"Customer Service"
CUSTOMER REP WAS FRIENDLY AND HELPFUL, WAS HELP WITH OTHER ITEMS THAT MAY REQUIRE ANOTHER VISIT AT A FUTURE DATE
"Oil Change"
It was fast and I had no problem getting in when I wanted to. The staff was nice and not pushing to upsell.
"Best Car Buying Experience"
Michael was incredible to work with and made this entire process so easy. Best experience I’ve had buying a car so far.
"Excellent Service"
The communication was great and your service members are always very helpful. Ive had to reschedule a few times and the team members are always accommodating.
"Great Services"
The dealers are really nice and kind to customers. Try hard to make a good deal for customers. Definitely recommended dealership for customers Best price and service.
"Great Service..friendly Staffs "
Facility was well organized and clean first of all. Great staffs, great customer service. I really appreciate their follow ups after my purchase..making sure Im satisfied with my purchase.
"Great Service "
I like the prompt response on all my questions & excellent customer care. I also like the price they gave me.
"Excellent Service!"
My experience was great! Service advisor, Andy took care of us right away and was very profession/friendly, explained what needed to be done, etc. The rest of the staff was friendly as well!
"Excellent "
Friendly service coordinator, fair prices, honest, quick service. I drive all the way from Newbury Park because I think it is the best Honda service center around.
"Great Service"
Service was quick and everyone was nice specially Don. Clean place. Pleasant place to wait while waiting, free coffee or water.
"Services"
My appointment went smoothly and my car was ready on time. I will return to Simi Valley 1st Honda for my car needs.
"Excellent Service"
I was able to get an appointment at the last minute. My car was completed on time as promised on the same day.
"Great Customer Service"
Great customer service and quick to finish working on my car even though I didn’t have an appointment. They were upfront about costs and didn’t find ways to throw in extra “needed†services. I know I can trust them to not overcharge me.
"Great Service "
I was worried about a condition with tire pressure. They checked into it and advised me of a nail in the tire. They could not repair but sent me to Americas tires and they fixed it at nc
"All Around Great Experience"
They were courteous and didnt try to up-sell or find things wrong with my car just to make more money. Ive had that experience at Thousand Oaks Honda. I will never go there for service or buy another car there again. As long as I feel 1st Honda is on the up and up, I will continue to bring my cars here.
"Exceptional Service Every Time "
Everyone at this service center is always such a pleasure to deal with. Cody was especially helpful during my visit and went over things I should plan to do on my car during my next visit so there was no surprises.
"A Great Dealer"
I drive more than 30 minutes to come to the 1st Honda dealership having one dealership at only one mile from my home. That should tell you I really like your Customer Service, always polite, ready to help and although I never talked nor seen your mechanics they are obviously good and honest. I am very glad that I bought and have the car service at the 1st Honda dealer in Simi Valley. Also, thank you for washing my car after servicing it.
"Honda Service"
Easy appointment and the job was done right. Enjoyed the experience and the service manager was great. Will return when necessary.
"Great Service"
I needed a new tire for my car and 1st Honda was the only dealer in the area that not only had it in stock, but got me in and out in about an hour.
"Great Service"
every one is super friendly and helpful. would recommend to all my friends. ill be back for all future car service needs. thank you
"So Happy With My Experience"
My sales person Justin was helpful, had a lot of product knowledge and was the best to work with. I couldnt have asked for a better person to come up to me yesterday. He helped me find exactly what I wanted and Vicki as usually did everything she could do to get me into that car. I walked away very happy with the whole experience, my perfect car and a price I was beyond happy with. Everyone there was very friendly. It was a stress free experience.
"Thanks, Cody!"
Comfortable waiting room, friendly staff. Even came to find me when my car was ready. Thanks so much for a good experience!
"Terrific Service Department."
Prompt, efficient, and courteous service. Fair pricing. Customer pick-up and drop-off return definitely a plus. Returned car nicely cleaned, thank you very much.
"Great Service"
good, friendly, fast service. Made an appointment and received quality service same day in time frame needed. my service writer Cody was very helpful and courteous.
"Great Service "
Very helpful and knowledgeable agent. Explained and answered questions about the cars new features. Offered assistance and follow up after the sale.
