Advantage Honda in Manhasset, NY

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"Worst Dealership Ever"


User

from NY

Recommended? No

Purchased? No


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I went to get a quote for bumper repair. The dealership did not have body shop but no one tells us. They outsource the body shop work to a shop called collision star. But the guy called David palmer pointed me to different department but not getting the right place. He gave me a phone number for collision star the I called. It was a wrong number. The number is Ford dealership number! The collision star did not submit my paper work to insurance company. They kept saying will take care of it and my car will be in the in shop for a week or so for estimation. This is not the right thing to do. Not feeling comfortable about the arrangement and I have been sent back and forth multiple times. Stay away for this dealership if you dont want your time to be wasted.

"Kept Emailing Status, Never Answered My Question."


User

from Albuquerque, NM

Recommended? No

Purchased? No


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Emailed asking for info on a car, got repeated questions if I found a car, or if I was satisfied, but never answered my original 2 questions.

"Straight Honest Advice"


User

from PORT WASHINGTON

Recommended? No

Purchased? Yes


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This was my 3rd Honda at Advantage. What I learned is that during the buying process they drag it out as long as possible. Then after finally agreeing on the terms they finally put you in a room with the contract person, who continues to sell you on other products. When your finally done either holding your ground or succoming to more fees , they then have you start signing a mass of contract papers, AND, here is the KEY, the last form your sign is the contract, which by that time you just want to get the heck out of there and dont realize what you just signed. Guess what?thats our fault! I will not buy or lease from Advantage Honda again.They charged me $595 more then agreed and did not drop the $450 disposition fee from our last Honda lease for being a loyal customer, yet , they did in the past and even for my company. NO I WILL NOT RECOMMEND ADVANTAGE HONDA

"Dr Ashvin Butala"


User

from Roslyn heights NY

Recommended? No

Purchased? Yes


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Worst car buying experience I ever had. Especially picking up a new car was extremely painful. Accounting manager very rude, unco-operative. Get ready to wait for hours if you ever decide to go to this disgusting place. I got trapped into buying extended warranty and decided to cancel it. Dealership has failed to honor my request so far and it is already 2 months

"Made Huge Mistake Not Reading Reviews Prior Buying"


User

from Flushing, NY

Recommended? No

Purchased? Yes


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Please do yourself a favor and read the reviews before buying at this dealership - I bought there because the sales person Jeffrey was nice - but other than that it is disgusting service!! I wish I had read reviews prior to buying there!!

"Dealership Unworthy Of Hondas Good Name"


User

from New York, NY

Recommended? No

Purchased? No


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Do not patronize Advantage Honda (1260 Northern Blvd, Manhasset, NY 11030) Bob Sullivan, manager and John Sun (salesperson) are unfit to serve customers. Buying a vehicle is no small undertaking, there is a financial component (budgeting at minimum the next 60 months of your life) a time component (research), and biggest of all an emotional investment. . (Out of all the cars, makes, model, and year..you can only choose ONE!) Today not only was our time wasted but we as customers were not valued. After test driving, moving 3 different stations "because the computer didnt work", being given a bill of sale with a lower printed price crossed out and a higher price written in, and sitting down dealing with insurance, and speaking to the manager twice.. we were told that the car we were securing was SOLD! At that point I had already purchased (and been charged for) insurance for this vehicle. The fact that the car had already been sold was shared with cold disdain, no apologies, no alternatives offered. Just a shrug and a smirk! Bob Sullivan refused to give his business card and John Sun complained about wasting HIS time. We were made to feel as if we did something wrong and they were doing us a favor selling us the car. I implore you to not patronize this dealership and HONDA should visit this dealership to have them do sensitivity training as well as ensure they are meeting brand standards. This dealership is beneath Honda and should be stripped of the privilege to sell their cars.

"Advantage Hondas Pricing Is Very Reasonable."


