"Nothing But Praise"

I had a very pleasant shopping experience at Ciocca Subaru. Stephen Miller was phenomenal to work with and made car buying as least stressful as possible. I love my new Crosstrek. I will continue to buy Subaru & recommend Ciocca to everyone I know.

"Great Price, Great Service."

I purchased a 2018 Subaru Forester 2.5i Premium CVT with eyesight. The staff and especially the general manager made sure I was totally satisfied with my purchase. This is my 2nd Subaru purchased from this location due to their exceptional customer service

"Greg Kicks Butt And Ciocca Is The Only Place To Go"

I went in to look around and compare a few cars. Greg made me feel very comfortable. So comfortable that I actually ended up purchasing a brand new wrx! Greg made sure he went out of his way to help me and make me happy. He even bought me a red bull because he saw I drank all mine. Silly but that is customer service right there! Definitely go here for your next and all your vehicle needs. Everyone is super friendly and helpful and there inventory is the best around. Make sure you ask for Greg and tell him the tattoo kid sent you!

"A Good Start."

Burned by Faulkner so I had to drive the extra miles. Turned out I was more loyal than Faulkner. Your internet team worked overtime to get me the answers and numbers I wanted. Your numbers beat everyone else. Adrian and Dan each took the mound while Milton closed the game. Different experience from the last two with Faulkner. Two thumbs up on Milton. Copy

"Great Guidance In Getting Our New Car"

We were looking for an Outback, since our internet research led us to believe it would meet our needs. We were greeted warmly by two women at the front desk, who told us they would call a salesman and invited us to sit down. Before we even sat down, the salesman, Cody, greeted us. He was extremely informative about the available vehicles. He even brought a Forester for us to try, just in case we would find it more comfortable. Everyone who interacted with us was pleasant and helpful and really listened to us. We are pleased with our Outback on its first day home, and feel that we were guided to get the best possible car for us. Thank you.

"Kenneth"

My 2017 Outback was not quite ready for its 6000 mi chk and oil change The appt was scheduled when we bought the car and reminders were sent to me, we set up the final time and day when we got there we were greeted cheerfully the car was checked and off it went to get its check up done We left for dinner when we were done eating we go the call that our car was ready for Pickup, we returned and got our car asked if there were any questions and off we went back home! Always treated like royalty when we go to Ciocca Subaru They are the Best!

"Good Used Vehicle For My Daughter"

Nick Mann was our salesman and treated us like family to make sure our experience was outstanding.

"Trade In & Buy"

I drove in from New Jersey to Ciocca Subaru dealership and Nick & his team were excellent. It only took 3 hours to trade in a used 2015 crosstrek & buy a NEW 2017 crosstrek. They offered a fair price on the trade in and great deal on the NEW car. It is a great place to buy a car!!

"2017 Suburu Sti"

Ben and Christian were true professionals and very helpful with the purchase of our 2017 STI , This was our first time at Ciocca Suburu and we we definitely return! Thank you, Frank Antoniello

"Ciocca Is Another Word For Excellence In Customer"

As always, the service was excellent and the staff cordial and professional...the best car buying experience (years ago) and the very best after sale support in the service department. I never feel as if "things are found wrong" during a service check (as I did with my non-Subaru cars. The hospitality of the service center staff , the waiting lounge and amenities are very good also. Ciocca Subaru --- and Ciocca in general (weve dealt with the collision center in Quakertown three times now) Ciocca is another word for Excellence in Customer Experience

"Unexpected Find!"

I purchased a forester XT; the staff (all ...from the svc rep who mentioned I might really want to look at the upgrade program when I brought my outback in for service, to the sales rep, the sales manager and finally the finance mgr.). The entire staff was patient, and thorough in my understanding of options and choices. The sales and finance people especially, stressed the need to fit the car to the person..being clear that it was vital to them to be assured of the fit. Heard the words before, but in this experience I actually felt that they BELIEVED it was important. Very impressed with the very accommodating staff. You have won my endorsement.

