Westchester Toyota in Yonkers, NY

Overall Rating:


Customer Service

Buying Process

Quality of Repair

Overall Facilities

"Ahmadou Is The Best!"


David Lee

from New York

Recommended? Yes

Purchased? Yes

10-17-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:

Working with Ahmadou at Westchester Toyota is fantastic. He is very fair and helpful. I would recommend him to anyone looking for a new or used car.

Response from Westchester Toyota:

Thank you for the five star review. Were glad Ahmadou was of great help.

"Garnett Jobson"


User

from Yonkers,Ny

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Your rep.Mr.Ahmadou was most helpful in all respects..Surely a very good asset to your business, for that matter any business..Very courteous,understanding and very informative.

"Buying A Car At Toyota Westchester"


User

from Bronxville, NY

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Buying a new vehicle at Toyota Westchester proved to be a very good experience. My family and I came to the dealership and said from the outset that we were interested in a Rav4 SUV. Our dealer, Winston Balbuena, provided excellent service. Hes very competent, responsive and helpful. The time that he devoted to carrying out a test drive and readily providing explanations of the different features and options, gave us the space and inclination needed to come to a decision on which model to go for. Finally, his openness to negotiate, allowed us to agree on a package and price and to successfully conclude a purchase contract.

"I Came In To The Dealership Gabriel Assisted Me."


User

from Bronx, NY

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I came in to the dealership Gabriel assisted me. He went above and beyond to accommodate me. He listen to me and took into account my needs and budget. He continued by sitting in the car and teach me how to use the car features. He was respectful and very professional. Thank you

"Lucretia Julien"


User

from Yonkers New york

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


This was my first time coming to the Toyota Westchester dealership. I had a great experience. Ahmaolou is a great representative. My friend walk in just shopping around. but after talking with Ahmaolou I drive out with the car I wanted the Toyota RAV4.

"Lucretia Julien"


User

from brooklyn new york

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


This was my first time at the dealership my friend introduced me she bought her car at your store. Ahmaolou took care of me it was a great experience he is a great representative I am very pleased with the the car I choose with his help the toyota RAV4 2017.

"Service Department Refuses To Honor Contract."


User

from Sleepy hollow, NY

Recommended? No

Purchased? Yes


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Service department refused to honor the contract. Contract stated that from 1 year of purchase of the vehicle I get an oil ch age and a tire rotation every 5k miles. Service department representative made up obscure rules that go against this contract and forced me to pay for an oil change as I needed one. Refused to provide me with a manager contact info. Won’t recommend this service area to anyone.

"Raul Was A Great Salesman!we Love Our Car!"


User

from Hastings-on Hudson, NY

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Several months ago, we had first used their maintenance location to repair a recall item, and the service was great. This weekend, we were lucky to purchase a certified pre-owned 2014 corolla. Raul was exceptionally helpful and patient with us. He is an excellent, low key as opposed to pushy, salesman who asks you the right questions to get the right results. Perfection for any customer! Everyone at Westchester Toyota was helpful. They have a constant stream of happy, satisfied customers, and actually take the time out to spend the time needed with each one. No pressure at all. The Finance man (Dennis?)was a tremendous help to us too. He understood our current financial situation, and did not push us like 95% of Finance guys would. Thank you so much. We definitely will get our next car there.

"Wonderful Experience!"


David Lee

from Bronx, NY

Recommended? Yes

Purchased? Yes

09-18-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


We had a terrible experience at another dealership so we were a bit gun shy walking into Toyota of Westchester. Pedro quickly put us at ease. He wasnt in our faces, he was friendly without being fake, and he answered all of our questions directly. There was no up-selling, bait-and-switch, or any other obnoxious attempt to get us to buy something we didnt want or need. The entire experience was very pleasant and painless. Pedros honesty and straightforward manner was refreshing. We even saved money on our car insurance through their office, receiving auto and renters insurance for less than we had been paying for auto previously. Every person on staff that we interacted with was friendly, helpful, and honest. Thank you Pedro and Toyota of Westchester for all of your help!