User

from Floral Park, New York, NY 11004

Recommended? Yes

Purchased? Yes


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I had a highly positive experience leasing my CRV SE from Advantage Honda. The price was very reasonable and the salesperson, Dion, was extremely well mannered, professional and helpful. The total time I had to spend for the entire transaction was no more than an hour. I wanted a specific color -- Moutain Air -- and they brought it from another dealership for me.

"Great Customer Service"


User

from Queens NY

Recommended? Yes

Purchased? Yes


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I went to Advantage Honda to purchase a new family car, and met William Assad. He was to be our Car salesman, and it was a smooth and pleasurable experience. William was affable, pleasant, as well as motivated. He worked with us to make a clear and concise decision on the best car for our needs. While we took time to make our decision, we was patient, followed up with us when he said he would, answered all our questions, and worked with us to make our decision with confidence. Thank you William Assad. We love the car.

"What A Great Experience"


User

from Manhasset, NY

Recommended? Yes

Purchased? Yes


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Sat with a young sales guy, Dion, who was very knowledgable about the Hondas and even the off brand pre owned certified cars being sold at the dealership. Dion came out to help me as he saw me in the car lot looking at a few preowned cars. He asked me my needs and picked a few cars that fit it and let me test drive them. Usually at dealerships they brush you off if youre asking to test drive many cars however I feel it is very necessary in a big purchase like a car and Dion had a lot of patience with me. We eventually picked a Honda Accord Sport that I loved. With help from the banker doing the financing information, I was able to leave the same day with a certified pre owned car with warranty! Thanks so much Advantage Honda and Dion!

"Not A Good Dealer"


User

from Great Neck

Recommended? No

Purchased? No


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The facilities at this dealership are so inadequate that one can hardly drive into the place. Way too many cars on the tiny lot. The showroom hardly has any cars in it and its stuffed to the gills. I know its on Northern Blvd and real estate is expensive but the way the place is managed it is not customer friendly. Sales staff I encountered was not helpful. Id go elsewhere.

"Dion Ramsammy Is The Best Car Salesman"


User

from Queens Village, NY

Recommended? Yes

Purchased? No


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Dion Ramsammy is an amazing car salesman. When going to buy a car I wasnt sure what I wanted. Dion came up to me, greeted me in a very professional manner and asked what kind of car I was interested in buying. He showed me multiple cars from which I could pick from, based on my price range. He knew the features of every car which was impressive. He also allowed me to test drive many cars that I wanted to considered. Dion gave me an affordable price, which is another reason I commend him . Unfortunately, I was forced to fly back to my country because of a family emergency. Due to his friendly hospitality, I highly recommend Dion for any car buyers and will definitely be going back to buy a car.

"Love Excellent Srevice"


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from QUEENS, NY

Recommended? Yes

Purchased? Yes


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had a great time going over the price with the sale man DION. but everything when the way i want it. love this dealer would recommend all of my friends and family.

"Had A Great Service At Advantage Honda"


User

from Flushing New York

Recommended? Yes

Purchased? Yes


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I am a new customer Advantage sling and am very happy to have closed the business i am very satisfied with the vehicle and negotiation deep thanks, William and other staff for attention. Att. Ochoa Family...

"Honda Buyer"


User

from Fl.Pk., NY

Recommended? Yes

Purchased? Yes


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Very good experience... Very good salesman, Jonathan. He knows his cars!! Manager, Mitch sealed the deal... Wanted leather, heated seats... No Problem!! Got them... ! The finance man completed the deal! All are professional and made my husband & myself happy with our purchase. Also , brought other Honda in for recall... Christine handled it... Again, no problems... Thanks Honda & Mitch, hope this is the beginning of a great partnership.

"Recall"


User

from Nassau COunty

Recommended? No

Purchased? No


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Made an appointment to have the airbag recall taken care of. Had a 12:30 appointment and was told it would 1/2 hr. When I got there, I was told 2-3 hours - then the excuses flowed....hr behind, mechanice called in sick, mechanic came in late....not sure why I was only told 1/2 hrs...etc. I will NOT be returning to Advantage Honda ANYTIME soon. I should have known when the service manager left and Frank Avella left it was STRAIGHT DOWNHILL!!! I would not have given any stars but that is NOT an option!

