"Great Experience!"

Great buying experience. Peter Jurkowski was very helpful, knowlegeable and patient. He answered all our questions and went the extra mile with us. Not your typical salesman. I would highly recommend him. Phil G. was also very helpful. A very positive experience! Had never been to Schaller before . Were so glad we came here!

"Truck Hunting"

I had been looking at a truck advertised by Schaller on Cars.com. They had a 2013 GMC Sierra 1500 SLT that I liked the looks of and was in the price range I was wanting to stay in so on 2/18/17 my wife, sister-in-law and I went by the Schaller dealership to see the truck. We looked at the truck on the lot for a few minutes and decided to take it for a test drive so I walked across the street to find a salesman. Upon crossing the street I was asked by a gentleman by the name of Chas if I needed any assistance. I told him which truck I was interested in so he went inside to get the keys for the truck. We took it for a nice drive so I could get a feel for the truck. After getting back to the dealership we sat down with Chas and proceeded to go over the truck. Chas was very knowledgeable and helpful every step of the way from the day I put a deposit on this truck to the day I picked the truck up almost a week later. He has been very attentive to my needs from the day I met him no matter what the situation. Thank you Chas for everything!!!

"Bought A New Crv"

Internet purchase price great. Showroom follow up with the vehicle great. Salesman, manager, insurance and prep people all great. I give this dealership the highest possible recommendation. I also think internet shopping is smart.

"2011 Crv - My Service Appointment"

I had my car serviced last week. From the moment I arrived my experience was great. This dealer hires incredibly polite and professional staff. I need a ride to work and the driver was wonderful as was the driver who picked me up at the end of the day. I will be buying a new car in 2017 and will again buy from Schaller.

"2016 Honda Civic Ex"

Great buying experience!! Mir was so approachable and was always reachable. He addressed all our questions/concerns and explained all features in the new civic which really helped us make our decision to go for 2016 civic.There was no blue Civic available at New Britain showroom but he was able to locate one for us in no time and next day it was available for pick up. Awesome experience overall.

"Easy Peasy"

I have bought multiple cars from Schaller and although I find any car purchase experience a slow tedious waste of my time, Schaller makes it easy. No pressure sales and a fair trade in and purchase price left a smile on my face. I will return next time . . . . once a Honda girl, always a Honda girl.

"Overall, Schaller Honda Has Done Very Good Job!"

Mr. Mark Landers is a great sales person! He did excellent job in helping us when we purchased a Honda CRV

"Mir Did A Great Job Helping Us Get Into A Pilot!"

Mir was super friendly and helpful and helped us get into our New Honda Pilot!

"Schaler Honda-new 2016 Honda Crv"

Recently bought a new 2016 Honda CRV from Schaller Honda. Sales Consultant Arpan Singh did a fabulous job, he was with us till the end of the process and answered all the questions we had. Phil - loan manager made the loan process easy We definitely recommend Schaller Honda for any one buying a new car and surely no wonder Arpan Singh got the best sales consultant of the month. Not sure about the service though, will have to see.. Thanks!

"2016 Honda Fit"

Very helpful staff - didnt feel like there were any games being played that may come to mind when purchasing a car.

"Honda Crv 2016"

It was very easy buying the car, it took longer then i thought but they were very accommodating. everyone was very helpful out of the 4 dealers i called they gave me the best deal on the car. i hope all future transaction and repairs will go smoothly.

"2016 Red Honda Fit"

Jed was absolutely wonderful, very pleasant and accommodating. Answered all of my questions and feel I was treated very well. Lori was very nice and I was impressed with their organization.

"Honda Civic Ex"

I was referred by a friend who said, "Ask for Mike Z." Mike and all the staff at Schaller were great. The process was friendly, easy and quick. Thank you!

"Honda 2016 Crv"

My buying experience went very well. Everyone was very helpful and knowledgeable. A great shout out to Johnny Molina. He went above and beyond my expectations of a car salesman..he made sure that when I picked up my new car,there was an ashtray in the car. He knew how important that was to me..cant believe the manufacturers arent offering this option anymore..how discriminating!!