Response from Westchester Toyota:

Cassandra the hope is that we make the experience quick and pleasant for all of our customers. Enjoy your new car.

"Ahmadou Is A Great Sales Representative"


User

from Yonkers New York

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Great service, sales reps were willing to work with me until I got exactly what I wanted

"Mrs Pamela Rutledge-hunte"


User

from New York, NY

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Claudio Soriano was my sales rep at Westchester Toyota. The experience was like none other. Hes professional, informative and came through with the car in a couple of months. He makes his self available for questions and is very patient. Im absolutely grateful and love my car and so does everyone who sees it. It rides smooth and is dependable Thank you Toyota

"Toyota Rav4"


User

from Yonkers, NY

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


My husband and I went just to take a look of the prices and Pedro Segura saw us looking around. He was so attentative and corteus. He was very patient and honest. He took the time to hear what we were looking for and make us to realize something very important: When shoping a car think about your family. Thank you Pedro, we are so happy with our first-time-new car.

"Great Experience!"


User

from Bronx, NY

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Pedro Segura was extremely helpful, informative and patient during the buying process. I initially visited just to get more information and then returned 2 weeks later to finalize the process & purchase the car. I retuned primarily due to my previous good experiences at Westchester Toyota and due to Pedros expertise and ability to listen to what I was looking for. My only recommendation for improvement would be that during the meeting with the financial services person, they should have pamphlets where there is a clearer presentation comparing the current available options for Toyota Care.

"Great Experience"


User

from Yonkers, NY

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


This was my 3rd time buying a Rav4 at Westchester Toyota. This was, by far, the best experience to date. My salesperson, Gabriel Quiero, was friendly, courteous, accommodating and knowledgeable. He made the process of trading my 2011 Rav4 painless. I actually found the experience enjoyable. I was pleased with the trade offer, thrilled, I got the exact truck I wanted and pleasantly surprised by the financial and insurance process. I got a great APR and worry free maintenance for years to come!

"Excellent Experience At Westchester Toyota"


User

from Yonkers, NY

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


My salesperson, Pedro, was fantastic. He understood what I needed in a used car and helped me through every step of the process. He was professional, courteous, thorough, patient and a pleasure to work with. Pedro made certain I understood all of the features of the car before I drove it off the lot. His follow up on my questions and concerns was outstanding. I would highly recommend him to anyone shopping for a vehicle.

"New Car"


User

from Bronx, ny

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Im shopping for my options for a new car and claudio has given me all the information needed to make my decision. When im ready he is my guy

"Pleasure To Deal With Westchester Toyota"


User

from Eastchester, NY

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I recently leased a vehicle at Westchester Toyota. The experience was a pleasant one in a large part because of the knowledge, professionalism and courtesy displayed by salesman Pedro Segura. Pedro extended himself to accommodate our needs and made the purchase a pleasant and non-stressful experience. The other employees also provided friendly and professional service.

"My New Chr"


David Lee

from Tarrytown NY

Recommended? Yes

Purchased? Yes

08-07-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Vincent was an amazing sales person he treated me very nice and was very informative about the car I was purchasing. I would highly reccomend him. I am very happy with my purchase !

Response from Westchester Toyota:

Thank you for this amazing review and thank you for recommending us as well. We hope you are enjoying your new vehicle and we welcome you to our Westchester Toyota family!

"Great Service"


User

from Yonkers, NY

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Claudio is the best. Really helped me out through my purchase process.

"Outstanding Service"


User

from Tarrytown, NY

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Overall Facilities:


Mr. Pedro Segura was great. Overall this dealer works to give you the best for your price. This is my second car from this dealer.

"Mr Francisco Romero"


David Lee

from Yonkers

Recommended? Yes

Purchased? Yes

07-28-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Francisco is a very excellent person I love all his help I was able to have my dream car Rav4 LE he was very excellent in explaining the difference between lease and financing highly recommend Francisco for your next purchase

Response from Westchester Toyota:

Thank you for this excellent review and for recommending us. We hope you are enjoying your new Rav4 and we welcome you to our Westchester Toyota family!