"Steven Gong Has Done It Again!"


User

from new york ny

Recommended? Yes

Purchased? Yes


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I walked in uncertain, scared and vulnerable. Steven took my hand and showed me the way. He was informative, tender and the total-package! Steven is amazing.

"Just Another Car Dealer..."


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from L.I., NY

Recommended? No

Purchased? No


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Called to see if a used car listed on their site was available, was assured that it was. Drove over to see it, and after some waiting around, was advised that someone had put a deposit on it. Looked around - car wasnt even on the lot. Of course, they had other cars they wanted to sell me. Will take my business elsewhere.

"Frank Avella"


User

from Roslyn

Recommended? No

Purchased? Yes


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Lets put it this way , he seen the writing on the wall. Its all New people most quit . their are children working their now , right down to the gsm.

"Pleasant To Work Out A Deal With David James."


User

from Roslyn,N.Y.

Recommended? Yes

Purchased? Yes


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I look forward to a good working relationship with Advantage

"Where Is Frank??"


User

from East Meadow, NY

Recommended? Yes

Purchased? Yes


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I have dealt with Frank Avella for years, but when I called to set up an appointment to replace my leased vehicle, I was told Frank no longer works here. Does anyone know where Frank is working currently? Thanks!

"Repair Service And General Support"


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from Nassau, NY

Recommended? No

Purchased? No


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I did not have a good customer experience with this dealership. Buying process was fairly good and I had done my "homework" on what I was willing to pay and what vehicle I wanted.

"Friendly Staff"


User

from New Hyde Park, NY

Recommended? Yes

Purchased? Yes


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All questions were answered and staff was very friendly. Great repair and service

"Great Service"


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from Great Neck, NY

Recommended? Yes

Purchased? Yes


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For the past 16 years, I have been bringing in my two Honda Accords (1998 and 2008) for servicing at Honda Manhasset. I have never had any complaint whatsoever regarding the dedicated service and care that both cars continue to receive. Thank you, Honda Manhasset for your outstanding service!

"Very Pleased!"


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from Flushing NY

Recommended? Yes

Purchased? No


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Leased a 2014 Civic with Honda Manhasset back in June and have nothing but positive things to say at this point. Down to the whole leasing process from start to finish, they made it as easy and dauntless as possible. Just brought my car there for an oil change last week and again, I was in and out within the hour that they promised me and was very pleased.

"Great Experience With Service At Manhasset."


User

from Glen Oaks, NY

Recommended? Yes

Purchased? No


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Had an excellent experience with Honda Manhasset while getting my Honda-CRV serviced. The newer models of Honda are with automated service reminders and without a service reminder, it is hard to choose what should be get done. One general recommendation is 7000, 15000 miles etc. In may case I had skipped the recommended 7000 miles service and was at 11000 miles--which was far from the 15000 miles service. The representative helped me choose the right things needed for my car. They could have easily pushed me for all the stuff included in the 15000 miles service---but they did not, which I think is nice. The staff was courteous and professional.

"Honda Service"


User

from Great Neck, NY

Recommended? Yes

Purchased? Yes


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Im impressed by friendly and personal service of the people at Honda.

"Excellent Service"


User

from Whitestone, NY

Recommended? Yes

Purchased? No


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I USE MY HONDA TO COMMUTE TO WORK DAILY - APPROX 78+ MILES A DAY FOR THE LAST 2.5 YEARS - SINCE I HAVE HIGH MILAGE, I HAVE MY CAR SERVICED ABOUT EVERY 4 MTHS AT THE HONDA MANHASSET DEALER-SHIP. THE STAFF ARE EXCELLENT, COURTEOUS, AND VERY KNOWLEDGEABLE - YOUR MECHANICS DO AN OUTSTANDING JOB. OVERALL - I AM EXTREMELY STATISFIED WITH YOUR SERVICE THAT YOU PROVIDE. I THINK THE 2010 HONDA CIVIC HAS PERFORMED BEYOND MY EXPECTATIONS AND I KNOW FOR SURE THAT I WILL BE UPGRADING TO A NEWER MODEL NEXT YEAR. THANKS AGAIN

"Good And Quick Service"


User

from Manhasset, NY

Recommended? Yes

Purchased? Yes


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Great service, David is very helpful for all the questions when I bought my new Honda car.

