"Repairs At The Costa Mesa Dealership."
I have been coming here since 2006, bought a Prius. Now I am enjoying my 2017 Prius, no problems here at the Costa Mesa dealership!
"30,000 Mile Service"
Frank was very helpful explaining what was entailed with my 30,000 service. The service department compeleted everything in less than two hours so I was very pleased.
"Dont Waste Time. Nothing Special To Offer"
Always higher prices. They dont help other than what Toyota incentives offers. Do not waste time with this location. They do not have anything special to offer. You can get way better price from other dealers location. Keep Searching
"4 Hours For Oil Service Change"
I waited 4 hours for my oil change and when they finally returned my car they didnt even wash it like they originally mentioned. I spoke to the employee helping me and asked why my car hadnt been washed he said its another 45 minute wait. Go to Elmore Toyota instead its worth the drive!!! && NOT TO MENTION I HAD AN APPOINTMENT !!!
"Great And Efficient Service"
Scheduled appointment online and it was super easy. I was a bit skeptical since this would be my first time bringing in my Camry to this dealer. However, I was treated with courtesy by Richie Misa. He was customer friendly and provided me with the information I needed for the care of my car. He also made sure I got a shuttle to take me to my office, which took less than 5 minutes. My car was ready to go in less than 2 hours. I will definitely use this dealer moving forward.
"Michael Brower"
This is the 3rd Toyota and fourth car Ive purchase from the Wilson Automotive Group. Theyre attention to every detail from sourcing and purchasing the car, to service and follow up calls is amazing! Ill definitely be going back when I buy my new Tacoma!!!
"Friendly Service"
Being new to the states I had yet to go to a Toyota dealership here in California. They were friendly and made the process of getting service done really easy. They offered a ride or shuttle service which I did not need because I had a ride already planned. The waiting area where the cashier is when you pick up your car is impressive. They even washed my car which it desperately needed! Everyone made sure that I was all set and taken care of which made it a really good and easy experience.
"Alisa"
Jason is always responsive and professional. Excellent customer service by all.
"Service"
Always can count on these folks to be straight forward, courteous and provide top notch service. Rich Misa is tops in customer service!!
"Excellent Service By Frank"
My family and I have owned nothing but Toyotas. I actually work for another auto manufacturer at corporate. Frank is 100% in all areas. He makes me feel like my car is in good hands! He always texts if he finds something else and makes sure he keeps me in the loop.
"Service"
I live my service techs at south coast always friendly and helpful, I only trust the dealer for my car!
"Sales"
Let me just say Don Jose is a great/the best sales person out there . Really great guy easy to interact with and makes the prices so much fun and easy. He was my sales person for my parents /sister and now for me for my new car back in January and now for my second car/trade in on Saturday . Hes such a hard working man and makes the job easy.
"They Made My Day"
I had a very great costumer service and loving my new car¿¿ .
"Super Friendly And Helpful"
My husband and I had been shopping for a car for me for 3 months. We visited 3 other Toyota dealerships from Carlsbad to Irvine, and also a few Honda, and Chevrolet dealerships as well. I knew what I wanted after this amount of research, including daily internet exploration, and when I called South Coast, I got Sergio, who was kind, smart and informative. I told him what I wanted and when we would be there and he kindly said that if i could ask for him by name when we got there, hed be able to help us right away. He was wonderful! He was never too friendly, but polite and kind. He used to own a Highlander and thus was highly knowledgeable. He knew this was the car for me and made the buying process as easy as possible. I never once felt he was hard-selling us. The finance man, Lawrence, was also smart, friendly, efficient and very informative. Overall, I felt very comfortable with the entire car buying process. Thank you!
"Excellent All Way Around"
Tim was great. I explained my needs and Tim was able to help achieve each one.
"Proffesional, Friendly, Knowledgeable, Honest."
My husband and I had been shopping for a car for me for 3 months. We visited 3 other Toyota dealerships from Carlsbad to Irvine, and also a few Honda, and Chevrolet dealerships as well. I knew what I wanted after this amount of research, including daily internet exploration, and when I called South Coast, I got Sergio, who was kind, smart and informative. I told him what I wanted and when we would be there and he kindly said that if i could ask for him by name when we got there, hed be able to help us right away. He was wonderful! polite and kind. He used to own a Highlander and thus was highly knowledgeable. He knew this was the car for me and made the buying process as easy as possible. I never once felt he was hard-selling us. The finance man, Lawrence, was also smart, friendly, efficient and very informative. Overall, I felt very comfortable with the entire car buying process. Thank you!
"Very Helpful"
Everything went well. Ray is a pleasure to work with and a good chance communicator. The cars was done on time and without issue.