"Exceptionally Stress Free New Car Purchase"


User

from Greenwich, CT

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Purchased a new RAV4 via the Costco Auto Purchase Program and it was as stress free as billed. Our sales rep Pedro Segura was knowledgeable, professional and made the process a pleasure. The color we wanted had to be sourced from another dealership and he kept us informed throughout. I would recommend Pedro Segura and the Costco program to anyone looking to buy a Toyota.

"Apprentice"


David Lee

from Bronx NY

Recommended? Yes

Purchased? Yes

07-25-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Great customer service at Westchester Toyota. Ahmaolou was very friendly, professional and patient throughout the entire buying process. He ensured me that he will do everything that he can to get me what I was looking for, and he did just that. I am very satisfied with his service and will definitely recommend to others.

Response from Westchester Toyota:

Thank you for sharing your great experience with us and for recommending us as well. We hope you are enjoying your new vehicle and we welcome you to our Westchester Toyota family!

"Rav4 Le 2017"


User

from yonkers

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Best experience I have had so far but its always been a good experience this is my 4th Camry from this dealership and Sam Marji was the sales representative he is absolutely great He knows Toyotas very well I will definitely keep coming back to this dealership and Sam Marji again and again

"Awesome Service"


David Lee

from BRONX

Recommended? Yes

Purchased? Yes

07-17-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Great customer service, Claudio Soriano made sure I left happy, satisfied, amd confident about my purchase!

Response from Westchester Toyota:

Thank you for this great review. We are so happy that you left happy and confident with your purchase. We hope you are enjoying your new vehicle and we welcome you to our Westchester Toyota family!

"Mr Romero"


User

from Yonkers

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Mr. Romero exhibited professional and diligent service. I highly recommend his service and expertise, Westchester Toyota delivered attentive and exceptional service through Francisco Romero

"Mr Romero"


User

from Yonkers

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Mr. Romero exhibited professional and diligent service. I highly recommend his service and expertise, Westchester Toyota delivered attentive and exceptional service through Francisco Romero

"2014 Venza Xle Awd"


User

from Riverdale, New York

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


First time buying a Toy!!! :) I walked in no appiontment, and I meet Ahmedu ( hope I spelled it right ). He was very nice and helped me. I think he was on lunch.. He showed the car and I drove it. He gave me a great deal and paperwork was quick and easy. My whole experience at Weschester Toyota was relaxed and staff was freindly. Thank You..

"Broken Windshiled"


User

from yonkers ny

Recommended? No

Purchased? Yes


Overall Rating:

Customer Service:
Quality of Repair:
Overall Facilities:

got a crack on the windshield on july 1,2017... called Toyota on july 6th and purchased the windshield costing appx $800.00. I was told that the windshield would arrive by July 14... call today and now was told that the windshield would not arrive by July 20.. Toyota has obligated me to drive with a cracked windshield now for 3 weeks ... how is that possible?

"Looking For My First Car."


David Lee

from Yonkers, New York

Recommended? Yes

Purchased? Yes

07-11-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Came to toyota to look for a used car to finance and Vincent Valentine helped me and my mom out, he even showed us how it ran and it ran smooth and nice.

Response from Westchester Toyota:

We are happy that Vincent was here to help. We thank you for this awesome review and we welcome you to our Westchester Toyota family!

"Amanda Ortiz"


David Lee

from Yonkers Ny

Recommended? Yes

Purchased? Yes

07-05-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Pedro thank you for all your hard work in getting me into a new car with affordable payments !!! Best dealer hands down!

Response from Westchester Toyota:

Thank you for sharing your wonderful experience with Pedro. We hope you are enjoying your new vehicle and we welcome you to our Westchester Toyota family!

"Brought A Highlander, Pedro Segura Very Helpful"


David Lee

from bronx,ny

Recommended? Yes

Purchased? No

07-03-2017


Overall Rating:

Customer Service:

Overall Facilities:


Pedro Segura, went above and beyond the call of duty in assisting me with my new highlander.It was near closing time as he sat calmly with me, making it a enjoyable experience.He figured out exactly what the problem and proceeded to fix it.I only wish he was my dealer. What a beautiful and friendly personality he has.

