"Thanks Denis And Steve!!"

Staff very nice and helpful. Even though a little misguided information was given by a newer salesman, Denis took over and made sure I was happy with the end result. On top of things and very courteous. Steve in finance very nice and friendly not pushy which is a bonus.

"Thanks Christina + Steve!"

I was absolutely dreading the car-buying process and after two weeks of research, I knew that I couldnt put off my visit to a dealership for much longer. However, when I got on the lot I was greeted by Christina who was helpful and didnt hover/come across as pushy. She answered all of my questions and had a great perspective. The team really worked with me to get the a great deal with a solid coverage plan. I didnt feel like they tried to "upsell" me and by the end I felt like I purchased an entire support team along with my car. Both Christina and Steve were above and beyond.

"Sierra Chevrolet"

Their staff was nice and polite. Helped me with any questions I had. Even though the salesmen were a little pushy with the deal but than again that is their job. Over all experience was great and a good dealer. Would recommend to friends and family.

"Great Experience From Start To Finish"

I called in inquiring about a used truck they had in stock. The staff was very knowledgable and helpful with the vehicle features they said said if I come in they will do the best they can to take care of me. Upon arrival all staff was very welcoming and made me feel comfortable rather then pressured. I bought the vehicle at a very good cost. They really performed as they said they would without the going back and forth game like your average dealer would. I truly enjoyed the experience and got what I was looking for with no games. I was helped by the following staff Maribell in Internet sales, Landon internet manager, and Rose in financing and I have nothing but good things to say and it was well worth the 40 mile drive to have the pleaser of doing business with the staff listed above. Thanks again Cody

"Gmc Terrain"

My car was ready in time within a few hours from the time I dropped it of for an oil change.

"Great Customer Service And Buying Experience"

Very pleased with Sergio and his communication, kindness, and expertise during the process. He made the process very fast and efficient. I would highly recommend Sierra and Sergio to my friends and family. No complaints whatsoever.

"Service"

I was met quickly by a service rep. and the service was fast.

"Great Experience"

My entire experience was very pleasant, with the assistance of my very helpful salesperson, Sergio. He could almost read my mind when I had questions or concerns about anything. Unlike other dealerships, I did not feel pressured and was given so many good options as far as financing. Even after doing my homework on the Colorado and knew exactly what I wanted, I learned so much more about my truck while Sergio gave me the complete tour and information on every aspect. Plus, the truck they had, already had all the extras added so I felt it was meant to be, that I ended up at Sierra. Ive only had my truck one day and have enjoyed every minute driving it and just sitting in the driveway, playing with all the cool features. My cheeks hurt because I havent been able to stop smiling, being so happy with my new truck. Thank you Sergio and the entire staff. Everyone has been so friendly and helpful.

"Good Dealirship To Work With"

Friendly, Fair, no hassle, responsive to custom request. Nice experience

"Extremely Helpful Staff"

Staff was extremely helpful and worked hard to make sure I was extremely satisfied!!

"Great Buying Experience "

It was great Landon was every helpful and straight forward he made me feel comfortable leasing my vehicle I love my Cruze

"Great Service, Clean Environment."

On 12-09-15 I went to the Sierra Chevrolet in Monrovia. As soon as I arrived and parked my vehicle in the lot, I was greeted by a sales representative, Robert Perez Gomez. I advised Robert that I was interested in the 2016 Camaro. He walked me towards the Camaro that was located inside of the dealership. Robert showed me the exterior and interior of the vehicle. Everything about the vehicle was amazing. Robert walked us towards his desk and asked us if we would like something to drink. We sat down and began to fill out information for credit purposes. Meanwhile the credit report was being pulled, manager Israel Winkelmann and Robert Gomez prepared the vehicle for a test drive. I returned to the desk ready to buy. We spoke numbers for a short period of time and agreed on a price. After meeting with Mr. Steve Del Campo in finance the vehicle was mine! The customer service at Sierra Chevrolet in Monrovia was exceptional from the top-down. Robert had great communication skills and was very professional from beginning till the end. His bilingual skills in spanish was definitely appreciated by my father. My father was able to communicate with Robert and get all questions answered. Manager Israel Winkelmann was also very kind and respectful. He was able to speak numbers with my father and I and answered all questions. Steve Del Campo in finance explained all the forms thoroughly and clarified everything before each and every signature. Other sales representatives were congratulating us of our purchase and wishing us the best! All employees at Sierra Chevrolet have great customer service skills and make a customer feel welcomed. We truly enjoyed our time at Sierra Chevrolet in Monrovia. The environment and presentation of Sierra Chevrolet in Monrovia was awesome! Truly want to thank this team for the time and service! Wish you all the best and this team and hope many more 2016 camaros will be sold at this dealership!

