!!!

"Very Friendly & Attentative"

Sales rep was Patrick, super friendly guy who met exactly what I was asking for. The car runs terrific, the people that help me with all of my finance and questions are super knowledgeable and have great experience.

"Love My New Car"

Have been a customer at Brewster HONDA since the early 1990s. Service and sales are excellent, friendly, and very helpful. When I was ready for a new car, I was fortunate to be able to work with the sam e sales person, Rose, who is one of the best. She had sold us our cars in 2001 and 2003 and sold me on a 2016 civic now. Highly recommend this dealership and this salesperson.

"New Car Buyer"

Barry Weiss at Lia Honda Brewster New York made selecting and buying a car a very enjoyable experience. In a few hours he helped me select, finance, and drive out with the car I wanted. I never felt rushed or pressured and he took time to explain the car in great detail and he answered all of my questions. He also made sure that I knew he would be available in the future in the event I have additional questions on anything relating to my particular car or on other Honda models. Ive always been impressed with the staff at Honda dealerships, but Barry represents the best of the best.

"Great Experience"

This is our third time buying/leasing from Brewster Honda. Salesman Chris Larson made the leasing experience go smooth and easy.

"Had What I Was Looking For."

06-15-2016

I recently bought a 2013 Honda Civic from Lia Honda Brewster. My salesman was Wiles Chiasson he was a pleasure to do business with. He does his job well and and made it a simple process. I traveled from 2 hours away - it was well worth the trip. Thank you

"Overall Customer Satisfaction"

Went to Lia Brewster Honda a week ago. I was making my second purchase there within the past 3 years. My salesman was Mike Wedrogowski. He was really helpful and patient when it came to purchasing (leasing) the car I really wanted. I told him what I was willing to pay for the car and he was able to work with me to get within range of that amount. My car was ready the next day for pickup. When I came back, the final document signings took about 15 minutes and I was out the door with a brand new 2016 Honda Accord Sport. All in all, I was very satisfied with Brewster Honda and its staff.

"Love Brewster Honda"

Everyone there is so nice. I will definitely get future vehicles with them. Daniel Haines was extremely helpful. Thanks Brewster Honda. Jeanine Haberny :)

"Service Is Fantastic!!"

05-06-2016

Service is absolutely fantastic. Extremely trustworthy and Rob B goes out of his way making customers happy!

"Thank You Patrick Mcgrath"

Thank you Patrick Mcgrath for a pleasant and hassle free experience in buying our new Honda Pilot. We will be return customers for our next Honda.

"Great Experience"

I was in Brewster Honda and traded in my 2010 CRV for a 2013 CRV. The gentleman that helped with the financial end of things was Robert Schneider. Robert worked hard finding me the best interest rate a time line that is manageable for me. Robert made the experience easy and friendly. I have been a customer at Brewster Honda for many years and will continue to have my car serviced there as I always have.

"Another Pleasurable Experience."

I have been a customer at Brewster Honda for a long time. My current experience was with Barry Weiss a salesman who was quite helpful with the trade in of my 2010 CRV for a 2013 CRV. He was very knowledgeable and answered all my questions without hesitation. It was a lengthy process, several hours, but worth it in the end. Funny thing was I had gone in for an oil change, I changed my car instead.

"Great Service, Clean Facilities"

I made an online appointment for service and it was scheduled for the next morning. Had problems with alignment, battery warning light, and suspected brake problem. William Desanctis was my advisor. He explained everything to me, The alignment was done quickly and the inspection of the battery warning system and brakes was also performed quickly. Fortunately only the alignment needed work. He explained clearly what was done about the battery light and the brakes. The entire services were performed quickly. William Desanctis was friendly, courteous, and thorough.

"New Car Purchase"

My husband and I worked with Jorge Taylor, and he was excellent. The process went very smoothly and Jorge was both friendly and very knowledgeable. It was a very pleasant experience and wed return to Brewster Honda for our future automotive needs.Our highest of recommendations.

"Phyllis Best"

01-06-2016

Misael DeLeon was very familiar with his cars. He was most curteous and very helpful. He answered all my questions clearly. I could understand all the workings of the car after his walk through.

"Great Service"

As always service is great Bill Desanctis is pleasant and great to deal with.

