"New Car Lease - Excellent Buying Experience"
Angel and Kam were awesome. The entire team is very professional and friendly.
"Good Experience"
Contact them for a used vehicle got a quick response from them with all Information needed for the vehicle I was interested along with pictures. The best of all is you dont feel pressured by them like other dealers pressuring you 24/7...
"Used 2011 Camry"
The car was sold as having new tires. After I got home, I discovered the right front tire was from a different manufacturer.
"Best Car Buying Experience"
Great buying experience ever. I usually hate buying cars. It could be a long process. But Bryan made it easy for us. Thank you
"Toyota Yaris Ia By Kam"
Kam is the most courteous, helpful and professional salesman.
"Purchase Of A Toyota Corolla"
The sales person was very personable and friendly. She knew the car and was able to explain very clearly all the questions we had. We were told what the price would be from an e-mail and we got the car for that price without being pressured into more options we didnt want.
"2017 Prius"
Brian is awesome and gave us a truly exceptional experience. Very knowledgable and thoroughly explaine car features and payment options to us. Thanks Brian!
"An Exceptionally Pleasant Experience"
My experience last week in purchasing a late model used car at DCH was as good as it gets. The personnel that I dealt with , the agent Ron Giannoni, his supervisor Juan, Larry and George in finance were all great and most cooperative and respectful throughout the entire process. I will most certainly recommend the dealership as well as the specific persons I mentioned to anyone interested in purchasing a new or used car.
"C-hr Purchase"
Ray, Angel and Reyes were exceptional! The process went great and was made easy!
"Purchasing A Toyota In Simi Valley"
Amanda and Kelly were excellent in helping put us into a 2017 Prius. We bring all of our cars here for servicing as well. Thanks to all the folks at DCH Toyota Simi Valley!
"Maintenance Minder Indicator"
Jane Conway is the best! Pleasant greeting! She explained to us what maintenance was required for our prius plug-in, service recalls plus approximate time needed for service/repairs. We inquired about tires that were quiet. Goodyear Assurance Fuel Max tires were mentioned and were in stock. We purchased 4. Less road noise than the stock tires. Nice to have our car maintenance/repair needs taken care of in one place. The cashier experience was great! Very nice person! Overall Great DCH Toyota of Simi Valley experience!
"Routine Services"
Sarah Collie is always friendly and professional. A credit to Toyota!
"Full Service, Brakes"
I took my Toyota Matrex in for regular service, I had the recommended service for that mileage and discovered my front disc brakes were in need of replacing so they did that as well. The time line was just as Jane Conway had promised. I am very happy with my experience. The waiting room and bathroom were spotless. I have always had my car serviced there since I bought my car new in 2006. Thank You to all. Jerry
"Buying A New Car, Very Helpful And Friendly"
Brian Lamb was very friendly and polite Rafi in the finance dept very informative, not pushy or aggresive. Toyota of Simi had the style and color of the car I wanted,no running around . I have not purchased a car since 1998, my other toyota was very reailible and low miliage. Got a good deal on the trade in. Thanks
"Purchase Of Siena."
Outstanding.experience. The car is perfect for our family.
"Amazing Service!!!"
Sarah Collir was super helpful in helping me to evaluate and repair my car before a big trip. Because of her, I am confident that my car is mechanically sound enough to make the drive.
"2017 Toyota Corolla"
Kam was extremely helpful to me while making the decision to lease my first car. Ill be back in 3 years because I know I will receive exceptional service. My car is great as well. Thanks again, Kam!
"Great Job!"
Staff were pleasant and helpful and they worked with me to get a good deal. Ill definitely be coming back!
"Great Service"
Ashley Yates was amazing and provided exceptional customer service
"Great Service At Reasonable Prices!"
I went in for a minor service on my 2011 Camry with coupon in hand. In working with Michael in the service department, he informed me that they were offering a better deal for my requested service. I really appreciated receiving the best deal possible for what I needed. Its nice to not be over sold or overcharged when going to the dealership. This is why I continue to bring my car here.
"Service"
The service rep was spot on in giving me a convenient appointment, got me in and out in a timely manner, advised me in a professional, non confrontational way what other services the car could use, and did it all with a friendly disposition.
"Toyota Tacoma"
Alex in financing helped us very much. Thank you! We ended up getting a better finance in the end . It was nice to have someone really help When we really needed it. We have two new toyotas now and will be very happy
"Service Review"
facilityis beautiful MY only criticism, turnover is too great. always new faces, lexus dealer I always knew my service people DCH cant keep their service people
"Review"
15000 mile service took more than 2.5 hours. Thats too long. Otherwise everything was fine.