"Great Service"
It was easy to explain what I needed to have completed on my vehicle. Technicians called and made sure I was aware of each step. I got a text when my car was ready to pick up.
"Great Service"
Friendly customer service. Waiting area very comfortable. Told I would have to wait 1 1/2 hours and my car was done right on time.
"Great Friendly And Informative Service"
I was in for Honda recall services. Friendly and very informative service. Thorough inspection of my Pilot found additional areas in need of warranty repair.
"Professional Service, Friendly Sales Staff"
I have never had such a good experience purchasing a car. Ryan Lewis was exceptionally professional and helpful. I didnt feel like he or the dealership were trying to play games. I was taken seriously, respected, and I felt very happy with the negotiations. I also appreciated the extra time Ryan took after the sale to go over features in the car, and help me transfer my things from my trade-in car to my new car. Very happy with my purchase!
"Friendly And Helpful Staff"
Ryan was easy to talk to, helped me out a lot getting my new car. Good overall experience. Would recommend to anyone looking for a Honda in Ventura County.
"Great Service "
The customer service is great! The sales representative nick Cochran was very helpful and extremely qualified. He had a perfect answer for every one of my questions.
"#1 Dealership "
Michael was very efficient and knew exactly what car we were looking for, made our experience fast and painless. This was our 5th vehicle from this dealer.
"First Honda "
It was a smooth process and the service was completed in a timely matter. Don the service rep was very attentive..
"Buying A Car"
Working with Mike was a pleasure and a very positive experience. He is the standard to clone. I could not ask for anyone better to work with.
"Service "
Fast service,friendly. In shop and back on road within an hour. Very pleased. Happy with overall service,i would come back again but come on its a Honda. They replaced my battery, batteries dont last forever but Honds do LOL
"Great Service. Honest And Accurate"
The honesty and professionalism of the service department are the best I have ever been to. I have owned a honda for the last 30 years.
"Great Service "
Cody and Garrett were very helpful. Everything was done at a timely basis. Prices were great. Facility was very clean.
"Incredible Service From The Moment I Walked In"
Roy was very helpful. He insured that I felt comfortable about the whole experience in buying my first car by explaining thoroughly everything. I would love to work with him again.
"I Love First Honda Of Simi Valley. "
The customer service at First Honda of Simi Valley is outstanding! I have been a loyal customer for more than 10 years. Never have I had a bad experience. Thank you First Honda and Gregg Levy in the service dept. for taking such great care of my car.
"Great Service"
I found the service department to be very professional and courteous . The show room, waiting room and bathrooms are extremely clean. Having my CR-V serviced was a nice experience.
"Clean And Orginized"
Courteous staff and fast service. Building is clean and employees are very helpful. knowledgeable and seem to be fairly priced
"Great Service And Friendly Staff"
Very friendly and fast service and nice staff will always have my service there for all my vehicles and friends and families cars at this location
"Great Service"
Every time I call I am greeted by a friendly and extremely helpful service consultant. I had an appointment on 9/23/17 and Dan went above and beyond to make sure my car was taken care of. I truly appreciated his expertise and his honesty about the services my car needed.
"Great Knowledge Of Inventory "
I appreciated that it wasnt an all day thing, it was really quick and easy. The entire sales team was friendly!
"Great Service "
Work was done on time and the price was fair. Attending Service advisor was very helpful and I will be coming back for my next service
"Oil Change Tire Rotation"
Don the service coordinator was amazing, thoughtful, and prompt. He did everything he could to make my experience quick and effecient.
"Great Service"
Very professional, friendly and knowledgeable service writer. Very quick and thorough service! Always take my Odyssey here and would definitely buy another car from this dealer.
"Great Customer Service"
Very friendly and helpful Clean facilities, very nice to walk in to Kid friendly, playroom full of toys Would go in again
"Good Experience "
Got ecactly what was promised and when. Brad was couteous. Pre-calls were a bit much. Person calling last incorrectly said Service would be open at 7 on Saturday, but it was actually 7:30.
"Amazing "
The service was amazing. Garrett is so helpful always. They even made sure my car was washed and on time for my busy schedule
