"Warning"
10-14-2017
Warning: Do not buy a used car from McCafferty Ford without checking out the Data Dot sticker on the cars. You think your paying the sticker price and they add a $299.00 to the cost of the car for some extra insurance, if the car gets stolen they give you $5000. Thats what you get full coverage from your insurance company for. If your car is $4000 this extra insurance will not pay you $5000. McCafferty buys this kit for $10.00 and sells it to you for $299.00. This company that does the data dot is world wide and there stock exchanges on the stock market at $0.01. Its a good way to add to your cost of the car. I have bought many car from McCafferty Ford but no more.
"2017 Ford Explorer Xlt"
I purchased a 2017 Explorer from McCafferty Ford. I dealt with Tom Ervin. Tom was great to work with. He listened intently and explained, in detail, the various options packages that were available. From there he proceeded to show me the various vehicles on the lot, describing what equipment package each vehicle had. He took his time and I never felt pressure to make a decision. In fact, I was at the dealership to have a 50,000 mile checkup and when my car was finished I asked Tom if he could work up a price on two of the vehicle and call me. There was no pressure to stay and complete the deal. A very comfortable way of doing business. The next day Tom provided me with the numbers and we made the deal over the phone. Dealing with Tom made the experience pleasant, no high pressure. The next time I am in the market for a vehicle I will definitely to back to McCafferty. Tom was respectful, insightful and professional throughout the process. Based on my experience I will definitely buy from McCafferty in the future, and will recommend them to my family and friends.
"Recent Service At Local Ford Dealership"
Everyone at Ford is very helpful and polite. Mark Cook the ford manager is top notch, he makes sure everything is taken care of and arranges for pick up and drop offs for me when my vehicle is being serviced. Andrea Adams, a sales team member there is excellent she helped me lease my ford escape and I highly recommend her to anyone looking to buy or lease a car, she goes above and beyond!
"Ford F150"
Tom Ervin at dealership always makes buying a car a nice experience
"Mccafferty Ford Service"
Justin at Ford service, took very good care of me problem, with my 2013 Ford C max, This was the 3rd time with this radio problem and he seemed to get the problem fixed. Thanks Sam Torsiello
"Bought A Used Car From Mccafferty Ford"
SALES PERSON & FINANCE PERSON BOTH VERY NICE ,NO PRESSURE. GAVE ME A GREAT DEAL ON A LOW MILEAGE CAR
"Acura Rl"
08-17-2017
I bought my Acura RL from there about 2 weeks ago. They have a great reputation and Im usually leery of car dealers due to bad past experiences. I have to say they were very good and fair to me. We did have a small issue on the price. Originally I was supposed to get $100 off the price for making an appointment and coming in. I was also going to get another $100 off because the CD changer wasnt working correctly. They ended up taking just $100 off and I didnt realize until after I signed. They also added an anti theft etching that would be an additional $299. I found out the etching wasnt worth getting and if I wanted I could buy the etching myself from Amazon for $20. I also found out that this etching company was called ADP which stood for Additional Dealership Profits. This etching would not save me any money on my car insurance or help the police retrieve my vehicle easier if it had been stolen. I mentioned all this to the dealer and they refunded me back $399 without question.
"Used Truck Shopping"
I am shopping with a budget for a used truck. I saw a truck, test drove it, liked it @ was told that I was way off of their price. They never showed me another vehicle that I may be able to afford.
"Escape Purchase"
Hauna accommodated our schedule needs and helped us get what we came in for. She did not try to sell us something different. We aAppreciated that. She was knowledgeable, helpful and patient in demonstrating car features. Would have liked more privacy when sharing info, not an desk by the main door in the showroom. In this digital age, there is still too much paperwork.
"Service Center"
Dropped off car night before, completed the next day quickly.
"Overall Amazing Experience"
This was my first time buying a car from a dealership, and I was nervous about the experience. Ive heard so many bad stories about salespeople and the torture of the entire process. I went to two different dealerships before this one and both of them fit my very low expectations, but when I got to this dealership - the difference was incredible. Everyone here was so amazing, kind, and helpful. I could not have had a better experience buying a car from you guys. I highly recommend anyone who needs a car to choose this dealership. Ask for Trish! She was very knowledgeable about every car we looked at, genuinely listened to me, and was very attentive and personalized with her recommendations. I could tell she honestly wanted to help me find the best option, and she was not pushy at all. In addition, she is extremely upbeat and was such a joy to be around. I am so happy with my car, and with my choice of dealership. Thank you all so much again!
"Great Service!"
I came in without an appt because the indicator light stated I had low tire pressure when I got in my car in the morning. They found a nail in the tire and I was in and out in 40 mins! Great service!
"My New Mustang Convertible"
Madison Kelsey went out of his way to ensure I received the vehicle I wanted (Ford Mustang Convertible) and I am absolutely loving my new car. Looking forward to some nice weather so I can put the top down!
"Service"
Great service, I was running behind the entire morning and my service team rep got me out of there as quick as she could!