"Excellent Service"


User

from Long Island,NY

Recommended? Yes

Purchased? Yes


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Manhasset Honda provides friendly, quick and no hassle service.

"Service Is Reliable"


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from Bayside, NY

Recommended? Yes

Purchased? Yes


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I have been going to Manhasset Honda since I purchased my car there in 2008. The service advisors are reliable, honest and answer any questions or concerns I may have. Sometimes I do have to wait a little bit longer but its worth it. My car drives great and I follow the maintenance schedule the advisors gave me. I highly recommend this service department. Kelly has been very helpful whenever I bring my car in.

"Excellent Service"


User

from Whitestone, NY

Recommended? Yes

Purchased? No


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Staff was friendly and knowledgeable. Service was done as promised.

"Tire Service"


User

from Fresh meadows, ny

Recommended? Yes

Purchased? No


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I had a flat, and needed a new tire. Not only they put a new tire on, they checked all the tire pressure. I will go back again for any future services I may need on the car! I felt safe that I went to Honda and not any auto shop!

"Great Purchase Experience"


User

from Nassau County, ny

Recommended? Yes

Purchased? Yes


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Great experience with Tony and Armondo. No pressure or hassle when I shopped for a new car. I have nothing but positive feedback for Tony and Armondo at Manhasset Honda. Did not receive the endless phone calls and arrogant sales reps like when I shopped at other dealers.

"Car Service"


User

from Little Neck, NY

Recommended? Yes

Purchased? No


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I was shocked to see how great the service is. Ive been to other dealership with my car and this was the first time I felt greeted well and attended to fast. I received a phone call mid day to inform me my car was ready. I was in and out within 10 mins.

"Great Sales Tem"


User

from New Hyde Park, NY

Recommended? Yes

Purchased? Yes


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Great sales team ,Tony Singh, Maureen G and Brian C. No nonsense ,best priest first quote .Saved $ 500 - $1000. The only dealership that advised me of me of loyalty discount . No pressure, no add ons or ripoff charges .The quote is the price. Tony Singh is honest and friendly. He answered every concern or question. These people are real pros. No bull !!

"First Time Service Was Excellent"


User

from Bayville, NY

Recommended? Yes

Purchased? No


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I purchased a used car for my son from this dealer but already had a Honda that was pre owned which I purchased from another dealer in June of this year. I decided to bring my car to this dealer as well for service and it was timely, good quality and they accomodated me at the last minute. They have very convenient hours and I was able to wait for my car.

"Servicing My Crvs For Over 10 Years"


User

from Douglaston

Recommended? Yes

Purchased? No


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Honda Manhasset has been providing quality services to my Honda CRVs for over 10 years. I have no hesitation recommending their service team to anyone.

"Purchased 2009 Honda Civic Pre Owned"


User

from Bayville, NY

Recommended? Yes

Purchased? Yes


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Found John Zimmerman and Benny DAngela very helpful in finding the perfect pre owned Honda foir my son.

"Simple, Painless Experience Buying A New Car"


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from Whitestone, NY

Recommended? Yes

Purchased? Yes


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Having dealt with other Honda dealerships in the past, that I would never visit again, this was the polar opposite of that. It was an enjoyable experience.

"Honda Manhasset"


User

from New York

Recommended? Yes

Purchased? No


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First time had a oil change and tire rotation at Honda Manhasset. they have a great service and friendly, details and quick, I definitely will go back next time.

