"Great Service"
Acura has a policy to replace or repair malfuntioning seatbelts for the life of the car. I took my 2000 TL in because the passenger side seatbelt retractor was locking and not releasing. The driverside seatbelt wasnt retracting well. This is a 17 year old car and Freddie didnt hesitate to take care of the problems by replacing both retractors...they even washed the car, all for free. ***** ¿
"2nd Dch Purchase For Me"
DCH is always great to deal with. This is the 2nd car I have purchased from DCH Tustin Acura in the last 10 years.
"Best Car Experience Ever!"
I hate buying cars! Hooman made it the best experience ever! No games but just listened and gave the best customer service. I will always buy cars from him and Tustin Acura. Once again - I have never had a better experience in 15 years of buying cars.
"Excellent Service "
Perfect service with a perfect sales man Thanks Hooman
"Great Service"
I had a great experience at DCH Tustin ACURA ,it was hassle free and our sales man Wolos was very knowledgeable and thorough and patient. I recommend him to my family and friends .
"Great Service From Abe! 2nd Leased Car From Abe."
I had a good experience for the second time with Abe. Was able to get the car I wanted with a good price.
"Hooman At Dch Acura"
This is the most pleasant experience that I had for car buying process, thanks Hooman for his strong product knowledge and no pressure car sell process. I would strong recommend my friend who want to buy Acura Vehicle at DCH Tustin Acura. They are really live up the title they have.
"Worked With Hooman At Dch Tustin Acura"
Excellent customer service. I highly recommend Hooman. Ive dealt with other dealerships but my experience at DCH ACURA was phenomenal. Excellent service service all around !
"Great Experience"
I came to this dealership after test driving the MDX at another location. We have a young baby so I didnt want to drive from dealership to dealership so I called all the location dealerships to let them know exactly which vehicle I wanted and to let them know I was ready to buy. Out of 4 locations, miguel was awesome on the phone and gave me the best price. Once we arrived in person, Abe helped us out. The car was waiting for us and because of our young baby, we were rushing the team here since we had to put the baby to bed. Abe kept us in the loop with everything he was doing and was very polite. He tried to accommodate our timing as much as her could but also gave us realistic timeframes. I work in sales so I have high standards for those in this industry and I am more than happy with my experience here.
"Technology Made Simple"
While looking for a new car with all the bells and whistles, we came upon the Acura MDX and as it is with anything new, there is always a learning curve. Hooman Keyvan made the purchase of our new MDX easy and also was extremely thorough in showing us all the bells and whistles (technology) it has as well as how to use them. Thank you Hooman for a very seamless experience.
"Great Service"
Thank you DCH Tustin Acura for helping me to get in my dream car. Our sales rep Wolis and finance manager Robert were great. We will recommend Tustin Acura and Wolis to every one we know.
"Fantastic Car Buying Experience"
We worked with Hooman Keyvan at the Tustin Acura and had a great experience buying our car. Its the first weve bought in over 10 years. Hooman really worked with us and he was very thorough and knowledgable and friendly. We love our new MDX.
"Excellent Service"
Wolos and Saron were great, they helped me get in my dream car with out any hassle. I had heard good things about DCH Tustin Acura but now I experienced it first hand. I will recommend the dealership and my sales person Wolos to all my family a friends.
"New Mdx"
So far fast process which l really appreciate!!! Hope the finance part will continue to be smooth.
" Simply The Best Service!!"
I recently visited DCH Acura and worked with Abe on a complex sale and trade-in! He was extremely knowledgeable about all the specials, inventory and the features of the vehicles! I can be a difficult customer as it is hard to make up my mind but I never felt rushed or pressured. Abe made sure I was satisfied and comfortable with my choice! This was by far one of my most enjoyable experiences purchasing a vehicle! I highly recommend DCH Tustin and Abe!
"Great Experience"
Nice helpful staff! Thanks to Kenny and Alex! This dealership was nice and helpful the whole process.
