Star Nissan Subaru in Bayside, NY

Overall Rating:


Customer Service

Buying Process

Quality of Repair

Overall Facilities

"Great Service!"


Digital Air Strike

from Bayside, N.Y.

Recommended? Yes

Purchased? No

10-24-2017


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Always a good experience, Knowledgeable, and everything else is positive. Been dealing with them for almost fourteen years now..that says it all

Response from Star Nissan Subaru:

Thank you for taking the time to leave this review, Maureen. Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again! Best, Christine Mangione, Customer Relations Manager, 7184230500

"Great Service "


Digital Air Strike

from Bayside, NY

Recommended? Yes

Purchased? No

10-24-2017


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Very helpful and always available. Glad I choose Nissan and looking forward to another 3 years. I have no complaints about Nissan and Rob was great.

Response from Star Nissan Subaru:

Thank you for sharing this great review, Tyeshia! We appreciate your kind words and appreciation for our wonderful team. We look forward to the next 3 years. Best, Christine Mangione, Customer Relations Manager, 7184230500

"Great Service"


Digital Air Strike

from Whitestone, New York

Recommended? Yes

Purchased? Yes

10-16-2017


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I felt comfortable with my sales person. It was my third lease with the same sales person. It didnt take long .

Response from Star Nissan Subaru:

Catherine, you have been doing business with Star Nissan Subaru for years and your review about us is truly appreciated. Enjoy your new car that you recently leased and we will continue the great service that you have been used to for years. Take care and happy trails. Best regards, Christine Mangione, Customer Relations Manager, 7184230500

"Very Clean"


Digital Air Strike

from Bayside NY

Recommended? Yes

Purchased? Yes

10-13-2017


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The workers were very friendly pleasant helpful and very patient. My purchase went in a timely manner. There customer service was pleasant. Everyone was very helpful. I would definitely recommend my family and friends.

Response from Star Nissan Subaru:

Hi Jacqueline and thank you so much for sharing your 5-star feedback with us! Im glad your purchase went so well and we look forward to being able to assist you again in the future. Respectfully, Christine Mangione, Customer Relations Manager, 7184230500

"Cant Ask For A Better Experience"


Digital Air Strike

from Rockville Centre, NY

Recommended? Yes

Purchased? Yes

10-11-2017


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Got a fair price with little to no hassle. Also, after the sale there was a paperwork discrepancy. Staff really went the extra mile to make sure everything was corrected.

Response from Star Nissan Subaru:

David, thank you for sharing your experience with us! Congratulations on your purchase. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. We hope you will continue to use our dealership for your parts and service needs. All the best, Christine Mangione, Customer Relations Manager, 7184230500

"Service"


User

from Bayside, Queens

Recommended? Yes

Purchased? No


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Well Robert Davila is a great customer service representative. He continues to take the job seriously and cares about his customers.

"Great Service, Excellent Cars"


User

from Queens, New York

Recommended? Yes

Purchased? Yes


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Jon Paul was very knowledgeable about the vehicle we were interested in. He guided us step by step and made sure we left the dealership completely satisfied.

"Nissan Sentra 2017"


Digital Air Strike

from Bayside, New York

Recommended? Yes

Purchased? Yes

09-26-2017


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Tony was helpful in finding the right car for me. I felt the price we agreed upon was fair and ar no time wasI pressured to buy anything more than the car options i needed.

Response from Star Nissan Subaru:

Joseph, it was a pleasure to read about your car-buying experience at Star Nissan Subaru. Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. Ill share your comments with Tony and we look forward to working with you again down the road. All the best, Christine Mangione, Customer Relations Manager, 7184230500

"Clean Facilities "


User

from New York NY

Recommended? Yes

Purchased? No


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Robert is a great representative I have been at the service center two times already and he is Helpful and you can tell that he cares for his customers.