Response from Westchester Toyota:

Thank you for sharing your wonderful experience with Pedro. We hope you are enjoying your new Highlander and we welcome you to our Westchester Toyota family!

"2017 Highlander"


David Lee

from Tuckahoe, NY

Recommended? Yes

Purchased? Yes

07-03-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Great price, our salesman (Pedro) was polite, cooperative, understanding, helpful and not too pushy. Great buying experience.

Response from Westchester Toyota:

Thank you for sharing your experience with us. We welcome you to our Westchester Toyota family!

"Service"


User

from Bronxville, NY 10708

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Great discount price for my oil change.......Mr Glenn Veras was very nice took time and patience to listen to our concern, great customer service. Before i was not happy because they didnt completed work but now im getting confident for the good service done. Thanks i will come back on next service. Good job, great customer service. Thanks Mr Veras.

"Highly Recommend This Place"


User

from Yonkers

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:

Hello community!! I usually dont write reviews, but I had to because the level of service and professionalism that George and Amadeu from westchester toyota showed to me went highly well beyon my expectations.....Very, very helpful, Knowledgeable and most importantly honest, "no games around" definitely would not hesitate to refer this two beautiful persons to a friend«George and Amadeou»What a great team!! Only thing I wasnt too happy, was the time that I had to wait, but I understand that there is a point that is not on their hands :)

"Pedro Segura The Best Dealer"


David Lee

from Yonkers, NY

Recommended? Yes

Purchased? Yes

06-14-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Pedro segura was a wonderful dealer he help choice the perfect car for my liking. The best you can find in Westchester Toyota

Response from Westchester Toyota:

Thank you for your kind words. We hope you are enjoying your new vehicle and we welcome you to our Westchester Toyota family!

"Highly Recommend Toyota !!!"


David Lee

from Yonkers ,ny

Recommended? Yes

Purchased? Yes

06-14-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Pedro Segura was so friendly and professional throughout the process. No gimmicks and or surprises, was straight forward and knowledgeable. I would defiantly recommend this dealership.

Response from Westchester Toyota:

Thank you for sharing your wonderful experience with us and thank you for recommending us. We hope you are enjoying your new vehicle and we welcome you to our Westchester Toyota family!

"Very Welcoming"


David Lee

from Denver, CO

Recommended? Yes

Purchased? No

06-12-2017


Overall Rating:

Customer Service:

Overall Facilities:


Shopping in the northeast to take advantage of Toyota incentives. Didnt buy my Prius Prime there but my visit there was pleasant

Response from Westchester Toyota:

Thank you for sharing your experience with us. Please do not hesitate to contact us when you are ready for your Toyota Prius. We welcome you to our Westchester Toyota family!

"Leased A 2016 4runner"


User

from Yonkers

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


My family just leased a 2016 4Runner through our wonderful Salesman, Vincent Valentine. He was very thorough and informative during the whole process. We greatly appreciated his honesty and providing us with the best deal for our family car. We will definitely be working with him when we purchase our next few cars in the near future!

"Great Salesperson"


User

from White plains

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Great dealership, Vincent was very helpful in finding the car I selected to look at, it was a great experience, I got an amazing deal with them, i definitely recommend Vincent to friends.

"Looking For A Fair Deal"


David Lee

from Newark, NJ

Recommended? No

Purchased? No

05-25-2017


Overall Rating:

Customer Service:

Overall Facilities:

Not impressed. Sells vehicles at high blue book price. Flooded with e-mails all from different managers asking me to speak with another manager. I decided to look elsewhere. One manager texted me saying they only sell at listed prices.

Response from Westchester Toyota:

Our vehicles are aggressively priced. We dont leave a lot of room for negotiation. We are very persistent with follow-up.

