"Matthew Lopez"

Matt and Bryan made this process stress free, welcoming from the beginning and they were able to take me out of my nissan and put me in a BRAND NEW sonata! thank you guys!

"New Car"

Andres and his manager at Hyundai in LIC were great. He was so helpful and never pushy like everywhere else. He was willing to work with us on pricing for our new car and gave us a great price for our trade in.

"Matthew Lopez & Jay Rohan"

Impeccable service from the door!! From the atmosphere, the attention to detail and the informative guidance-these guys made what couldve been a nerve wracking experience into one of my most enjoyable, beneficial and memorable experiences. I dont regret a second and would recommend without hesitation Matthew, Jay and the dealership.

"Matthew Lopez"

Matt was very professional, helpful and patient with us. He helped us choose the car that best suited us. He explained everything in detail regarding the car. We will definitely recommend him to our family and friends looking to get a car.

"Just Bought A Tucson"

Gary is a sweet guy and a very helpful salesman. He helped us secure a very good Lease price.

"Their Service Department Is Terrible Terrible Bad!"

Their service department is TERRIBLE TERRIBLE BAD!!! save yourself time and money and go to a different dealer if you need service on your Hyundai, I made an appointment to install rain guards (which I purchased) on my Genesis which should take about 30 minutes to complete, my appointment was for 10:30, I show up and give my information to Kevin who said that it should be done in about an hour max 2 hours, I said I cant wait 2 hours Ill go to work in Brooklyn and please call me once its ready and Ill pick it up, he said they are only open today till 4:30 so I should come before that, I said ok call me once its ready Ill come right away, so according to him it shouldre been ready by latest 12:30 -1:00, at 3:15 I havent received any calls, I called Kevin only to find out its not done yet and that they are working on it right now, it will be done by 4:00-4:30, I should be there before 4:30 because after that they are closed, I show up at 4:30 and wait for Kevin 15 minutes finally he shows up and the manager comes telling me its not done yet and will only be done later tonight, I said but I need my car now, he says Im sorry but it can not be done, so I told Kevin bring me my car and let me get the hell out of here, he went to bring my car only to come back that they are working on it right now and will be done in 10 minutes, after waiting another 25 minutes he brings me the car and of course its NOT done because he thought he can do it in 10 minutes but it will actually take an hour, WHAT A WASTE OF TIME, meanwhile Im out over $50 for Uber back and forth from work and 3 hours travel and waiting time and I still the job that should only take 30 minutes is still not done (remember I made an appointment for this for 10:30 I didnt just walk in) and I have to go to another dealer to get it installed, SAVE YOUR SELF TIME AND MONEY AND DO NOT USE THEM FOR SERVICE!!!

"Pushovers"

Going in there just to look I get pushed to buy by the salesman and manager. After repeated attempts to tell them I am just doing research they are very eager To treat someone like a number and push them out.

"They Have The Best Service Department!"

I woke up and went to service my car at Hyundai of long island city because they have the best service department and i met a salesman named Louis m and he helped me out so much . thank you Hyundai of l.i.c. you and Louis m gave me a great deal on a 2016 Hyundai sonata sports model. you must ask for Louis m once you are there he is great.

"We Got The Best Deal Ever!"

Jay Rehan, very very helpful person, thanks to him we were able the get the best deal ever.

"Debbieann Absolam Is A Must See!"

My experience at HYUNDAI of Long Island City was exceptional. Everything from the vibe, the music and the atmosphere was just on point. The level of professional courtesy and product knowledge is amazing. Debbieann Absolam is a must see if you ever visit this dealership. She takes care of you from start to finish and right away you know your making the right decision. Also if you have any questions or need any advice on your finances speak to Michail in the finance department. Its legit. Just do it.

