"Great Place Second Time I Purchase A Car From Them"
Great place to buy your new car. From my sales rep Dylan Mullaney that helped me find the right model to Joe Ramos that did an exceptional job helping me with the finance.
"New Car Search."
Was so happy At Timmons VW ended up Buying a 2017 Se Passat with Tech.
"We Purchased The 2017 Impreza Hatch Sport"
We drove about 60 miles one way to purchase the handsome 2017 Impreza Hatch Sport. The experience we had with Cathy Price and Jenn Sauer was absolutely top notch. They made the buying processing a harmless experience. They will forever earn ours business again:)
"Buyer"
Although the car I was interested was sold before I arrived, I had a great experience at Timmons!
"Great Customer Service"
Just purchased a New CrossTrek, The associate we worked with Chrissy Concannon went above and beyond to assist us with the exact car we were looking for. She provide us a list of options and went over the details of each offer for both purchase and lease. She sat down with my wife and went over the car handbook, then took time to sit in the car with my wife going over all the features, helping with setting up her Bluetooth. Her dedication to making sure everything was right made the whole process easy. Very Professional, Great Customer Service. The whole experience went very smooth, if you are looking for a Subaru give Chrissy a call,,, Thank you
"Great Salesperson (chrissy Concannon) And A Great"
Chrissy made the whole car-buying experience so painless! Shes SUPER knowledgeable about the Subarus and she was able to find me the Outback I wanted in the COLOR I wanted and with the accessories I wanted!
"Mike B In Timmons Vw Service"
Mike is the best. I had a reminder again of how great he is compared to the other reps at Timmons VW. I just had my Jetta TDI in Monday for its 80k service. Was glad Mike was there to answer questions since the other rep, Dave, just told me "theyll help you at the desk" when I came to pick up my car. I have grown to expect the great service I get from Mike so this was a drastic difference. Mike always greets me by name not only on the same day when I drop off and pick up my car but even when its been months since my last service. He always has a smile and a pleasant attitude and he walks you to your car to see if you have any questions. I drive extra miles to go to Timmons because Mike is there. If he ever leaves, I wouldnt drive the extra distance. The other rep was civil but didnt even remember me when I came to pick up and he had checked my car in just that morning! I always prefer the helpful, friendly service I receive from Mike, a pleasant change from the usual bored service most places offer nowdays. For example, Mike recognized me and gave me a friendly and cheerful greeting that morning, even though I wasnt "his" client to check in. I believe Mike should train the service reps, none of the others seem to care about the customer and welcome you. As a customer we have choices where we take our cars for service, Mike always makes me feel appreciated and valued as a customer--not that Im an interruption. Timmons management should reward him for giving them repeat and loyal customers. .
"Great Service And Clean Facility"
Mike is the sevice specialist who has helped me out on two occasions. This last time was at the last minute at the end of the day. I brought my car in, because i had just had the oil changed elsewhere and i noticed it was severely leaking oil. Mike simply took the car back himself and had it taken care of in 20 minutes. He fixed and repaired the other guys mistake for next to nothing, $15. There is always peace of mind when you know something was done right. Thank you Mike at Timmons Volkswagen of Long Beach!!
"Amazing Customer Service"
I am forever grateful to Mike Bennett. I have always been wary of going to the dealership beacause 1) I dont know a thing about cars so I felt like I would get taken advantage of and 2) Im a broke college student. However, my experience at Timmons was by far the best experience I have ever had at a dealership. Even better than when I actually got my car! It was because Mike really helped me out. Ive had some problems with my ttransmission and manifold intake. Not sure what that all means, but it all sounds like a complicated mess. In the end things worked out. Ill will be a returning customer because of the customer service and integrity of the the employees at Timmons
"Mike In Vw Service Is The Man."
Mike, as usual, was very generous with his time and expertise. I needed some repairs done that day. He told me to come by anytime and he would have the repairs done. I was out of there in less than 15 minutes. Mike has always been helpful, friendly, and honest.
"Only Place I Take All Of My Vws For Service!"
Ive been driving VWs for decades and now my wife does too... Ive been taking all of my cars here for service since about 1990. Theyve always gone out of their way to help. I recommend this dealership to all of my friends who drive VWs or are interested in owning a VW. Many thanks again Mike!
