"Service With A Smile"

Been a customer of W.C.R. since 2001 , have had several vehicles serviced . Always been kept informed so there are no surprises ! High quality service and management staff . It’s always an enjoyable experience. I’ve referred many of my family and frienA big thank you to Eddie,Lauren,Andrew and Staff ! D

"Amazing Service!!!!!!!"

Took my dad Jeep shopping and found west coast online who had a very nice 2010 Jeep Wrangler rubicon. Called them and spoke to Mike.. he was very helpful and gave us all the pertaining information. We liked what we heard so went over to them to view the car.. Mike could not have been any more helpful.. He told us everything about the car..showed us the carfax report.. took us to test drive it.. then my dad liked it so much he bought it! Then Mike wa not done .. after the purchase he has been very helpful in finding parts my dad wanted to purchase and giving us the web sites.. all in all a stand up guy and great customer service! Thank you Mike !!

"Buying A Car From Mike"

recently i purchased a used bmw 335i from mike at west coast rovers and im extremely happy with the process. mike was really helpful and pleasant with the buying process! will be back in the future for another vehicle!

"Easy, Friendly, And Honest!"

Buying my first car, the sales guy made my first car buying experience very easy and smooth. Honest about the car. Paid exactly what the car was worth with no hassle. very friendly.

"2013 Vw Jetta Sportwagen"

Who the flip needs 4,000 charachters to decribe a dang car dealership? Anyways, I went in last week to West Coast Rovers after shopping online to buy my first car. I received excellent service and help in making sure the VW I was interested in was right for me. The expectation was set for me that the car would drive well, would be in good condition, and meet my needs as a commuter to school and work. Those expectations were exceeded! I am well pleased with my over all experience with West Coast Rovers. They even threw in a full detail of the car, and some very basic repairs as part of the deal. 4.5 Stars out of 5, since there is always room for improvement. But you will be well taken care of.

"Very Positive Experience"

Dropped in to see a car in their showroom. Said I wanted to test drive later that day. Car was outside and ready as promised when I returned. Mike was a pleasure to deal with. Went out of his way a few days later to get answers to a number of questions I had. No pressure when I said I wanted to think about it. When I wanted to have car inspected by my own shop but was going to be out of town the entire next week, Mike brought the car to and from the shop for me. Once I got the shops report by phone, we made an appointment to do paperwork. Mike was fast, efficient and no surprises. Would not hesitate to deal with them again.

"Mike The Exceptional Salesman@west Coast Rovers"

I’ve bought many cars over the years as a car lover. I get a new/used car every couple years. I’ve had good and bad experiences from all sorts of dealerships across the U.S. One thing I’ve learned is that although price is the most important factor; the salesman makes or breaks the deal all on his interaction with you. With that said I spoke to Ed and then spoke to Mike. There was a mistake on the offer on my trade-in; however instead of me getting offended and angry and walking out or demanding the original offer like a jerk; Mike and I handled it like gentlemen and came to a middle ground. Mike was very professional and courteous and went above and beyond to secure me a loan and worked with me on the price of my trade in and DREAM CAR (Challenger HellCat) and made the DEAL HAPPEN! I am very thankful to Mike and will recommend Mike at West Coast Rovers to all my friends and family.

"Worst Ever"

Worst experience ever! We ask them to hold a car because we were traveling from out of California and when we arrived there were closing and NOBODY can stay to show the car. Looks like they dont know the meaning of Customer Service. I dont recommend this at all.

"Do Written Inquiries Count?"

Was very interested in buying a used MB SL 560. Made 4 written inquiries altogether using the cars.com webpage (2x), the contact page on the WCR- homepage and finally the E-Mail from the sales department. I never received an answer. Today this car was not in their inventory anymore, so I guess it was sold. To improve customer service, it would be nice, if the dealer also reacts to written requests. Otherwise WCR can delete this method of contact from their homepage. Even if the car is sold otherwise, there should be always the time to answer a written inquiry with one sentence, like" Thanks for your interest, but unfortunately this car has been sold already or is being in the process of being sold to somebody else". That does not cost anything and is simply polite.

"Hmmmmmmm"

Called to see if the car I wanted was still available and some dude said yes and said hell call me back in 25minutes to get an online appraisal.. never called me back, so I didnt bother call back either and the car is sold 2 weeks later. Oh well..

"Long Distance Surprise"

Buying a new or used car can either be a pleasure or a disaster. When you do it from long distance, double so. Such was my experience purchasing a Porsche Cabriolet from Eddie and Chip. Although the pictures looked great and the description I received from Chip was reassuring, you always have that bit of anxiety whenever you wait patiently for the vehicle to arrive. Today I received my beautiful, Seal Grey/Boxster Red Porsche Carrera. It was better than I anticipated and the whole experience, buying sight unseen from Illinois, turned out to be worry free. I would highly recommend West Coast Rover as a honest source of desirable automobiles. If you cant see in person, look carefully at the pictures and ask the right questions. Bill from Illinois, Long Distance Shopper

"Great And Swift Service"

I knew when I called and Spoke with Eddie the owner, he was going to make my day. He was willing to negotiate the price and told me that it would be a quick and easy purchase. Sure enough the transaction went smooth, the car I bought was great and was satisfied with the overall experience. I would recommend anyone to West Coast Rovers!!!

"Excellent Buying Experience"

WEST COAST ROVERS WAS A PLEASURE TO DO BUSINESS WITH , I WAS ABLE TO NEGOCIATE ON THE PRICE OF THE VEHICLE I WANTED AND I FEEL I RECEIVED A FAIR PRICE FOR MY TRADE IN . THE FINANCE DIRECTOR WAS VERY OPEN AND INCLUSIVE OF THE FINANCING PROCESS AND HELP ME GET THE RATE I NEEDED TO MAKE IT ALL HAPPEN.