"Travis W Did An Outstanding Job! Free Popcorn, Too"

I had an wonderful experience at Hyundai of Long Island City. The dealership had a amazing atmosphere. Upon entering I was greeted by several people. I went in very skeptical about purchasing a new vehicle. However the sales man I had the pleasure of meeting (Travis.W.) did an outstanding job at explaining all of my car buying options. He wasnt too pushy, as you would expect from most car sales men. He was genuine and really wanted me to make a selection that was beneficial to me. I would definitely recommend this dealership to anyone!! Did I mention they have free popcorn! :-)

"Dont Trust These People"

I went to Hyundai Long Island City because I thought itd be a slam dunk. My wifes car had just died on her, we were in a financial bind, and we needed a quick fix. I thought of Hyundai Long Island City because we had once purchased a car there and had a decent experience. So we went in knowing exactly what car we wanted, exactly what it would cost, and prepared to pay exactly that and leave. Instead, we had a sales rep spend two hours doing a hard sell on my wife and I trying to get us to LEASE. I do not want to lease. It doesnt appeal to me. I made this clear over and over again. And the sales associate repeatedly kept telling me I was wrong for feeling this way. When I finally put my foot down about not wanting to lease, the manager (named GHANDI) came over and really aggressively pushed the LEASE option on us again. He essentially called me a fool for not taking him up on his "generous" offer. I- again- declined, opting to finance a car instead. By this time, things had gotten late and I was informed it was too late to start the paperwork on my car. They asked me to put down a $500 deposit to hold the transaction, then come back tomorrow to finish it. So thats what I did. On a credit card, I authorized a $500 deposit. Then things took a real turn. I came back the next night to finish the transaction and take, what I felt, was an arbitrary test drive. THANK GOD I DID THE TEST DRIVE! Right away, I heard something rattling in the rear of the car. The new sales associate kept telling me it was just the temporary license plate on the rear bumper. I made him remove it, and still the sound persisted. Lo and behold, the shop reported back that a stabilization bar was improperly installed and that theyd fix it immediately. By this point, I no longer wanted the car as its not a good omen when theres a mechanical issue during your TEST DRIVE. So I respectfully told them I was done with this transaction. I requested a refund. GHANDI came to me AGAIN with an offer to LEASE. I declined the offer for what felt like the 20th time. I was told to call the next day about my refund because- for whatever reason- they couldnt just swipe my card again and refund the money. It has now been 3 weeks, and I havent yet received my $500. First I was told that theyd mail me a check. Then I was told that theyd take my credit card info over the phone and authorize a refund. As it stands now, Im still waiting to hear back from GHANDI- who always seems to magically have "just stepped out" when I call. As I type this, Im on Hold. I called, once again, to get Ghandi on the phone and was once again told he was busy, but that if I left a message hed call me back. Why should I believe that? So I opted to wait on hold, and that was 22 minutes ago. That is some long phone call Ghandi is on. Never recommending these people to anyone. I ending up buying a car across the street, and was in and out within 3 hours, meanwhile Im waiting for my $500 refund for over 3 weeks now. Unbelievable.

"Great Experience "

I had NO credit and in debt collections and got approved for a brand new 2016 Hyundai sonata. ( little high but can always refinance once credit it in better standing) they are not pushy like some other dealers, I was also very sick on that day and my dealer "Jay Rehan" took very good care of me. They all have a high positive attitude and a great family dynamic. That was just my experience trust me give them a TRY

"Awesome Experience! Muy Bueno!"

The accommodated my husband, as he is Spanish speaking and I didnt want to translate. We were very happy to have Victor to help us as I wanted my husband to fully understand everything. We had a lot of questions and they answered all of them. The worked everything out for us and they showed us everything very specific. We were particular and they helped us with all the details. They really paid attention to our needs and showed us options. Thank you very much to everyone at Hyundai of Long Island City!

"Great Experience! 10 Stars If We Could Give 10+"

02-22-2016

JC, our salesman was excellent and informative. We are considering the Elantra and the Veloster. We like both of them, but have not made up our mind. Everyone has been very polite and we love the coffee and cookies! Thank you!

"Thank You For Everything! Love You Guys! Happy!"

01-22-2016

We brought our car in for service and guess what? Now I have a brand new Hyundai Sonata! I really like the all the new stuff and I look great in it! lol This is my 3rd Hyundai and it just keeps getting better and better! Thank you to everyone who helped me at Hyundai of Long Island City! Manny is the best!

"The Best Hyundai Dealer In New York!"

I had the very best experience you could imagine from a car dealership. I said Hyundai of Long Island City is the best Hyundai dealer in New York because I talked to several and visited a few of the other dealers. Most of them are rude and they have no idea what they are talking about when it comes to knowing the Sonata, but at Hyundai of Long Island City, Steven Pratt was more knowledgeable and helpful than ANY other Hyundai dealer around! And I did my homework! Steven showed me even more reasons to get my Sonata! I love my new Sonata and have Steven to thank for an amazing 2nd car buying experience. Go see Steven!

