"Great Service"
Brough my suv in for an oil chane, alignment, and cabin air filter change. Service was fast, and done right. Wouldnt let anyone else service the SUV.
"Jack E Is The Best"
Jack E was super on the ball and helpful. extremely professional and invested in making the experience painless
"Experience At Gary Rome Hyandai For Service ."
We brought our 2009 Hyundai in on a recall service. We bought our car new from your dealership In 2009 and love our Santa Fe. Have almost 90,000 miles and no major problems. Anyway your new dealership home is spot on beautiful and everyone we spoke to was very pleasant and helpful! The work on our car was done according to the recall notice and even comlimentary work. We plan to come over in the fall to trade in or lease so will see you then. Needless to say we were very impressed with our experience!
"Happy With Service"
i love service at gary rome....always treated well....work always done right the first time...
"Custmer"
Had oil changed on two Hyundais this week. Service was outstanding. Would recommend to friend.
"What Is This?"
friendly, price as quoted xxxxxxxxxxxxxxxxxxxxxxxxxxxxx
"Five Star Review"
Went for an oil change and the car was done quickly and even washed. Popcorn was good too.
"Brewcrew"
As always,I had an exceptional experience at Gary Rome.Be it sales,service or parts;I have never had a negative experience here.Special kudos here to Patrick and Sarah.
"Service Visit - Oil Change"
Oil change efficiently done as always. The good folks at Gary Rome Hyundai, including Gary himself, have always treated me well and make me feel at home when I come in for service.
"Service Day At Gary Rome"
I was having my 2016 Sonata, that I leased from you, serviced . I had my free oil change , which is a great incentive, and also had an inspection that was due and lastly a recall done. I waited and was told it would be about 1 1/2 hours and it was right on that time frame . Lastly, I was called the next day because I was charged for the oil change by error ( which I never even looked at the receipt) and had it refunded immediately . This error was not a problem at all for me -- please note that I do not have any problem with that. The persons who waited on me both days were very friendly and easy to work with :) I also love the car wash, vacuuming and the water bottle left in my car !!!
"Amazing Service!"
Excellent service!! Best Hyundai dealership around!
"Oil Change Appointment"
Always greeted pleasantly. Prompt. Beautiful and comfortable waiting area.
"Glen Ebisch"
Very good dealership. Salesman was informed and pleasant.
"Excellent Service"
Excellent service, great waiting area and did not overcharge. Did not overcharge and did not recommend service not required.
"Consumer"
Great dealership. Very professional and no pressure. I was looking at used cars and ended up purchasing a new Santa Fe Sport. Im very happy with my purchase and looking forward to dealing with Gary Rome dealership
"Oil Change And Tire Rotation"
The experience this time was better than last time..........waiting period was better than last time. But, next time they take it through the car wash, make sure the mirrors are back in place before they hand it back to you. I was on a very busy street before I noticed the left side mirror was not in place. I finally had to pull over and get out to snap it back. I just couldnt do it from inside the car by reaching outside........ Oh yeah, the stick that says "car wash" on it. I will bring that back when I bring the other car in sometime this month.... Ann Marie Shea
"New Car"
Jack (the great one) was outstanding. He was most help full and very knowledge about the dealership and product. A truly outstanding salesperson. At a Boy Jack. Keep up the good work.
"Recall"
Everyone was exceptional and car ready right on time. Love the new place,
"First Time Serviced"
1st time oil change and a recall, for brake service, unable to tell, didnt see, wasnt shown.
"Patricia Ryan"
I always find the people at Gary Rome very knowledgeable and responsive to my concerns
"Hyuandii Elantra"
Usually happy with the service at Gary Rome Ive been going there for a while since we bought our car new from a Westfield dealer. I would not go anywhere else .
"2001 Hyundai"
I always love the service I get from the Hyundai. I will recommend people who has never had a Vechile from this company... a great business
"Review"
I must tell you that my last service at Gary Rome, which was last Friday, was exceptional. First of all, Patrick, in the registration Dept. was wonderful, helpful and very informative with what was happening to my car. I plan to always have him help me when I go back there. The shuttle driver was very nice and accommodating. I appreciate this service. Although I ususally wait in the waiting room. I dont mind doing this but it was going to take longer so I decided to take advantage of this service. Just for additinal interest of my car-during the last snow storm, not last week, the other storm we had-I was able to pass two 18 wheelers that were stuck trying to get up a hill in Spfld. I had no problem whatsoever.
"2017 Santa Fe"
I had Paul as a salesman and he was great! Came up with great sulitions to any problems we had. I will be recommending him to anyone who is looking to buy a car.
"My Experience At Gary Rome Service Department"
This service department is the best by far. Friendly, courteous, respectful and just wonderful to deal with!
"Exceptionalism At Gary Rome."
