"Ford Fusion Sport"
My salesman, James Pace (J.P.) was not only a pleasure to talk with but extremely knowledgeable when I asked questions regarding the Ford Fusion Sports accessories and overall performance. I am very happy with both my car and the professional service I received at Stevens Ford in Patchogue.
"2017 Fusion"
I was treated excellent Bobby is awesome and Dennis was fantastic Im so over the moon exited about my new car. ¿
"Quick, Fair Deal"
I found a used car for my son. We went to look and had a deal in no time. He picked up the car a few days later and is very happy with it.
"Great Service ..!"
Thanks again Tyrone and your team . Job well done ?
"Amazing Lew. Super Friendly Staff. "
I purchased 2016 Ford Fusion . Your service was awesome. Lew was the man.. Definitely pleasant and great to work with.. He really did a great job with me and leasing my first car.. Your financing dept too was super friendly.. But overall lew was wonderful.. He is definitely a keeper . Good man. Thank you all .
"Customer"
Service Manager was very Helpful, After service writer "could not duplicate complaint", Service Manager know that there was TBS on this complaint and processed repair with out incident.
"Great Services "
professional and very knowledgeable ........................................................................
"Great Team And Excellent Showroom!!"
10-15-2015
The staff at Stevens112 was great! Kathryn Wood initially helped us out, showing my wife and I all of the great new features on the Expedition. We also had the opportunity to work with David Benstock, who was very accommodating in describing various approaches for the final sale process. Im looking forward to many years of Ford ownership and continuing the relationship with the team at Stevens112!
"Great Service"
Service was great and the staff was professional, would definitely recommend them to other people and will return.
"Satisfied Customer"
10-12-2015
It is always a pleasure to bring my vehicle to Stevens112. Friendly staff, clean facility and always finished in a reasonably time.
"Good Friendly, Efficient Service."
As always, helpful, friendly and efficient service.
"Stevens Ford Review"
Keith made the whole process a pleasant experience.
"Great Service"
Great service as usual! No appointment necessary quickly done!
"The Happy Consumer"
10-05-2015
I had bought a used one here, and your service dept. is the best. I never had it soo easy,with car repairs, and numerous occurrences. I had to buy one from Stevens Ford. I am also a loyal customer with Tommy. His is always patient and is honest. All of their salespeople are. I started with Tommy, and I just stayed with him. This is my third purchase thru only him.
"Great Service"
I have a 2012 ford explorer and I needed new brakes. The pricing was competitive and Manny gave great customer service as usual and he was training a new person who also gave great customer service with a smile. Good experience
"Great Dealership And Great Experience!"
Stevens Ford was the fourth dealership I visited and was far the best experience. The three other dealerships did not want to spend time with me and Jenny did. Jenny was a pleasure to work with. She was knowledgeable and efficient and I would definitely recommend her to anyone.
"Great Service"
I would buy another car by Stevens Ford in a heartbeat.
"Stevens Ford -- Always On Top Of Their Game."
The staff is first rate and always THE BEST. I love Stevens Ford and I would never think of going anywhere else.
"Great Salesperson."
Jenny Scheele was our salesperson and couldnt have been any more helpful. Dealer didnt have the exact car I wanted, Jenny search other dealerships and found my car. When we went to pick it up she took her time and explained all the features of the car. I wouldnt hesitate to recommend her and the dealership and to purchase another vehicle from her. Great job Jenny. Tom L. 2016 Ford Escape Titanium
"Good Experience Spotless Showroom"
After we decided to lease a Ford Escape we were put into the customer lounge to wait to pay and deal with insurance company. The wait in the lounge was long however, Luis was nice enough to come over and check on us periodically. We had to go home and pick up our son and come back since it was getting late. The staff there were very nice, helpful and a pleasure to deal with. I really appreciated that!
"Great Car Buying Experience"
My wife and I recently purchased a 2015 Ford Edge from Stevens Ford. They were the only dealer on Long Island that had exactly what we wanted. Keith the sales person was great. He responded to my emails quickly. I had all the information about the car that I requested and the price was set (x-plan) before we set foot in the showroom. When we got there, the car was at the front door all ready to go for a test drive. Once we decided to take the car, it was detailed while we filled out the paperwork. We were in and out in two hours. Overall, it was a great car buying experience. Would definitely recommend this dealer to others. Its just too bad that we live too far away to use their service department.
"Great Sevices"
Excellent service, staff was very helpful...................
"Mr. Litcher"
Service was excellent, communication could have been better when it was found out car was going to be in longer then expected .
"Stevens Ford"
09-09-2015
Bobby was great told us what he thought but wasnt pushy.Pleasure dealing with a good salesman.
"Good Service And Clean And Decorative Facility"
I was treated professionally and with curiously. However when vehicle purchased it was specified that I Edna was to make the purchase solely. with both of our financial info taken, at signing my spouse Warren "feels he was forced to be primary signature" . To date he is upset because he wants to purchase a truck in his own name in the near future!
"Survey Ratings"
Bobby and Doug were great. My only complaints are the LED locked door indicator on the front passenger door does not illuminate, and the calendar advances to the next day 7 hours early.
"Great Dealership"
It is always a pleasure to bring my vehicle in for service. Friendly staff, nice atmosphere while waiting. Vehicle is done in a reasonable amount of time.
"New Vehicle Purchsse"
Purchased a 2015 Ford Edge Sport. Sales Manager and Salesperson were wonderful and professional.
