"My Edge Service"
Service was completed promptly and efficiently. My Ford Edge continues to perform beyond my expectations.
"Best Ford Center"
Very good service. I take my vehicle here for service all the time.
"Ford F-150"
From Lancaster, PA and was in the market for a new truck. Visited various dealerships in the area which did not have the Ford F-150 truck color / configuration or pricing I was looking for. Went on Manderbach Fords website and noticed they had listed a truck I was interested in. Set up an appoint and visited their showroom in Temple, PA. Upon arrival was greeted by Neil the Sales Manager. Was introduced to Joshua Bethea who I worked with to test drive & complete a purchase. Joshua was very knowledgeable, thorough & professional. Never felt like there was any pressure or uneasiness to rush to a decision. Thoroughly enjoyed working with Joshua and would highly recommend Joshua Bethea and Manderbach Ford!!! It is worth the drive not only for excellent customer service but also substantial savings!!!
"Great Service"
Fast courteous staff. Excellent work. Manderbach has been servicing my Mustang since I bought it new there.
"Recall Service"
good experience Please remove the 50 characters min. I dont have time to write a dissertation on my experience.
"Normans New Ford F150"
Awesome Dealership and wonderful sales staff! The financing staff are very easy to work with too! Our salesman, John Patton is the best! Weve dealt with him for years and we respect and trust him with our best deal!
"Best Car Buying Experience Ive Ever Had!"
08-25-2017
Highly recommend this dealership. Very helpful and not pushy. I had a great salesman. Great prices as well.
"Review Title"
Manderbach did their job as expected. Rather disappointed no one tried to sell me a new truck
"Great New Car Buying Experience"
08-18-2017
We had previously purchased cars at this dealership and were extremely happy with our buying experience this time around. We contacted Bob Keeney beforehand to tell him what the features we were looking for. He was well prepared for us when we arrived and helped us to find what we wanted.
"Best Dealer In Pennsylvania"
Our lease expired and we wanted to lease a new Ford Escape. John Patton, a Manderbach Ford dealer, was an excellent help to us. We got it on a Friday and left for vacation the next day. It was a great ride and we love it. John is our go to dealer whenever we are in need of help or buying a new car.
"Super Service"
Prepping for long trip so had them do state inspection, oil & lube with multicheck. They did a great job and all done in one day.
"A New "used" Car"
My salesman was Josh Bethea, and I couldnt have been happier with him. He was informative, knowledgeable, friendly, and I felt completely at ease with him. I would definitely recommend him if you are in the market for a new or used car.
"Great"
07-12-2017
You did a wonderful job as always. Everyone seems so friendly. Maybe their told to be that way but it seems their very sincere. The coffee could be a little better.
"2012 Mustand"
Bill and I have been looking for a blue Mustang and after a lot of searching we found the perfect car here thru Carfax. We contacted Joshua Bethea and we could not have ask for a more professional, great sense of humor guy. We live 4 hours west of Manderbach Ford so all negotiating was done over the phone and email. There was no pressure and he answered every question we had each and every time we contacted him. Bill has purchased many, many vehicles in his life time and Joshua has been the best salesman he has ever encountered. We cant say enough about his Customer Service. In fact everyone we dealt with at Manderbach was a pleasure. We will certainly go back here for our next vehicle purchase.
"Good Service"
Very satisfatied with the service I received. I would definitely recommend.
"Excellent"
always excellent service would recommend to friends and have done so.
"Thank You"
Thank You for a easy, enjoyable, buying experience.
"Rob C"
05-13-2017
From start to finish, we were treated with respect, offered a fair trade-in value and felt like we received a competitive price on the car we purchased. Bob Keeney, our salesman, went the extra mile particularly after the purchase to ensure our questions were answered and even has followed up via phone when we had additional questions. Cant recommend the folks at Manderbach enough.
"014escape"
excellent serviceand timely service. Scheduled the service was easy and when it was convieant for me.
"Happy"
Time to trade my 2005 ford f150. I visited several ford dealerships. While all were friendly, manderbach was head & shoulders above the others in making my wife & I feel comfortable & relaxed during the trade in & purchase of our new truck. Salesman jushua bethea saw to our every need expertly & I give him the highest score in my book. Thank you for being a dealership that truly puts the customer first.
"My Favorite Car Dealer"
seemed like along time for an oil change and tire rotation.
"Great Experience !"