"Great Experience With Hooman"
Great experience buying today, beat other dealership prices and had a quick and easy experience with Hooman!... glad we travelled the extra miles to Tustin! :)
"Excellent Customer Service!"
Hooman listened to all my requirements and found me the perfect vehicle at a great price! I will definitely be coming back to Tustin Acura the next time I need to shop for a car.
"Amazing Sales Associate And Dealer"
Hooman is very professional, knowledgable and friendly. Id recommend him and DCH Acura Tustin to anyone that needs a great car and equally great service. Dr. Arthur Strauss.
"Good Service"
Did the most possible to help us get the best deal! Efficient and clean!
"Great Vehicle Buying Experience"
Hooman helped us get into a brand new 2016 ILX with our budget in mind. He showed great professionalism and also had great knowledge on the cars. Will definitely recommend coming here when getting a new Acura!
"Smooth Buying Process"
Had the pleasure of working with Sarun when I was in the market for a new sedan. Sarun was accommodating with my test drive request for taking the 2.4 and the v6 on the highway. She was knowledgable and personable, and asked good questions without being pressuring. Made the buying process smooth and pleasant.
"Excellent Service"
We were shopping for a car for months, we stopped by DCH Tusin Acura and ran into Wolos who by the way was the best in the business , his product knowledge, demeanor and no presure sale made up our mind and we decided to buy from them. We recommend Wolos and Tustin Acura to every one.
"Omar Is Great"
Omar is courteous and very knowledgeable in his position as sales person at DCH Tustin Acura. His manager Miguel also helped me and my wife in acquiring our new Acura RDX. I would recommend Omar to a friend and I would recommend DCH Tustin Acura to purchase their future vehicle with them.
"Five Star Customer Service! "
Hooman listened to my requirements for features and met them all, And got me an incredible deal! Im extremely satisfied with my purchase and will definitely be returning to see Hooman for my next auto purchase.
"Excellent Service"
Last month, I traded in my 2009 BMW 328i for 2015 Acura TLX. I search al over the internet and contacted many dealers, but I got the best deal from DCH Tustin Acura. Their Internet Sales Manager, Sarun Pho, contacted me and with in one day she found the TLX that I was looking for with all the specific equipment, interior and exterior color. She made the purchasing experience very pleasant that with drove the car home after a couple of hours at the dealership. I am very happy with the car. It drives really nice, plus I received excellent service. The staff was so polite and professional and me and my me and my wife are very happy with their service and the car that we bought. I strongly recommend this dealership to anyone who wants to buy an Acura.
"Great Service Very Informative"
Wolos and Tustin Acura were great and we had a great experience at DCH Tustin Acura and we will recommend the dealer and our sales rep Wolos to every one.
"Hooman At Dch Acura "
My Experience was really good. I got the car color of my choice. He called me right away and kept me informed. The car was clean and waxed upon delivery. He seems very knowledgeable about the car.
"Great Experience"
My experience at the dealership was outstanding. The knowledge is of the highest quality !!!! Thank you for such a pleasant experience demonstrating the MIX
"Great Service "
I have bought three cars from Abe at Tustin Acura and have left 100% satisfied each time.
"Great Experience"
Omar was a fantastic salesman. The entire staff at Tustin Acura was incredibly friendly and helpful!
"Best Acura Dealership In Socal"
Have been going to dealership for years. Just bought my 4th car from Abe and the team was great. Highly recommended both sales and service.
"Great Service"
Kenny and team went above and beyond! Great experience ever !!
"Great Service!!!"
08-21-2015
Very friendly and helpful staff...and of course great prices! I would highly recommend this dealership and staff.