"Great Salespeople And Services"

My wife and I just went for a quick walk to window shop as we wanted to decide on what vehicle we wanted for our family as an upgrade from a 2004 ford Excursion, I took my wife to another dealer next door to Chevy and my wife decided to keep our Excursion. As we drove by Chevy in Monrovia that is, we decided to hit reverse and walk thru to see what was there as our sales person came out of nowhere to greet us. Without any pressure we were the ones to asked him to see a Suburban and he was so knowledgeable and very friendly it felt we knew him for ever and not for 5 minutes. As we were asked if we wanted to see the inside and sit inside we said no and all he said was theirs no commitment and my wife sat inside and turned to look at me and said, Im In Love! this car is the only one to trade our big girl for, our Excursion. and so for Our 19th Wedding Anniversary we bought our Family our new 2016 Suburban. we will definitely refer our salesman to our friends and family.

"Great Salespeople And Services"

My wife and I just went for a quick walk to window shop as we wanted to decide on what vehicle we wanted for our family as an upgrade from a 2004 ford Excursion, I took my wife to another dealer next door to chevy and my wife decided to keep our Excursion. As we drove by Chevy in Monrovia that is, we decided to hit reverse and walk thru to see what was there as our sales person came out of nowhere to greet us. Without any pressure we asked him to see a Suburban and he was so knowledgible and very friendly it felt we knew him for ever and not for 5 minutes. As we were asked if we wanted to see the inside and sit inside we said no and all he said was theirs no commitnet and my wife sat inside and turned to look at me and say, Im In Love! this car is the only one to trade our big girl for, our Excursion. and so for Our 19th Wedding Anniversary we bought our Family our new 2016 Suburban. we will definitly refer our saleman to our friends and family.

"Great Buying Experience"

Landon was a pleasure to work with--a true professional; were it not for his level of service and knowledge, I most likely would not have considered purchasing a Chevy.

"Great Service"

service was great. wish they had more service deals and specials

"Great"

Every time I or someone from my family comes to you for service, we receive immediate assistance, and great care of our car(s). Thank you

"Thanks Again Jeff"

Jeff in service is great! When I bring my Sonic in for service he always keeps me informed about the progress and I always feel like he has my back. What turned out to be a warranty repair was handled quickly and professionally (and free!). Once again Im completely happy with my service experience!

"Great Service "

The representative was patient and helpful. I did not have to wait long to helped. My car was ready by the promised time. I feel like I got the best deal possible.

"Good Job Sierra Chevrolet"

My experience with Sierra Chevrolet as usual was very good, on time, easy to make an appointment with Rolando, or Joann. My only problem was when I called, Joann said she would make a note on my apt sheet that I wanted the front end to be checked out for a vibration, it did not happen, I should have told Rolando to be sure and check it, I did not because I thought Joann made the note. Next time it will happen.

"Buyer"

It was one of the most pleasant car buying experiences that I have had. My Salesman Deniz was wonderful!

"Sierra Chevrolet Service Review"

Jeffs service is always excellent. Jeffs service is always excellent.

"Mr. Raffi"

Greatly satisfied with the first service on my Chevy Cruze 2014. They were very courteous efficient and punctual.

"Great Service"

Called in and made an appointment for the next day. I arrived on time and my car was finished as promised. I purchased the car at Sierra Chevrolet, got a great deal, and I have them service it as well. They area stand up place.

"Excellent Service!"

Sierra Chevrolet makes car service actually enjoyable! You are always timely, efficient, helpful. Excellent service!

"Sierra Service"

everything and everyone was great. Will always return.

"Mr Jacob Mier "

Landen was great.. coming in soon to make another purchase soon..

"Great Services"

The Staff was very helpful and made sure I got my vehicle back on the same day as I requested. I was very satisfied.

"Great Services At Sierra"

Extremely attentive to our vehicle issues and easy to make appointments

"My Service Experience"

I was met right away by a service consultant. I was told how long it would take for my repair. When the time has elapsed a call was made to me why it would take a bit longer. Everyone was very helpful, there is a cafe on site where my grandson and had something to eat. My problem was fixed on my chevy cruze and not a problem since. Thank you for your help.

"Superior Service"

Excellent service and car was returned clean..no coupons where you have to take the car to be cleaned at a car wash.

"Service Department"

The service department was great. They helped me get another vehicle while mine was being repaired. The process went smoothly for returning the rental vehicle too. They took care of everything. Thank you.

"Great Service"

Always friendly and good service, keeping our car in great shape.

"Great Experience!"

We wanted to look here because my girlfriends sons father had purchased his truck here & had a very good experience. David Boyles approached us as we were looking at all of the beautiful trucks in the lot. David was friendly, knowledgeable & NOT PUSHY. We were there to look around & get an idea of what my son was looking for. We had "NO" intention on buying anything on this day. GUESS WHAT? My girlfriends son found a truck he really liked & I found a truck I really liked. So not only did my girlfriends son purchase his first car that day, I also purchased a truck. It was a good day for David Boyles, he really made us feel comfortable & no pressure to buy at all, I would highly recommend Sierra Chevrolet, everyone who assisted in this sale, especially Steve in finance, made it a great experience, thank you!

"My New Car "

David you are the best thank you for everything....

"Great Service From Rolando Acosta"

Rolando Acosta was fantastic to work with. He was able to resolve my issues in timely and professional manner. (Warranty work / recall notice). He provided great customer service.

