"Nissan Altima"
It was exevellent. I went to this dealer and found the car which I needed
"Really Bad Experience"
The dealer who names Rigen Zhang is so bad, he even recommended me to his friends dealership.
"Two Weeks Waiting For The Answer"
Nobody answers the email, no return phone call. The worst service
"Out Of Staters- Dont Waste Your Time"
We had inquired about a Volvo LAST TUESDAY and have been IGNORED since then, we had to call 3 different times, to now find out that it sold on Saturday, that should have been our car. Absolutely unacceptable customer service, people deserve to know that Major World blatantly ignores out of state customers and out of state people shouldnt waste their time or energy at your dealership.
"Mr. & Mrs. Dollee"
Our sale rep was awesome. He is so knowledgeable of what is he is doing. He was patient and answer all questions to our satisfactory. I will definitely recommend him to my friends, colleagues and family.
"No Response From The Dealer"
I noted two BMW X5 from the dealer in February and March this year and sent them emails but just received their automated reply and no further follow-up service. I then sent reminders to them but still no response. Therefore, up to date, no response.
"Lee Lee"
I have purchased 4 vehicles from them over the last 8 years and I have never been dissatisfied. They have always been very patient nice and understanding. I will always go back when I am ready to get any family member a car.
"Great Experience"
My husband and I had a great experience at Major World. When we walked in we where greated by all staff, even while most of them where busy. Shortly we were approached by Evan, who was also busy and said hed be right with us. True to his word he was there in 2-3 minutes tops. With a great start was a great finish. He was very patient, helpful, and understanding to the needs of a customer. Walked out with the car of choice and a price we could manage. Great business!!!!
"Potential Customer"
Great Custer service , even thou we just have been communicating through email , they are very friendly and currtiest.. they have reached out numerous times to ensure they are here for when ever I am ready to shop or come in to look for a car of my choice ..
"My Experience At Major World"
My experience at Major World was great when it came to Jed the owner and Eric who helped me find a bank with my credit , it may have taken all day and the man who showed me my car my not have been the best but my overall experience was one you would expect at a dealership as this , I was originally going to go to Enterprise car sales but I felt I would have more of a selection here and I was right thank you for all of your help and thank you to Talese the lady in the insurance trailer she wrapped everything up wonderfully
"Great Experience"
The place is a little overwhelming at first sight but everyone is very friendly and helpful. No pressure sales tactics which was great. I was pleasantly surprised and glad I went to major world.
"Theyre Suvs"
03-07-2017
They have really good suvs but theyre price is too high for those cars
"Yy Bir Sey"
03-07-2017
You can get really good cars from this dealer if you hav lot of monu
"Great Selection Of Cars"
The only thing i can say ..Wow!! Definitely this place can make ppl happy with their choices of cars, Service was great my sales person Karmin was very knowledgeable and helpful, and his manager Jed was on top of the game... the entire service was A+, Drove of with 2016 Altima ...great car and i got great deal despite my credit was challenged
"Bad Service "
03-04-2017
I called to get som info about ford van they had when I asked the Rep if the car had accident he said we have over 3000 cars I have no time for ur questions with a really nasty attitude come here and check , bad sales rep I will never buy cars from this people I will rather pay more and not get this kind of answers
"Shady...."
03-04-2017
Mislead me on taking in my trade and then after traveling there, they could not take trade on the vehicle I was interested in. I also could not pay cash or provide my own financing.?? But still interested in car they never return phone calls about my concerns. Price was good on car but they would not return my calls or online application to complete the deal. Bought a Corvette somewhere else from a reputable dealer.
"Just Can Say It Was Amazing!"
03-04-2017
Never in my life I have seen such selection of cars ! This place is has cars for everyone. .the selection is amazing!..Staff was great as well ..met manager Jed He made all possible for me and my family...Thank u so much Jed and Major World family ..u have us as ur customers for life...
"One Of The Most Experienced Dealerships"
03-04-2017
One of the most experience dealership. The rep sales representative was fast so knowledgeable kind. Finance manager was experience he knew the product. The customer iMs Melina is very helpful Im she knows the product. A customer service.
