"Ford Focus"
Brad who helped me find the car I wanted was great and so was Jordan who handled the financing. Will definetly go back. Great overall experience.
"2007 Entourage Hood Latch Recall"
Mike and the team performance is outstanding. The time required to make repair was exactly the length Mike stated
"Recall Service"
Quick service & Emily was vibrant & informative of how my car was going to be taken care of.
"Faulkner Hyundai"
Great car buying experience. Ask for Howard Bregman, he is the best!
"Santa Fe 17"
A nice place to shop cars...friendly people and easy approval!
"Faulkner Hyundai"
As usual , I made an easy appt for State Inspection and an oil change , along with a recall notice . I was in and out in the morning , and asked if I could pick up my car by 2:00 PM. No problem . Received a call by 12:30 PM saying car was done . Everyone I dealt with was friendly and helpful. Very nice experience as usual .
"Wonderful Service - As Always!"
I found a nail in my tire on a Saturday morning. I was able to take my car to Faulkner and have it looked at almost immediately. Without an appointment. Mike Galante was so attentive, kind and courteous. He kept me informed through out the whole process. He has a great energy and is fantastic face for the company!
"Joe Miller"
05-10-2017
leased a new car,sales rep(john concha) was great,great inventory of cars,nice show room
"Excellent Service!"
Im so happy that Ive got my car from this dealership, they gave the best price for Hyundai Elantra? I will definitely come back?
"Hood Color Doesnt Match The Original Car Color"
04-19-2017
I was told the hood would be painted to match the original color of my Red Chevy Camaro and it WAS NOT DONE PROPERLY. The hood is dark and the original color is fire engine red. Sloppy unprofessional job. Do it right the first time and I will never complain. My car is not a pinto treat it and me with respect especially since you were PAID IN FULL UP FRONT
"My Experience At Faulkner Hyundai"
Easy and no pressure good people to do business with.
"Great Service And Friendly Staff."
Great service and friendly staff. Not pushy and willing to work with you.
"??????"
Had oil change done and wipers checked marking windshield Happy with oil but not windshield I was told to go to glass shop
"Great Service Again"
Always take both Hyundai vehicles to Faulkner. Friendly , fast & efficient service?
"My Gorgeous New 2017 Hyundai Sonata (white)."
04-04-2017
I had the best salesman - his name was Fred Falcon-Senior Sales Consultant at Faulkner Hyundai, 11500 Roosevelt Blvd, Phila, PA 19116. He was excellent. I totally enjoyed buying the car from him. Plus I LOVE the car. He made it so easy for me to complete the transaction. I hope he will still be there in 3 years when my lease is up. I would so go back to him again in a minute and I would for sure recommend him to others who are interested in Hyundai cars.
"Service"
The check-in process was very quick and to the point. My car was serviced within an hour.
"Mr. Lawrence"
2nd time leasing a car from here. Easy and friendly service both times.
"Great Experience"
I was assigned Faulkner Collision in Plymouth Meeting by the other drivers insurance carrier. I was expecting the worst, but received the best! The people were awesome (shout out to Dawn and the Team), and the car looks better than when I first bought it 5 years ago! The repairs were done a day AHEAD of schedule, and the text updates were tremendously helpful throughout the process. Thanks to everyone at the Plymouth Meeting location. I was EXTREMELY satisfied!
"Mrs Patricia Vaughn"
I had gone for an oil change, tire rotation and fluids ck up --just regular maintenance
"2009 Chrysler Town & Country Repair"
They were to fix the front bumper after an accident. They went through and cleaned the entire car after doing the repairs. Great work and unexpected.
"Service"
Always very helpful and professional. I know nothing about cars and they always explain everything
"Hyndai Sonata"
Great service! Fast, Helpful, Professional, Friendly.
"Customer"
My first experience at Faulkner was pleasant. Staff was professional and curteous.
"Recall"
Done correctly did take a little longer than I thought
"Service On My Hundai Tuscon"
As always, the facility is clean, neat , and well received. The personal are very nice and friendly. A customer is greeted within 30 seconds of walking in the front door. I have never had a bad experience at this facility.
"Faulkner Hyundai"
everything seem ok! service rep was informative and
"Enjoy"
I enjoyed the customer service. They even took me to work while my vehicle was being service. I think staff should be more informative to the customer of exactly telling them what is being done and the price.
"Service"
I just love Hyundai Faulkner, because of their customer service values!!!!
"Used Car Purchase"
I had picked a car to purchase. The dealership brought the car to my mechanic for a used car purchase inspection. The car was sold that night. I was never asked to put a deposit down. I spent a lot of time looking for a car and to have the one I chose sold was very disheartening. The dealership corrected the issue by selling me a car with the same extras, as first car, with less milage for almost same price. The actions of not holding the car for me that I clearly was interesting in buying does keep a negative feel in back of mind. All employees I worked with were professional and helpful throughout the buying process. I would use dealership in future because they corrected their mistake
"Great Experience And Customer Service!"