"Awesome Time"
My husband and I had been shopping for a car for me for 3 months. We visited 3 other Toyota dealerships from Carlsbad to Irvine, and also a few Honda, and Chevrolet dealerships as well. I knew what I wanted after this amount of research, including daily internet exploration, and when I called South Coast, I got Sergio, who was kind, smart and informative. I told him what I wanted and when we would be there and he kindly said that if i could ask for him by name when we got there, hed be able to help us right away. He was wonderful! He was never too friendly, but polite and kind. He used to own a Highlander and thus was highly knowledgeable. He knew this was the car for me and made the buying process as easy as possible. I never once felt he was hard-selling us. The finance man, Lawrence, was also smart, friendly, efficient and very informative. Overall, I felt very comfortable with the entire car buying process. Thank you!
"Very Helpful"
Quick, efficient, and very helpful .
"Great Service And Staff!"
Linh was very responsive and dedicated to search the perfect match of the vehicle that I wanted. Ive requested for th car around 3:30 pm and he responded within an hour. By 6:30 we were already driving to the dealer.
"Great Customer Service"
Jason is a wonderful service advisor. I ask for him by name, because I know that everything will be handled professionally by him.
"Customer Service"
Staff is wonderful. I love the extended warranty and the fact that you back up what you say you will do. .
"Easy Easy"
Efficient and easy ....
"Best Dealer"
I always insist on seeing Anna when I have my two cars serviced or repaired. She listens carefully and makes intelligent recommendations. If she doesnt have an answer she checks with the mechanics so I get a clear and reliable answer to my questions.
"Nice..."
Had a nail in my tire and they fixed it very quickly. .
"Great Impression"
Armando was a very helpful, knowledgable, honest person & I appreciate all he did for me.
"Great Impression"
Armando was a very helpful, knowledgable, honest person & I appreciate all he did for me.
"Easy Easy"
Jason went above and beyond - as always! .
"Excellent"
11-21-2016
Good experience, got done sooner than expected. .
"Excellent"
Excellent Service & car wash. Havent felt a price gough :)
"Very Professional"
Very positive and professional .
"Very Professional"
Very positive and professional .
"Smooth"
Experience is always good. I bought my car there and bring it in for service every 5,000 miles. Sometimes prices for installation can be quite high but other than that no complaints.
"Excellent Treatment"
I RECEIVED GREAT CUSTOMER SERVICE FROM YOUR ENTIRE STAFF AND MY VEHICLE WAS DELIVERED WASHED AND READY FOR THE ROAD.
"Very Much Pleased"
Everybody was great when my wife called Bill Mcquown and told him what truck we wanted he had it for us the next day. When we picked up the truck the following day everything went smooth and we were out of there in no time, the truck was clean and had a full tank of gas
"Easy To Work With!"
Jason is always very helpful, pays good attention to my car, and is great to work with.
"Customer Service"
Jason is truly Exceptional he remembered details from a year ago that we spoke about truly a five star employee
"Clean Facilities"
Very helpful and friendly. Took the time to explain in detail recommended service. Jason is why I come to South Coast Toyota. And the shuttle is very convenient.
"Great Impression"
very good - everyone was courteous, let me know when my car service was complete, made sure i had a loaner car for the day (very thankful for that). very positive experience.
"Positive Experience"
very good - everyone was courteous, let me know when my car service was complete, made sure i had a loaner car for the day (very thankful for that). very positive experience.
"Great And Honest"
Pleasant, informed service folks are always there to help .
"Good..."
Consistently friendly, professional staff. .
"Happy Customer"
Miguel was courteous, knowledgeable and extremely helpful!
"Good Service"
Efficient, courteous, quick .
"Patrick Was Able"
Patrick was able to explain all the financial details to me and advise me which optional items (warranty, service plan, alarm, lojack) I should pick. I feel like he went above and beyond because after buying the car on Saturday he called me on Tuesday to sign new paperwork *lowering* my payment by about $40 a month.
"We Decided"
We decided to purchase the car because Gary was able to offer us 0% financing. My credit is not pristine, but they made the entire deal work. We paid very little down, got a great number on our trade-in (including being upside down on our loan still) and a beautiful new car with all the bells and whistles.
"We Did No"
We did not go to the dealership with the intention of buying any car that day at all, but after a little bit more discussion Gary showed us the 2013 Corolla Special Edition in Hot Lava (a gorgeous metallic orange). Gary had listened to us when we were discussing colors and features and used that to show us a fully loaded Corolla in my boyfriends favorite color.
"I Went"
I went to the dealership to look at a Scion FRS, because my boyfriend and I saw one on Top Gear and then driving around and wanted to see how it drove. We parked and Gary immediately chatted us up. He showed us the FRS, but it was too small for us (Im 6 and my bf is 62"). Gary listened to us and showed us a Scion iQ as well.
"I Definitely"
I definitely recommend this place if you’re looking for a new car! :) I will be recommending this place to my friends and family members.
"I Have Been"
"I have been searching for a car for a while now. Ive been to many car dealerships and it never was the right car or timing. I told my friend I wanted to check out a car at South Coast Toyota so we went. That’s when we met Roger. I told Roger I dont want to look at cars yet but I want to talk to finance first and see what I can do. Well long story short Roger was a great help so were the finance department. I went home a New 2013 with the color I wanted."