"Excellent Service Attitude And Competence"

I want to express my appreciation to Bill DeSanctis in the Service Dept . for his excellent assistance the other day when I was at Brewster Honda for my NYS Inspection renewal. When I asked him for help for an additional issue: my cell phone, Bill quickly and correctly re-installed my Bluetooth connection to recognize my Samsung smartphones hands-free link after the inspection was completed. He is always a pleasant guy to deal with whenever I come to Brewster Honda for help or service.

"Excellent Customer Care By Jonathan Shuker"

Excellent service by Mr Jonathan Shuker, he showed care and concern, we were not having a good daytime that time but, we walked into the dealer ship and the way Mr Shuker spoke and took care of us, made our day. Thanks

"The Antonelli Family"

We have always had wonderful experiences with Brewster Honda. Steve Katz and John Babu helped us with our third and fourth cars from Brewster Honda. They were both extremely knowledgeable and professional. We couldnt be more pleased with your product and your customer service. As far as we are concerned there is positively no reason to go anywhere else.

"Service"

06-22-2015

Went to Honda Service for oil change and was greeted by Kira Bueti who was professional and polite. She directed us to the waiting room and said it would take about an hour. To my amazement she returned with in that time frame and said the car was ready. She made my day.

"Excellent Customer Service"

An excellent customer service which made me drive extra miles to prefer over local dealer.

"Jonathan Shuker Customer Service"

My experience with Jonathan Shuker on Wednesday April 8, 2015 at 11:00 A M was excellent ... exactly what I would expect from Brewster Honda. Jonathan was very professional and courteous and is truly a caring and an exceptional Customer Service Representative for your dealership. Thank you Brewster Honda for a great experience.!

"Brewster Honda Service Was Impressive!"

I was thourouly impressed by the quality of customer service at Brewster Honda. It wasnt the normal "car dealership" experience. They were very friendly and down to earth. The process was quick and the car fit my needs. They were able to provide me with a payment that was in my budget as well. I recommend them.

"Service Review"

John Booth was easy to deal with. My issue is that since the beginning of this lease, the dealership has had the wrong VIN# associated with the car. The car had to be taken off the road after driving in it for almost 1 year. While the registration is correct, this dealership STILL has the wrong information in THEIR computer. Something needs to be corrected on their end. Not professional at all!

"Second Purchase From This Dealer"

This was the second car I purchased from this dealer. The experience both times was excellent. My sales person, Patrick McGrath, was also excellent--helpful, informative and on top of the process at all times without being pushy. What I really appreciate is that they crame up with the best price right off the bat without the usual back and forth. I was simultaneously in discussions with another dealer that always wanted to know what Brewster was offering so they could match it. In the end they came very close but by then I had lost confidence in them.

"Nope, Not From Brewster Honda"

Called ahead to see if they had the 2015 car that I was interested in purchasing. They said "Yes"....we have them in the lot. Drove 1 hour to find that they didnt have ANY! I expressed my frustration to the manager. He tried to cover for the "liar". If they lie in the small things...theyll lie in the big things. Ill buy 2 new Hondas this month.....but NOT from BREWSTER HONDA

"No Compassion"

I was planning on buying a new Honda Civic in Oct of 2013, I had put the deposit down. My mother and I had both bought cars through Brewster Honda before, through the Costco Program, and were very happy with dealership at that time. But this time it was a different story. . First I had problems with Rose who was not very pleasant and very pushy on the phone, calling me at work when I asked her not to. Then when I went to the dealership I dealt with Marcelo, he was okay during the time of the sale, a little full fo himself. The problem was when he wanted me to pick up my car. I told him I could not pick it up on that day, because my mother was dying. He wanted me to come that night to pick it up, I told him I could not. He said I had to pick it up the next morning or at least sign the papers, or I would not get the good deal. (He was not even going to be there, so if it was so important why would he not take the effort to come in for the signing. I kept telling him, I was all the way in New Milford with my Mom but he kept insisting that I come in, even saying he talked with the manager and that the manager said I had to sign the papers by that morning. I was so upset, I cancelled buying the car from the dealership. I will never forget how awful this experience was for me.That the sale of a car was more important then the life of my Mom

"Slimey Used Car Salesman Schtick"

07-03-2013

Buying a car should be a very simple process. Price of the car minus trade-in allowance gives you the cost. Then what is the loan rate and term length. That gives you the monthly cost to buy the car. Then if you want to lower your monthly payment you can put additional funds down. Very simple. Not at brewster honda though. They lie about everything, refuse to answer very simple questions concerning financing, try to give you almost nothing on trade-in, etc.. They had a nice cpo pilot that was priced about right that i went there with every intention of buying. After dealing with their sales nonsense I walked out. Id rather pay an honest dealer more money than give them a dime.