"Great Service "
I had an excellent experience at Stevens Ford thanks to Lew he was amazing so honest say. He was so patient with me he spent days with me. Thank you Lew for making this experience the best I love my new Ford Fusion
"Stevens Ford Excels In Customer Experience!!!"
The staff was as usual, super professional, polite and custom focused. They are engaging while still respecting my time. Very clear about the actions to be done, ensuring any questions are answered. Provide me a good estimate for the service to be completed and advised me of the area I could wait in. Wait area is clean, comfy, had things to keep us entertained. I left and they stated they would call should the car be ready prior to my arrival back. Work was done on time, all actions completed and paperwork ready for me to go. The whole Stevens team excel in the are of customer experience. The number one reason I do business with them is the way they take care of the customer in all departments. Highly recommend them!!!
"Great Service"
My sales agent Lew was awesome He was honest and very trustworthy I must say. As a person that does not trust sales people since I always feel they are take advantage of people. This experience with Lew changed my thoughts. He spent days with me until I decided which vehicle I want and never complained. I even picked out a car and walked out that day not purchasing it and ask to give me time and he did . I was not pushed or did I feel rushed. Everything I was told I got no hideen anything I was amazed. I must also say the Dave the floor manager was also so helped spent time as well with me and explained everything as well as taking my calls to ask how I use the automatic start and what type of gas do I used. I am sure they smiled at that one. I never purchased a new car myself and I love my Fusion hybrid thanks to Lew and Steves ford for making this experience the best for me
"Quick And Easy"
I was able to send my information on the Internet I didnt have to sit and wait for hours. Everything was done for me and upon picking up the car I just had to sign some papers. Easy easy. I highly recommend Stevens ford
"Great Service"
I purchased a fusion with Lew he was awesome very honest. He was very patient with me. I am a difficult person buying from a salesperson I always feel I am getting lied to or taken advantage of. I must say this was not the case at all after doing my research I realized that this man was an honest sales agent and was looking out for me. He spent hours with me not one day but two days willing to go over everything again. He was amazing I am glad I had the experience I had with this dealership since I havent purchased a new car in over 15 years. I also want to mention the floor manager Dave was also amazing answering all my questions. thanks to Lew I love my new car
"Director"
super helpful. will tell others for sure. worked with me to find the right car at the right price. Much better experience then my previous ford dealer.
"Great Service"
The service was great. The staff was friendly and professional. The wait was not long. The waiting room was neat and clean. The recall item was taken care of while my oil change was being done. There was also a rebate I was able to take advantage of for my oil change.
"Great Service"
Our sale agent was awesome, honest, trustworthy, our experience with your dealership was excellent. Our agent spent so much time with us the first day over two hours if not more and the second day another two hours never pushed us to purchased allowed me to soak everything in and come back the next as if I was there for the first went over the vehicle again just amazing when it came the day to pickup the vehicle he again spent over an hour with us explaining in detail how to work everything just amazing, also I have to mention that the general manager also was awesome was very patient with me thank you again I love my new car
"Great Dealership, Easy To Deal With."
Our salesman Tom Montalbano very informative. We are very pleased with our leased 2016 Ford Explorer. The only thing that could improve is the time it always takes when the salesman goes to the manager if your term request changes. It seems at every dealership this is the case, need to be a quicker process from beginning to end I was at the dealership for over 5 hours.
"Excellent Service All Around"
Excellent service all around the dealership. This is my second vehicle and a third on the way from this dealership. great
"Great Service"
Very professional sales people, not pushy and let you take your time
"Helpful"
08-25-2015
Very helpful. Spent time explaining and answering my questions. Thanks again for all your help.
"First Ev"
Fusion energi. Sales service was very good. Made to feel welcome and comfortable. Right smount of pressure that did not put us off and made us come back. Team worked with us to get us what we wanted in car and pulled from another dealer rather than trying to force us into car already on lot. The only problem we had was we saw several different models and tested several others and never got into the exact one so we were expecting certain options that were not present in the final car on the contract. Thats when they tried to work with us to find car with options we expected. Overall experience was good except that I wanted a chrysler 300 and the sales team convinced me on the ford fusion energi.
"Best Car Buying Experience"
Good experience, pleasant people and helpful new car buying does not have to be a hassle.
"Ok, But Long"
I came in for an oil change and ended up staying for all the fluids to be drained, new filters, new fluids put in, etc. It took much longer than anticipated but people were friendly. However for some reason now my miles per gal. has dropped from 28.7 to 26.7. I dont understand how that happened. Would like feedback on this.
"Five Stars"
I made appointment on the website. I checked drop off but was suppose to check wait. Manny the service technician put me on the wait list and I was out in less then an hour. He first said almost there hour.
"Great Buying Experience"
Was a ford escape with many extras. At this point I would say I may be my best ever vehicle. Salesman(Ryan or Bryan) was great to deal with in many extra ways
"Car Owner"
Typical excellent quick and correct service by all personnel
"Pick Up Truck"
everything went okay. The service person did not know how long my truck was going to be when i came to pick it up. Tyrone helped me.
"Great Service."
Service was great! The parts building needs a face lift.
"My Most Recent Service Experience At Stevens 112"
As always, I had a great experience at Stevens 112. The staff is always efficient and I am able to get right back to work.
"15,000 Mile Service"
The low tire pressure was not properly reset and the warning goes off every time I start the car.
