Nissan 112 in Patchogue, NY

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"Helpful, Knowledgeable, Fair."


User

from Lake Grove, N.Y.

Recommended? Yes

Purchased? Yes


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Excellent job by Jim Koerner and Nissan 112! Very knowledgeable, very helpful, fair and no pressure. Would recommend highly.

"Buying A New Nissan!!!"


User

from LINDEENHURST, N.Y

Recommended? Yes

Purchased? Yes


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EXCELLENT SERVICE, FREE DRINKS AND COFFEE!!! PLACE IS BIG AND VERY CLEAN VERY NICE ALL AROUND! JIM WHO LOOKS LIKE HE,S BEEN DOING THIS A WHILE WAS OUTSTANDING AND MADE US FEEL VERY COMFORTABLE! AN ALL AROUND EXCEPTIONAL EXPERIENCE TO THE T! I HIGHLY RECCOMMENED 112 NISSAN IN PATCHOGUE N.Y!!!!

"Horrible"


Tammy Groody

from Medford, new york

Recommended? No

Purchased? No

04-28-2015


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Horrible customer service. Not one person there at the time of my visit was happy with the way they were treated. So rude and take so long for no reason

Response from Nissan 112:

We are so sorry to hear your experience with us didnt go so well. This is definitely not how would like any of our customers to be treated. We do appreciate your feedback as we do try to improve our services. If there is anything we could do to make things right, let us know how we could help! Irving Cruz Sales Manager Nissan 112 631.281.9100 icruz@nissan112.com

"Unprofessional. "


Tammy Groody

from Long island new york

Recommended? No

Purchased? No

04-28-2015


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worst customer service in any dealership Ive been to. nobody would help us. called ahead to male sure a car was still available then drove 45 minutes to find out that it was no longer available tried to speak with the lady who was helping us over the phone that told us it was available and then she just ignored all our calls after that. totally unprofessional. barley give it a 1 star.

Response from Nissan 112:

Thank you for taking the time to express your experience at Nissan 112. We are extremely sorry you had a bad experience. That is not normally how we treat our guest and would like to take the time to apologize for making you feel that way. We will make sure this behavior is not repeated in the future to you or any of our guests. Feel free to contact us if there is anything else we can do for you. Irving Cruz Sales Manager Nissan 112 631.281.9100 icruz@nissan112.com

"Best Dealership On Long Island "


Tammy Groody

from New York suffolk county

Recommended? Yes

Purchased? Yes

11-17-2014


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Excellent service from the first visit until we bought our vehicle, the staff was accommodating and professional with all our questions.

Response from Nissan 112:

Thank you for your feedback! We are pleased to hear how well you enjoyed yourself. Our staff does a brilliant job at taking care of our customers. Let us know if we may be of further assistance. Nissan 112

"Amazing Service "


Tammy Groody

from Medford new york

Recommended? Yes

Purchased? Yes

11-14-2014


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Working out all the numbers with me for each car I was looking at being very helpful and making sure I got what I wanted and didnt stop helping me til I got that

Response from Nissan 112:

We are so happy to hear of your successful experience at Nissan 112! Thank you for taking the time and leaving us a five star rating. If you have any questions or concerns, please dont hesitate to contact us! We hope to see you again. Nissan 112

"Great Salesmanship"


Tammy Groody

from Port Jefferson Station, NY

Recommended? Yes

Purchased? Yes

11-11-2014


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I wasnt pressured in leasing a car. Matt Brown who was our sales man was very polite and a pleasure to do business with. I would definitely come back and lease another car from Matt and I would tell my friends to see Matt if they want a car.

Response from Nissan 112:

Thank you for the five star rating Thomas! We are pleased to hear of your experience at our dealership! Our staff do their best to make sure every customer is taken care of and we can see that with your over all review! We hope to see you again. Nissan 112

"Great Salesman...matty Brown!"


Tammy Groody

from Sound Beach, NY

Recommended? Yes

Purchased? Yes

11-05-2014


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I have purchased other Nissans with the assistance of Matty Brown. He makes the whole experience very comforting and stress free. I never feel like I am being pushed to do something I dont want to nor do I feel I am getting a run around.