"Service"
The work was done in a timely manner, and the work was started before my scheduled time
"Ford F150"
excellent service with great people. overall im extremely happy with my new truck and all its features
"In And Out Fast."
03-25-2017
Got the car in quickly. Checked it out and had it done in about and hour. Great performance.
"Mccafferty Ford Service, Langhorne, Pa"
03-25-2017
They took my vehicle in as soon as I arrived, which was earlier than the appointment time. It was done before I even finished walking through the sales lot (looking at new vehicles). This let me avoid driving home and back again to pick it up. Much appreciated. Justin was excellent, as was the cashier. Honest service, told me what was and was not (VERY important) wrong with vehicle. Its hard to find an honest repair shop these days. I will be back for all my service, even oil changes, from now on. This is why we purchased 5 vehicles in a row from McCafferty. Thanks.
"Received Quick Service For Oil Change."
03-20-2017
Service for oil change was fast and efficient. I was in and out in less than one hour.
"Review"
03-16-2017
Everything was great and easy but I did notice I have some type of stain or marking on my passenger seat. I do not know what from
"Happy Customer"
I was very happy with how quickly and efficiently Kylie Harris set up the appointment for me it was nice speaking to someone who actually knows what there doing. I was happy with the work that was done to my car and will continue to use your services.
"Car Service With Warranty"
It was prompt and all the service was excellent. I did not have to wait long.
"Over Satisfied First Time Buyer"
Everything went as smooth as it can be. Jackie was an amazing rep. She helped and explained every step of the way. I love my Accord and so does my family. Thanks McCafferty!
"Service @ Mccafertys"
good experience. that it. I do not have time to write 50 constructive characters
"Regular Service Appt"
Easy, smooth service; employees very nice and attentive; nice waiting area with kids play room
"First Service"
All went well, except I did not receive a call when it was ready. I called the next day to see what was going on.
"Car Service"
People are friendly place is clean works gets done in a reasonable amount of time
"Ford C Max"
01-27-2017
I was happy this problems was fixed, again. Thanks
"F150 Truck 2012"
very satisfied with my service by craig very good at his job and will contact me when they have the part also helped me with key flob he is an assest to your team thanks john d, cooper
"Great Customer Service"
Smooth and attentive - your team rocks - comfortable wait , snacks, and quick evaluation
"2006 Lincoln Zephr"
01-14-2017
The customer service is always great and the efficiency has been great.
"Great Dealership"
Sales Department was wonderful! John Veltri has always been extremely helpful and a great salesman! Very happy!
"New Car"
E.veryone there was very helpful & courteous from the receptionist,the salesman Todd,the manager Mark,& even the finance manger Gerri Green.Im very happy with my purchase of my Ford Edge & enjoy driving it in the upcoming years. Happy New Year to everyone @ McCafferty Ford
"A For Effort"
Although they were not able to replicate the issue, they did try multiple times
"New 2016 Focus Purchased On 12/20"
easy, comfortable sales process from start to finish. loving my new 16 focus! thanks.
"Mccaferty Ford Service"
12-22-2016
Great Job keep up the good work From the appointment process to the check in everybody made you feel like a appreciated customer.
"Great Service & Sales Teams"
Excellent service every time I take my vehicle in. Weve been buying & servicing our vehicles at McCafferty for over 20 years.
"Excellent"
excellent, they answer all my question, the place is very clean.
"Great Service"
I received great service at McCafferty Ford! i was told that I would be there half the day for an inspection, oil change, and other services. They had a shuttle service and I went to the mall! My Ford Edge was finished right after I got back! Thank you McCafferty Ford!
"Good Service"
Great service quick and on-time . Clean well kept service area.
"2001 Ford Windstar"
they take good care of me to make sure i am satisfied
"Service On New Car"
I always receive great service at your service area
"They Eventually Get There..."
Negotiation process is laughable. Finance folks have no clue regarding what is being said on their website and what they put in front of you. A complete waste of time until I walked out and manager flagged me down in the parking lot. They eventually came around but wasted hours in the process. Sales guy John was great.
"Mccafferty"
Since our purchase, we have returned for service several times. Service is always prompt and efficient. If your service advisor is unavailable, another will assist you. We get in and out quickly.
"Service"
Service experience was excellent. I have been a customer at the mccafferty dealerships and the staff and services are top notch
"05 Gt"
Tim Potts serviced my 05 GT, it was due an Inspection and a Drivers side Airbag replacement. Job was completed very quickly. Tim even took time to catch up with me.
"2009 Ford Taurus"
I took my car in to have the oil changed and inspection. I used a coupon and the price that I paid, I could not have gone anywhere else for that price.
"Solid Establishment! I"
Routine Maintenance. I liked the process from scheduling online to the print-out received afterwards. No complaints, keep up the great work!
"Service Appointment"
I am not happy with outcome of this service call. However, I LOVE your place and all employees that is why I highly recommend :-)
"Car Serviced"
My experience was a pleasant one, to say the least. Mark, the tech who service my car, helped me see what needs attention or does not need it. I really appreciate his attention to detail, and his forthrightness.