The best buying experience Ive ever had buying a new vehicle. Jan Riegel was very helpful and very knowledgeable. when I picked up my new truck, Joshua Bethea was very helpful and personable also. I would recommend Manderbach Ford for your next buying experience.
"Return Buyer"
02-27-2017
Our 2017 Ford Fusion is our second purchase from Manderbach and we would definitely buy from them again. Bob Keeney takes the time to actually listen to what the prospective buyers want. No high pressure selling! They also deliver excellent service after your purchase.
"First New Car In 20 Years!!!"
Great car buying experience. Everyone their was very nice and knowledgeable.
"A Great Experience At Manderbach Ford"
A few weeks ago I started looking around for an F150 XLT Crew Cab, and happened upon Manderbach Fords website. Through my search I found a few trucks I was interested in. I set up an appointment to take a look at a 2016 hold over, and upon entering I met with John Patton. John was courteous and attentive to what I was looking for. I ended up walking out of there with my new F150, and couldnt be happier. Buying a new vehicle is stressful, and not once did I feel like I was being pushed to buy. If anything I was the pushy one as I knew what I wanted. Im thankful for the experience and will continue doing business with Manderbach Ford in the future.
"Awesome And Helpful"
From the moment we walked in we were treated with respect. For a young couple, looking at a brand new Ford F-150 XLT we were treated with respect. They helped with informing us on their lease program and went over everything. We look forward with continueing service with them.
"Searching For A Used Car"
While searching for a used car, we found Manderbach Ford. We found exactly what we were looking for, calling the dealership put us in touch with John Patton. He was just great helping us through this process. I was able to apply for the loan on line, they put a hold on the vehicle until we could get there, when we did arrive all the paperwork was just waiting for our signatures, then John Patton took over explaining all the new technologies in the vehicle! A very pleasant car buying experience! Thank you everyone at Manderbach Ford!
"Buying A New Truck From Bobbi Martin At Manderbach"
It was a pleasure purchasing from Manderbach. Bobbi Martin was very informative and everything went very smooth right through to the financing. No disputing the trade in, was very fair. Awesome customer service. Thank you Manderbach!
"5star"
Always feel the same each time I bring my car /SUV to be serviced . The staff is outstanding in all aspects . Claudia and Anthony .
"Ford Fusion"
Very friendly and helpful transitioning me into the new car. Also helped me meet various staff/repair people and even introduced me to members of the team. Very pleased with experience and would recommend.
"Honest Dealership"
Manderbach came through when no other dealership in the country had the car I wanted without an obnoxious markup. They helped me secure one of the first Focus RS to land in the states for $3000 less than any other dealer at the time. Even though they are across the country Ill check with them first on any future Ford Performance vehicles.
"Good Service"
Good... made sure any questions were answered. Happy with the service.
"New Truck Lease"
Just picked up a new F-150, Sport model. The sales rep., Bobbi Martin, handled all of the details and the process went very smoothly. Im very pleased with the truck. The last F-150 I had was in 2003 and this is much different. The ride & comfort is totally different and the interior is relatively quiet. I can only imagine what the 2019 models will be like, thats when my lease is due. If you go to Manderbachs, see Bobbi Martin, tell her Charlie sent you. Youll get a great deal!
"Just Ok"
I purchased my car (2016 Ford Mustang GT, 10k miles) late on a Saturday Nov 26th from sales consultant Butch Heffner who was friendly and seems to be an honest person. Because my car was purchased close to the end of business they did not have time to get the vehicle cleaned up that day since that department had left for the day which was fine. I agreed that if I could take the car that day I would call back on Monday to set up an appointment to bring it back for the cleaning. I called and spoke with Butch Monday afternoon Nov 28th and asked if I could bring the car back that Saturday Dec 3rd and was told he would get back to me that Thursday and would mark it on his calendar. I have no idea why the appointment couldnt be confirmed on Monday when I called but I said ok. Thursday came and just before 8 PM I had to call and leave a voice mail as Butch never contacted me back. 5 minutes later I received a text message from him letting me know he left work early that day due to being sick and asked if I was able to bring the car in Saturday morning. Me personally having over 15 years of sales/customer service experience would have called my customer before I left that day or at least had another employee do it for me instead of leaving the customer to contact me. I called back on Friday to verify that I had a Saturday appointment and find out exactly what time was ok. In the end I was able to take my car in 1st thing Saturday morning Dec 3rd and the car was ready after only waiting roughly 45 minutes which pleased me until I saw the vehicle. The car had water marks on it from not being dried in detail and the wheels were obviously just sprayed down and not cleaned thoroughly as they still had a residue on them. The Manderbach Ford decal that the dealership puts on the rear was and currently still is crooked which I was told would be removed and put on correctly the night I bought the vehicle. The inside was vacuumed well but the dash, center console, and doors had fingerprint marks all over it. Ive purchased many new and used vehicles in my time but I can honestly say this was the only one that I had to go home and detail myself right after the dealership supposedly did. If I had to do it all over again I would go to Manderbach Ford again but ONLY if they were the only dealership within 2 hours drive time that had the exact vehicle I was looking for. 2nd I will never take a car and sign all of the paperwork if it cant be properly cleaned up the same day because frankly after the day I bought the vehicle the customer service took a steep decline.