"Awesome Dealerahip"
Awesome and meticulous service Hooman is great and conscientious
"Best Buying Experience"
08-21-2015
I was in great need of a car and I was told the Sarun could help me and she was able to find me the perfect car that suited my personality and was be perfect for the driving that I do. She found me the perfect Honda Acord coupe. They were able to help me even though I was going to be upside down with the financing with my last vehicle. They really helped me and were able to get me into my new car that day and even gassed it up and washed it for me. I was very pleased with the customer service, she was helpful every step of the way and made sure I was happy and getting the car that I really wanted. Truly the best car shopping experience I have ever had.
"Great Customer Service"
Worked with Wolos and Omar, and they were fantastic. Great customer service. Would highly recommend this dealership. Their service department is also top notch.
"Great Service! Ask For Sarun And Tony!"
We received great service from Sarun and Tony. Very friendly, professional and courteous. Glad we stopped to test drive an Acura TL. Love our Acuras! They answered all of our questions, even the random ones. We didnt feel pressured at all. Very comfortable experience. Best thing is the price of the car! Thank you DCH Tustin Acura for a great experience.
"Excellent Experience"
I had the most amazing experience at DCH Tustin Acura leasing my new Acura ILX. All the staff were professional and courteous and I would highly recommend them.
"Great Service"
Great overall service at DCH Tustin Acura. Working with Wallace was a pleasure.
"Amazing Team & Amazing Service At Dch Tustin Acura"
DCH Tustin Acura has some of the most amazing and customer-friendly people in the industry. I had been working with Sarun on the Internet Sales side for more than 3 months and she was an epitome of patience and understanding as I prodded her for updates and information pretty much every few weeks trying to figure out the best time for me to buy. When I finally decided to take the plunge, I had the good luck of working with Patrick who was a limitless well of knowledge and comforting guidance (no pressure at all) on all aspects of the buying process. I was told he was a walking encyclopedia about car specifications and features and he proved it to me many times over. I ended up leasing a 2014 Acura MDX FWD Technology package and I could not be happier. It is a wonderful car to drive. The technology features make you feel one with the car. Patrick with his encyclopedic memory gave me a few secret tips and tricks out of the gate that would have taken me a long time to dig out by myself. I also want to give a shout out to Natalie in Finance who was a pleasure to work with as she took the time to go over everything related to the car leasing process and the payment details in incrementally digestable steps. I am truly grateful to this team for making my car buying experience as smooth and as friendly as possible. I would recommend this team and also recommend the car to anybody who wants to buy/lease and drive an Acura. Kudos to DCH Tustin Acura for putting together a wonderful team.
"Great Customer Service With Omar & Entire Staff!"
We were bringing our 2006 MDX in for service at Tustin Acura. We decided since we were there, we would take a look at the new Acuras.. We were warmly greeted by Omar ..( We had purchased our 2009 TL from him).. He asked how we were doing & asked if there was anything he could help us with or if we had any questions for him.. My husband & I both appreciate that Omar & all the other people in sales here are very friendly and not pushy at all. We said we had our car in for service ( regular maintenance) but wanted to get some info on the newer models. We were looking at both the MDX & the RDX ... Omar spent a lot of time with us going over the details in each car & answered all of our questions.. We were leaning towards the MDX as we have had such a great experience with our 2006 MDX... Omar showed us some of the MDXs on the lot, then asked if we wanted to go on a test drive... We were hooked . .. As happy as we were with our 2006 MDX we loved all the new features & comforts of the 2014 MDX... To make a long story a little shorter we traded in our 2006 for a deposit on our 2014 ... We then had a great experience with Steve in the Used Car Dept. Steve was great about giving us the best deal he could on Our trade in & was very knowledgeable... We were also greeted by another Steve ( one of the managers) who checked on us to see how things were going. We have always had a great experience with Everyone at Tustin Acura from the Service Dept, Sales Dept, Finance Dept, Manager, etc.. They all work together well to make sure that you have a great experience here.. We definitely have been very happy.. This is the 4th car we have purchased from them & we drive extra miles to come here... I need to add that after we purchased our car Omar took a lot of time helping us set up the Blue tooth, went over the navigation with us & was so patient to answer & help us with any questions we had,. Before we left Miguel Jimenez ( Sales Manager) made a point to come over & make sure we were happy with everything... Very happy with purchase from start to finish & all the staff we dealt with in the process.. Very friendly, very professional & they all work well together like a well oiled machine (like my MDX). I would highly recommend Tustin Acura to anyone looking for a new or used car.. Attttt service at Acura... God bless you all & thanks for a great experience & a great new car!