"Great Customer Service"


Digital Air Strike

from bayside, ny

Recommended? Yes

Purchased? No

09-12-2017


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the service station have great customer service, and quick service definitely going back everything done on the timely basis highly recommended

Response from Star Nissan Subaru:

Michael, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and Im proud that this was received during your time spent with us. Best regards, Christine Mangione, Customer Relations Manager, 7184230500

"Good Service"


Digital Air Strike

from ny ny

Recommended? Yes

Purchased? No

09-10-2017


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this guy by the name of Donnie is a pro. He knows the job and took care what I ask for.

Response from Star Nissan Subaru:

Thanks for this nice review! Donnie truly knows his stuff. We make sure all of our employees are knowledgeable and he will be glad to hear about your experience. Feel free to visit us if you have any further needs. Warm regards, Christine Mangione, Customer Relations Manager, 7184230500

"Great Service "


Digital Air Strike

from Bayside queens NY

Recommended? Yes

Purchased? Yes

09-10-2017


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The sales men worked with me to make sure I walked away with something I really wanted and could afford

Response from Star Nissan Subaru:

Thank you for your business and this review, Jessica. We couldnt be happier that you had a pleasant car buying experience here at our dealership. Congratulations on your new car! Please come back and see us again in the future with anything else you might need. Take care! Warm regards, Christine Mangione, Customer Relations Manager, 7184230500

"Great Service "


User

from Great Neck, NY

Recommended? Yes

Purchased? Yes


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They are so well organized, efficient and friendly. I could go to a dealership closer to home but I prefer to go to Star Nissan in Bayside! I have been going to them for over nine years. This is my fourth lease with them.

"Nys Inspections Require Tint Removal"


Digital Air Strike

from New York

Recommended? Yes

Purchased? No

09-04-2017


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I needed an inspection and was told (at 4:45! PM) that it could not be performed because I have tinted windows. Happily, the Manager took charge and called a glass shop around the corner . They removed the tint and I was out the door by 5:30

Response from Star Nissan Subaru:

Thank you for your review, Edward. Glad we could provide you with a positive experience. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. Take care! Kind regards, Christine Mangione, Customer Relations Manager, 7184230500

"Great Service By Arnie"


Digital Air Strike

from Bayside, NY

Recommended? Yes

Purchased? No

08-30-2017


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Arnie is always such a helpful mechanic. I only come to this location if Arnie is available to service my vehicle.

Response from Star Nissan Subaru:

Hello Diane, thank you for the wonderful 5 star review! Im so happy you enjoyed your experience with Arnie here at Star Nissan Subaru. We really appreciate your feedback. Thanks again for continually choosing us for your vehicles service needs. All the best, Christine Mangione, Customer Relations Manager, 7184230500

"Great Service And Fair Price"


Digital Air Strike

from nyc ny

Recommended? Yes

Purchased? No

08-27-2017


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the fast and great service when I drop off my truck and finish faster then I thought and ready so I could drive to a doctor appointment than walk

Response from Star Nissan Subaru:

Daniel, we are truly dedicated to providing quality and fast service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review. Be well, Christine Mangione, Customer Relations Manager, 7184230500

"Excellent Service, Staff Is Very Nce"


Digital Air Strike

from Flushing, ny

Recommended? Yes

Purchased? No

08-27-2017


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Service staff is very nice. Service on Repairs and regular service issues are very reliable. Workers are very pleasant to speak to.

Response from Star Nissan Subaru:

Gloria, thanks for this great review! We cant tell you enough how much we appreciate our service team. They do a fantastic job and Im very happy that they were there to take care of you! Thank you again and we always look forward to working with you again in the future! Be well, Christine Mangione, Customer Relations Manager, 7184230500

"Star Nissan "


Digital Air Strike

from Bayside NY

Recommended? Yes

Purchased? No

08-17-2017


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Great customer service all the time Always get sincere advise from advisor. Technician Mostly things get done in timely manner. Situated in a nice neighborhood.