"Susan And Ted Holmes"

They have been good to us when we bought our used crv . Nick was the sales man So gracious. Every body was so Kind. Yes I m a sales rep for ibs. So I under stand having to make money . But I could tell this was more than about the money . They were really authentic. And my wife has been back with her car already . For Normal check ups. I just was up set on Monday 5 th. My wife took me honda pilot . To have the work I needed done.. the person she was dealing with was very rude. Yes my wife has a,per man at head injury . She is scatter thinking an has anxiety . And lost of hearing in one ear. What cost us 800.00 I could have had it done at my device man for 350. 00. They are not a rip off. I just think it was high price . But at least I got it done. 800.00 I dont have. But anyway. I would still say go here . They are honest. But when dealing with people . Under stand . That some people had anxiety issues head injury. You have to be patient with then take them to a place sit them down give them water. Talk Calmly . To them. And see what else they need. But no excuse to be rude to my wife. I dont think I will bring my car there any more but I will my wifes car. They did a good job honest.. but I will use my own mechanic. So I love them dont get me wrong. If you want integrity this is the place. . If money was no problem I would go to them all the time. But u cant be spending that kind of money. All the time .

"Great Experience!!!"

I was very pleased with my experience purchasing my first car at Ciocca Subaru! I was put in a tight spot after realizing my old Ford would not pass inspection and I needed a new car before the month was up. My mechanic recommended Ciocca Subaru and I completely understand why! The best part of my experience was my salesman, Milton. Despite it being his first week on the job, Milton walked me through all of my options like a pro and made me feel at ease despite my sticky situation. And instead of taking advantage of the fact that I am 24 and know nothing about cars, he encouraged my father to come in with me so that he could talk with him about all the details I was unsure about to make sure all of my wants and needs were met. THAT meant a lot, especially since I have had mechanics overcharge me in the past simply because they knew I didnt know any better about my car and what certain services were worth. When it was all said and done, I got a really great price for a phenomenal car. Thank you SO much Milton and Ciocca Subaru!!!

"Run As Fast As You Can Away From Ciocca Subaru"

Horrible experience!! Two appointments and the problem is still not fixed. I made an appointment for the first visit. Waited 1-1/2 hours for 15 minutes of work. Parts were ordered and I was instructed to make a second appointment. I was informed that the parts were not delivered when picking up the car from the second appointment. Run as fast as you can away from this dealer!!!!!

"How Hard To Do Oil Change Properly?"

Took car in for oil change. Get home and have a puddle of oil on the floor the next morning. How hard is it to put the drain plug in properly. Not very good service. No quality control or checks.

"Took Far To Long."

I brought the 2016 Legacy in that I own for its annual inspection. After an hour I was told that was done and that the only thing else the could recommend was rotating the tires. I said OK. It took another hour. That is unacceptable. I wont be bringing the car back for any servicing in the future unless it is warranty work. Two hours to do an inspection on a 1 year old car and rotate the tires. Give me a break. They werent that busy.

"Very Impressed"

We had a very pleasant experience purchasing our first vehicle at Ciocca Subaru, and we have Edwin Salazar to thank for that. He is very engaging and knowledgeable. He is not pushy or loud or aggressive, like something youd imagine a car salesman to be. In fact it was a very welcoming environment overall, and extremely clean. Edwin went above customer service, even printing out our two year old daughters favorite cartoon for her to color. Also fist bump to Jake over in the finance department who answered all of our questions and went over everything thoroughly to help us understand what everything meant. Great staff, and thanks again Edwin, you made it well worth the four hour drive to Ciocca.

"Service Dept"

I bought my 2017 wrx in july with 5 miles on it i brought it back 3 month later for an oil change 1 they stripped my oil pan 2 never fixed my tire that needed to be fix (other reason i went down). They told me that my tires would fail inspection if i was to go for one ( 4300 miles on the car at this time) the guy told me to bring it back down and they will replace them at there expenses. Now i call back thay guy doesnt work their anymore and now they wont honor what i was told. I thought this was a good place to buy a car i guess i was wrong they dont stand behind there customers nor do they make sure you are put into a reliable and safe vehicles.

"Sorry It Could Not Have Been Better"

I had a very hard time there. I dealt with a lot of people and I do not like that. The finance guy was a 1 start. He was just pushy and actually mad that I would not get my car serviced there. Ray the guy who made it possible is the man to go to right off the bat. Im giving you a good heads up by telling you that. Sales was distracted and disappointing. Kyle was also very understanding of my issues and answer email immediately. the place was huge. I mean huge and they have more than Subarus there . Quite a few different dealerships in one place. but dont think you going to go from one to the other unless you are a strong person. I let people push me around and I believe what they say and thats what got me into trouble.

"Best Customer Service"

(1/2) "Edwin Salazar sold me a Honda Accord and made my buying experience GREAT. I recommend everyone out there to buy your next car from Edwin Salazar at Cioncca

"Great Place To Buy A New Car!"

