"Loving My New Splash Of Color"

This is the SECOND car weve purchased from REEDMAN TOLL AUTO WORLD in Langhorne, so I think that says a lot!!! Sean, John and John from Finance were very helpful to us through the whole process. Knowing what I wanted while searching on REEDMANS WEBSITE was the starting point before even stepping foot into the showroom and things just smoothly fell into place from there. Once again, I left as a HAPPY CUSTOMER!!! :-}

"Worst Service Center Ive Ever Seen"

Save yourself a whole lot of aggravation............avoid Reedman like the plague!!!

"One Happy Customer"

I couldnt be happier with the way everything went for me. From buying the truck to signing the papers everything went smoothly.

"Repeat Customer"

Tom and Art from the truck super center went above and beyond to remedy a situation I had with the Chevy Colorado I purchased. Thats why I like reedmans they do what is needed to ensure customer satisfaction!!

"Used Car Purchase"

We had a great buying experience with the salesman Ron Rivera and general mgr. Dr. Moshe.

"So Much For Customer Loyalty"

bought a 2016 Jeep Cherokee last year started having issues. Had it in service 3 times within 2 months...most recent was suppose to be 1 day service however 4 days later they still could not figure out how to fix the problem. Decided it would just be ongoing that we would take our loss and traded it in (while still in service!) and got into a 2017 Malibu only to notice service light on next day (salesman dismissed it at delivery so we never saw it!) and than a clicking noise from back. Bought Tues night was in for service Friday only to be told defective part and that back dash and window needed to be taken out. Um no! Not on brand new vehicle. After going back and forth and not really getting responses from higher up mgmt., recd call to bring car back. They knew we were in a jam, they could not fix the jeep, Malibu was a dud and we HAD to purchase a car from them basically at this point so they totally used that to their advantage which resulted in the worst car buying experience ever. 25 years and 10 vehicle customers and this was how we were treated...oh wait, for our troubles they gave us a hand written note on a business card for a free detail! 11 1/2 hours spent on both car deals and they could car less. Still havent heard from higher mgmt. regarding our experience. They no longer care which is a shame cause Reedmans did when they owned it!

"New Truck Search"

I bought my current Ram 1500 from Jack Englehart and my parents bought the their 2016 Outback from Jack as well. Always great to work with and look forward to buying my next Ram from him shortly.

"2014 Silverado Drivers Seat Moves While Driving."

There is a service bulletin for seat adjuster pivot. Aka poor design. Dealer charged me for tighning bolts. Issue not resolved. I purchased the bumper to bumper Zurtic warenty to cover anything and zero deductible if I take it to readmans. Warenty only covers changing broken parts not tighning parts. They didnt find issue and seat moves while driving. I paid a lot of money for truck and warenty,but service will charge me for looking to troubleshoot again. Had truck for under a year and its been the worst service I have ever seen. They even have highlighters holding up the display of ther phones with tape. Looks and is shoddy. I wish I could have them change the seat adjuster pivot assembly to the new one and all would be fine.

"Very Bad Used Dealer And Customer Service Too."

Very bad experience,buy 2017 Metris 3 weeks ago,the dealer promise me another key and 2 item for 7 th seats to install.After dealer promise me 2-3 days ,i arrive today after 2 weeks and still dont get nothing.NO MORE REDMAN TOLL.

"Bought New, Service Experience Worst Ever"

Bought a new car. 2017 Malibu. Good experience. They sell you on customer service. Free oil changes etc. So I schedule my 8am appt for oil change and A/C wont get cold. Wife arrives at 8am with daughter. Told about an hour so she figured shed wait. Hour goes by she asks how much longer they say about an hour. Figured, well been here an hour already might as well. That hour goes by so she asks then shes told about an hour and a half. So 2 hours later they offer her a shuttle home. With my daughter in a car seat. 3 year old with her keep in mind. She tells them she needs the car back by 2 by the latest to retrieve me from work by 3. They say no problem. Meanwhile I call for updates. Was hung up on several times . Have calls recorded for proof. 145 comes and she calls THEM asking status she needs something in 15 minutes. They send the shuttle out to get her at 230. The car still not done. Then after all that waiting they say well give you a car. As they should have in the first place. Then she didnt have her insurance card. So she couldnt get the loaner. Lucky my car was put back together by then so she could take it and come get me an hour and a half late after work. They had the car 7 hours and never even did the oil change. That was done on the follow up appt they needed waiting on the AC part to come in. The worst customer service I have ever had. Truly bad experience with no effort to make up for it.