Response from Star Nissan Subaru:

Saima, thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your continued patronage. We appreciate your loyalty to our business and we will absolutely keep up the good work. All the best, Christine Mangione, Customer Relations Manager, 7184230500

"Great Service"


Digital Air Strike

from queens, ny

Recommended? Yes

Purchased? No

08-15-2017


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everything was professional, clean enviroment, polite staff. have gone to this place for many, many years. have recommended your services to others

Response from Star Nissan Subaru:

Thank you so much for being such a loyal customer of Star Nissan Subaru, Sandy. I am so glad that our team has been able to give you such excellent service on your vehicle over the years. We look forward to seeing you again! Best, Christine Mangione, Customer Relations Manager, 7184230500

"Great Service And Repairs"


Digital Air Strike

from New York, ny

Recommended? Yes

Purchased? No

08-15-2017


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The maintenance was done very quickly. Everyone was extremely friendly and personable. Everything that was going to be done was properly explained.

Response from Star Nissan Subaru:

Thank you so much for your review, Daniel! We really appreciate your business and are so happy that we could provide great service to you and your vehicle. We look forward to serving you again! Best, Christine Mangione, Customer Relations Manager, 7184230500

"Checking Small Problem Such As Odd Sound."


Digital Air Strike

from Flushing, NY

Recommended? Yes

Purchased? No

08-15-2017


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Its OK. One thing I really can say is that I waited too long. In general, my experiences with that factory is good.

Response from Star Nissan Subaru:

Thanks for your great review, Liming. We do appreciate for your patience for the extended wait that you encountered. We strive to provide excellent customer service, and were glad that this was the case for you! Please let us know if theres anything else we can do for you. Sincerely, Christine Mangione, Customer Relations Manager, 7184230500

"Two New Cars"


Digital Air Strike

from Queens, new york

Recommended? Yes

Purchased? Yes

08-09-2017


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Great service. Great cars. Nick was awesome. Gus very honest. IRA was spectacular. And coffee isnt bad.. Showroom was clean. Nice direction of cars.

Response from Star Nissan Subaru:

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Enjoy your new cars! Best regards, Christine Mangione, Customer Relations Manager, 7184230500

"Leasing Car"


User

from Bayside NY

Recommended? Yes

Purchased? Yes


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Kenny was very thorough ln the leading process; Diana did a follow up call inquiring about the car and making sure everything was ok.

"Very Good Customer Service"


User

from Flushing, NY

Recommended? Yes

Purchased? No


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Customer service was very good and the hours of operation were very convenient for me. The price for the service I had done was reasonable.

"Service"


User

from flushing

Recommended? Yes

Purchased? No


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I am not too happy with the fact that I had to pay $185 for my service. I was told that I was over 600 miles. I would have liked that when I called to find out about taking my car in for service that I would have been told that if I went over my miles I would have to pay so much money.

"Good, Reliable Service."


User

from Queens, NY

Recommended? Yes

Purchased? No


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I was able to quickly drop my car off and speak with a technician. Its great that even without an appointment, your car can get a good standard of care in a timely manner.

"Very Efficient And Pleasant Experience"


User

from Bayside NY

Recommended? Yes

Purchased? No


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Robert Davila was very professional and did a great job helping to coordinate the repairs in a timely way. His customer care was wonderful.

"Great Service, Knowledgeable And Clean"


User

from plainview, new york

Recommended? Yes

Purchased? No


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quality, reliability and honesty. no appointments necessary. offering Saturday service. Friendly and clean facilities. If your looking to service your car in Bayside NY, check this place out

"Great Service "


User

from New York, NY

Recommended? Yes

Purchased? No


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My length of service was great. I was in and out. They walked me through what I needed for my car.