"Great Service!!!"


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from Glendale, NY

Recommended? Yes

Purchased? No


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I live in Queens and i drive all the way to the island for all my car services, they have great service and car delivered as promised.

"Quick Service"


User

from East meadow ny

Recommended? Yes

Purchased? Yes


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When I bring my car to be serviced it is done with in an hour every time.

"Purchasing A Used Car From Honda Manhasset"


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from WOODSIDE NY

Recommended? Yes

Purchased? Yes


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I HAVE HAD THE GREAT PLEASURE OF DEALING WITH SALES REP DAVID AND HIS MANAGER AMAR. THEY ARE BOTH GREAT INDIVIDUALS WHO ARE STRAIGHT FORWARD AND NO NONSENSE. AMAR APPROVED THE DEAL THAT I WANTED AND DAVID WENT ABOVE AND BEYOND ALL EXPECTATIONS- EVEN WENT OUT OF HIS WAY TO SATISFY A VERBAL COMMITMENT. OVERALL I AM EXTREMELY SATISFIED WITH BOTH INDIVIDUALS AND WILL CERTAINLY RETURN TO BUY ANOTHER VEHICLE FROM THEM. I WILL ALSO DIRECT ALL MY FRIENDS TO DAVID BECAUSE HE IS PROFESSIONAL AND STRAIGHT FORWARD.

"Buying A Car Made Easy"


User

from Middle Village, NY

Recommended? Yes

Purchased? Yes


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I just bought a new 2014 Honda Accord from Frank Avella. Frank made the process a happy one for me. He went over every detail of the sale and let me ask as many questions as I needed to feel comfortable purchasing the car. I was extremely happy with Frank, as well as the Manager Charlie Martino, who worked with me to get a price that I felt was fair and reasonable. When I returned to pick up the car, Frank made sure everything went smoothly. I was also impressed with Eddie from the Service Dept. He spent a lot of time with me going over all the features on the car that were new to me and offered to help me in the future if I still had any questions. Every dealership should have the quality of the staff that Honda Manhasset has.

"Great Service, Reliable"


User

from Bayside, NY

Recommended? Yes

Purchased? Yes


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I always use this dealer since they are reliable, honest and I receive good service. I have my Honda almost 6 years and it has been trouble free. I maintain the car and ask the advisor his/her advice about servicing. I can also depend on Manhasset Honda for servicing my car.

"Awesome Service"


User

from Whitestone, NY

Recommended? Yes

Purchased? Yes


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I am always treated with respect and thorough, good service. I even bring a Chevy and a Nissan to there to get serviced

"No Communication No Effort"


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from Long island

Recommended? No

Purchased? No


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I ordered an Accord and left a deposit. After 6 months with no communication I had to go back to the dealer and find out where my car was. Unreturned phone calls and computer down excuses is all I received. They are looking to a district manager to find me a car. It is obvious the order was never placed to build the car. Poor salesmanship and a lack of caring about the customer.

"Real Easy And Great Experience"


User

from Port Jefferson NY

Recommended? Yes

Purchased? Yes


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After searching a couple weeks for a CRV, I contacted Honda Manhasset and they had exactly what we wanted. Daryl, our sales guide, patiently walked us through the vehicles, new and used, before we chose our vehicle. This vehicle was for my wife and the sales guide directed all questions and conversations to her. Nice to see this kind of respect! We drove from Port Jeff to Manhasset and our very happy we did. Highly recommend!!!

"Fantastic Service!"


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from Bayside, NY

Recommended? Yes

Purchased? No


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This review is on behalf of Richard K. Hes extremely satisfied with the service here. He had been bringing it to Huntington Honda, where they never seemed to be able to figure out the problem. The service has been fantastic and hes quite happy to have his issues fixed without trouble.

"Professional, Courteous & Expeditious Service"


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from Bayside, NY

Recommended? Yes

Purchased? Yes


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As always, great service (professional, courteous & expeditious). Thank You!

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