"Happy"
Fast, friendly & painless. Called for an inspection vvappointment, was able to drop off 1/2 hour later & pick up by the time I was done working. Perfect!
"J. Howland."
Very professional experience. Will continue to do business with this establishment
"Excellent Service"
Service department was very helpful when I needed tires and enabled me to make an educated decision
"Service Appointment"
Great service in a timely fashion. Very affordable dealership for any family.
"Fusion Repair"
The work was done well and quickly. I also want to express my appreciation to Ford for have the work done under warranty even though we were a little over the time and mileage. It is very, very much appreciated!!!
"Bought A Ford Escape"
Bought my escape from Manderbach Ford Reading PA. My sales guy was awesome (Johnel B) he showed my wife and i everything about the vehicle and did not hasel us at all. He was very patient and allowed us to really think about our purchase!!! He even stayed a 1/2 late after closing to really show us the vehicle and that was the ticket in buying this vehicle!!! Go to Manderbach and ask for Johnel B!!!!
"Great Dealership"
I have been going to Manderbach Ford for a number of years now. They are always professional and I feel made the buying/leasing process much less stressful! Just picked up our 7th car from them last week. Couldnt have been happier with the process!
"2016 F-150"
Im very please with this experience, and would like to thank everyone from sales to service for a great job.
"Breaks"
I ALWAYS HAVE GOOD SERVICE.IALWAYS GET APPOINTMENTS I ASK FOR.
"Ford Escape"
Bobbi Martin was very pleasant to talk to. She listened to my concerns was very attentive to my needs in choosing a vehicle. I would highly recommend to family and friends Manderbach Ford as a choice when looking for a vehicle.
"Happy First Time Ford Buyer"
I just recently leased a 2017 ford escape se and Dashawn Martinez was my leasing agent at manderbach ford and i am completely satisfied with the service i recieved from dashawn and the whole manderbach dealership they made me feel like family,they were very helpful with any questions i had and were very polite and i would definately be buying my next vehicle from manderbach
"Ford Focus"
I just purchased a 2014 Focus from Manderbach Ford, Mr Johnel Bethea was the rep that helped me . He went above and beyond to make sure I was in a car within a matter of days! I am very pleased with the Great service I got with Mr Johnel Bethea!
"Great Service"
We were in because the headliner in our Escape was getting water leaking on it. The service technician took care of the problem. I want to let you know we enjoy dealing with Claudia. She is always very helpful.
"F150 Crew Cab 4x4"
Bob Keeney was our salesman at Manderbach. We purchased a 2016 F150 . Bob was very knowledgable and thorough. We have purchased vehicles from Bob in the past and have always been well satisfied with Bob and the Manderbach team.
"Ebner Family"
Whenever we come to Manderbach we are welcomed and always feel at ease. The service is great. We purchase all family Ford cars here and are always satisfied!
"John Bethea Sold Us Our Cmax Energy Plugin Hybrid"
John Bethel was excellent as salesperson. He helped us get the car and features we desired, showed us how to use the features, let us test drive the vehicle, took us through the purchase process with minimal hassle, and followed up after the sale. I wanted to replace my Ford Escape Hybrid with a CMAX Hybrid. We purchased the CMAX Energy because it had the navigation system, back up camera, and other features we wanted. The car performs beautifully. Yesterday I made a day trip and then an evening trip without burning any gas, running in the EV mode. The car accelerates nicely in the EV mode, no problem with pulling out into traffic. It easily goes 55 MPH in EV mode, so you can still go on a highway for a short stretch and stay in that mode. Ride and handling are very good in our opinion. My mother-in-law has a much easier time getting in and out than she did in my Escape.