Response from Nissan 112:

Thank you for this review, Deborah. We really appreciate you leaving us your input. We are very pleased to hear that Matty could make your car shopping experience so comforting and stress free. We are glad to hear you were satisfied with the service we provide. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Tammy Groody | Internet/BDC Manager

"Great Experience Buying With Dave!"


Tammy Groody

from Islip Terrace, NY

Recommended? Yes

Purchased? Yes

11-05-2014


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Dave was really genuine. He gave us options, let us test drive several different types of trucks and gave my husband piece of mind that we were making the right decision.

Response from Nissan 112:

Thank you for writing this fantastic review, Lynne! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear that Dave took care of you and provide a positive experience with us. We look forward to seeing you again in the future. Tammy Groody | Internet/BDC Manager

"Thankful For The Patience Of My Sales Dealer"


Tammy Groody

from Patchogue, NY

Recommended? Yes

Purchased? Yes

10-29-2014


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Mike was really great and patience with my questions and worries. I never once felt like a burden or just a "sale".

Response from Nissan 112:

Desirae, congratulations on your new vehicle! I am happy to hear you are enjoying your purchase. At Nissan 112, we strive to ensure that no question or concern goes unanswered and its encouraging to know that Mike was able to show you dedicated and personalized service. Thanks again and we look forward to seeing you in the future! Tammy Groody | Internet/BDC Manager

"112 Nissan Rocks"


Tammy Groody

from Amityville, NY

Recommended? Yes

Purchased? Yes

10-27-2014


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i did not feel pressured into buying anything. The advertised internet price was honored without any hassle. The sales person talked about, but did not push financing options. Jordan was great to work with.

Response from Nissan 112:

Joanne, thank you for taking the time to leave us a positive review. We love to hear back from our customers! If there is anything more we can do for you, let us know! Nissan 112

"Excellent Customer Care, Friendly, Warm, Inviting"


Tammy Groody

from Holbrook, NY

Recommended? Yes

Purchased? Yes

10-20-2014


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Nissan 112 is a very special place to me. As soon as you enter the lot, you feel very comfortable. The staff are very nice and down to earth people. My salesperson, Qwen, was extremely helpful, kind and understanding in helping me to choose a vehicle to my liking. Everyone, from the managers at the door (especially Ray) to the finance & service departments, are warm and inviting. I would not hesitate in recommending Nissan 112 to family & friends. Thank you for a wonderful experience. I love my new Pathfinder!

Response from Nissan 112:

Keith, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose our dealership. Qwen, Ray and the rest of the team are a great asset to our dealership and we appreciate them providing you with the service that you deserve. Please feel free to contact us if you have any questions on your new purchase. Thanks for your recommendation as well. Tammy Groody | Internet/BDC Manager

"Great Friendly Staff"


Tammy Groody

from Medford, N.Y.

Recommended? Yes

Purchased? Yes

10-20-2014


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Very friendly staff, made me feel comfortable. Mr. Jordan Babits helped me through my purchase, and made me feel at ease.

Response from Nissan 112:

Steven, we are truly grateful for this awesome review! We are thrilled that Jordan was able to take care of you. He is a great asset and we appreciate him for giving you that comfort during your purchase! I am pleased to know that you feel comfortable and at ease during your visit at our dealership. We look forward to seeing you again! Tammy Groody | Internet/BDC Manager

"Excel Man Service And Group Of People"


Tammy Groody

from Patchogue

Recommended? Yes

Purchased? No

10-20-2014


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Very quick service everyone is so friendly and helpful didnt even mind waiting for my car to be done enjoyed all the pekoe who work especially Tony (Anthony) in service GREAT GUY!!!!

Response from Nissan 112:

Thank you for taking time to share your service experience with us. We are happy to hear that you enjoyed your visit at the dealership and that we completed your service quickly. We look forward to servicing you again in the future. Tammy Groody | Internet/BDC Manager

"Friendly Quick Service."


Tammy Groody

from Blue Point, NY

Recommended? Yes

Purchased? No

10-15-2014


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No appointment necessary for an oil change. Got right in check did a multi point inspection ans checked the transmission fluid levels as requested.

