"Good Experience"
The car was a little less that what I expected and it has details that werent advertise to me, some mechanic issues, car was sold as is by owner, everything after has been covered by me, after all ended spending more for a old car, I could buy with that a newer version with less mechanic issues.
"Unprofessional"
Went to chk on a veh. It wasnt on lot . Never called back and didnt want to make a sale.
"Lots To Choose From!"
We didnt end up buying but there were a lot of cars to choose from. We were not pushed into anything. What I went to see wasnt avail when we got there. What we did see in our price range was not very appealing.
"Great Car Buying Experience!"
I saw the car I was interested in online, then went to the dealership to see if the car actually matched the pictures and description. It did! The car was a great price and the purchase, including a test drive, was completed in under 2 hrs. Everyone at this dealership was courteous and pleasant including Eric Perez the sales person who greeted and helped us. It was a hot day and we were immediately offered cold bottles of water when we went inside. Evelyn Olivares, the finance manager, was equally pleasant and thorough in explaining all the paperwork involved. This dealership is exceptionally clean including the lot itself. It even has spotless well stocked public restrooms. that show they really do care about their customers. I was surprised, that upon hearing that I had a long drive home, they even made sure the car had a full tank of gas! I had a great car buying experience and would recommend this dealership to everyone I know who wants to buy a pre-owned vehicle. They make everything easy!
"Quality Service And Great Feel"
Went to test drive Camry. Really nice staff and not pressuring at all!
"Exelent Service"
Very good costumer service thanks for the help and I recommend to anyone the dealer
"Lack Of Service"
01-09-2015
YOU DO NOT ANSWER ANY E MAILS IVE SENT MANY WITH NO RESPONSE. not professional at all.
"Very Professional, Great Customer Service"
12-08-2014
I was looking for a particular vehicle and found it at Cars911 in LA, Jose the sales rep was very professional and easy to deal with, the overall experience was outstanding. The vehicle was in great condition and they went above and beyond with prepping the vehicle. I was in and out in less than two hours.
"Great Service"
11-03-2014
I went in a couple of weeks ago just to look at the options of cars available. Hilda helped me as we looked around for a vehicle that met the needs of my family. Both her and Tony were great as they showed me possible options and let me take the vehicles for a test drive. They are a class act- never pressuring me to go for any particular vehicle or to buy on the spot. Hilda let me take my time and offered a first class buying experience. I was impressed by the number of cars for such a small lot. Lucky for me I found the right match for me. I ended up buying a vehicle that day. Prior to coming in I had a pre-approved car loan from my credit union and the manager was very welcoming of that. Andy was very helpful as he explained every step of the process clearly during the signing of the sale. He is very professional.
"My Experience With Jeff And Cars911"
11-03-2014
I had a very pleasant experience at Cars911. My sales person Jeff was extremely patient and easy to work with. I am very happy with the vehicle I purchased, and after some negotation I got the car I wanted at the price I was willing to pay. Jeff is not your typical salesperson. He was not pushy at all, and extremely easy to talk to and work with. I highly reccomend this dealearship and Jeff for all his help on getting the vehicle I wanted. I am extremely happy with the whole process!
"Nice Car."
11-03-2014
Than you very much for your heop, I was treated very well.
"Great Service"
11-03-2014
They had a wonderful staff and service. I recommend this dealership to all my friends.
"First Time I Enjoyed Buying A Car"
11-03-2014
The price of the car is what dragged me here from 4 other dealerships I had already gone to. I DROVE FROM SAN DIEGO TO BUY A CAR FROM HERE. I purchased a car for my son in August. With all seriousness, this was probably the smoothest car buying transaction I had gone through in all my life. We were greeting with excellent customer service. My salesperson not only sold me the car, but made sure the it was the right car for me. He went over all the packages and content of the car, I had chosen to be sure that I would have no problems. THIS DEALER WAS A GREAT EXPERIENCE AND MADE ME FEEL GREAT KNOWING I GOT A GOOD DEAL. THANK YOU CARS911!!!!
"Amazing"
11-03-2014
We first visited the dealership simply to test the vehicle and even though we shared that we werent prepared to buy a vehicle yet, the sales consultant still went out of their way to educate us about the vehicle and answer any questions that we had. Even more impressive was that there was no pressure to buy a vehicle on the spot, no flood of annoying follow-up calls/ emails, etc. I really enjoyed this car buying experience and will most definitely be back for more .
