"Best Deal In Town (boston) For Mini"
I had a almost painless experience at Mini of Peabody when purchasing my Mini Convertible 2017 a week ago. Buying a car today is very different dynamic than a few years ago. We the consumer has abundant information available to us online. And Mini of Peabody dealer (I worked with Adam) recognize this and able to accommodate and match my expectation.
"Saadkhabir"
Very nice staff and very cooperativve. Made my first purchase exeprience truely comfortable. Adam was very helpful and friendly and made the whole process Super Easy for me. Michael was very responsive over the emails or on mobile whenever I needed any details about the vehicle or process. I would Highly Recommend buying your dream vehicle at this dealership.
"The Best Dealer!"
Great staff, great price, really impressed! Bought a month ago and they have followed up, even with a "Second date" offering me a chance to come back in and review the options on the Clubman to make sure Im getting the most out of it.
"Horrible Experience"
The sales manager humiliates the buyers during the negotiation. Buyers have the right to bargain. Sales managers have the right to not lower the price. But he has no right to humiliate people. It was horrible.
"Love My Used Honda"
Everyone answered all of my questions quickly and efficiently. All calls were returned within the hour. Every conversation was fun. They were great to work with to resolve all issues.
"Great Experience"
Jaysen went above and beyond to ensure I was happy with my new car, as well as even drive his own vehicle to CT to have registration completed since I was out of town.
"Bought A Used Mini Cooper Countryman"
Great buying experience and great salesman experience with Richard Lyman.
"Smooth Sailing!"
I had come in for a scheduled service and was greeted by Nick and Lance . I elected to wait while they performed the service. Nick came out to the waiting area about an hour later and offered me a service loaner. My muffler had an issue and he didnt want me to be sitting around a few more hours. I accepted and did a few errands and had lunch. I returned and everything was spot on. I realized that every time Ive come there, its been smooth sailing and painless. Its refreshing to find a service facility at this high level. Keep up the great work!
"Fast And Friendly"
I dropped my car off for what I expected to be a big problem. Graham took excellent care of me and offered me a loaner. I received a phone call a few hours later saying they found the problem and fixed it. They even did a program update I didnt expect. Everything was covered under warranty. My car was clean and ready to go. Im going back here for everything!!
"Pete Johnson."
Awesome service great experience. They are very customer satisfaction oriented. Highly recommend to all
"Good Car, Good Service"
I enjoy my Mini Cooper S. Its a great little car, lots of fun to drive. The people at the dealership are as patient and knowledgable as any I have dealt with buying cars. They try very hard to make your experience as pleasant as possible.
"Wonderful Sales Staff At Mini Of Peabody"
The sales staff at Mini of Peabody are wonderful. Especially Rich Tran. He is knowledgeable, considerate, helpful, and pleasant. There were no high pressure tactics. Very comfortable process with Rich! I was not planning to buy when I went in, yet he did such a fine job of explaining things, that I decided to buy on the spot.
"Great Sale Staff"
Rich Tran is a wonderful sales person. Knowledgeable and personable. I highly recommend doing business with him since he makes the process a pleasure. This is my second time going back to Mini of Peabody!
"Best Dealership Ever"
MINI of Peabody is fantastic. From sales to service to management, everyone is courteous, professional and friendly. Quality is top notch, and you will never be pressured. The service is outstanding - I will keep coming back, and would recommend them to everyone. You will not be disappointed.
"Mini Of Peabody"
I had a wonderful expierence at Mini of Peabody, Luis was awesome to work with! The same day I walked in I bought my 2013 Ford Focus, which I absolutely love driving. I even opted out for their 3 year warranty which covered everything in the car. I couldnt be happier about my purchace, thanks guys!
"Amazing Experience At Mini Of Peabody"
I purchased my Mini at a used car lot 8 months ago. It had low mileage, 34,000 and the clutch needed to be replaced. My maintenance warranty had just ended. This sounds like a bad story, but wait. Mini of Peabody contacted the factory and received a one time good will warranty to cover the entire job and they included a number of other services and updated my spark plugs too! We will be purchasing our next Mini there.
"Checking On Used Car Availability"
I call up Mini of Peabody about an advertisement they had listed for a GTI for sale. When I call the number listed on the website the girl answer the phone, "hi." Thats it. I say hello back, she then again is like, "Hi." lol. I finally get her to clarify that I am in fact calling mini of Peabody and get transfered to the sales department where a gentleman answers the phone at least acknowledging where he works but with no more friendliness than the girl.
"Always A Great Experience"
Every car before my MINI, I was afraid I was getting ripped off when I took it in for service. MINI of Peabody is trustworthy and professional when it comes to repairs and service. They let you know exactly what is going on and I never feel pressured to get any work done that absolutely doesnt need to be done immediately.
"Honest And Reliable"
Extremely courteous, honest and efficient. Love my Mini.
"Great Experience!"
We just purchased our first Mini at Mini of Peabody and it could not have been easier. The transaction was very fare and everyone was very friendly.
"Always A Pleasure At Mini Of Peabody!"
I bought my first Mini Cooper in 2003 from Mini of Peabody. The buying experience and subsequent service experience were both stellar. After 13 years and 253,000 great miles in that Cooper, Ive just replaced it with a 2013 Coupe S. Brought it to Peabody with a faulty blower and they not only took care to make sure that was fixed, they also replaced a second part when they discovered that it wasnt performing to spec. You can count on Peabody to take every step in making sure your MINI experience is as optimal as possible. And MANY of the people I first dealt with in 2003 are still there 13 years later. That says a lot.