"Thank You"

Thank you so much for all your patience and hard work in getting me the car I required. I think I am not the easiest of customer and they showed grace, endurance and no pressure throughout the whole process. If you are going to Long Island City and need a Hyundai simply ask them.

"Better Than The Best! Thank You So Much!"

Most of the time when you get ready to buy a car, you gear up to be disappointed in the service. Wow! Was I wrong. Ive never had such a great experience in all my years of buying cars. The team here is energetic and on point with customer service. If you were my best friend, Id recommend going to Hyundai of Long Island City. We love our new Sonata and we loved the service we received. Dont waste your time with other car dealers like we did; just go straight to this team and know youre already with the best! Hyundai of Long Island City, you have customer for life! Well send our family and friends! Thank you!

"Made Me Waste My Time And Gas"

I called the dealer told them what i was looking for . They made me come for noting a waste of time and gas

"Leaving Ecstatic - With 2 New Cars!"

Weve leased cars for the last 16 years and every 3-4 years we dread having to return the car and get a new one. Our current Tucson lease wasnt set to expire until February; however, we received an offer to upgrade sooner and immediately called to get the lease situation over with. Not optimistic that this was going to go well, we were pleasantly surprised when we met David Rutkay. David was full of energy and ready to go and wanted to get everything completed as quickly as possible. We threw a curveball at him when our co-signer decided he wanted his own car. The negotiations were extremely complicated, but David and the team had our best interests at heart and worked hard to get everything done at the best possible deals. They were honest and diligent. And after a long and tiring day, we left the Hyundai dealership happy and with two new cars - all thanks to David. So everyone should stop by Hyundai in Long Island City and meet David and the team!

"2015 Genesis 3.8 Awd"

We came to this dealership for a scheduled test drive and based on a TRUECAR Certificate Price referral. We received professional assistance from both David and Richard. They took my Sonata and gave me a fair price on a lease deal making this my 4th Hyundai. Great service and Great Value.

"2014 Santa Fe"

I shopped around for an SUV with a third row for around 4 months. I was looking for a good deal because I had negative equity on my trade-in. I worked with so many dealers all over NY and the only dealer that treated me with respect and like a customer who mattered was Hyundai of Long Island City. David Rutkay did a wonderful job showing me the car and helping me determine what color would work for me and what was available. I didnt have any questions that werent answered. I really and truly appreaciate what they did for me. If you are looking for a hyundai save yourself the trouble and just go to Long Island City Hyundai you are garaunteed to get the best deal around, I know this because I Priced my deal with 4 other Hyundai dealers and not one of them came close. They also work with Garden City Mazda if you want a Mazda. I want to thank David Rutkay and Michael Romano one more time for helping me get the car that I love so much and finally getting me out of Honda who I was with for 8 years (3 different accords).

"Deposit Taken For Car Sold 30 Days Before"

After speaking to 2 different internet sales reps at Long Island city Hyundai we were assured that the car we were interested in was still available. In fact, we were told that someone else had been interested in it but they werent able to get his credit approved so they would take our deposit and apply it to the car to hold it for 3 days until we could drive there and get it. They quickly took our deposit. hours before we were to drive out there, we did receive a call that the car had actually been sold 30 days ago!!!! How did 2 different sales reps give us misinformation? thank goodness we had not made the drive. In the mean time other vehicles that we had been interested in were no longer available. Then to top things off, it took them over 2 weeks to issue us a refund for our deposit.. a deposit that they had no trouble processing in only 1 day to hold the car.

"Nice Sales Person"

Still driving my 2005 Elantra. Sales person was very helpful.

"Top Dealer"

Top Dealer My God Daughter graduated from college and needed an inexpensive car to get back and forth to her new job. We entered the dealership and met Dave. Dave greeted us like a regular person. He wasnt pushy or insistent. He gave us time to look around. After choosing a gray colored Accent, we started the process only to find out that the car had been sold but never taken off inventory. Sounds like a bad day at the dealership? on the contrary!! Dave stepped up to the plate and UPGRADED HER CAR TO A Elantra for the same price. Dave is a real class act!! and so is the dealership. Ill see u in September for my Equus. Have a great summer Robert B

"Money Hungry Service Department"

06-24-2014

NEVER GOING BACK HERE!!! Needed a routine oil change, first they didnt have my appointment scheduled so I had to speak with the service manager who remembered me making the appointment. Then I needed the 30,000 routine maintenance but didnt have time to get it done so instead they charged me double for the oil change!!! The service department is just money hungry and doesnt care about their customer service!!!!!!!! Very disappointed with this dealership. Would not recommend it to anyone.