"Robert Brasco Is Awesome....purchased 2014 Jaguar"
02-20-2017
I purchase a 2014 Jaguar XJ L Portfolio from major world in JAN 2017. I can’t say enough about the experience from the time I arrived. The selection is incredible. They never pressure you and will ensure your questions are answered. I met with ROBERT BRASCO who is the floor manager who reached out to me on several occasions and made sure everything that I promised I received. He is an amazing guy and who makes sure you are satisfied. I referred several people since and will definitely purchase another vehicle from Major World. Thank You Again Major and Thank you ROBERT BRASCO . Frank J
"2014 Jaguar Xj L Portfolio"
02-20-2017
I purchase a 2014 Jaguar XJ L Portfolio from major world in JAN 2017. I can’t say enough about the experience from the time I arrived. The selection is incredible. They never pressure you and will ensure your questions are answered. I met with ROBERT BRASCO who is the floor manager who reached out to me on several occasions and made sure everything that I promised I received. He is an amazing guy and who makes sure you are satisfied. I referred several people since and will definitely purchase another vehicle from Major World. Thank You Again Major and Thank you ROBERT BRASCO . Frank J
"Typical Nyc Dealers I Guess"
Contacted the dealership to send more pictures of the car as I am an out of state buyer. No followup pictures, they wanted me to come to the dealership. If you want to do business then heed requests.
"Could Not By A Car Without Coming In."
02-09-2017
Tried to buy a car from out of state, even filled out the online credit app. They called me within minutes but within short order told me I could not buy the car I wanted without coming in to the dealership personally. Strange?
"Rude And Condescending"
I called about a car that they had in stock during regular business hours, no one called back, so I called again the following day, again no call back, towards the end of the day I called a third time and finally got through to "Peter" who claimed to be the manager, I asked about the car in stock and a trade in. Peter could not have possibly been more rude and condescending. He went out of his way to be insulting to me on the phone and it is for this reason, I will never in any shape way or form do business with the Major Auto group.
"No Communication"
12-27-2016
I called about buying a traverse. I was prepared to finance or pay cash. I was told a rep would call. Nobody called. 2 days later I called again. They knew which car I was calling about, since they had my phone number in their system. I told them Nobody had called. I was told it would be escalated to a manager and was assured I would receive a return call. Nobody called. I got an email asking about my buying experience. I replied that I had not received a response to any of my calls, and asked why it was so difficult to buy from them. I received an email from the customer service manager who said I should have received a call by now, and if not, to reply to her personally and she would get it handled. That was 5 days ago. No response to my reply to the customer service manager, nor has she returned my calls
"Did Not Need My Business"
They keep sending auto emails and when I called them out on it, one person- Christina responded but did not answer whether the 5 cars I had chosen from their web site, were still available. It seemed pretty obvious they did not need my business. Perhaps, next time, I will have a better experience.
"Thanks Major World"
Thanks to the care and attention shown by Victor Herrera and his co-workers we were able to find the car we were looking for. We were well-cared-for by this stellar team and cannot recommend them enough. Thank you Major World!
"Buying A New Car"
11-03-2016
Where to buy a leftover brand new car talked about the price I was looking for they said they can do it they will lure you in and then play games with you dont waste your time
"Just Got My New Toyota"
11-03-2016
I have to say ...I was amazed with selection of cars at this dealer. .drove from the bronx to check them out ..and just said ...Wow!! when I saw the lot ..I think that all of the car dealers in entire bronx adding their cars together ..would not come close to the selection what I saw here at Major World . I was shopping for new car for over a month in my area in bronx ...waste of time. .never could get straight answ and I was bounced between 2-3choices of camrys... And guess what saw Major World ad on this website ..went there saw the car I liked it on the web..and too my suprise ..they didnt have only 1 or3 camrys ...they had over 50 of them!!! So that allow me to have choice to pick ..what I like and what I would enjoy it ..not getting pushed into something that I dont like....like they were trying to do in other places So to end this on even happier note ..guys at Major World not only let me choose my car ..but help ed me a lot w my loan ..my credit was less than perfect ..and for making all happen ..I cant thank enough entire staff of Major World and same time I become Customer for life.. Sam from the Bronx Ps. if any one is looking for a car ..Dont waste ur time going anywhere else ..go straight to major world
"Experience Required"
From looking at it seemed to have a very large selection I however I was never able to even look around. After i spoke to a sales rep. (i forget his name) I was immediately taken into what I assume was a processing room filled with other customers and other sales rep. Needless to say it was loud to the point it was hard to concentrate. The sales rep never even took me to view the cars I had asked him about. He only assured me that they had ever car I inquired about both new and used. He instead skipped to the purchasing phase. Which for me being that it was my first attempt at buying a car was the final straw and I left. It just seemed too much like i was being rushed into something or I was being hustled.