Response from Nissan 112:

We appreciate that you took the time to leave a 5 star rating! The goal at Nissan 112 is to make sure every customer is taken care of and we can see that with your over all review. Let us know if there is anything more we can do for you! Nissan 112

"On Time, Great Service And Great Staff"


Tammy Groody

from Central Islip, NY

Recommended? Yes

Purchased? No

10-08-2014


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Made appointment, taken in right away at the time of my appointment, pleasant and helpful staff. Short time I was done on my way back to work!!

Response from Nissan 112:

Thank you for your kind words. Reviews like yours help us to make sure that were meeting the needs of our customers and were glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Tammy Groody | Internet/BDC Manager

"Great Experience "


Tammy Groody

from Cutchogue, NY

Recommended? Yes

Purchased? Yes

10-06-2014


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First experienced salesman of our entire car shopping experience. Chris was very knowledgeable and we felt at ease when buying our new rogue. Highly recommended and was really willing to work with us.

Response from Nissan 112:

Susan, we are pleased to hear of your pleasant experience with our salesman. Our staff at Nissan 112 truly cares for every customer that comes onto the dealer and we can see that with your over all review. Let us know if there is anything more we can do for you! Nissan 112

"Always Service With A Smile"


Tammy Groody

from Medford, N.Y.

Recommended? Yes

Purchased? No

10-03-2014


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The staff is always friendly!!! They always update on or about when your vehicle will be ready. They have coffee and bagels. That is always a nice. The place is always clean.

Response from Nissan 112:

Rachel, thank you for using our service department and the kind words about our dealership. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Dont hesitate to ask if there is anything else we can do to help you. Tammy Groody | Internet/BDC Manager

"Great Serv. Dept. Terrible Communication With Sale"


Tammy Groody

from Medford, NY

Recommended? Yes

Purchased? No

10-06-2014


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The service department have very nice people, get me in and out as fast as they can. Also good to everyone.

Response from Nissan 112:

Thank you Michelle for taking the time to leave us a positive review! We love to hear back from our customers. If there is anything more we can do to further assist you, let us know! We hope to see you again! Nissan 112

"Great Service"


Tammy Groody

from patchogue, new york

Recommended? Yes

Purchased? Yes

10-03-2014


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Gwen was the most excellent sales person I have ever had... I just love her...She was down to earth and very helpful..I was very nervous about buying a new car and she made me feel comfortable about it..

Response from Nissan 112:

Nancy, thank you for taking the time to leave us a positive review! We love to hear back from our customers. Be sure to contact us if there is anything more we can do for you! We hope to see you again. Nissan 112

"Met Our Needs"


Tammy Groody

from Islip, NY

Recommended? Yes

Purchased? Yes

10-03-2014


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Great experience....everyone was friendly....would recommend dealership to friends and family

Response from Nissan 112:

Bernadette, hello and thank you for this fantastic review! We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! Thanks for your recommendation and we look forward to seeing you again! Tammy Groody | Internet/BDC Manager

"Helpful Employees"


Tammy Groody

from PORT JEFFERSON STATION NY

Recommended? Yes

Purchased? No

10-01-2014


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EVERYONE WAS VERY ATTENTIVE, EVEN THE GUYS WORKING OUTSIDE, MADE SURE TO ASK WHY I WAS THERE, HOW HE COULD HELP, AND SENT ME INSIDE FOR SERVICE!

Response from Nissan 112:

Thank you Donna for taking the time to leave us a positive and thoughtful review. Our team truly cares about every customer that comes into the dealer and we can see that with your overall comment. Let us know if there is anything more we can do for you! Nissan 112

"New Vehicle Purchase"


Tammy Groody

from Patchogue, NY

Recommended? Yes

Purchased? Yes

09-22-2014


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Everything ! They have excellent customer service. And they made me feel like family. The best part was how smooth, and fast the whole deal went.