"The Best Experience Yet"

From the moment I stepped into Schallers show room, Dan DeCarlo was a perfect gentleman. He listened to what I was looking for and did an excellent job of explaining my options to me. Dan was knowledgeable, professional and very accommodating. He helped me find the car I was looking for and explained how leasing could permit me to get the car I wanted. He and his associates found that special car within 2 days and they contacted my insurance company to get all of that set up for me. Mr. Schaller is fortunate to have him working there. He is an asset to the company. Mr. Savage was also very helpful when it came time to sign the paperwork. He explained ever form and made a somewhat tedious process pretty simple. Thank you to both salesmen for the professionalism and kindness.

"2016 Honda Pilot"

Great experience. Mir was excellent at answering all of our questions and concerns. Even offered for us to come back anytime with questions

"Great Stress Free Experience"

Fantastic experience at Schaller. My wife and I were shopping around for an affordable small SUV and the 2016 CRV was on our list. I had test driven one at another Honda dealership and obtained what they said was their best lease deal. We drove the CRV at Schaller with our Sales Representative Mile Zablocki and sat down to discuss price. We told Mike where we wanted to be in monthly payments and what a competing Honda dealership was offering and he was able to beat their price by a large margin and get us into a CRV EX at price that was more than reasonable. I wasnt expecting that. Mike was not pushy in fact I had to call back a few days later to let him know we would be leasing the vehicle from Schaller. Delivery day was smooth and Mike took his time to explain all the features of the vehicle. I have been buying vehicles for many years and this was the smoothest, most relaxing car experience I ever had.

"Great Service"

Great service - Johnny was extremely helpful. They could use a "kids room" to keep the little ones occupied - but great all around!@

"Good Place"

Dealt with Jed and Phil, both were great, would recommend to friends to go there to pick up a car. Very helpful, process was quick and painless. Both very knowledgeable and put in effort to get me good financing and answer any questions I had.

"Best-in-class Dealership"

This will be my second car purchased from Schaller Honda. They leased me my first car three years ago after I graduated college, and I returned to lease my next. Both times, Ive been able to work with the flexible sales team to reach a deal that was amazing. They can make just about anything work, and will do so with minimal hassle or haggling.Dan is a top-notch sales associate and was attentive to my specific needs and requirements as a customer. Best of all, Schaller values your time; the entire process took approximately 3 hours in total to complete and was effortless for me. Thank you for the excellent buying experience, I am a customer for life.

"2016 Honda Odyssey Se"

I bought my second Honda from Schaller. The process was hassle free and the price was competitive. I did all the negotiation over email and phone and they gave me the out of door price over email which i havent seen other dealers provide. When I arrived at the dealership I just had to sign the paperwork

"Gotta Love These Folks!"

We lkeased a Civic three years ago, and this year decided to turn it in and get a new one. we were offered the same great terms as before, with no haggle and no drama! We couldnt be more pleased!

"Great Way To Treat Their Loyal Customers"

They reward their Loyal customers. We got the best price for the car we wanted. They are very strong on customer satisfaction and attention to details. They dont sell you what they want but what you need. If I keep getting this great experience here, why change? Thank you to the whole Schaller team.

"Honda Odyssey 2016 Ex-l Res"

I did buy a Honda Odyssey through this dealer on May 2016. The whole process was smooth and the representative that I worked with Mr. Arpan Singh was so cool and informative. He guided me the whole process and explained me the options in details. Overall I am satisfied on my experience with Schaller.

"Simply The Best In Ct In Every Way"

my name is bob and i am a very hard customer. i have been in the auto business my whole life. the salesman ( Johnny Molina ) was fantastic. the whole place was very patient with me and showed tremendous respect. thank you for everything

"2016 Honda Accord"

I went to Schaller Honda looking for a car. My family and I were in need of a new vehicle after a car accident and Schaller helped us get into a car that suit our fiances and our needs. The customer service was stellar. Dan helped us find the perfect car. I am so happy with our choice and their service.