"Chevrolet Department"

The service department lacks consistency and communications. They are not accommodating or concerned about your need to have access of your vehicle. I brought my truck in for an air conditioner issue, stressed the importance of them not keeping it over the holiday weekend and the fact that my vehicle is used for work. I was original told I would get my truck back within 2 days, but it has been 16 days now. I have a rental truck that is smaller than my vehicle which is a disservice for me and asked for a bigger truck for over 12 dayso ago. A manager calls on day 16 offering a bigger truck and explaining why they still have my truck. The original issue is now fixed but there is another problem. Ok. But why wait until nowvto tell me about it. The Manger was supposed to call me back with details regarding how long it will take for this new issue to be resolved but of course, no returned call. I can not take her up on her offer for a bigger truck today because my husband is in the hospital, which I made her aware. I asked if she was willing to put the truck on hold and let me know once she called back about the status of my vehicle; how long do I have to wait before my truck will be fixed and if it is covered under the warranty; no call, no communications. I am telling you, I have lost money from not having my truck and yet they did not offer anything. At least full up the rental truck and my truck with gas; A free car wash, something. I referred three people to this dealership and two people purchased a vehicle from them and they are just as unhappy with their services. I will never recommend anyone else to them ever again.

"Do Not Patronize Reedman Toll Or Their Service"

Since we had to select a star in order to complete this survey you received one star. In reality, there would be a no star rating. There definitely is not anything sparkling, shiny or bright with our experience with Reedman Toll as a whole. From sales to service, we have had problems. The vehicle we purchased in late August or early September of 2015 has been a thorn in our sides since we drove it off the lot! The vehicle should never have been sold (to anyone)! There is one guarantee I am 100% certain of, we will never do business again with Reedman Toll and every chance we get we make sure everyone and anyone knows what an awful experience we have had. Live and learn. We have learned to never do business with this company again.

"Crashed My Car When In For Service"

Dealership took my car for service and then a joyride and crashed it.

"Great Buying Experience"

Thank you Mike Bowers and the entire staff that put our deals together.Went there to buy a used car for my daughter and left with 2 Challenger 392s for me and my wife. If you are looking for a new or used car go and see Mike Bowers he is an awesome salesmen worked tiredlessly with us for 12 hrs and never complained.

"Great Customer Service"

Was greeted nicely and given directions with out a problem.

"Best Car-buying Experience Ever!"

My wife and I bought a pre-owned Fiat 500X from Reedman Toll yesterday. Quite often, buying a car can be a painful experience, but not this time. Our salesman, "Columbo", went out of his way to make the process smooth and painless. He was extremely knowledgeable about the car, he wasnt pushy at all, and he addressed every question and issue with a smile on his face. But let me back up a little... We live in North Carolina. Prior to driving up to Pennsylvania, we had been negotiating the purchase of a nearly identical 500X at a local dealer. That dealers price was $2600 higher than the identical car at Reedman Toll, and they refused to budge on the price! I even pointed out the Reedman Toll ad to the local dealer, and he told me that I should go buy it. So I did! We got a great deal and we were extremely satisfied with the whole experience. On the drive home my wife and I kept talking about how positive the experience was. I dont write many reviews, but this purchase was such a good experience that I had to write this one. And Columbo, if you ever read this review, you are the man!

"2 Hours For An Oil Change ??? And No Tire Rotation"

I went in for 2 yr maintenance and had an appointment I waited 2 HOURS for a Tire Rotation and oil change . When I got home I read the slip I received and NO TIRE rotation I called to confirm and NO TIRE ROTATION was done ! 2 Hours for an oil change ??? Horrible experience ~

"Dont Go "

Not recommended place at all . Drive all the way from NY to buy a car , sign all papers, bought an insurance and when had arrived to pick the car they said : - Im sorry we sold it . Just wasting time and money. Im not surprised now why their customers rate is 3.8 .

"New Chevy Truck"

Best dealer experience ever if you are looking for a car they sell its worth the trip ,other dealers cant even come close to there world class attention and price sales staff is top notch . Want to that Paul he knew what I was looking for and was a great help .