Response from Nissan 112:

Morena, hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to see and service you in the future! Tammy Groody | Internet/BDC Manager

"Counter Person Excellent"


Tammy Groody

from Nissan 112

Recommended? Yes

Purchased? No

09-17-2014


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The person that I met at the counter was polite, friendly and appeared to be concerned to what I had talked about

Response from Nissan 112:

Andrew, we are committed to providing top quality, polite and friendly service and were ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At the dealership, we value our customers and we look forward to seeing you on your next visit. Tammy Groody | Internet/BDC Manager

"Very Happy Customer"


Tammy Groody

from Dix Hills, NY

Recommended? Yes

Purchased? Yes

09-16-2014


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I liked that the representatives are very down to earth and easy to talk to. I feel that I got the best deal that I could have because I was not taken advantage of. I went to other places that either didnt pay me any mind or tried to seriously rip me off. In no way shape or form did I feel that way at Nissan 112. I went Wednesday and worked out a deal but decided to wait a couple days, however when I woke up Thursday morning I decided I needed the car that day because my old car was ready to die. I called ahead of time and then I stopped by. They were ready for me as best as they could be seeing as they had last minute to have the car ready. But I left with the car I wanted a very happy customer :)

Response from Nissan 112:

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team were able to meet your needs. At the dealership, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Tammy Groody | Internet/BDC Manager

"Great Service"


Tammy Groody

from Long Island, NY

Recommended? Yes

Purchased? Yes

09-15-2014


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Was greeted right away, treated with excellent service and was in and out in a timely fashion with the car I wanted and the price I wanted

Response from Nissan 112:

Donald, we are happy to hear about your all around pleasant experience at Nissan 112. Our team does their best to make sure every customer leaves satisfied. If you have any questions or concerns, dont hesitate to contact us! Nissan 112

"Friendly Service"


Tammy Groody

from Yaphank, NY

Recommended? Yes

Purchased? Yes

09-15-2014


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The friendly service and knowledgable salesman, John Corpac, was the best.

Response from Nissan 112:

Thank you for your feedback! We are pleased to hear how well you enjoyed yourself. Let us know if we may be of further assistance! We hope to see you again. Nissan 112

"Great Service"


Tammy Groody

from Medford, New York

Recommended? Yes

Purchased? Yes

09-15-2014


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Our sales person, Jennifer, knew everything about every car she showed us. Very knowledgeable. Down to earth and not pushy.

Response from Nissan 112:

Thank you for taking the time and leaving us a positive and thoughtful review. Our team does a wonderful job at making sure all of the customers needs are met. Contact us if you have any questions or concerns. Hope to see you again! Nissan 112

"Good Experience"


Tammy Groody

from Medford, NY

Recommended? Yes

Purchased? Yes

09-15-2014


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Salesman : Jason was understanding of what was going on, what we wanted, and did work with us to give us a good deal.

Response from Nissan 112:

Thank you for your feedback! We are pleased to hear how well you enjoyed yourself. Our staff does a brilliant job at taking care of our customers. Let us know if we may be of further assistance. Nissan 112

"Customer Service"


Tammy Groody

from Coram, NY

Recommended? Yes

Purchased? Yes

09-08-2014


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I had an excellent leasing experience with Jennifer. She listened and had my on the road very quickly. She is attentive and treated my like a family member.

Response from Nissan 112:

Thank you for this amazing review, Pam! Were thrilled to hear that Jennifer has been attentive and provided you with an excellent experience during your visit. Family is just what you are and we are very happy that you feel that way. We look forward to the opportunity to see and service you in the future! Tammy Groody | Internet/BDC Manager

"Great Service Dept"


Tammy Groody

from yaphank ny

Recommended? Yes

Purchased? Yes

08-26-2014


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employees were helpful and curteous, I always use this service department and never have a problem getting an appt or just to have them look at my car. They are very trustworthy and anything they say i need done I believe them.

Response from Nissan 112:

Kathy, thank you for sharing this great feedback with us. We feel our service department is what makes our dealership special. Reviews like yours help us to make sure that were meeting the needs of our customers and were glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Tammy Groody | Internet/BDC Manager

"Bait And Switch"


Tammy Groody

from Patchogue, NY

Recommended? No

Purchased? No

06-25-2014


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I got a new car and wanted to put a spoiler on after the purchase. I called the dealers near us and 112 service dept. gave me a $170 price for just the installation. I made an appointment and showed up. While taking my information I was told that it will be 2hours of labor at $115 an hour rate. I told Mike about the conversation on the phone and the fact that they switching what the had quoted me. He talked to his manager and all he could do was %15 discount. I told them I had made plans week ahead to come there as there were 3 or 4 dealerships closer but not the price they had given me... That didnt make a difference. I told him to go ahead and do the work since I had taken off work for this but I wont be coming back. That didnt phase him either. I am writing this review while I am waiting for my car in their services department. Not going back.