"2016 Honda Civic Purchase"

On May 7th 2016 I stopped in schaller just to look at cars and decided to purchase the vehicle I have wanted for a while. There was no pressure and I liked that. They gave me a reasonable price for my trade-in. Very highly recommended.

"Solid Experience"

My wife and I bought our first Honda from Schaller 31 years ago - with several purchases and leases to the most recent - a 2016 Civic Sedan EX-T, Burgundy Night Pearl. This experience was as pleasant and convenient as earlier transactions. Justin and the Schaller team were very accommodating during test drives, price negotiation and delivery. The superior service department is another reason to choose Schaller. Thanks to Honda for a great car (new design is a big step up) and thanks to the staff at Schaller for a productive, straightforward experience.

"30+ Year Customers"

My wife and I got 2 CRVs and were treated with utmost respect from all personnel. It was a pleasant journey - arranging for lease and then the actual pick up. Dan and Josephine were very friendly and Lori finished the process with professionalism and comfort. Marc was also very nice to deal with. Thank you all for a wonderful process.

"Excellent Service"

My sales man Mir Alvi was very nice and supportive. He also had good service. Took care of my needs well.

"Great Salesman!"

Dan Decarlo made the process of buying a new car very pleasant. No pressure and was courteous throughout the process. This is my 6th Honda and Dan made it my best buying experience yet. Highly recommended!

"Good Overall Experience Good Experience No Preasur"

This was a good experience overall salesman was very polite and friendly and not pushy however I think you failed to follow through on a couple items I cant say enough good about Laurie your office manager she was the most helpful person Ive ever close the deal with thank you Laurie.

"Buying Nev Car"

hi.this is 5th car i did by from this dealer.i am very happy customer.service is olways top notch.place is very clean and staff very frendly.i will by next car from you guys.oll the best and see you jerzy s

"Schaller Honda: Purchase Of 2016 Honda Crv-ex"

Day 1 - Test Drive: We were greeted by Mr. Arpan Singh with a big smile. Once we communicated, what we are looking for, he led the whole process. He was thorough in introducing the features of 2016 Honda CRV. He was very helpful during our test drive. Throughout the drive, he explained all the features to my wife and I. He was courteous and provided professional service, After the test drive was done, he answered all our questions and provided the comparison print-out comparing all the Small SUV we were considering. In a timely manner, he provided the quote and without creating any pressure, he told us that when you are ready, just contact me and we will get the car you want. We would rate his service as Five Star/Excellent without any hesitation. Thank you Arpan. Day of car Purchase: We were greeted by Mr. Mark Anders in an inviting manner. Once we agreed on the price, he led the whole process: finding the car of our choice, car preparation, loan application & approval. He gave a complete demonstration/training to learn how to use all the key features of Honda CRV. Even though they were BUSY THAT DAY, he gave us appropriate level of attention. His service was courteous. effective and time efficient. On a scale of 5-star system, without aNy hesitation, we would give rating of 5 Stars/Excellent. Arpan and Mark exceeded our service expectations. Our special thank to both. HRIDAYNATH AND TARIKA MEHTA

"Super Happy!"