"Honest And Nice"

I went to this dealer to purchase a used elantra touring and the salesperson that showed me the car and test drove it, Javier, was a pleasure to work with. He didnt try to ram anything down my throat and offered a great deal. Great people working here, would definitely return for my next car purchase.

"Excellent"

Excellent By far one of the best experiences i have had with any other dealer. They treated me with the up most respect and are a honest group of people. They helped me find the right car for me and i am forever grateful.

"Great Services"

Great services. fast and friendly Oscar maded us feel that we were special customer and worked with us giving us the best price ever with our new Hyundai. thank you so much for everything. Many was ver patient and help us decided the model and the color that we wanted. not push it not laid back. he was 100% professional. they work as a team just fine.

"Poor Custormer Service"

My husband and I had a great experience when we were preparing to purchase our 2012 Hyundai Sonata in November 2013. We flew in from out of state, signed the papework and all was well. We were promised 2 items/parts that were not ready when we finished up the paperwork and were told that they would arrive at our home within approximately a week. We are now at the end of February 2014 and we have yet to receive the items and yet to receive tracking information. We are quite frustrated with the customer service weve received after our purchase. This is in addition to trying to iron out some other issues that surfaced with trying register our car in our state. It was a headache getting what we needed from this dealership!. Seems as though you need to have EVERYTHING ironed out before you sign any paperwork with these people. They are eager to get your business and make a sale but could care less about your needs once theyve made a sale. I would say buy at your own risk....especially if youre coming from out of state!

"The Best Day I Had In A Long Time!"

Today I took my 2007 Hyundai Elantra for service and came out with a brand new 2013 Elantra. Im so happy this is my first brand new car. I never thought I could get a brand new car. Right now Im going threw a difficult time with my mother, Battling cancer and this day and experience at Long Island city Hyundai made my day. David Rutkey and everyone else was so nice to me and very helpful. I will tell all of my family and friends to shop there for a car. Once again to everyone at Hyundai thank u from the bottom of my heart.

"Excellent Service: Quick And Efficient"

I went into the Hyundai dealerhsip to purchase a car for work. I knew what I wanted, and Eric was very helpful in getting me exactly that. I was in a rush, and they took care of everything in a very quick and efficient manner and then some. I would definitely recommend Long Island City Hyundai if you are looking to purchase a vehicle. I am really satisfied with my car; it gets great gas mileage (I drive to CT every day for work), easy to handle, I havent gotten stuck in the snow yet, and best of all they even gave me some all weather mats to go with the car! This is my second vehicle from Long Island City Hyundai and I plan on returning to them when its time for a third.

"Great Service And Sales At Long Island City Hyunda"

I went in with my car for servicing. I love my light green Hyundai Tuscan and had not plans to trade it in but.......David Rutkay, a salesman, approached me telling me I was perfect. Ive never heard that before and so was intrigued. When he said I could walk out today with a 2014 Tuscan I said "NO WAY!" But wanting to be perfectly polite I listened. David proceed to explain enthusiastically, clearly and patiently why it might benefit me to turn my car in for the 2014 version of the Tuscan. Jay, who I have learned to trust implicitly from the service division, joined us for a while. David spent hours, energetically, checking every detail of how to make this happen. I was efficiently set up to meet with Oscar to talk about financing. He was also very warm, friendly and patient, being sure that I understood fully the conditions of the financing. I met with the Allstate consultant who also quickly determined what my rates would be if I went with Allstate and advised me clearly in my best interest. What more can you ask for? Through this process I realized that it would be very wise for me to leave that day with a new Tuscan and I did, in a bit of a state of shock. Thanks to everyone for making this happen.

"Amazing Service"

Amazing sales people. The sales person (David Rutkay) was very knowledgeable and helpful throughout the entire process. He was also very patient and answered all my questions and concerns. The best part was not feeling pressured to buy anything until I was ready.