"Zack Is The Best"
Zack King was my sales person and hes the best! I love this dealership!
"Great Dealership"
Very friendly staff and extremely helpful. thank you again for all you did for me!
"Very Polite"
Zack was very polite and helpful. As well Kevin G. They were very pleasant.
"Nicole Casetta"
My sales person was Nicole Cassetta. She was so professional and excellent at her job!!
"Great Service -"
Dealership is first rate and the service staff are spot on. Graham Thorne in particular is worthy of note and mention. Service is great and attention to detail is greatly appreciated.
"5 Stars Service"
Everytime i come to this dealership, i feel like home. the staff makes a really good job making sure of that. the quality of service offered here is none in comparison as the one in Boston for example. i dont know if it is the demographics, but the people in Boston really need to look at the costumer service model that peabody employs. The guys a peabody do everything they can to accommodate your needs and make sure that you are taken care of at the end of the day. Great job guys!!
"Best Of The Best. Look No Further."
I loved my “Madge†from the moment I saw her on the lot to now a year later. She’s been dependable and just FUN to drive. I don’t miss my BMW at all - especially at the pump. Thank you MINI of Peabody for making the buying experience and yearly maintenance experience great. You get all my business.
"Latest Clubman Service"
Took my Clubman to Mini of Peabody for its regular service. This was handled courteously and efficiently and my car was ready when promised. I have always been treat well here. They are a very professional service outfit.
"Mini Of Peabody"
Normally I dread going to a car dealership for service. This is not the case with Mini of Peabody. They have treated us extremely well since purchasing our car three years ago. They go out of their way to ensure our satisfaction. I do not think I would ever consider buying a car or having it serviced anywhere else.
"Very Sketchy Stealership"
STAY AWAY from mini of peabody and bmw of peabody. Sketchy sketchy sketchy. We will update this review soon with more details. I am sure you will see many additional honest reviews that are anti mini of peabody with many facts about the process and tactics they use there.
"Best Mini Dealership Around"
Ive had the past and current experience, over fifty (50) years of buying and having my vehicles serviced at several different auto dealerships, nothing compares to the Mini dealership in Peabody, Mass. From the purchasing through the servicing and everything in between they have been by far the best auto dealership Ive ever dealt with. Sales staff, service staff , and especially their General Manger Gary King cant do enough to make you happy with your new purchased Mini Cooper. Thank You To Mini Of Peabody :-) :-)
"Amazing Customer Service"
Rich Tran was an amazing sales person. When the car I came to look at sold right as I was pulling in he worked his magic and found me the car I wanted.
"Excellent"
Great buying experience. I will be back! Awesome dealership.
"So Happy I Came To Mini Of Peabody"
I really enjoyed dealing with Kelly Nobles, who was very helpful, courteous, and fun to work with. He was dedicated to explain the various features and attentive to my needs. Thank you Kelly! I loved it when he called and said "I have a car for you."
"Awesome Experience"
Best experience ever and were old!! Knowledgable, forthright and friendy!
"Thanks"
I just want to say thank you to all the people of MINI of Peabody, especially Kelly Nobles for very professional and friendly service and help.
"Low Pressure"
Kelly was very helpful and low-pressure. He got me in the car I wanted and kept me informed through the entire process. Pain-free purchase!
"Leased Hardtop"
Leased a hardtop-wanted the exact car I got-but wanted an armrest also. Apart from that a great experience.
"Maine Customer"
Please open a dealership in Maine! We love you guys! Thank you for everything!!
"Best Car Purchasing Experience Ever"
This was simply the most straight forward, fair, and honest car purchasing experience that Ive ever had. At no point did I feel like things werent straight foward or that I was being "tricked". I will be buying my next car here!
"Thank You"
Brian Twomey was great. Thank you for everything!!!
"3rd Purchase"
Mini has continued to provide a great car buying experience and to try and meet the needs of the customer. This is the 3rd purchase and all three have been processed easily in a low pressure, congenial manner. The repair department has proven to be a valuable resource whenever an issue would arise.
"Great Experience!"
We were not the easiest customers to deal with, flip-flopping on what we wanted quite a bit but Kelly took it in stride and was very patient with us! We really enjoyed working with him and everyone at MINI Peabody.
"Great Car Buying Experience!"
The salesperson, Rich, was amazing! He was very knowledgeable about the different Mini models and has been with Mini since BMW took over. There was no pressure to buy and he made sure I got a great discount. Would absolutely buy again from Mini of Peabody. I cant comment on quality of repairs, as I havent needed any yet.
"Dave L. Was A Pleasure"
Dave Laurie was a pleasure to work with. He made the buying process easy and enjoyable.
"Awesome Sales Person"
Dave Laurie was an awesome sales person. He helped me get the exact car I wanted, at a price I was comfortable paying.
"Excellent"
The whole process was handled well. Would highly reccomend sales person David Laurie!
"Always Fun!"
Good folks who know their stuff. Browsing encouraged. This is my second NEXT purchase from this dearlership.
"Awesome Car!"
I love my new MINI. Everyone at MINI of Peabody was awesome to work with! Go see Dave L. when youre ready to buy!