My husband and I were shopping for the best deal we could get on a 2016 CRV Touring. After visiting 5 other dealers in CT, and contacting two additional dealers via internet, we visited Schaller on the the last day of the month, not even realizing that the last day of the month is the busiest day for car dealers. The dealership was packed, and buzzing with activity. We asked for Rich or Mark; the names recommended by a prior customer of Schallers. Rich introduced us to one of the salesmen, Jed Laurent. From the moment we met Jed, we felt we were in really good hands. Jed doesnt have an iota of "car salesman" stereotype in him at all. Jed was low pressure, conversational, at ease, and professional. He took his time with us, and we never once felt like he needed to rush because of all the activity in the dealership. We knew exactly what we wanted; it was down to getting the best price we could for the options we wanted. Jed brought out the CRV Touring in the color I wanted, and even though we initially said we didnt need to test drive, I changed my mind once I saw the car in the color I had my heart set on. Jed took us out, and answered all our questions, and offered information in a conversational manner. Jed worked out the numbers for us and offered to have the car ready for delivery that day; something we didnt expect at all! We drove home to get the title on our trade, and since we lived over 45 minutes away from the dealership, we wouldnt be back until close to closing time. Jed assured us that he would stay as late as it took to get us into our new car that day. We returned to the dealership 1/2 hour before they closed, but we still were greeted with the same relaxed, easy going demeanor from Jed. If he had plans on that Saturday night, he never let on--we were made to feel that we were his priority. The finance department had our registration and financing ready for us, and it was a simple transaction to be made before we were ready to hit the road with our new, beautiful car. Because the service department had closed earlier in the day, there were a few options we purchased that the service department needed to complete for us. Later that following week, my husband was greeted by Jed, who directed him to the service department and was met with a loaner for the day. The bottom line is, we could not have had a better car buying experience--and we visited FIVE dealerships in CT. This CRV Touring is my sixth Honda, and I cannot remember having an easier, more relaxed sales experience. We are very happy with our new CRV Touring, and heartily recommend Schaller Honda.

"Great Service And Professional Staff"

Great sales team who were very knowledgeable of the product, process and customer expectation. We were welcomed from the time we entered the Schaller Honda doors and left with a great experience and an awesome vehicle.

"Great Experience On Purchasing Another Vehicle."

Im a multiple time returning customer to Schaller Honda of New Britain for various reasons, but most of all because of the courtesy of all personnel and customer care even after the deal is closed. After having done my home work and checking prices with other dealers, Schaller always gave me a better price on the purchase of my vehicles. Schaller has an outstanding team of professionals that helped us with all aspects of purchasing a car, including finances, registration, and insurance. Its refreshing to be able to drive away with a new car and not have to worry about any of these logistics. Buying a vehicle with Schaller is both convenient and fun!

"Great Buying Experience"

As a first time buyer from Schaller I was very pleased; My first contact was with Robin via email who sent me a quote lower than the 3 previous Honda dealers in my area; I had several phone conversations with Robin before coming to Schaller and he set me up with a salesperson, Dan DeCarlo. I was greeted by Mark/Manager and Dan DeCarlo when I walked in. He had the color/style (EXL) I wanted waiting for me to take a test drive. Dan answered all of my questions and provided me with a thorough explanation of all the new features. This purchase is my 4th Honda and although New Britain is further away from my home I didnt mind the trip because they had the color and price I wanted. I couldnt have asked for a better team than Robin, Mark and Dan.

"Great Dealer With Great Honda"

In last Saturday, I found the Honda Accord LX 2016 at Schaller Honda from Cars.com, then I clicked the checking, sending an email to Schaller. Very quickly Mr. Tyon Robinson replied me in email, and called me. He gave me a very great deal, lower than the cars.com price. So immediately I went to Schaller shop. Mr. Daniel DeCarlo showed me the 2016 Honda Accord Lx, then I drove the new car on the local and free way, the new car ran great! So I made a very quick decision, buy this car. On Monday, the manager Mr. Phil Giuliani prepared all documents for me. On Tuesday, Mr. DeCarlo gave me a ride to the Schaller shop, and the new beautiful Honda was there, everything including the plate was done. Mr. DeCarlo set everything of the new car, then I drove the new car to home. A very nice and friendly dealer, a very great deal, a very nice car, and a very happy experience with Schaller Honda! I got a Honda Accord LX in 3 days, saving a lot of money and saving a lot of time! Thank you very much Mr. Robinson, Mr. Giuliani, and Mr. DeCarlo!

"Looking For Convenience"

Not my first purchase at schaller but sales and service has really deteriorated. Picked out a 2016 new cr-v. Was pushed to close deal by end of month. Must take new car by April 30. Was pushed to buy insurance from unprofessional agents on prem. I have my own insurance. Went to pick up brand new car and it was damaged dent and chipped paint on drivers side door. Was told had to take car as is and return on Monday for repairs. Gave me a loaner from a rental agency not comparable to what I bought. No charge but was told by rental I had to pay for gas. Was told my car would be ready late afternoon, no call. When I contacted dealer was told would take 2-3 days. Still waiting. Not happy after spending a lot of money.