"Best Experience Is Both Service And Sales"

You can see the reviews and can see this is one of the best dealerships in the country, but my specific situation goes much further beyond a 1-5 rating system. A week ago my car had major engine issues and was taken in to a different Hyundai dealership in queens New York. I was informed that my 2011 Sonata with 23K miles would need a new engine and would cost me $7,000 and would not be covered by insurance or the warranty. The "liaison" then could not accurately explain what was wrong. The whole situation seemed very "shady" to me. Luckily, I made the best decision of my life and called DAVID RUTKAY at LIC Hyundai. He has guided me at every step of this 2 week long process. He is always available, responds to text immediately and contacted me on his days off. The guy was a pleasure to work with. He instructed me to bring my busted Sonata to LIC ASAP. I next met JAY STRASSBERG, who I cannot give enough credit to for positively affecting my life and my finances. He inspected the car and discovered that the car should certainly be covered under the warranty and went to the trouble of calling up the ladder to Hyundai and making sure the car was covered (because it should have been). This paragraph does a very poor job in explaining the efforts and lengths Jay went to help me, I cannot thank him enough. Once David learned that my car was covered under warranty and that Jay made sure I didn’t have to come out of pocket for $7,000, and he Re-"Assuranced" my belief in the Hyundai brand, we explored the options of a new Sonata. I fell in love with a new 2014 Sonata and asked him to run some #s. DAVID RUTKAY looked me in the eye, shook my hand and told me he would get me the best deal he could. I was prepared for some negotiating, playing with #s and hours of back and forth (typical of Car Dealers). It took all of 5 minutes; I am the stingiest person you will meet. I will haggle over $20 ... but...there was nothing to negotiate. The #s David came with were LOWER than my bottom line. Hes not a "salesman", the guy is just a decent, nice guy. He does what he says hes going to do and just delivers. Im not just happy about the process, Im relieved, Im de-stressed and I am a Hyundai believer. This dealership is not just selling cars, in my opinion; they are changing the way that the public views traditional car dealerships. No haggling, no pushy sales guy, no boiler room style negotiating, no aggressive sales manager, no making you sit for hours to show you whos boss. They are just ALL nice, decent people. I parked out front on all my trips to the dealership, right out front, in their parking lot, in New York. This review is getting too long, if you need service on your Hyundai - take it to LIC Hyundai on Northern Blvd

"Great Sales Team"

The Long Island City Hyundai dealership car buying experience was great. David was great, polite, very helpful and informative. He answered all my questions and walked me through the process. I had a great experience, we will always come back to LIC Hyundai .

"Santa Fe Baby"

David Rutkay was great , he was with me the whole time, any question i had he would help get the answer for me.. you can tell he just a good guy. and im very happy to say i have my Santa fe now, ROAD TRIP BABY...

"Leased Genesis"

David Rutkay was very helpful and informative in guiding us through the process of selecting and leasing a new Genesis. He even helped set up the bluetooth for my cell phone in the car! All in all, it was a very satisfying experience.

"Fransisco Valderrama Review"

Francisco was very helpful and patient with me. This was my first time buying a car and he explained everything I needed to know in detail. I really enjoyed working with Francisco because he gave me different car options and helped me find the best deal possible. I am satisfied with my purchase and overall service while purchasing my car.

"Sonata Of My Dreams"

Saleperson David Rutkay helped me get the Sonata of my dreams within my budget. They worked intensively with me for a week to sort things out.

"Clean Dealership, Courteous Staff"

Each representative I dealt with was very courteous and helpful but not overbearing. David has thorough and extensive knowledge of the product line and I purposely asked him some questions which I knew the answers to and he was spot on. The professionalism exhibited by Hyundai compared to other dealerships I visited was far superior to all others. The ease of completing this deal was impressive and an experience like this is due to teamwork which is front and center with each representative. I would definitely recommend LIC. Hyundai to others and look forward to maintaining a business relationship with them in the future.

"Same Old Bait And Switch Gimmicks"

I went to visit LIC Hyundai to look at a used car advertised on cars.com. With all the positive customer reviews about this dealership, I thought these guys may be different. Same old same old. Sales guy has no clue about the car Im looking for. I show him the ad. He pecks away at the computer, and then takes it to his manager. Manager says, "Oh we sold that one yesterday. Is there something else we can interest you in?" Gimme a freakin break. These guys employ the same shady tactics to get customers into the showroom. I just left in disgust.