"Pleasant Experience Buying New Car"

Tammy Shepherd was our sales person. She was awesome!! We knew what we wanted and wanted to pay and went in with our financing already done and were out of there with our new car in just over 2 hours!! It was THE most pleasant new car buying experience I have ever had!

"Deceptive Repair Practice"

I purchased my vehicle in 2007. Returned each year for mileage service and state inspection. Reedman offered to purchase my vehicle in 2014 because it is in excellent condition. I returned this December for my annual inspection and service and was greeted by a entire turnover in the Chevy service writers section. From year to year I added 3400 miles on the vehicle. After waiting two hours for the vehicle to be inspected, the service writer informed me that the transmission coolant lines are leaking and would cost $491 to replace. I said I would rather leave and take care of it elsewhere. The service writer was adamant that I go with "his tech" and see the leaks. I went back into the garage, was hard pressed to see leaks, but took their word for it and had the work done. Final bill $575. They had the vehicle for eight hours. A couple of days later, I noticed oil drops under my vehicle. We notified service and they said bring it right in. Two and a half hours later, the same service comes into the waiting room to inform me that the hoses replaced earlier in the week where not leaking, but I needed a new radiator. That cost was going to be $540. I told him to forget, and give me my vehicle back. I have since taken the vehicle to a local garage, and there was nothing wrong with the radiator, or transmission cooler. I will never go back to ReedmanToll.

"Best Dealership Ever Felt With"

I drove 70 miles to dealership. Most amazing buying experience I ever had.Salesman Phil Minnigh was incredible, I would recommend him and this dealer to anyone looking for a vehicle.Sold me a vehicle I was looking for and didnt try to push me into anything else.Unbelievable from start to finish.

"Poor Service."

Poor Service in the Chevy department - Was lied to by the service manager Greg about my car being reprogrammed, them not being able to check it, and my radio being up to date. Chevy verified that my radio is not up to date, and they did reprogram my ECM.

"George K"

Love Dave r manager..Louie and Katie from service r wonderful..

"Best Car Buying Experience Imaginable"

Im writing this review because I felt compelled to share what excellent customer service I received from Drew Sroka, Angie Lazaro, and Chris Shumard during the purchase of our new Subaru Outback. Drew gave me the most in depth tutorial of the 2017 Outback I could have ever imagined. From the hood, engine, and transmission to the roof rack and all the amazing safety technology installed in the vehicle (and everything in between). He answered every question I had and was extremely thorough in showing me all of the unique features (RAB, Adaptive cruise, cross bars in the doors, etc...) that make the Outback Limited so great. He knows his facts and he knows them well! What an asset to the dealership. Angie was extremely responsive when I had questions. I particularly appreciated the breakdown she gave me of taxes, title & fees and how quickly she has responded to my e-mails. When you work in a fast paced environment, time makes all the difference. If youre looking for an honest dealership with knowledgeable, non-pushy sales people, Reedman Toll Subaru is for you.

"Not Truthful"

I was told they inspect, clean and change oil before it goes on the lot. I purchased a vehicle and took delivery after closing hours but was told car was being cleaned. If in fact the oil was changed then the oil remaining life % should have read somewhere in the high 90"s ..IT WAS AT 24%. Now dont tell me they changed the oil. I did not want the Reedman Toll sticker on the back, "no problem" they said. It was still on. As far as cleaning the vehicle .....not done also. They put on a good front/presentation but dont live up to their own billing. As we started buying the car when it was light outside and no need for the interior lights to be on .......THE INTERIOR ACCENT LIGHTS DONT WORK. Sorry Reedman first time and last time.

"Great Deal"

Best price I could find within a 200 mile radias, and quick, quality service.

"Great Dealer, Awesome Salesman!!!"

What to say... If you are in the market for a car new or used go to Reedman and see Drew "Subaru" Serota. He is a great salesman, honest and straight forward, I know sales man being honest, well see Drew "Subaru" Serota and you will see what I mean!!!!

"Switch And Bait"

I have responded to several nice trucks and they are sold. Approximately 2-3 weeks later the same trucks are still listed on Cars.com and I contacted dealer again and they are sold. So this is just my opinion that they put these really nice trucks at reasonable prices that are sold and this dealership uses these "trucks" to get responses. In my case the dealer tried to switch me to a more expensive truck. These practices should be reported to your states officials in charge of consumer affairs.