Response from Nissan 112:

Mike, I would like to apologize for your experience. I assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact me at your earliest convenience so we can address your issues. Tammy Groody | Internet/BDC Manager

" Previous Unsatisfactory Service Problem"


Tammy Groody

from Medford, NY

Recommended? Yes

Purchased? No

05-22-2014


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Knew the problem due to the letter mailed and did do it the same day which was uncertain if you were going to be able to

Response from Nissan 112:

Marilynn, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit Tammy Groody | Internet/BDC Manager

"Great Service, Clean Facilities"


Tammy Groody

from patchogue, new york

Recommended? Yes

Purchased? No

05-21-2014


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service was fast, completed to my satisfaction and the people that I encounted were courtious, polite and went out of their way to be helpful.

Response from Nissan 112:

Alice, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Tammy Groody | Internet/BDC Manager

"Excellent Service Dept "


Tammy Groody

from Patchogue, NY

Recommended? Yes

Purchased? No

05-21-2014


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They were responsive to my needs and accommodated me instead of insisting that I had to come back and make an appt.

Response from Nissan 112:

Thanks so much for this 5-star review about your experience, Carol! We always enjoy hearing from our customers. I am pleased to hear that our team has been responsive and accommodating during your visit. We hope to work with you again in the future for any of your automotive needs! Tammy Groody | Internet/BDC Manager

"Great Service"


Tammy Groody

from Medford L.I. N.Y.

Recommended? Yes

Purchased? No

05-21-2014


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The check in system went well and people were very help full and polite. The gentleman who helped me was great.

Response from Nissan 112:

Thank you for leaving us this great review, Gerard. We are very happy to hear that our team could be so helpful and polite during your recent visit with us. We look forward to seeing you back again in the future! Take care. Tammy Groody | Internet/BDC Manager

"Owner Finally Gets A Brake (job)"


Tammy Groody

from Holbrook, NY

Recommended? Yes

Purchased? No

05-21-2014


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First time ever, took me into the shop and pointed out the exact issue with my vehicles brakes. So much nicer than just telling me "you need front brakes" ...

Response from Nissan 112:

James, we appreciate your kind words about the entire Nissan 112 service team. Its always great to hear from our customers and were glad you were pleased with the service you received from us. We hope that this experience encourages you to return to us for any future auto needs. Tammy Groody | Internet/BDC Manager

"Excellent Service"


Tammy Groody

from Long Island, New York

Recommended? Yes

Purchased? No

05-21-2014


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My vehicle was ready when promised, with no surprises. Everything done was explained to me in detail, which I appreciate. I would surely recommend this dealership, and would not think of taking my Rogue anywhere else.

Response from Nissan 112:

Theresa, I sincerely thank you for going out of your way to write this review about our dealership. Our top priority is delivering informative service in a detailed manner to each of our guests. We appreciate your recommendation and dont hesitate to call or stop in if you should have any additional questions or concerns. Tammy Groody | Internet/BDC Manager

"Easy Enjoyable Experience "


Tammy Groody

from Long Island, ny

Recommended? Yes

Purchased? Yes

05-21-2014


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I dealt with Jennifer as my sales associate. She was really friendly and listened to my needs and placed me in the perfect vehicle. She was honest and pleasant.

Response from Nissan 112:

Jenna, thank you for taking the time to share your feedback! Jennifer is a great asset to our team, so it does not surprise me that she was able to get you set up with your perfect vehicle. We make it a goal of ours to deliver friendly and attentive service to our customers. All of us hope to see you again when the time comes to service your new car. Tammy Groody | Internet/BDC Manager

"Great Service"


Tammy Groody

from NY

Recommended? Yes

Purchased? Yes

05-21-2014


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I have to tell you Francisco Huaman was a great salesmen!!!I would recommend him when buying or leasing a car!!He was very nice and answered all my questions Thank you!!

