"Steve Rogers At Galpin Motors! Rock Star!"

I had the best car buying expierance of my life picking up my new Mazda 3 from Steve Rogers at Galpin Motors last week. This is my second purchase from Steve and Galpin and I drove from an hour away to do it. I love my new car and the business was handled second to none! Thank You!!

"Great Internet Team"

Very Responsive when inquiring about a price. I did no go to the dealer due to time and distance but great to work with via email and phone.

"Galloping Galpins"

03-25-2017

Great deals for cars from a nice selection of cars. The finance department can feel like a gauntlet one must go through and survive at the end of the day but thats ok. They are just doing their job and they are very nice about it. Salesmen were patient as they let me drive a slew of cars to find the perfect one for me and worked hard to find a deal that I could be happy with.

"Nice Experience!"

01-21-2016

i didnt have any trouble working with them to find the best deal!Philip Policarpio and the gang makes you feel like family. they are all knowledgeable and very helpful, youll never sense the "they want my money" vibe and they wont pressure you. they are very happy people too!

"Great Service And A Pleasant Experience"

Purchased a quality used Mazda 3 from Galpin Mazda. Dawney Tugadi seemed to be very knowledgable and did not pressure us into buying our car. After she had shown us a few different options she was able to help us drive away that day with our car without any hassle. Will be recommending my family and friends to go and check out Galpin Mazda.

"Very Pleased"

My husband and I went to Galpin Ford with hopes to purchase a new vehicle. We looked at several cars and finally found one we liked. Robert Guerrero helped us with our purchase and really went out of his way to get us the deal we wanted. We are very happy with our puchase. Thanks Robert. We will definitely refer family and friends.

"Awesome Experience; Great People!"

First of all, Michael Moses was recommended to me by my brother who had previously bought several cars from him. After meeting Michael, I can see why my brother continues to go back to him. He is professional, knowledgeable, sincere, and comfortable to work with. He adds a personal touch that gives you a sense of trust. My buying experience was painless and actually fun! He is a top notch individual along with his staff Josh Moses and Christina Dipietro and I wouldn?t trade this experience for anything! With the help of Michael, I purchased the perfect car for me!

"Great Car Buying Experience!"

I bought a 2016 Mazda CX-5 here earlier this week. I had done my research and gotten quotes from various dealerships nearby. A while ago, a friend of mine had recommended a family friend/salesman, Michael Moses and they put me in touch with him. Michael called me and when I explained that I had the quote, he said that he would match it. Given my experience at other dealerships, I was skeptical but my friend reassured me that he had dealt with Michael many times before and he was great. He made an appointment to see me that same night. Once we got to the dealership, Michael was really great, friendly, and warm. He asked what car I wanted and asked for the quote and right away said hed be able to match it no problem-- just as he had promised to over the phone. I also had another certificate from going to the LA Auto Show and he honored it too. After running my credit, he walked with me over to the sales manager and told him that I came in with the quote and that he wanted to match it-- the manager agreed (None of these games that other dealerships and salesmen play where "OH, let me go to my manager and see what we can do... Im on your side and Im going to go put my punching gloves on so I can fight to get you the best price" --- ACTUAL quote from a prior buying experience at another dealership). It was very clear that Michael was a very respected salesman and that the manager respected and even deferred to his expertise. They found the car I wanted in another lot and started driving it over and even gave us free dinner at the Galpin Restaurant as we waited for the car to be transported. My wife and I kept on waiting for the "games" or the "catch" to start but there were none. After many high fives, fist bumps, and hugs, we walked out of the dealership in the EXACT car we wanted at the EXACT price we wanted. It was such a great experience. Weve already gone and told our friends and family about it too so that they can go see Michael.

"Great Service"

11-18-2015

Michael and Ray were fantastic and helpful thank you.

"Best Dealer And Salsman For Sure"

11-06-2015

Buying a car is always stressful, but Phillip Policarpio and the Galpin team made my experience pleasant. I appreciate the fact that Phillip considered all my wants and needs so my purchase was perfect for me.

"Best In The Valley And Everywhere Else !"

11-06-2015

Its our second car at Galpin Mazda and Philip Policarpio gave us both the deals and the cars that puts a smile on our faces. Hes wonderful and never pushy, he lays out what he can do for you and lets you decide. Well come back for our 3rd car in a few years thats for sure!