I purchased a Subaru Forester for my elderly parents. Nicole and Morgan made the process painless. Great pricing on the new car and the trade. The dealership was very accommodating to my busy schedule and did a great job making sure my parents got everything then wanted.

"Kfedr"

I purchased my WRX with the help of Andy Ehret. He was professional, friendly, knowledgeable about the car, and very accessible for follow ups. The facility is very clean and the staff friendly and helpful. The only negative was how long it took to pick up the car. The financing department, while very thorough, took way too long. I was at the dealership for 3 hours to drop off my trades and pick up the new car and this was after having the trades valued in advance. Overall, Ciocca offers highly trained staff and a truly unique package for car care even if you dont purchase the extras.

"Fantasic Experience!"

My wife and I had the best experiencing buying a car from Ciocca Subaru through Christian Rivera was the best experience one could ask for. We wanted to make sure we got approved before we test drove a car and even though that is kind of weird to do, Christian was supportive the whole way. He worked very hard to make sure we walked away happy. Would Highly Recommend.

"Review"

my buying experience was good, specially because of Andy the sales rep. at Ciocca Allentown, He was knowledgeable about the car and very helpful in accommodating my needs. great job Andy!

"One Of The Best!"

Its rare that you get the opportunity to know that you are about to spend a lot of your hard earned money and not feel at all anxious or angry about the pending process. That said, Christian and essentially all those involved at Ciocca Suburu made my wife and I truly feel special, answered all our questions, negotiated a fair and equitable price, and above all were truly and uniquely sincere with every thing they did for us. That is what set Ciocca apart. You cant feign sincerity, and we both felt like the truthfulness and interaction given by our sales associate Christian, as well as all the others at Ciocca made the difference with us.Dont miss an opportunity to have a chance dealing with this group!

"New Car Purchase"

Greg Fichter could not have been better. He was great to work with and was always there to help. He made the whole process really simple. I never knew this process could actually be fun! This was hands down the best car buying experience I have ever had.

"Happy Customer!"

I just recently graduated and this was my first car buying experience - I couldnt have asked for a better one!! Everyone that I worked with was extremely helpful and did what they could to meet my needs i.e. they didnt have the exact model I wanted, so they did what they had to get it for me! Truly exceptional customer service!!

"A Wonderful Shopping Trip"

Following an accident in May 2016 my 2015 Chevy Equinox was deemed a total loss. My husband, who is a lifelong Chevy guy, and I were intrigued by the Subaru Forester. We scheduled an appointment with Jeff Staver who was recommended by a friend and who proved to be a great guy to work with. Within 3 hours we drove our new Subaru Forester off the lot. I absolutely love the vehicle! The service department is fantastic to work with as well. I have had to schedule 2 routine service appointments since purchasing the vehicle. The first time I was able to get the vehicle scheduled for the next day. The second time I scheduled for the same day that I called. Both times a courtesy vehicle was available for me to use for the day. The staff is extremely friendly. This is a great place to buy a vehicle!

"Happy Customer"

It took us a while, but Greg Fichter worked with us and I ended up with a car I love! Everyone we spoke to was there for the customer. You dont see a lot of that anymore.

"Great Customer Experience"

I just purchased a 2016 Colorado form this dealership. The entire staff was very attentive and polite. My sales rep was Tiffany and I dealt with her the entire process from a test drive to the paperwork. She did an excellent job of making this purchase easy and straight forward. When I returned to pick up the vehicle, Tiffany had all the paperwork in order and the truck detailed. I was very pleased with this smooth transaction. This is a fine example of great customer service.

"Love My New Wrx"

This my second car that I purchased from Ciocca Subaru plus I sent my sons girlfriend there and she purchased one as well. They are so easy going and willing to help you purchase the car that you want. Ive purchased over 70 cars in my lifetime and never returned to the same dealership to purchase a second car except Ciocca Subaru. Great experience.

"This Is The Way To Do Business"

Ciocca runs a smooth and professional operation and is obviously focused on building relationships for the long term. Greg Fichter spearheaded the trade of my old vehicle and took the time to make me feel comfortable with my choice of the new one, my first Subaru. I was in and out in a few hours without ever feeling rushed or pressured. I felt respected and valued as a customer, and I appreciated the open invitation to come back to learn more about vehicle features. This is the way to do business.