"The Only Place I Take My Subaru"
I cannot say enough about Timmons of Long Beach. The entire staff goes the extra mile for me. Every bit of maintenance has been covered under my warranty. When my tire had a leak they recommended a vendor down the street and those folks repaired my tire for free too. Great quality and great attitudes.
"Great Service, Comfortable Facilities"
I leased my car from Timmons of Long Beach a year and a half ago and it has been a great experience. I am really happy with my car and Timmons provides exceptional service. The waiting area is very clean and comfortable with complimentary coffee and tea. I usually bring my laptop and work while my car is being serviced.
"Great Service And Always Pleased"
Always great service and a job well done!! Always pleased when I receive my car back.
"Great People And Excellent On Time Service."
I took my 2014 Tiguan in for an oil change and a recall fix and the job was done while I waited...before the two hour estimated repair time....with a car wash thrown in.
"Awesome Service Department"
Mike in the service department has been great to deal with for my Tiguan. His knowledge of the car and great personality make bringing your car in for service a good experience. I would recommend Timmons VW and Mike to others.
"Service Department Fast And Friendly!"
Thanks to Miguel and Garrett in Timmons Subaru Service Dept. for all their courtesy and expertise. They will keep you up to date on your repairs and contact you when your car is ready. Thanks again guys!!!
"Great Place! Great Salesman!"
Ive bought my car from Vee (Vannak San). He is a very nice salesman and very patient, he will work with your time. He is not pushy unlike other salesman. Did a great job explaining everything to me and through out the sales process. Im happy with my car and customer service, I recommend this place to everyone.
"About As Painless As It Gets"
We have a baby on the way and needed to upgrade to a bigger car. Were a VW family so we knew we wanted a Jetta wagon. Went to Timmons and worked with Rosalind to get our new baby wagon. We walked in, got our golf appraised and after working the numbers we were out the door in no time with our new wagon. Its about as painless as buying a car can get. Thank you Rosalind and team.
"Best Car Buying Experience"
This was the best experience in car buying Ive ever had. Thank you Louie, Eric and Rocky..... Thanks for everything.
"Great Customer Service! Caulin Is Awesome"
Caulin was my salesperson he was always available and very upfront, and most important honest!!! I was able to buy a brand new Jetta with his help!! He responded very promptly. I literally did everything but signing and driving my car off the lot online!! Made my experience one of the best! I will deff be coming back to buy in the future with Timmons!! I have even gotten follow up emails from him, checking in to see how I am still doing with my car! and I LOVE IT! I seriously couldnt be happier with my purchase!!! I highly recommend this dealership!!
"Great Service And Friendly To Customer"
It a great dealer. Sale man like David Martin is the one customer should ask for him when u need to buy a car. He keep his words and follow up with customer like he promise and he never try to sale extra thing that no need. He is friendly and patient with me when I ask question and compare with different with vehicle. I gave him a 10 out of 10 and would recommend this dealer with friends and my relatives for future purchase next vehicle.
"Samuel Andresen From Timmons Subaru Long Beach"
06-10-2014
Sam is the man if your looking for a new vehicle at Timmoms Subaru Long Beach. He will meet all of your needs and make it happen in everyway. I purchased my car from Timmons Subaru in Long Beach and I would recommend anyone looking for a great vehicle and fuel efficient reliable car this is the dealership to go to and whatever type of car your in need for to come on down to Timmons Subaru Long Beach and ask for Sam because he is the man you need to look for to seal the deal on the type of new car that your looking for.
"Faster Than In N Out!"
06-10-2014
Chris Alvarez was the person who helped me. He was very informative. They didnt give me the run around like all the other dealerships. They tried their best to work with what I needed. It was a wonderful experience. Thank you. I love my car!
"Excellent!!! Great Service, Great Experience!"
06-10-2014
From the start they were very helpful in trying to pick out the exact car I wanted. They did not cut any corners and once it came down to the car I wanted, all they wanted to do is help me with the deal. The experience was excellent and this is the second time I have come here to buy a car from them and when I want to buy another car I will be sure to stop by here first. They are very helpful throughout the process!! Roze made sure that I picked out the exact car I wanted. She was the right person for the job. I test drove a passat and didnt like it but once I looked into a Jetta I knew I wanted it and she showed me all the models there were. Enrique when it came down to making the deal made sure to help me out in every way possible especially since it is my first car purchase. They both wanted to make me happy and wanted to make sure I left happy
"Jenn Is The Best Sales Person Ever!"