"Looking For A New Car"
I went in on 10/15/16 for a new car they looked at my car and was go to offer my $20,000 less what the car was Worth They had the same car on they with a lot of less options selling it for a lot more money this place is a joke do not buy a car from them go to a real dealership to buy a car all of they use cars come from the auctions
"Great Selection & Easy Proccess!"
Great experience salesman and manager worked with me to help me find a great car that I wanted within my price range. Super detailed and made sure to not leave me in the dark and I didnt feel pressured like at other dealers. After I found my car I was able to get a good rate. I would recommend anyone looking for a good deal on a used car to come here. I walked in wanting a car and walked out with one and a smile on my face.
"Finally Got My First New Car!"
Well this was my first time looking for a car and I always wondered if mayor world would be a good place to look for a car. until I decided to go and give it a try! Ohhhh man I was so glad when I left that place since I always had my doubts on how everything sounds so good and hard to believe, but now I understand how everything works and I would definitely recomend my family and friends to go to mayor world.
"Worst Customer Service!!!"
Was on the way to another dealership and waited over 4 hours for this place to give a simple answer as to the color of a cars interior that I like more. I was hung up on and interrupted several times. Wanted this car but ended up buying somewhere else because these people were by far the rudest and most unprofessional. Wish I could give -5 stars. Im easy going and understanding almost to fault and this place took me to a 10 in no time!
"Excellent Service"
I am glad with my purchase, overall I was served with excellent and professional service. I will defenetely recommend to my friends to see Bentley, who is the best dealer. He showed me and helped me to understand new technology. Even though I got mats for my new Chevy as a gift from him. I would give him more stars as I can. A+ Thank you, you are, guys the best
"No Response To Request For Info"
MajorWorld had a listing for a very low mileage Mazda Protege on cars.com, but had no pictures and no price listed. I sent a request for info thru cars.com, but didnt give my phone number, as I dont want them calling me until I can see the car. The response I got back was "I do not have all of the information necessary to provide you additional assistance", but still wanted my phone no. I dont think Im going to get info and dont want to provide my phone no. No reason why they couldnt provide the photos or link to them via email.
"Terrible Experience"
I have seen a posting in Cars.com and called them for details and also informed to provide accurate information as we need to drive 160 miles to this dealership. They said vehicle is in very good condition and has lot of inventory at the same price. They started with the process of finance first even after several attempt requesting to show the vehicle. Asked several times to confirm if they are only doing soft check for credit history they confirmed only soft check, but I did see in credit monitoring services they have run a hard check. Called to ask why they did a hard check, kept transferring calls and no response from finance manager. After that they had taken us to the vehicle, it clean car fax but the vehicle had an accident and the representative informed it will cost minimum of 5000 to fix. Then he started taking us to other vehicles not even one was in good shape all had some sort of body issues. They just wasted our time. There is no match in what the sales person said and the finance manager said about warranty and services. The prices of the other vehicles offered was higher than the dealership certified vehicles. Just waste of time and money visiting this dealership.
"Overall Great Experience"
Overall my experience at major Chevrolet was great. My salesman, angelo was very helpful. I wasnt sure if I was going to lease or finance. Angelo gave me my options and wound up leasing. I expected to get an older car, 2015, but wound up leasing a brand new 2016 chevy malibu. They had a good amount of malibus to choose from, colors, different trim levels. Angelo did a great job and I was able to leave with the car the same day which is always a plus. Id definitely come back to this dealership and refer them to any and everyone I know.