"Great Sales Team"
04-23-2014
I was shopping online for a 2013 Dodge Avenger and came across DCH Acura with one in stock. I called the online sales rep Sam McIntyre who was great through the entire process. He took the time to keep me updated with the status of my application step by step. I do not live close to the dealership so everything was prepared via email/online applications and fax. When I got the call that I was approved and what the terms/payments would be I drove out to pick up my car and Sam was very friendly and took me once again through the process step by step. The rest of the sales team worked great together to get my documents together, get me signed and get me in my vehicle. I would definitely recommend this dealership and Sam McIntyre in specific for all of your car buying needs.
"Love My Car!"
04-08-2014
I have never had an Acura before so I did a lot of research before heading in. The staff was very friendly and made sure we knew exactly what was going on throughout the whole process. I love my car and would highly recommend Tustin acura!
"Great Service And Staff!"
03-18-2014
Came here to make a purchase and worked with Sam McIntyre. I really liked the location and was very impressed with how Sam was helpful and informative on all questions and concerns I had. overall a great experience and a great environment. You guys will definitely see me here again when I purchase my second vehicle. Thank you Sam McIntyre for all your help and attention!
"Best Experience!! Absolutely A++"
03-18-2014
With a very warm welcome, my sales rep, Tony, approached me for an introduction. I was looking for the new 2014 MDX, and we went through many models; exterior color, interior color, technical spec, multimedia grades, etc. I was very particular about the color and spec, but at the same time, could not decide on the actual model. Tony was very patient and consistently gave me a genuine poster that he wanted to help me find the one i was looking for. At the end, he found the exact same spec I was looking for in the future order sheet. Walking through all these steps, I totally built a trust with what Tony would offer me. For the documentation and financial arrangement, Tony and Steve (from Finance) listened very carefully of my needs. They were both super professional and made it easy, fast, and understandable. You want to buy a car from the people you love to work with and who you can TRUST.
"Great Car Buying Experience"
03-18-2014
The staff is super friendly. I never felt any pressure to buy or upgrade once I had decided to purchase. I cant say enough about how pleasant the car buying experience was. I would absolutely recommend DCH Tustin Acura.
"Knowledgeable, Personable, Professional Staff A+"
03-20-2014
Everyone there at DCH Acura in Tustin are very Customer Service Focused and Professional; Hani Azary is an outstanding representative of the business and it was his care and attention to my needs and schedule and his ability to secure the vehicle I purchased that prompted me to drive from LA to Tustin to consumate the deal. Sam McIntyre is both professional and enthusiastic and he is definitely a Consumer/Customer Advocate, Managers Miguel Jimenez and Steve Hann set the standard that all professionals in the car business should adhere to. My experience was positive, thorough and actually a lot of fun. I got the car I wanted at a great rate, and enjoyed myself in the process. I would definitely recommend DCH Tustin Acura and when the situation arises, Ill be back there for my next purchase
"Sam Mcintyre- Acura Tsx 2014"
04-08-2014
Sam Mcityre, Internet Manager- Best person to work with! Friendly, honest and straight to the point. He will do anything to make your process of purchasing a car easy and affordable as possible. He will fight for you until you can get the price you want. Highly recommended!!! Acura TSX 2014 Tech Package
"Best Car Salesman!"
04-08-2014
Sam Mcintyre is the best car salesman I have every worked with! Hes super friendly, knowledgable and I didnt feel pressured at all. He was able to help work throught some credit issues to get me my dream car! Im going to refer all my friends and family to Sam!