06-10-2014
Jenn got me a great deal on my dream car. I am a recent college grad on my way to grad school and I feel like Ill be set for the next 10+ years. If it wasnt for her friendly service and extensive knowledge, I wouldnt have bought when I did. Thanks Jenn! Because of you, I have confidence in motion!!!!
"Could Not Possibly Be Happier!"
As a 25 year old working adult the thought of buying a new car honestly made me sick. I grew up around Subarus and I knew that was the car I wanted. Before we even arrived at the dealership I had already been working with Dave Martin, who sold cars to my father, sister and my roommate and has been working with my step mother to find a car for her as well. Going to dealerships you kind of assume they are going to just try and push you into whatever car they can to get a sale. Thats not how it works at Timmons, and thats not how it works with Dave. He took the time to understand exactly what I was looking for, and how much I could afford. Being 25, I dont have very much established credit, so my original interest rate was high and I was about to walk away from the deal. But somehow Dave got it down far lower than I even expected it to. He was able to find the EXACT car that I wanted and get it over to Timmons. When we came back to sign all the paperwork it seemed like I was in and out within an hour. I drove there in an old Chrysler, and drove out smiling in a brand new Subaru XV Crosstrek. I could not be happier with my car, or with the deal. Dave Martin is the best kept secret of Timmons Subaru, if your considering buying a new car, Dave should be your first call. Hell make this the easiest car buying experience of your life.
"Mitch Atkins Was Patient And Knowledgeable"
Went there to see a used Mazda 6. The salesman Mitch Atkins made me feel comfortable without any pressure. During the test drive Mitch asked me what kind of car I was looking for. I told him wanted a car that was comfortable, handled well with decent pickup and was got good gas mileage. After we drove the Mazda Mitch asked if I had driven a new Passat. I stated I wasnt interested in a Volkswagen. During our conversation I mentioned I had already test drove a new Mazda 6 and a New Accord, but may have to purchase a used car since the price always seems to be just out of reach. Mitch stated are you sure you wont test drive the Passat. I said I wasnt interested. I told Mitch how much I would be putting down on my purchase. He printed out a sheet and handed it to me. The financing for the new Passat was $27/month less expensive and my down payment was $2,000 less than I was originally putting down on the new Accord or Mazda 6. I said well while Im here I might as well test drive the Passat. The Passat 1.8 turbo handled well with decent pickup and had a lot of room inside with really good gas mileage. Mitch was able to determine what I needed in a car and saved me $3,600 over what I was going to pay for the Accord or Mazda 6 from another dealer. And the first 2 years of maintenance are also included. For its probable saving me over $4,000 in the long run. I would recommend Mitch Atkins. Thank you Mitch!
"Timmins Vw"
Purchasing a vehicle at timmons VW was the easiest and best car buying experience, thanks to our salesman EDWIN LEGASPI. he was very professional, friendly and knowledgeable about the car. He worked very hard to make our deal happen. I would definitely recommend him if your planning to purchase a car.
"Timmons Vw - Edwin Legaspi"
I would rcommend Mr. Edwin Legaspi as dealer of the century. Highly recomended, talk to him and he will take care of you like a family. I bought a passat today and a subaru outback a year and a half ago, the service was very efficient and he was very accomodating. Timmons VW and Subaru is definitely THE place to go. 1000% recomended. Thanks timmons and Mr Edwin for making our purchasing decissions easy.
"Louie Was Great!!!"
Louie made my car buying experience amazing and smooth. Great guy with a lot of knowledge about the cars. Helps you select the perfect car but without all the pressure. For me I wanted a Jetta initially but he convinced me and showed me that with what I need, space wise cause I carry a lot of equipment, plus Im tall that the Passat Wolfsburg edition was the best choice. I got a great deal and am extremely happy with him my experience at Timmons and with Louie. If youre going to buy a VW go see Louie at Timmons!!