"2nd Car, Subaru Department Is The Best! Chevy Also"

Chevrolet fast lane is the best , You must buy Certified ( if you buy ,used) The Subaru department was the best, honored their price match, ( Cross trek) deal within a hour , happy customer! Will buy my Legacy next year from them, no doubt.

"2016 Dodge Ram"

Best place to purchase a vehicle. I never leased before, because it was never explain the way Ron Rivera, our salesman explained it. Thank you Ron, we will be back to see you! You are the best! A huge thanks to Marta as well! Shane, the finance guy was awesome too! All round great experience. I will be purchasing from Reedmans again! Mary K

"Chevy Colorado"

good services friendly people very helpful wait time little long but good service

"Vehicle Servicing Customer Service"

18 mos ago purchased used truck ..20 days ago took truck in for transmission problem.Good thing we purchased extended warranty..took 8 days to diagnose . warranty company approved repairs and car rental for 5 days, that was 10 days ago.still no truck and i have to pay remaining balance on car , Service mgrs clueless and rude. I have to wonder will i get a quality repair if it is ever done ??

"Great Service, Great Staff!"

ALL of your staff were very helpful, negotiated a good deal with a monthly payment that was affordable. The entire process was went more smoothly than previous purchases made at Reedman. Still need to shorten the delivery process by about an hour, but otherwise very well satisfied. Financing & delivery staff went above & beyond in their service!

"Waste Of Time And Money"

To start off, our Jeep was asked to come in for an airbag recall. So, we brought it to Reedman and the next day (saturday) they said it would be ready by 1pm. It wasnt ready until 6pm, as we waited by all day to figure out why it was late. We spent HOURS in the parking lot as we kept calling to check in and HOURS upon HOURS they told us "its just about done". When it was finally done they accidentally rolled the window down in the passenger seat and it got stuck/ broke SO they charged us for going in and fixing the door and window that THEY got stuck! Least to say every time we are here its a long headache and were constantly disappointed. So fed up! Ps. $100 + for a front end allignment that was 5 hours late. Wow.

"Awesome Used Car Sales"

After searching for a used town and country for 6 months, I finally found exactly what i was looking for at Reedman-Toll. After finding it on cars .com, I sent a email to request more information. after receiving a automated email, i responded by saying i was looking to get specific information on the vehicle. Out of the 20 plus dealers i contacted this way, Reedman-Toll was the only dealer to respond with a personalized response. The internet manager, Scott, responded and kept a great line of communication for the entire week until i had time to pay them a visit. Because i live 2hrs from the dealership, I called Scott before i left to insure the vehicle was still available and ready for purchase. I am glad I made the trip because the vehicle was exactly as they described it to me, and there were no "surprises" when i arrived. When we arrived at the dealership, we were offered complimentary refreshments, which was nice after a 2hour drive, and Scott introduced us to Louis, who helped through the whole process. Louis took us to the on site test drive track were we drove the car, before going back to complete the paperwork. Buying a car from Reedman-Toll was a very painless experience. Louis and Scott went above and beyond our expectations to make sure we comfortable, and didnt just try to push a vehicle on us. i will definitely buy another vehicle from them, and would highly recommend you pay them a visit if you are purchasing a vehicle.

"They Dont Honor The Online Pricing"

Reedman-Toll auto world would not honor their online prices so dont waste your time here.

"The Team Was Very Responsive And Helpful."

The team was very responsive and helpful. They kept me updated on the progress of my repair throughout the process.

"Highly Recommend Reedman!"

Go see John Brecht at Reedman Chevy. It was a great experience: painless, easy and quick (as far as car buyin goes) definitely recommend.

"We Called....they Didnt"

we sent an inquiry.....they emailed us. we called.....they told us to fill out a credit app on their site..we filled out a half assed credit app.....2 days passed and we got nothing. too busy to give us the time of day.....too busy to give them our business.

"Reedman Toll Used Car Sales Rocks!"

Our salesman, Paul was friendly, courteous and patient. All of our concerns about issues with the vehicle we wanted were addressed and promptly resolved. The morning after purchasing the vehicle, I ran over a piece of metal on the road and destroyed one of the brand new set of tires they had just put on. They graciously replaced the tire at no charge. While I waited! Thank You Reedman Toll!