"Satisfactory"
When you find the right salesman things move smoothly. Large selection of cars and average pricing.
"Great Service"
My experience at "Major World" was so simple and well appreciated...not only did they return my call...as soon as I received the call, I went right over there...I was greeted and treated with respect. And as soon as I explained my situation and thought I had no chance...they not only gave me a chance, but I also rode away with a car the same day...I could not believe it...I said to myself all those other places I went to before "Major World" that gave me a problem...I should have came to " Major World" first.
"Great Service"
bought my first car here with confidence. Wes was great and work with my budget. im very satisfied with my honda, accord. l look forward in referring to my friends and family.
"Not Sophisticated"
Saw major advertising from Major World and paid them a visit. This is an old school dealership, lots of tactics to get you to make a trade and is nothing like the tech savvy experience that car buying is turning into. I dont want to sound pompous but I could not tell if the average buyer here had done much research, and appeared to be looking for a change more than seeking value. Prices I initially got quoted were about the same as new car prices. And what really got me annoyed were advertisements in the papers for specific cars, that turned out to have serious damage to the body work. I wont be going back.
"Awesome Service"
Our first time in major word and we got good service ,tank you specially Andres
"Overall Very Satisfy With The Dealer"
My Name is Juan I went to Major World to and purchased a Ford Fusion I am very satisfied with the attention from sales man Danny S. he was very patience and attentive. He give me plenty of options. I am very please with the service and the little problem I see is the process is very long but it was worth it. I recommend this dealer to any one. Also I like to thank Frederico for explaining the financial status. I was recommend it to this dealer by my son who also purchased a couple vehicles from them before. Thank You Major World.
"Nice Sales Representative"
Good Auto Dealer when looking for used cars. Roman Ryan, the sales representative is a very nice man. Helped me since the moment I arrived to the time I left the facility.
"Terrible"
This place it terrible. I walked in and just felt creeped out. The "salesman" was on his phone or was talking to other staff members the whole time. The cars were dirty inside and out.
"Great Service"
Great customer service thank you especially Ruben that help me and my father To get a 2015 brand new car. Satisfied with everything since I got there
"Great Services"
As me and my family approach into the lot we was greeted right away by sales person name Ruben. Right away he asked what we was looking for and started helping us took us to the office to take some information down. After short time we was lookino for cars we did 3 picks then went back to the office to see the finance manager name Federico who was also very helpful. He did everything possible for us to walk out with the car we wanted the same day. They helped us every step of the way to make it a easy process. With in hour or two our car was ready for us to take it home. Highly recommend anyone looking to buy a new or used car to come into major world. In the near future would definitely go back to purchase another car from major world.
"Waste Of A Trip"
Drove from belmar NJ with my fiancé for an appointment to see a 2012 Grand Cherokee she wanted . Got there and the sales guys first kept trying to have me trade my car in. Waited for the salesman for our appt 40 minutes went by until I finally got some help and it was a "manager" who didnt want to help me because I wont sign a paper to have them run my credit. Horrible customer service and I would never go back .
"Quick And Easy Process"
I can surely tell you these people dont waste any time. It was an in and out process once you have found what you are looking for. Its great that they process everything before you leave in an organized manner and you dont have to go to the motor vehicles. Staff were very friendly! Dominique and Roman were very friendly and helpful.
"Chevy Malibu Very Satisfied Customer"
I was VERY HAPPY this time around. I was upset at first and when the mechanic found the problem I was very shocked to find out it was only a fuse. I went to both my mechanic and my Dads mechanic for a NYSI and neither one could find the problem with my car. When I showed up at Major I was upset and when Jonathan Diaz advised me it was a fuse I told my Dad "no more with either one of our mechanics Im sticking with Major World" Thank You Very Much now I have A/C, heating, and Defrost which I definitely need when it rains. Thank You again for a JOB WELL DONE Margie Fiorillo a VERY SATISFIED CUSTOMER!
