"Fast Service"
Roland was great, had me in and out within 25 minutes!!!
"2013 Audi A4"
My salesman was very professional, while still being very personable. The process was quick and enjoyable! The way is should be! Patrick Jullarine made my experience the best ever!
"Service Department"
06-28-2017
Service department always does a great job explaining and printing out what has been done and what should be addressed in the future for repairs.
"Best Experience!"
Leo, David and Patrick were the people I delt with during my visit to Oldsaybrook Hyundai. Leo greeted us when we walked through the door and after explaining the car I was interested in, he introduced us to David. David was so incredibly nice, friendly and helpful while finding the perfect vehicle for me. He was so knowledgeable regarding every question about any car I asked about. Patrick made me feel very comfortable and at ease when signing all the paper work. That was so important to me. He took the time and explained every form to me and answered all of my questions. After having visited two dealerships prior to stoping by Oldsaybrook Hyundai, I was impressed at how clean and spotless the showroom and cars all were. I had a deposit put down at a different dealership and still chose to go with Oldsaybrook Hyundai. Thats how much of a wonderful experience I had with them. I just couldnt get over how comfortable they all made me feel. To say I had a great first time car buying experience at Oldsaybrook Hyundai is an understatement.
"Best Mechanic Service!"
I needed my car fixed asap as I was just passing through and they were very accommodating and the price isnt that bad too!
"Enjoyable Purchasing Experience. No Pressure"
My salesman Patrick was very honest, courteous, patient and informative. Not pushy at all. Explained things well. Found the best car for my needs
"Very Clean Facility, Pleasant People"
Each person I dealt with is always pleasant and never gets flustered. Rowland and Aimee answered any and all questions I had and made me feel at ease.
"Friendly Staff, Great Cars "
Although I knew what i wanted the staff was very help full about the cars we wear looking for. everyone we had interaction with was very professional and did not push us through the process. all were very polite and made us feel welcomed!
"Purchase Vehicle"
ENTIRE STAFF WAS VERY PROFESSIONAL AND ACCOMODATING FROM THE SALESMAN TO THE MANAGERS BENT OVER BACKWORDS TO GIVE US BEST DEAL
"Professional, Friendly, And Supportive"
The sales staff from the online contact through the finance office were friendly, professional, and supportive. If I lived closer, I would have my service done here, too!
"Outstanding Car Buying Experience!"
No pressure, honest up front no bologna or games and overall excellent customer service from all departments. The purchase from beginning (Salesman-Mike Russo) to the end (Finance) was excellent!! The best car buying experience we have ever had.
"Hundai Of Old Saybrook Ct. Customer Service "
Enen though Steve was the salesman, It gave me the feeling that all the other participants cared and wanted me to have a good experience at your Dealership.
"A Great Dealership With Very Friendly Staff."
A very nice, friendly atmosphere. A very knowledgable staff. I would recommend this dealership to anyone without hesitation, and the car drives great.
"Amazing Deslership! Great People!"
I felt absolutely no pressure from anyone, but they all were so very helpful! The employees and management seemed genuinely happy to be there and so very helpful! Leo went above and beyond to make sure that I walked away with the car that I wanted and was more than comfortable with my purchase. I would buy a car from them again without hesitation!
"Timely Service,clean Facilities"
07-03-2015
Repair was done on time with minimal wait. Was able to purchase replacement part on my own and bring in for replacement
"Great Dealership"
Very polite& courteous. Was on time & reviewed everything. From buying the car from Mike Russo to the service, has been an enjoyable experience.
"Hyundai Accent Car Buying"
Sales consultant Trish Drum was exceptional. She made car buying an enjoyable experience. My wife and I loved her. She made the whole process as smooth as possible. We are recommending her and the Old Saybrook dealership to family and friends.
"Great Staff, Sparkling Facilities"
I found all the staff to be extremely polite, no high pressure and I appreciate that they really worked with me to make a deal that works best for my situation. Hoping service department is as great sales.
"Great Experience "
Friendliness and concern that all our questions were answered and understood was most appreciated. These were immensely useful and greatly helped us make the decision to buy our new car from your dealership.
"Exceptional Experience!"