"Quality Service"
Customer Service rep (Sara), was knowledgable, professional,thorough and pleasant, making for an enjoyable service experience.
"Dan Showalter"
Great dealership and excellent customer service. Had an excellent sales team as well, from the finance department, down to the final delivery. I recommend this dealership to anyone that wants to purchase a vehicle or just have theirs serviced.
"Recall Service"
I was treated very professionally and personably. Mike Harry was very nice and friendly. I was processed quickly and received my car back within a reasonable time frame.
"Excellent Service"
Very excellent service. Took my vehicle for a repair to the air conditioning switch. They were very helpful and got the car back the next day--a Saturday. Great place
"Mr. Happy"
Excellent welcoming service. Car was delivered before scheduled.
"Love My New Corolla"
Best customer service Ive ever had at a dealership thanks to Kareem. He was able to provide the information i needed in order to make the right choice of a new car.
"Dch Sv Experience"
There were no cookies or other food goods that are usually offered
"Brent"
Ashley Yates helped me. She was very friendly and she was also very helpful. Very satisfied with my visit.
"Purchasing Review"
Kareem Hassan was our initial contact, he was very helpful and helped meet our needs. Raffe in finance was also very helpful in finding the best finance solution.
"Great Service"
As always, the service was excellent. The facilities were immaculate and the employees were very courteous and friendly.
"My Car Buying Experiance"
THE SALES AND FINANCIAL STAFF COULDNT BE MORE NICER AND EFFICENT
"Truly Exceptional"
I must admit the service provided was definitely quick and proper. Truly exceptional five stars
"Recent Service At Toyota In Simi"
Thank you for timely and thorough service. Customer service was top-notch
"Camru Se , 30,000 Mile Service"
The experience was good. Was told the wait would be 2 hours and it was ready when promised.
"Air Bag Sensor Replacement On 2008 Toyota Matrix"
Our Customer Service Rep, Sarah, was amazing... In a world that seems to have forgotten what Customer Service means, it was refreshing to have Sarah who went above and beyond... Hold onto her! Shes an amazing asset for Toyota!
"Routine Service"
Fast and Efficient service for an Oil/Filter change and Inspection.
"Exceptional Experience"
I shopped around before buying a new car for months. My experience at DCH Toyota of Simi Valley was exceptional. I spoke to many other dealers, and their attitude and desire to sell me what I WANTED was subpar. Brian, who sold us our car was exceptional. Everything ran so smoothly, and he made an anxious situation (about buying a new car) feel great! ! The service was terrific, friendly, inviting and made everything go so smooth! I had a ton of questions, and every time I called back with them Brian was more than happy to help. He listened to what I wanted, and made it happen! He never once tried to sell me something I didnt want, or go with another option as many of the other dealers did! Sad to say I live literally 5 minutes from another Toyota dealership, and had to drive 30 minutes away to get better service....but I will be back! Thank you!
"Service"
Wonderful service. Wonderful customer service. Great facilities.
"Highlander Hybrid Purchase"
Pleasant experience. Brian Lamb was knowledgable, polite, and responsive.
"Matthew Oda"
Enjoyed the people I worked with. The people I worked with were so very helpful.
"Servce Review Of Dch Toyota Simi Valley"
Although the customer service representative tried to sell me on a set of 4 new tires, it was less aggressive than i usually experience at DCH. This facility is capable of doing great work if they commit to focusing on customer care and not their next sales order.
"Prius Purchase"
My fourth purchase here and the experience was great. Easy recline d
"Ziad Niazi Md"
Mr. Mike Carpenter treated me very well. I am very thankful. Ziad Niazi MD
"Recall Repair"
Service technician was very friendly and expedient! No time wasted, yet gave me all his attention while he was working with me. I greatly appreciate that. His name was Michael.
"Why Wont My Toyota Start??"
Thank you Michael for taking care of the problem with my truck. Came in thinking Im going to pay an arm and leg on Electrical work and turns out it was just a battery. Toyota of Simi took the worries away! Good job!
"2017 Tacoma Truck"
DCH was super easy to deal with. This is my 2nd new car purchase through them and I would highly recommend them. I was a little disappointed with some of the fit and finish from the Toyota factory but DCH fixed it all under warranty.