Response from Nissan 112:

Omil, I am very happy to hear that your overall experience with John and the rest of our team has been easy and personable. Our team takes customer service very seriously and Im thrilled to know that you are satisfied with your services. I look forward to working with you again and hope that youll find us on Facebook and Twitter to locate outstanding specials from our service department. Best, Tammy Groody | Internet/BDC Manager

"Great, Personable, Honest, Friendly Service."


Tammy Groody

from Patchogue, NY

Recommended? Yes

Purchased? Yes

05-21-2014


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Once again, John made it a very easy, personable experience. I told my wife that the most valuable thing in the world is peace of mind. We keep returning to Nissan 112 because we leave satisfied with the service we get.

Response from Nissan 112:

Omil, I am very happy to hear that your overall experience with John and the rest of our team has been easy and personable. Our team takes customer service very seriously and Im thrilled to know that you are satisfied with your services. I look forward to working with you again and hope that youll find us on Facebook and Twitter to locate outstanding specials from our service department. Best, Tammy Groody | Internet/BDC Manager

"Liars Liars Liars"


Tammy Groody

from Throgs Neck, NY

Recommended? No

Purchased? No

05-21-2014


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They use deceptive tactics to lure you into their dealership. I drove over 50 miles after communicating with their Internet Manager, Raquel Rodriguez. I was very specific as to which vehicle I wanted (2014 Nissan Rogue Select AWD w/convenience pkg, white or red) and explained to Raquel that this was a cash deal, NO LEASE, NO FINANCE. After Raquel quoted me a price, I asked her are there any hidden fees? Raquel said to me, that there are no hidden fees just add tax and DMV fees to the quoted price. She also said to me that Nissan 112 does not ever use hidden fees what so ever, the price quoted is the price. Before going to the dealership, Raquel assured me that the vehicle I am looking for is in their lot and that shell have it ready for me. I trusted her candid tone over the phone and made the over 1 hour drive, paid tolls to their dealership. Once I entered, Raquel handed me over to a sales associate, John. John took me to their other lot down the block from them. John couldnt produce the vehicle that Raquel assured me she had on stock. I explained to John that I drove over one hour and if you didnt have the vehicle, you or Raquel had plenty of time to call me in advance and tell me and I would had gladly came back another day. John tells me the vehicle is on the pier. At this point Im beginning to have my doubts. Then we go back to the dealership so that John can locate the vehicle. John never told me he actually located the vehicle but jumped right into the price. John tells me the price is $250.00 more over quoted price unless Im willing to finance the vehicle. At this point, I realized that I had been lured to Nissan 112 under deceptive tactics. I went to the dealership with the intent to purchase the vehicle. The price quoted to me was in line with other dealerships had quoted me, so I felt confident that it was a quote that was realistic. I only went to Nissan 112 because I did my homework and wanted to find a dealership that actually had the vehicle that I was going to buy. As a consumer and as a hard working man who saves his money......my only interest is in actually seeing the new vehicle that I want to pay cash for. That is my right as a consumer!!! In summary, DO NOT TRUST RAQUEL RODRIGUEZ. DO NOT TRUST JOHN. AND BY FAR.....DO NOT TRUST NISSAN 112!!! THEY WILL LIE TO YOU TO GET YOU IN THEIR DEALERSHIP. THEY WILL TELL YOU THINGS THAT ARE NOT TRUE.

Response from Nissan 112:

We are truly sorry for coming to our store and left with an unpleasant experience. In this case we understand that the situation was magnified due to the long distance traveled. I can personally assure you that we absolutely never instruct our staff to lure any of our customers, nor do we condone the practice at all. We strive to provide our customers with an experience so legitimately positive that they return for all of their servicing and purchasing needs. I would like to discuss this matter in greater detail as soon as possible, please get in contact with us as soon as possible. Regards, Tammy Groody | Internet/BDC Manager

"Excellent Customer Service"


Tammy Groody

from Patchogue NY

Recommended? Yes

Purchased? Yes

05-21-2014


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The sales rep who assisted me took the time to listen to my needs and found something that worked for my situation without pressuring with something that was outside of what I was looking for. It was a very pleasant experience.