"Amazing Deal"

My husband did a lot of research on a new Subaru and got a great price at another dealer--pretty far from here. They were the only Subaru dealer that would match the price. From the minute we walked in the door everyone was so helpful and professional, especially Nick Mann who always seemed happy to help us. All around it was a great experience and Im not fond of car shopping but I would definitely deal here again.

"Pleasantly Surprised"

I was a bit hesitant to go to Ciocca Subaru since it was such a large dealership. I have always dealt with small dealerships in the past and thought the big ones were high pressure, high price machines. I decided to give Ciocca a chance since they had the car I wanted in inventory and their online reviews were positive. I was pleasantly surprised to find Ciocca was completely different than what I expected. Everyone I came in contact there, from the receptionist to my sales person Chad was great. There was no pressure, just a friendly atmosphere and a real attitude of helpfulness. The price of the new car and what was offered for my trade-in was also very fair. Ciocca is a bit of a distance from my home and there are several other smaller Subaru dealerships much closer. But if I am in the market for another Subaru in the future, I will certainly return to Ciocca.

"Great Transaction"

Mike Mohr treated me with respect and was very professional during the transaction

"Great Experince From Leasing A Car To Service Dept"

This was my first time leasing a car and Mike Mohr at Ciocca was a great help. He was very personable, knowledgable, easy going and thorough. It was late by the time I finished the process but he still help me set up some of the features in the car. I never felt rushed. It was my first time at Ciocca but I would definitely recommend them.

"Impressed From The Beginning To The End Of Process"

I feel lucky to have had an excellent sales person in Jeff Saver. I do not like high pressure, and Jeff let me take my time and make my own decisions.

"Spurs"

Excellent buying experience and would buy another can again from this dealer.

"Great Buying Experience"

They are completely professional and fast when it comes to selling you a car there was no games with then its was in and out

"Top-notch"

Were now on our 3rd Subaru from Ciocca and have always been satisfied with both Sales and Service. Everyone there, is accommodating, considerate and efficient. Service has always been responsive and accurate.

"Best Car Buying Experience Ever!"

I dreaded buying a new car.....the sales push, the wait time, the inconvenience...no thanks. Craig and the Ciocca team made this experience a dream. They had all the details worked out and ready prior to my arrival. All I had to do was show up, sign, and drive off the lot. I was completely shocked! It was clear to me that the Ciocca team understands the value of time. This was such a positive experience, I wont have to dread buying a new car ever again. See you in three years!

"Truly A Wonderful Experience!"

I went in to see options for a new car. I was greeted and immediately took a look at the new Subaru. I told them I would like to see the options, ended up driving one and received all the information. The next day I called and decided to start the purchasing process. It was finished in one day and I love my new Subaru. I would highly recommend anyone going to this dealership - clean, hassle free and honest dealer.

"My Experience At Ciocca Subaru"

Excellent all round, would definitely go back. Ive only owned the car for a day, so we will see about the car, but the salesperson/experience there was awesome!

"New Forester"

Saw car online, so I contacted dealer. They were prompt with their response, and the price was fair right off the bat. Purchase was simple, love the car, and Tiffany was great. Very knowledgeable about cars and Subarus. It was refreshing to talk to a "car guy" for the sale, not a "sales guy."

"Will Definitely Be Coming Back!"

My ciocca subaru experience was fantastic! Our sales person was Ben Walsh and I could not recommend him more! He was so knowledgeable about the cars and also numbers and processes and he was able to give us options that we hadnt thought of before in order to get the car we wanted at a number we were comfortable with. Everyone from the finance department to the service department seemed so friendly as well! I have been to and worked with other subaru dealerships in the area in the past and had not gotten anywhere close to the customer service that is provided at ciocca. That was my first time trying them out and I will definitely be coming back!

"Subaru Forester"

Bought a new Forester for my wife after failing to find the car we wanted at local dealers.Renee from internet sales was very helpful in getting the car we wanted at a fair price.Ben Walsh,sales, was excellent at explaining the car to us and provided a pleasant car buying experience for us

"Great Price!"

Excellent customer service and great pricing! Would definitely recommend!

"Subaru"

This experience was made easy with the help of Steve Miller and everyone else at Subaru! I love my new Subaru!

"Everyone Was Very Helpful And Friendly Service"

Everyone was helpful thru the whole process in buying the car. Nick was very helpful showing us everything with the Subaru Legacy.

"Ciocca Subaru"

Nev Pinnock is a great guy who explained everything we wanted to know. Hes everything a Sales Person should be.