"There Was Grease Marks Inside My Car"


User

from bayside,ny

Recommended? Yes

Purchased? No


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clean faculty,the mechanic should have been a little more careful inside my car,,there was multiple grease spots,if i was mechanic i would have made sure i cleaned up

"Great Service "


Digital Air Strike

from Queens NY

Recommended? Yes

Purchased? Yes

07-10-2017


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Everything was ok. Service is very good. I was approved quickly without any delay we will continue our business with Star Nissan again. Thank you

Response from Star Nissan Subaru:

Leonid, thank you for the feedback! We are happy to hear of your positive experience at Star Nissan Inc, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Best, Christine Mangione, Customer Relations Manager, 7184230500

"Good Service"


User

from ny 11365

Recommended? Yes

Purchased? No


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have nice experience,fix the problem even I dont know that already had,they did good job for me¿Thanks,I would recommend people to there

"Great Service"


User

from Flushing, NY

Recommended? Yes

Purchased? No


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the serviceman as well the service guy were courteous & will show you what the problem is why they have to replace something in your car

"Great Service "


Digital Air Strike

from Flushing, ny

Recommended? Yes

Purchased? No

06-27-2017


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Ronnies the best and should be promoted to a hire position. Good customer service from him. Thank you for the quick checkout.

Response from Star Nissan Subaru:

We appreciate you taking the time to share this review with us, Soliany. Ronnie is truly an exceptional employee and we appreciate him for giving you a great experience. We look forward to working with you again if you ever have any automotive needs. Best regards, Christine Mangione, Customer Relations Manager, 7184230500

"Great Service "


User

from Bayside, Ny

Recommended? Yes

Purchased? No


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Salesman was very informative and pleasant our car came to us quickly, clean and salesman explain all area about the car. This isnt our first experience at Bayside,

"Purchase A New Nissan Altima"


User

from Bayside,N.Y.

Recommended? Yes

Purchased? Yes


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The salesman,Fernando, was very knowledgeable, personable and professional .Eugene as well also was very knowledgeable and professional in installing my car alarm.

"The Ability To Conduct Business Professionally"


Digital Air Strike

from Flushing, NY

Recommended? Yes

Purchased? No

06-23-2017


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Easy to conduct business, from write up,payment and receiving car. The facility was clean and offer amenities. All carried out in a timely fashion

Response from Star Nissan Subaru:

We appreciate your marvelous feedback, Matthew. Its our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as a timely and professional service to our guests. Please come see us for any future needs. Thanks again! Best regards, Christine Mangione, Customer Relations Manager, 7184230500

"Star Nissan In Flushing -service"


User

from Flushing, New York

Recommended? Yes

Purchased? No


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Courteous employees. Efficient service. No need for a long wait while your car is being serviced. My experience has always been the same each time I visit

"Great Service"


User

from Flushing, NY

Recommended? Yes

Purchased? No


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Friendly and quick. Express service was fast as promised. Free oil change as long as required maintenance is done by dealer.

"Quick Service"


Digital Air Strike

from FLUSHING NY

Recommended? Yes

Purchased? No

06-08-2017


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SAW ADVISOR RIGHT A WAY AND SERVICE WAS QUICKLY PERFORMED BY THE REPAIR TECH AND WAS PROMPTLY RETURNED TO ME

Response from Star Nissan Subaru:

Thank you for sharing this great feedback with us, Stanley. We feel our service department is what makes our dealership special. Reviews like yours help us to make sure that we are continuing to provide our customers the friendly, quick and comfortable service experience that our dealership is known for. I am glad to hear that you were pleased with your visit. We would love to work with you again in the future. Best regards, Christine Mangione, Customer Relations Manager, 7184230500

"Good Service"


Digital Air Strike

from Bayside Queens, NY

Recommended? Yes

Purchased? No

05-30-2017


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I enjoyed the fact that if car needed to stay too long, theyll provide with ride home. Dont have anymore to say.

Response from Star Nissan Subaru:

Wilfredo, its great to know that our team provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. Thank you and I look forward to seeing you again! Best regards, Christine Mangione, Customer Relations Manager, 7184230500

"Extremely Helpful"


Digital Air Strike

from NY

Recommended? Yes

Purchased? No

05-30-2017


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Everyone was extremely helpful and even went out of their way to accomodate me when I had to leave my car and helped me get home.