My salesperson Trish was the best! None of that old fashion high pressure car salesperson, she listened to me and made my first car leasing a pleasure. Over and above, she came to my rescue at the train station when my staring wheel locked! A great salesperson who made this customer very happy.
"Old Saybrook Hyundai"
Friendly staff - no pressure atmosphere, beautiful facility. It was a pleasure dealing with Sales Consultant, Mike Russo. I would recommend this dealership to anybody.
"Great Service"
05-19-2015
People were very nice there. Explained things well. From salesman to finance person. Definitely dealership to check out!! Way to go Old Saybrook Hyundai.
"Dealership"
05-04-2015
Sales-person Trish Drum, her product knowledge was "right there" and her warm personality made me feel like an old friend.
"Customer Service"
05-04-2015
Great. I got excellent help from my car salesman, He explained about the features of the car and found what I was looking for in my price range.
"Finally, A Pleasant Car Buying Experience"
05-04-2015
I do not handle pressure well and I loved the fact that I did not feel at all pressured by Steve Zanetto (our salesperson) or by Leo Isif ( business manager). Steve was very friendly and made us feel comfortable.
"Great Service"
05-04-2015
Very accommodating to my service needs, especially when service was needed immediately without a scheduled appointment. Very friendly and repairs done in a timely manner
"Great Service And Awesome Workers! "
05-04-2015
We came to look that day and NOT to absolutely buy! Yet everyone treated us kindly and wanted to help us get a car we loved! They all worked to make us happy which got us to buy THAT day! Peter Christopher was great!
"Trusted Salesman"
04-02-2015
I have had a long buying experience with Mike Russo, since 1998, and totally trust what he says. This is the ninth new Hyundai that I have purchased.
"Great Service"
03-25-2015
Peter was very flexible and even after one thing didnt work out he had a back up plan that I love just as good as the first plan.
"Would Recommend"
03-25-2015
Easy to schedule appointments and was able to pick my car up late after work. Called when promised and repairs cost less than estimate. Thank you! :)
"Purchase Of Car By Linda Stanley"
03-25-2015
Exceptional service in buying a new car. Very Friendly sales people and comfortable surroundings. Purchase handled very quickly and efficient. Would travel to buy my next car at this location. Salesman was very informative.
"Hyundai Of Old Saybrook, Ct"
03-25-2015
Hyundai and especially Hyundai of Old Saybrook must be doing something very right because iIn the course of three weeks I leased a new Genesis AWD sedan and bought a new Santa Fe Sport AWD for my wife. Before I visited the dealership I did my homework and knew exactly what I wanted. I also knew what would be a fair price for both the dealer (dealers shouldnt work for free) and for myself. The ball was now in Hyundai of Old Saybrooks court. I was not dissapointed. Every person I met from the initial handshake to the delivery of each vehicle was friendly, knowledgeable and eager to serve. Mike, my salesperson, couldnt do enough to keep me happy. Missing from the entire dealership experience was the high pressure mentality found at far to many other dealerships these days. If you dont like the store and its people its hard to like what theyre selling. Well, I liked Mike, the Hyundai product line and Old Saybrook Hyundai. If you live in the area, are interested in a Hyundai you need to stop in and see how accurate my review is. RB
"A+ Buying Experience!!!"
03-25-2015
I had the best car buying experience ever at Old Saybrook Hyundai! From start to finish! My salesperson Peter was very knowledgeable. He walked my wife and I through the process making it so easy. The management team was very honest and gave us the best deal. We have had some very bad experiences with dealers in the past so we were very nervous. The Finance Manager showed us all our options and tailored our loan the meet our needs perfectly. I will recommend this dealer to everyone!
"Be Careful With This Place"
02-12-2015
Im giving the customer service five star for the salesperson that worked with us. The buying process is rated 1 star for the sales manager trying to slip gap insurance into our sales agreement after I told him multiple times that we didnt want it. I also did not appreciate the multiple comments he made under his breath about being foolish to not buy extra protection, nor did I appreciate him telling my fiancee right next to me to ignore my decision and not to worry about $10 a month - which, over the course of a loan is hundreds of dollars. Perhaps it truly was a "misunderstanding" as he put it, but I disagree with his assertion that it was "not a big deal." I sincerely doubt that Hyundai Financial would have let us out of this agreement, had we not noticed the higher payment just before signing. I will not purchase from this dealer again nor will I recommend it to others.