"Great Dealer Francisco Valderrama"

I have dealt with many Dealers over the years and have dealt with 6 recently. This was the first dealer that I felt was trying real hard to do his best FOR ME !!!!!! We spoke of different years, colors, interiors, and budgets. Francisco was very friendly and efficient. He got me the car, color exterior & interior, price and payment plan I could work with and the bank loan I needed. He was attentive to detail and keeping me happy with what we got set. I felt he even went out of his way to make me a happy Hyundai owner. Ringing the bell let all know in the showroom that a happy customer & good salesman were present. Will I tell others about the car, showroom & salesperson ????? YOU BET !!!!!!

"Great!!"

Debbie and Damien was great working with me. They made sure they got me in the right car and did not settle until all my needs was met. I am very happy and satisfied with the everything they done so I can walk out with a new car!

"Very Happy With Service And Car!"

Just leased the 2014 Santa Fe Sport working with Magaly and Richard, the manager. I worked with Richard before so it was a nice, quick and easy lease. They had the exact model that I wanted at the price i wanted. I went to a few other dealerships and while they all got me a good price, they were trying to sell me cars they didnt have and when the paperwork came, they then told me the car wasnt available and they had a very similar model. Couldnt have been happier with Magaly!

"Good Experience With A Nice Dealership And Alain L"

Alain was very helpful once he understood what I was looking for and was patient in showing me multiple cars on multiple visits. He gave me all the information I was looking for, even when I lost a Carfax he just printed me another one without blinking. Alain kept his appointments, took the time to let me comb over the cars he showed me, and was personable and professional. I purchased a 2011 Elantra and a week later am very happy. He even arranged to have a part replaced and oversaw that it got done, even a week after the sale. Which was very reassuring. Buy with confidence from Long Island City Hyundai and Alain.

"Happy With Hyundai"

This is the fourth Hyundai we have purchased from the dealership beginning in 2000 and our daughter and son-in-law have also purchased a Hyundai. We have worked in each case with Roberto Castillo and have found him to be thoroughly professional, courteous and knowledgeable. The price we discussed with Roberto was the price at delivery. We were well-informed throughout the process and would return in the future.

"Good Day At Long Island City Hundai"

After having a miserable car shopping experience at Major World (the DMV of car dealerships), I thought I would go across the street and see what the Long Island City Hyundai dealership had to offer in pre-owned cars. I was immediately welcomed by David Rutkay and after listening to my list of likes and dont likes he showed me a wide sampling of the car I was looking for in a variety of colors and options. After touring the lot David took me into dealership to research their internet site to see what else was available. It was there we found the perfect car for me, which was on the same lot. David had his team clean and wash my new (used) car while he worked with Oscar Sanchez and Israel Villoria on my financing. David was very attentive and professional throughout the whole transaction. Im very pleased with how it all turned out and I highly recommend Long Island City Hyundai.

"Thes Guys Are The Best!"

First off let me say this review is about a month late so Im very sorry guys. I walked into this dealership and met David Rutkay who was the nicest, best looking and most professional car sales person I have ever met. Ive bought about 10 cars in my life, mostly in Queens, and he showed me what Integrity really means in this business. He was polite and well spoken and really knew his stuff. He literally showed me every single feature of the car, took me on a 15 min test drive, including driving on the grand central parkway, and then gave me about 10 options on how to purchase my vehicle. After we decided which way I was gonna go David brought me coffee and gave me access to his computer so I could search the web while he got to work getting my car ready to take home. David ran back and forth to service getting all of my motor vehicle stickers applied, making sure my car was washed, and had gas. I literally watched him run all over the dealership while his co workers sat there and "hung out" with each other. When my paper work was ready David introduced me to Oscar who brought me to his office and went over the contracts. Oscar was a true Gentleman which didnt surprise me because he mentioned he was Davids big brother. Every part of my day went smoothly. David and Oscar got me in and out of the place in under two hours. I highly recommend that if you are looking to buy a car go straight to long island city Hyundai and see David, make sure Oscar handles your contracts too! Thanks Guys! I will be back to buy many more cars from you!