Response from Star Nissan Subaru:

Giovanna, we strive to provide the best service possible and Im glad we were able to ensure you were taken care of. Dont hesitate to reach out to me for anything else. Thank you for choosing Star Nissan Incs Service Department. Best regards, Christine Mangione, Customer Relations Manager, 7184230500

"Honest Service "


User

from Queens, Ny

Recommended? Yes

Purchased? No


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My 2010 Nissan Maxima transmission gave out. They advised us we had a full manufacturer warranty that saved us Ive 4,000. I appreciate their honest regarding my repair and car return expectations.

"Great Service"


Digital Air Strike

from Queens, New York

Recommended? Yes

Purchased? No

05-26-2017


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The personalized attention I was given and the speed of the services. I was assisted in getting a rental since they had my car overbite.

Response from Star Nissan Subaru:

Thank you for leaving us this great review, Theresa! Customer satisfaction is our number one goal and we will always do our best to make sure everything you need is taken care of during your visit. Thank you and I look forward to seeing you again in the future! Sincerely, Christine Mangione, Customer Relations Manager, 7184230500

"Pleasant Atmosphere "


Digital Air Strike

from Port washington ny

Recommended? Yes

Purchased? Yes

05-19-2017


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I have had 4 maximas, 2 altimas,1 pathfinder obviously i enjoyed the experience there everyone was very pleasant and accommodating

Response from Star Nissan Subaru:

Thank you for this excellent review, Jo. I couldnt be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again for your continued business. Best regards, Christine Mangione, Customer Relations Manager, 7184230500

"Great Friendly Service"


Digital Air Strike

from New york

Recommended? Yes

Purchased? No

05-16-2017


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It was great my experience was absolutely perfect. They were very friendly and profession. And the service was done in a very timely fashion.

Response from Star Nissan Subaru:

We appreciate your time to share this review with us, Daniel. I am pleased that our staff was able to provide you a timely and friendly service experience. Thank you and please dont hesitate to contact me if you have any questions or concerns about your car. Sincerely, Christine Mangione, Customer Relations Manager, 7184230500

"Great Service"


Digital Air Strike

from new york

Recommended? Yes

Purchased? Yes

05-10-2017


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Being a return customer is was a good feeling that Leo our previous salesman was till there and remember us. Leo goes out of his way to ensure all your questions are answered and that your needs are met. Very friendly and attentive to our needs. Again just a pleasure to do business with him.

Response from Star Nissan Subaru:

Thank you for providing us with feedback regarding your recent visit, Karen! Our team works hard to keep our customers coming back to Star Nissan Inc and its great to hear of your continued business. Leo is wholly devoted to the success of our guests experiences and we are both lucky and proud to have him on our team. We appreciate all of your kind words and thank you for returning to our dealership. Happy driving! Sincerely, Christine Mangione, Customer Relations Manager, 7184230500

"Service Quality"


Digital Air Strike

from Flushing NY

Recommended? Yes

Purchased? No

05-05-2017


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Its gerat to go and fix the car at the preset time. Should there be any questions for the service people when they go to get the car?

Response from Star Nissan Subaru:

Thank you for the feedback, Shu! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Best regards, Christine Mangione, Customer Relations Manager, 7184230500

"Great Service"


Digital Air Strike

from New York NY

Recommended? Yes

Purchased? No

05-05-2017


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Dropped off my husband car, quick service, had some recalls which we were never notified of, they fixed all. Everything was done in 1 day

Response from Star Nissan Subaru:

Shalleza, Im glad to hear that your service visit went so well. Its always great to hear from our customers and we appreciate you taking the time to give us feedback. If theres anything more that we can do, please come back and see us again. Take care! Sincerely, Christine Mangione, Customer Relations Manager, 7184230500

"Exallent Staff Great Service"


Karen DeForge

from Queens NY

Recommended? Yes

Purchased? No

04-27-2017


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friendly, courteous and professional staff, unlike other Nissan dealers I been too, who only objective is the dollar and poor service

Response from Star Nissan Subaru:

Kenneth, were so glad you had a great service experience with us! Thank you for taking the time to write this wonderful review, and we look forward to seeing you again.

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