I visited the dealership twice before leasing my Santa Fe and each time Tyler the saleman was extremely helpful and friendly. They were very straightforward and didnt try to "handle" me from a sales perspective. I was torn between two vehicles and Tyler gave me the time and space to make my decision. He also offered what I referred to as a "Triple dog dare" deal that fit right into my budget. The finance manager was also very nice and made the paper work process as painless as possible. Overall a much better experience than other dealers weve worked with!
"Great Experience And Customer Service."
I visited the dealership twice before leasing my Santa Fe and each time Tyler the saleman was extremely helpful and friendly. They were very straightforward and didnt try to "handle" me from a sales perspective. I was torn between two vehicles and Tyler gave me the time and space to make my decision. He also offered what I referred to as a "Triple dog dare" deal that fit right into my budget. The finance manager was also very nice and made the paper work process as painless as possible. Overall a much better experience than other dealers weve worked with!
"Best Service"
Very friendly, and everyone seems to be happy, and that makes me feel very comfortable and wanting to come back!
"2017 Elantra"
We have leased 4 cars from Faulkner Hyundai and have always had A+ experience. Howard is the best!
"2017 Hyundai Elantra"
Excellent from start to finish. My salesman was very friendly, knowledgeable and helpful. I would recommend Faulkner Hyundai to a friend.
"Service"
Great dealer and prompt service. Prices were OK too.
"2016 Veloster Turbo R-spec"
Reached out to Faulkner Hyundai to find a blue Veloster Turbo R-Spec &, with only 2 on the entire east coast, they delivered in less than 2-weeks. Financing was a breeze & the kick backs & warranties offered cant be touched. An overall great experience.
"Faulkner Hyandia"
The buying experience 3 yrs ago was friendly and easy because I knew exactly what car I wanted, options I needed, and price I was willing to spend. Service of the past 3yrs has been between excellent and average. I will say that this car has been in the shop for service more than my other two sonatas combined.
"Susan Joyce"
Quick and easy... Nice and clean... Terrific people... Thank you Faulkner...
"Great Cars At Greater Prices"
12-14-2016
I waited to submit my review to see how I felt about my purchase once the "new" feeling wore off. I just made my 3rd payment on my car and I can honestly say Im still as pleased with my purchase now as I was the day I made it. I researched a lot of dealerships and nobody came close to the price I paid for such low miles. As for the buying experience, it was a no pressure process. Everyone at the dealership were consummate professionals. Especially, John Concha who listened to what I wanted and help me find the perfect fit.
"Service"
The service was fast and excellent. They made the repairs in the time frame they said. Provided a ride home and pick up
"Faulkner Hyundai Service"
I like the online convenience of scheduling vehicle service.
"Excellent Dealership So Far"
We purchased a new Tucson in April and my only regret is that I didnt go for more options. But this basic model is just fine, rides smoothly with good kick when needed and good mileage. I do wish it came with HD radio standard, as with some other brands. The sales and service people are excellent: friendly and knowledgeable. I dropped another brand from whom I purchased three vehicles because they in fact played games pumping up service costs and complaints to the company went ignored. So far our experience with Faulkner and Hyundai have been just the opposite: excellent.
"Wonderful Customer Service"
In the past it had quite frustrating regarding auto repair service that I had done there. Recently I had gone back again for service and noticed a whole new staff. I want to applaud to this change. Your current staff was so helpful. I sat and watch your staff assist other customers. They were professional and took the time to make sure customers understood what work was being done. I will always return there only if I know I will be getting assistance from your top staff . Michael Galante. He should be recognized for his efforts.
"Service"
Service was prompt, employees courteous and helpful.
"Faulkner Review"
Faulkner Hyundai gave me the best price and the best exerience.
"Chris H. 2017 H. Tuscon"
11-02-2016
5 hours at dealership is a bit much. Make process a little shorter. This particular dealership needs to think of the way the desks are placed so that the employee and customer do not have the BRIGHT SUN in their face and eyes for 5 hours. Otherwise all was very good
"Faulkner Hyundai"
Very easy and a pleasure to buy a car from. The whole process was smooth and easy. The staff is friendly and a pleasure to deal with.
"Faulkner Hyundai"
10-31-2016
Very easy and a pleasure to buy a car from. The whole process was smooth and easy. The staff is friendly and a pleasure to deal with.
"Excellent Service!"
Pleasantly satisfied. .
"Easy And Quick Experience"
This experience was quick and the people involved were helpful . They answered all our questions and showed us how everything worked. They even called a few days later to see if we had any questions.