"Great Experience"
03-25-2015
Extremely friendly staff, knowledgeable team, excellent service
"Teacher"
03-25-2015
We bought a new car in this dealership . We are very happy about this experience. The serves is very good. . People are very friendly and professional. Thanks a lot!
"Service Experience"
03-25-2015
This was one of the best customer service experiences Ive had - and not just at a car dealership/service department.
"A Visit To My Local Hyundai Dealership"
When I shop for a new car I do more than average research. I often enter the dealership with more product knowledge than the sales associates received in product training. Long short is that I dont really listen to any hard sell or boiler plate brochure recitals so common in dealerships these days. Entering Old Saybrook Hyundai I was greeted by an entire staff that made me feel as if I was the dealerships best friend. My salesperson and his manager quickly checked their unsold inventory and asked which of those cars I might be interested in looking at. All unsold inventory were presentable, remarkably clean and ready to be demonstrated. After letting my fingers search out and operate the many features I knew were part of the car I wanted to test drive I noticed that my salesman had remained quiet but at the same time completely attentive. When I asked him questions about a few of the cars features I was unclear with he had the answers. He obviously new his product line very well. The rest of the sales process went just as smoothly. When I returned to the dealership the day after delivery to collect an item Id left in my trade in I once again was greeted with warm and honest smiles. I forgot to mention that my 2015 loaded Genesis sedan is a remarkable automobile.
"Service"
Friendly staff. Clean & Comfortable waiting area.
"A Very Content Tucson Owner"
Giovanni was very friendly and helpful in assisting me in trading in my used car for a brand new 15 Hyundai Tucson. Despite the fact that I was rolling negative equity into my new loan, I was very happy with the whole process and how well they worked with me from the sales to the financing. I would recommend this dealership to anyone and everyone!!!
"Recall Service And Oil Change"
I rated all pertinent categories with 5 stars. The staff was friendly and accomodating. The servicing infra-structure seems to be well thought out and I wouldnt hesitate to have any further work done on my Hundai. Although it is difficult to rate the quality of repair in such a short time after the work was completed, I feel confident that the services provided will measure up to the highest quality.
"Car Recall Service"
Happy to hear there was a Hyundai dealership in Old Saybrook. They reached out by mail to local owners that had a car with a recall item.I was delighted with the care and quick attention given to my cars recall involving suspension coils. At my first appointment they identified my recall, received an ok to repair it and had the parts overnighted and repair was completed within 72 hours from start to finish. My thanks to Mary & Gary.
"A Very Happy Customer"
Pete Christopher is great! Ive been looking at the Santa Fe for a while now and finally got the service and attention to details that I needed to make a deal. Leo in finanicing was very helpful. My 2014 Santa Fe came off the showroom floor and is happily sitting in my driveway. Ill be back to buy from these guys again. Thanks so much Pete and Leo!
"Oil Change"
11-05-2014
VERY NICE DEALERSHIP,GOOD SERVICE,CLEAN, AND THE PEOPLE WERE FRIENDLY.
"Costomer"
11-05-2014
Only one suggestion -- magazines in the waiting room would be a nice touch. No complaints about service.
"My New Sanya Fe Sport"
This is a quality vehicle com a superior dealership. Knowledgeable sales people made the experience enjoyable. I would definitely do business with thes guys again.
"Car Repair Made Easy!"
Old Saybrook and especially Mary really did a great job of taking care of my service needs
"Customer Review Of Old Saybrook Hyundai"
The entire sales force, sales representative and sales manager, were extremely knowledgable, courteous and professional. Would not hesitate to recommend this dealership.
"Alberto Sanchez"
10-20-2014
I liked that Alberto was not pushy. He was respectful, knowledgeable of the vehicles, and made sure we were comfortable, offering coffee and water throughout the process.
"Hyundai Sonata Hybrid Attempt At A Purchase"
10-13-2014
Exceptionally pleasant salesman. Very helpful. Unfortunately wasnt able to close the deal due to price delta but put forth a good effort. I think they could have met my price but didnt though for some reason. Still looking at other cars for the wife at their facility.