"Schaller Honda - 2016 Pilot Elite"

Our salesperson Richard S. was very helpful and knowledgeable. He gave us all the information we needed to explore our options (including information on comparable vehicles) and to make our decision - which in the end was to purchase the 2016 Pilot. It was a good experience from the minute we walked into Schaller Honda. The sales staff took the time to review the various models and answer our questions...even after several visits in to take a look! We would highly recommend visiting Schaller and Richard.

"Great Honda For Great Price"

Our salesperson, Emerson was extremely nice and helpful when buying the Honda CR-V EX. He showed me a lot of the features in the car and also synched up my phone for me when came to pick up the vehicle. Got a quote by internet and have to say that is the best way to go, no haggling over the price. The only downside to the sale was that someone there did not contact my insurance company until late and did not have plates for the car and had to give me loaner plates and had to meet up with them to exchange plates another day. Also on way home from purchasing car, the tire pressure light went on and had to fill quite a bit of air in the tire - would have thought all of that would have been checked out before giving me the car. Otherwise, everything else went smoothly and picked up the car a day after signed the paperwork. Love the car.

"Very Accommodating To Us And Our 4 Y/o Boy!"

This is our second car weve leased from Schaller Honda. We have had nothing, but positive experiences and have all of our maintenance visits with their service departments without difficulty. The staff is always friendly and helpful.

"Richard Small Is Great!!!"

Richard Small has great customer service skills. He communicates clearly and set appropriate expectations. Because of Richard, I also had my cousin purchase a vehicle through Schaller Honda and I just purchased a new Civic for my mom.

"Great Service Great Sae Person"

the salesman mike waas the person i met he is he made us feel like we were part of the famlel he wenrt out of his way to make sure we felt good i wopuld recomed antone to go to him and i know he help the person. hewas realy great you got a good person

"Great Service And Good Deal- 2016 Honda Pilot"

Mir the sales person was very good and helped me to get a good deal for my 2016 Honda Pilot touring. He convinced me to get it from here and gave a good deal. Talk to him if you want to get a deal. The manager was not that convincing, but Mir showed pure professional attitude.

"Definitely Recommend"

I recently bought a car from Emmerson and am very happy with it. It was a Civic 2016 EX and the look and features exceeded my expectations. One of the managers there, Phil, is extremely helpful and professional. Emmerson is a great sales rep, and not pushy at all, so I would strongly recommend going to him.

"Overall Great Experience!!!"

Overall I had a great experience beginning to end. My salesman Jeffrey was terrific. He took time to listen and hear what I was looking for, and what I was working with.

"Great Customer Service !!!"

I went in this past weekend just to discuss my options because my lease was coming due . I had an appointment with Frank Fazio. This turned out to be the best experience I ever had at Schaller !! I ended up leasing another car. Frank took his time to make sure I was completely happy with my new lease , he didnt push me into something I didnt want . He was very knowledgeable , went through everything in the car so I could really enjoy this beautiful car!! I do have to mention that everyone working that day was very pleasant and upbeat . Very different than past experiences I have had . I left really happy and excited with my decision!

"Great Buying Experience"

Used the internet pricing process (first timer) for a 2016 Accord EX. The price was provided on line and was the same when we stopped in to test drive. Our exact car was not on the lot, but was obtained within 24 hrs. The buying process including a price for my 2005 Honda went smoothly. Our sales person, Jeffrey Richter, was friendly, professional and knowledgeable. He spent a lot of time explaining how the special features of the car worked when we went to pick it up. The financial person, Lori Xeller, was great also. Friendly and professional, no pressure. All in all, although car buying is a lengthy process, ours went smoothly and everything agreed upon and promised was delivered. We would do business with Schaller again as well as recommend it.