"Getting My Highlander"


David Lee

from YINKERS. NY

Recommended? Yes

Purchased? Yes

05-16-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


This is the third. Vehicle that I have purchased from Toyota. I am please to say the experience was great as always My sales rep Amado Mbaye was excellent he gave me all the facts about the car and was most gracious and informative.,because he was so good I would recommend my friends and family to come to him to buy a car.FANTASTIC SERVICE!

Response from Westchester Toyota:

Thank you for this great review and for your continued business. We hope you are enjoying your new Highlander and we appreciate you recommending us!

"Great Experience"


User

from Yonkers, NY

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I walked inside westchester Toyota to look at the 2017 Camry. Didnt expect to come out with a new one. My first time buying a new car and the experience was full of excitement. Definitely built a relationship with westchester Toyota.

"Excellent New Car Purchase Experience"


David Lee

from Astoria, NY

Recommended? Yes

Purchased? Yes

05-10-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Vincent at Westchester Toyota is a true professional. He made my car buying experience a pleasurable one. I took a lot of his time. But he remained professional, knowledgeable and accomodating. He provided me with all my options. In the end, I wound up with a beautiful new Highlander. He was even kind enough to personally put on my crossbars for me free. A truly great experience from an awesome professional. Not a negative thing to say. And Im normally pretty critical...

Response from Westchester Toyota:

Thank you for this amazing review. We happy that Vincent was here to help. We hope you are enjoying your new vehicle and we welcome you to our Westchester Toyota family!

"Excellent New Car Purchase Experience"


David Lee

from Astoria, NY

Recommended? Yes

Purchased? Yes

05-10-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Vincent at Westchester Toyota is a true professional. He made my car buying experience a pleasurable one. I took a lot of his time. But he remained professional, knowledgeable and accomodating. He provided me with all my options. In the end, I wound up with a beautiful new Highlander. He was even kind enough to personally put on my crossbars for me free. A truly great experience from an awesome professional. Not a negative thing to say. And Im normally pretty critical...

Response from Westchester Toyota:

Thank you for this amazing review. We happy that Vincent was here to help. We hope you are enjoying your new vehicle and we welcome you to our Westchester Toyota family!

"Excellent New Car Purchase Experience"


David Lee

from Astoria, NY

Recommended? Yes

Purchased? Yes

05-10-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Vincent at Westchester Toyota is a true professional. He made my car buying experience a pleasurable one. I took a lot of his time. But he remained professional, knowledgeable and accomodating. He provided me with all my options. In the end, I wound up with a beautiful new Highlander. He was even kind enough to personally put on my crossbars for me free. A truly great experience from an awesome professional. Not a negative thing to say. And Im normally pretty critical...

Response from Westchester Toyota:

Thank you for this amazing review. We happy that Vincent was here to help. We hope you are enjoying your new vehicle and we welcome you to our Westchester Toyota family!

"My Girls New Car!!!"


User

from Yonkers, NY

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Great service from Vincent it was a in and out we appreciate the time and professionalism from the team. We highly recommend this location!!

"New Car From Pedro!"


David Lee

from Yonkers, NY

Recommended? Yes

Purchased? Yes

05-02-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Bought a car this weekend from Pedro at Westchester Toyota and it was a great experience. Pedro provided outstanding customer service from the start of the process to the finish! Would absolutely buy a car from him again in the future. David, the Business Manager, did an amazing job of walking us through the final stages of the purchase. So helpful and accommodating! Overall, I had a fantastic experience!

Response from Westchester Toyota:

Thank you for this awesome review. We are happy that Pedro was here to help you with your vehicle purchase. Welcome to our Westchester Toyota family!

"My Experience"


User

from Yonkers, New York

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


An excellent job that the car dealership did to provide me all the information that I needed to buy a car that best suited for my family and I. All I can say is thank you to everyone that pitched in to help me get a brand new car.

"My Experience"


User

from Yonkers, New York

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


An excellent job that the car dealership did to provide me all the information that I needed to buy a car that best suited for my family and I. All I can say is thank you to everyone that pitched in to help me get a brand new car.

Prices exclude tax, tags, and $75.00 doc fee

Contact This Dealer

Send Us Feedback ×


Locating Vehicles In Your Area