"Reedman Toll Dodge Chrysler Jeep Service"

The technical and management staff did an excellent job resolving the transmission issue with our Dodge Journey. Communication was courteous and prompt. The management staff was especially helpful with the resolution which required communication with upper management. The entire staff was professional and most helpful. I would recommend Reedman Toll Dodge Chrysler Jeep service for all service needs.

"Amazing Service Department "

I took my ford 150 there for an oil change and they had me done in less than 30 minutes. Very professional and courtesy.

"Extremely Dissastified!!!"

I drove my 2005 Jeep Liberty in for service and was charged over $100.00 for an oil change after being told that front brake system on both sides needed $1500.00 in repair. The repair man said that I would need to have the vehicle towed home if I did not have the brake job completed. I drove my Jeep home and almost another 2 weeks until an appointment else where without issue. I would also like to say that after having my vehicle in your service center for this oil change, my engine cover is now missing. Your center worked on my engine last and returned it to me without the cover. Bad service. Bad job. Bad workmanship. New flash, I know cars and how to work on them. I knew there was an issue with the brakes but not the issues that you tried to charge me $1500.00 to work on, I think it was all about the money and not about doing the job correctly and with integrity. The subsequent service center did not work on my engine, only my brakes, which did not require all the work that your man said it would. So not only did my oil change cost me over $100.00, I lost my engine cover in the process and who knows what else that I have yet to discover! I have 3 cars that I faithfully took to Reedmans for service, repair and inspection. You will no longer have my business.

"The Best Customer Service That I Have Seen Around!"

i purchase 2015 impala ls the service was great. the salesman john b was the best. Im completely satisfy with your staff and will recommend your company to all of my friends and family!!

"Car Repaire"

Everyone who I spoke with was wonderful, Jessica and Caitlyn were able to assist with all of my question and set a wonderful timetable on when my car was going to be ready. I would highly recommend reedman toll to anyone.

"Excellent Service, Great Customer Service."

We purchased a 2015 Chevrolet Malibu. Our Salesman, Cameron, was both knowledgeable & understanding of our needs. I would recommend him to my friends. I have never bought a car as easily as we bought this one. Thank you very much.

"Great Subaru Purchase Experience"

MY SALES MAN GREG RHODES WAS VERY COOPERATIVE, PATIENT AND INFORMATIVE. I LIVE MORE THAN AN HOUR AWAY FROM THE DEALERSHIP. WE PRETTY MUCH DISCUSSED MANY VEHICLE CHOICES BEFORE DECING ON THE LEGACY. I REQUESTED LEASE AGREEMENT DETAILS INCLUDING COST FACTOR AND RESIDUAL VALUE, I WAS PROVIDED ALL OF THE INFORMATION. THE VEHICLE PRICE WAS ONE I COULD ACCEPT AFTER MINIMAL NEGOTIATION. MY TRADE IN PRICE WAS ALSO DISCUSSED OVER THE PHONE AND E-MAIL,UPON ARRIVING AT THE DEALERSHIP MY TRADE IN WAS INSPECTED AND I WAS GIVEN THE AMOUNT FOR THE TRADE IN THAT WE DISCUSSED. VERY HAPPY, NO SURPRISES ON LEASE AGREEMENT, PRICING AND TRADE IN.

"Buying Was A Cruze!"

purchased a 2 year old Chevy Cruze with 42K miles. in great shape and drives smooth. The sales person was very knowledgeable and took the time to make sure we saw all the cars we wanted to see before we picked this one. I have been shopping at Reedmans for many years and have never had a bad experience. The price is right and they work hard to make sure I am satisfied.

"Thank You Peruzzi Mazda"

I would like to take the time to commend our sales consultant Bob Burns, for providing excellent customer service throughout our entire experience at Peruzzi Mazda in Fairless Hills. In addition to Bobs expertise, George, Tom, Doug and staff provided a genuine, stress free environment, making an ideal situation for our first time leasing. The dealership complimented our car needs perfectly and administered the best prices to accommodate our finances. We would like to sincerely thank everyone who had a hand in obtaining our new Mazda6, it is wonderful, and would happily recommend Bob and friends to anyone browsing the market!