"Exceptional Salesman! "

I would like to commend Oscar Fonseca for going above and beyond in helping me the car I wanted. I called on a Wednesday and spoke to Oscar about what was important to me for my Brand new Malibu 2LT, I expressed strongly what it really needed to have and the color I wanted. Within a few hours Oscar called me back and said I found your car. It was only missing one thing, the rear and front safety sensors. While those are important, they were not going to break the sale. I asked for a price and the next day, Oscar called with a great price. I couldnt believe it. I made an appointment to look at the vehicle the next day. I arrived earlier than expected but that didnt matter Oscar and his team were ready for me. I gave them an estimated time of when I wanted to leave, after a 12 hour day the last thing I wanted was to be at a dealer for 3 plus hours. They managed to reduced my price, wash my car and put gas in it in about an hour and half. Before I left there, my on-star was setup, my wifi was all hooked up, I knew how to use my navigation, and Sirus radio. I couldnt have asked for a better salesperson, Oscar knew what I wanted, he worked hard to get it for me and at the end of the day he made me really happy that I chose to come to Sierra. Oscar truely is an exceptional guy, he did his absolute best to make sure I was happy and I am!! Thank you Sierra Team for all your hard work!! Alessandra Cruz

"Awesome Service!"

Rolando was great answered all my questions and concerns. They took care of all my issues no questions asked. Great place will be returning to Sierra Chevy anytime I need anything done on my car.

"People That Treat You Well And Dont Play Games"

Dave was a pleasure to work with. I was originally going to purchase a Mazda but every time we visited a dealer they just played games with us the entire time. Dave didnt think that the manager would take the price we offered, but they both agreed and took it. They didnt play too many games so I was pleased with how I was treated. Also really appreciated how Dave and the manager worked to get me the color I wanted. However, I wasnt too pleased with how long it took the car to get to the dealer from the lot. They said 15min so I waited. But the car still didnt come and I had to be somewhere. Also signing paperwork with Steve was a pleasure. Since it was my first car purchase he broke everything down for me and explained everything before I signed anything. He didnt make buying my diet car traumatic, but rather enjoyable! Im very pleased with the service and the way I was treated!

"Gmc Terrain 2012"

My vehicle was taken care within time and the problems I was having are gone. Great service from all the staff at Chevrolet Monrovia.

"Hello"

Exactly what I was expecting. The one thing that most disappoints me are these e-mails with these surveys.

"Great Services, And Always Clean Facilities."

As always Jeff Marshall has done an excellent job at taking care of servicing our car. For selfish reasons because we prefer him to service our car, we are happy that he is now back a service adviser. (smile)

"Excellent Services"

Staff was very helpful and accommodating in getting me monthly payments that were within my budget. My car was fully charged and fueled and all the technology bells and whistles of the car was fully explained. Sales people Danny and David pulled all the stops to make this deal happen.

"Worse Experience Ever"

We purchased a car from this dealer and I have never experience such poor communication skills EVER. The finance department was our main problem. They promised things that they couldnt deliver. Of course they were always friendly, but they used that to avoid the real issues. The financial department says one thing and promises something, but once you talk to the manager its the complete opposite. So who are you suppose to believe? Clearly they dont care about there customers .. its been almost 2 months and still have no answers. OH AND BY THE WAY THEY ARE NEVER "IN" THEIR OFFICE, SO SAVE YOURSELF AND WALK AWAY.

"Friendly Staff"

The staff is always very nice & friendly at the Monrovia location. Ive been taking my cars there for years to get serviced.

"Great Company"

They were the only dealer of the 4 we visited that gave us what we wanted.

"Car Fixed!"

I brought my car in because the engine light came on. Apparently the rocker arm something or another had to be replaced. Jeff helped me from start to finish. He kept me fully updated and even got me a car rental. He was such a huge help. Thanks Jeff!

"Great Service"

This was my first time taking my H3T in for service to Sierra Chevrolet. Jeff took good care of everything I needed. I was very pleased with the friendly service I received from all employees I interacted with. I will definitely come back again.

"Outstanding Service, Genuine People"

Every single employee at Sierra Chevrolet was friendly, attentive, patient, and helpful. From the moment I walked in to the joy of driving off the lot in my new Silverado, I was treated with respect and a cordial demeanor that definitely was above and beyond "business as usual." This company embodies customer service-- from the assistance offered while shopping for a truck with the right features to meet my familys needs, to the pleasant conversation enjoyed with the finance team, to just bringing me a cold bottle of water on a warm July day. Zero pressure, 110% effort to make this the only place I will ever purchase a vehicle again. They work hard--in a natural and genuine way-- to break any unfair stereotypes of "auto salespeople" that have been perpetuated in popular culture... And sadly, by other unscrupulous outfits. I could not be more impressed or more pleased with the service I received at Sierra.

"Service"

Ithank God for Sierra Chevrolet Employee David Hooker. For being such a fenaminal help to me. I went to the dealer not knowing what to expect because of my credit hisstory due to a divorce, Im grateful to David and Rose Marris and those behind the seen, for their time dedication and hard work. Keep up the the great work and service. You guys are the best... Thanks again,..Geraldine Garcia.