They were fast, thorough and didnt pressure me on items that could wait until the next service. I have had great service with Gary Romes staff.
"Spfld School Data Input"
Bought my car there and was having my car repaired. Unfortunately my car problem wasnt solved. I will follow the dealers instructions to see if it happens again.
"Purchasing A Car"
The experience was great everyone I delt with was very helpful and curtious
"Butch & Terris Sante Fe 17"
We were pleased with the professional service that we received at Gary Rome. Jessie was outstanding and Gary went out his way on a Sunday to make are purchase affordable and satisfied.
"Gary Rome Hundai"
A great experience. I brought my car in for service which was going to involve more service time than anticipated. I was offered a rental for the day at no charge. My car was brought to my house upon completion and the rental picked up. All services were explained verbally as well as printed info. The car was washed and vacuumed and looked like new!! Patrick was very friendly and well versed.
"New Car Purchase"
Jesse was an excellent sales person, He showed me all the bells and whistles of my new Sante Fe, He was polite, courteous, able to answer any of my questions and took the time to make sure I am, was extremely happy with my new vehicle.
"Judith Lord"
The total experience was A+.. My salesman, Israel Arce, was absolutely wonderful. Most helpful - but not "pushy". He did everything possible to make buying a car pleasant. I will wholeheartedly recommend your dealership to anyone I know who may need a vehicle. Thank you for making my experience a most pleasant one. Sincerely, Judith Lord
"Car Repair"
Very thorough job.Car done when promised.I will be back.
"Recent Oil Change Service"
I was greeted promptly and out in less then an hr.Great service team.
"Gary Rome Hyundai"
I had a great experience. The salesperson, John Lenihan was wonderful. I will definitely recommend the Gary Rome dealership to my friends and family.
"2017 Elantra Purchase"
This is what a new car shopping experience should be. The sales staff was friendly, curteous and knowledgable. Made me feel as if they were more interested in creating a satisfied customer rather than merely closing a sale. Low pressure atmosphere was appreciated. Jack was particularly helpful as was as Glenn and the rest of the staff. Kudos to the dealership.
"Purchase Of A 2017 Hyundai Tucson Sport"
We looked at many dealers and feel that we made the best choice in a long time.
"M. Roman"
Excellent facilities, friendly staff. My car was nice and clean and the new bottle of water in the cup holder was a nice touch.
"Hyundai Santa Fe Sport"
I had a very good experience soon as I walked in period I was greeted by Ed the general manager who was very knowledgeable of all vehicles. After speaking with him introduced me to Israel Arce the sales rep who also took very good care of me and was also very knowledgeable of the vehicle I was looking to purchase. On my test drive Israel understood all options on the vehicle which made it much easier for both myself and my wife to understand. The overall experience was exceptional and as I explained to them my daughters Hyundai lease from Lia Hyundai it is due in May and because of the service I received I plan on bringing her to Gary Rome instead. Thank you so much you made this experience very pleasurable. Both Isreal and Ed were awesome. Thanks again, David Alvarado
"Customer"
In for a recall. Service completed in half the estimated time quoted.
"Good Service!"
Found the problem and took care of it in a timely manner..
"Service Customer"
Very helpful. Had to make a time change in my service appointment and the service manager was very understanding and was able to accommodate. Thank you
"Gary Rome Hyundai"
Ive purchased four Elantras, three from Gary Rome Hyundai and one from another dealer. My experience at the other dealer was horrible...loads of pressure, was insensitive to my concerns, etc. Gary Rome is what an automobile dealer should be. The sales person was knowledgeable, courteous, and seemed generally interested in ensuring I had a good buying experience. Other dealers should take a lesson from the folks at Gerry Rome.
"Pleasant Experience"
Going to the dealer offers the customer access to any recalls that might not be known by the customer. The recall on my 2017 Santa Fe was known by Service and when the part arrives they will schedule an appointment for me. Hyundai appears to be to be up front with the customer and that is why I continue to purchase Hyundai products.
"Person"
Had a really good time looking for a car here a little butting heads but ones we both understand one another they hit it out of the park and Im driving away with the car I want
"Walked Out The Same Day With A New Car"
Easy process and fast service in a state of the art facility. Everyone including jack was friendly.
"Helpful And Friendly"
First time bring my new car for routine oil change. Was greeted in a friendly manner by every employee I interacted with. My service representative got me in and out quickly, I was provided with a report of all the services that were completed and recommendations on what service might need to be performed in the coming months.
"Felt Like Family"
Gary Rome said they would treat You like family and that is the way I felt when I left there in my new car.
"Always Helpful"
always helpful and courteous, clean, comfortable waiting and great service..have never had a bad service in over 8 yrs
"Gary Rome Hyundai"
The sales people were very professional and went out of their way to get my daughter into a new car.