Response from Nissan 112:

Denise, our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It is delightful to know that our staff was able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Tammy Groody | Internet/BDC Manager

"Good Service, Comfortable Showroom, And Friendly"


Tammy Groody

from Long Island , NY

Recommended? Yes

Purchased? Yes

05-21-2014


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The sales person was very informative about the car, and very friendly. Offered us a very reasonable price for the car we decided on.

Response from Nissan 112:

Thanks so much for this great review, Barry! We strive to create a friendly and informative experience for all of our customers. The fact that you go out of your way to support our business means a great deal to us. If you need anything else at all, please come back to see us. Also, check out Facebook and Twitter for exclusive content and deals. Tammy Groody | Internet/BDC Manager

"Recently Leased Pathfinder"


Tammy Groody

from Medford, NY

Recommended? Yes

Purchased? Yes

05-21-2014


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Chris Kunzler was great! I will definitely refer him to anyone I know who is looking into purchasing a new car. He answered all of our questions and was very personable and courteous.

Response from Nissan 112:

Peter, Chris will surely be glad to hear of your appreciations and referrals. We strive to ensure that no question or concern goes unanswered and that our guests are provided with personable and courteous service. Thanks for leaving us this great review and we look forward to seeing you again in the future! Tammy Groody | Internet/BDC Manager

"Greatness"


Tammy Groody

from medford NY

Recommended? Yes

Purchased? No

05-21-2014


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I like how all the people are so friendly and even if you buy your car from one guy they are all friendly when you come back for service. I wouldnt buy a Nissan from any one other than John Corpac. we are a family of 4 Nissans all by John. thanks Nissan 112

Response from Nissan 112:

Jessica, we sincerely appreciate your loyalty and for taking the time to leave us this terrific feedback. Our staff prides itself on providing efficient and friendly service to every customer and I am happy to see that your visit reflects these values. We will be sure to share your words with John. We look very forward to seeing you again in the future! Tammy Groody | Internet/BDC Manager

"Great Purchasing Experience"


Tammy Groody

from Mdford, New York

Recommended? Yes

Purchased? Yes

05-21-2014


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My salesman was very knowledgeable and really nice. I couldnt have been treated better. I particularly liked the fact that he didnt try to talk me into anything. He respected my intelligence.As a woman, many men do not.

Response from Nissan 112:

Helen, thank you for taking the time to submit this amazing feedback. Our staff takes pride in their knowledgeable, personalized and respectful customer care service and will be ecstatic to hear that you were satisfied with your experience. If there is anything more we can do for you please feel free to come back and see us any time! Tammy Groody | Internet/BDC Manager

"Wonderful Service And Very Clean Showroom"


Tammy Groody

from Patchogue, NY

Recommended? Yes

Purchased? Yes

05-21-2014


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I did not have to wait around; I was helped the minute I walked in the door. Great service and people! Very friendly!

Response from Nissan 112:

Deborah, thank you for taking the time to submit this amazing feedback. It is a delight to know that we were able to provide you with great service in a timely and friendly manner. If there is anything more we can do please come back and see us again any time! Tammy Groody | Internet/BDC Manager

"John C Walls"


Tammy Groody

from Blue Point, NY

Recommended? Yes

Purchased? No

05-21-2014


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Sandra was so friendly and makes me feel welcome. She genuinely cares for the customers and that is very good customer service!

Response from Nissan 112:

John, we really appreciate you taking the time to leave a review about your experience. I am pleased to hear that Sandra has been very friendly and accommodating during your visit. Our goal is to provide genuine customer care, and I am glad that this was the case for you. We hope to work with you again in the future for any of your automotive needs! Tammy Groody | Internet/BDC Manager

"Purchase Of A Nissan"


Tammy Groody

from Medford, NY

Recommended? Yes

Purchased? Yes

05-21-2014


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A pleasure to deal with Mr. Nixon -- however, the "need" to finalize the deal with another person does not please me. I realize this is a commonn practice but I dont like it!! I much prefer to finalize the deal with the salesman who so carefully and ernestly addressed my concerns. Neverthelss, Dennis expertise and sincerity won me over. Thank you, Dr. Smith and Family

Response from Nissan 112:

We sincerely appreciate your feedback, William. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please dont hesitate to call us if youd like to discuss them in greater detail. Tammy Groody | Internet/BDC Manager

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