"Brewster Is Full Of Fraud"

07-03-2013

The sales person told me about how important writing reviews for them is... check other sites most are rated at 2.5 stars or less. After being called suborn by the used sales manager (norm) I almost walked out but the price the the car I purchased kept me there. I later found they lied about everything on the Certified Pre Owned report the car was left with open recalls, I was charged $25 for a "free tank of gas" My credit card was later charged by them for over $300 for no reason, the car was not cleaned (including a broken umbrella left in the trunk) and there were no floor mats in the car... Most importantly the air filter, break fluid, and steering fluid were not changed costing me $400 If it was just an open recall, $25 gas fee along with being uncleaned I would have though the car was worth the money but with everything added in it cost me just as much in the end as it would have to shop at a reputable dealer. Thankfully my awesome credit card company cleared there fraudulent charges. ***Check other rating sites you will see brewster workers obviously write there own reviews on here more accurate sites have them rated at 2.5 stars at best***

"Service Dept Compliments Sales"

Just purchased two 2013 Honda CRVs from Brewster Honda recently. That makes a total of six new cars from Brewster Honda since 2005. Yes, the sales staff is knowledgable and courteous but it is the service department that is the real reason that I have continued my relationship with this dealership. From the service staff to their manager, they all understand the real meaning of customer service and deliver accordingly!

"Good Sales Experience. Excellent Service Dept."

I looked at several Honda dealers when shopping for a certified pre-owned Civic. Brewster Honda offered me the best deal with a friendly professional sales experience. After my purchase the service dept. has been outstanding. I purchased new tires from Brewster Honda. After multiple attempts to resolve a vibration problem, the service dept. worked directly with Michelin to replace the tires with new ones. They went the extra mile to make sure I was satisfied.

"Happy With Price Of My 2012 Cr-v"

I bought a certified 2012 CR-V. After some negotiations on-line and in person, I was finally happy with the price I paid as well as with the amount they gave me for my trade-in. I would buy here again.

"New Car Sales"

Had the opportunity to return to this dealership after 10yrs. Found it to be just as helpful this time around. Salesman Doug was terrific. I did not buy a car this visit but will definitely go back to this dealer.

"The Worst Experience Ever"

I walked into this dealership after work recently hoping to purchase a 2012 honda civic or fit. Asked about trading in my 2009 mini cooper s and was given a figure without them even going out to look at my car! The salesman didnt even check w/his manager regarding a fair trade-in. Ended up w/a new 2012 honda from a dealer in Poughkeepsie, N.Y. They actually looked at my car and offered $2,000 more than Brewster Honda. Stay away from this place or at least shop around.

"Doug Walsh - 2009 Honda Accord Purchase"

Doug Walsh at Brewster Honda was patient and helpful in finding a car that suited our needs and budget. He gave us his undivided attention and gave us the time needed to make a decision. Ill be sending anyone I know in the market for a car Dougs way.

"A Very Satisfied Lease Car Customer"

I just wanted to express my satisfaction with both Brewster Honda and Mike Deleon for their great assistance in putting me into a new lease on another Honda Accord. The service and attention was spectacular and so I would recommend them all those looking to lease a Honda Accord...please see Mike Deleon at Brewster Honda.

"Fantastic Experience!!!"

After looking at several Honda dealers in my area, I was very pleased with the results I received at Brewster Honda. From the moment Doug Walsh greeted me my whole experience was professional and pleasant. He addressed my concerns for finding the right car and gave me a great deal. I will certainly return!

"Brewster Honda"

Great car shopping experience, honest, courteous, and helpful. Not your usual car buying experience, very nice people!

"Great Experience At Brewster Honda"

Fantastic experience, was worth the trip! We have a Honda dealer 5 miles from our home and we chose to drive 35 miles to Brewster Honda instead, we were treated so courteous and we got a Great Deal, Thanks Brewster Honda!!

"Buying A Car Is Easy At Brewster Honda"

I was looking at cars on-line and found Brewster Honda. When Toni Bromberg contacted me on the follow up, she was extremely helpful and very patient. The dealership was easy to locate and everyone that worked there was friendly. It was a pleasure. When I am ready to purchase a car, I will be going to Brewster Honda.