"Philip And Mazda Team"

11-04-2015

philip and the team at galpin mazda are amazing. i got the best deal that i can find in town. philip is amazing he helped me find the best car for my family. he was very helpful and very kind.

"Amazing Service And Great Experience"

After having a not so wonderful experience shopping for a new car I found myself at Galpin Mazda. I worked with Michael Moses and he was really fantastic. He was patient, answered my questions, and helped me find exactly what I wanted. After he found exactly what I wanted he made sure that I got a good deal on it as well. I couldnt have asked for a more pleasant car buying experience. Everyone at Galpin Mazda was really nice and I would highly recommend them to anyone looking to buy a new car.

"Great Service!"

The information on the car was given thoroughly, the service was excellent, and the car was a incredible and affordable price. I would recommend friends and family to go to Galpin Mazda car dealership, for affordable cars. Special thanks to Micheal Moses!

"Great Service"

Michael and Josh Moses were excellent as usual. Their service was excellent and beyond five star. I look forward to the working with them in the future.

"Love My Mazda Cx-5"

07-13-2015

Michael & Josh Moses are very kind & knowledgeable. We had a nice buying experience with them. For sure if we ever decide another car, we will come back to Galfin. Thank you

"Less (pressure) Is More (buying)."

07-08-2015

Michael Moses was recommended by friends. I, we, found out they are truly friends. Our experience at Galpin with Moses (Michael) and his son Josh was excellent. We are already given their names and recommending Moses and Josh to our friends and families. They did not pressure us at all. Moses asked the right questions, and at the same time he was analyzing my needs as a person. By the time we got to the lot, he already knew what I might like. He showed me only one car, thats how good He is. We are certain that Josh has and is learning from one of the best.

"Great Service Experience!"

Im consistently pleased with the service department at Galpin Mazda. They let me know up front what they will be doing, and keep me informed during the process. Their customer lounge is nicely furnished, clean and comfortable.

"Rebutt Of My Previous Review -"

I guess I was used to checking on the left side for excellent, and instead checked on the right side which was the opposite. My experience with Galpin Mazda has always been great, from the time I leased the car through them, through all of my maintenance visits. Hope I did throw anyone off.

"Galpin Makes You Feel Like Family!"

I drove 95 miles to this Dealership and it was worth every mile!

"Excellent Service"

I was leaiving for a vacation that would entail over 3000 miles of driving and had them do a thorough inspection. They made recommendations of things that needed to be done, as well as items that were not critical and could wait until the next scheduled checkup. The explanation was clear, and the work completed on time. I had no problems on the trip and would recommend having Galpin Mazda do an inspection before any extensive driving experience.

"Fantastic Salesman"

06-22-2015

I was referred to Galpin Mazda and their salesman Michael Moses. He is a miracle worker. He found the right car and deal for me and took great care of all the little items that came up in regards to my financing. Michael worked very hard and has great patience and customer service skills that every car salesman should learn from. I will refer all my friends to Michael and Galpin Mazda. My experience was way better than I had imagined it could be. Thank you Michael for getting me the car I wanted and a deal I am very happy about.

"Great Services"

06-19-2015

Great experience, I came to buy a car that I felt comfortable going on long road trips with and the dealer was extremely helpful in every regard. If we need another car, well come back to Galpin Mazda in Van Nuys.

"Excellent Team At Galpin!"

06-19-2015

I had been very interested in the Mazda CX-5 for quite sometime. I was recently still stuck on my 3 year lease for a 2014 Honda Civic with about 22 months left on the lease. I thought it was going to be impossible to get out of my current lease. So I went out on a limb and made an appointment to meet with a sales consultant. I specifically went to the dealership to discuss what my options were and how much it would have costed to make the switch if possible. When I arrived at the dealership I had been introduced to Vince. Very friendly and super helpful. Asked me what car I was interested and told him the 2016 CX-5 and within 2 minutes took a trip to the new car lot to see what was in their inventory. I told him I was interested in the grand touring model and we explored the different models available. Eventually I was able to find a grand touring model in white with black interior. Test drove it back to the dealership and went on from there to discuss numbers. From there Vince was super helpful and and not overly pushy to sell me a car. I was honestly not expecting to come out of there with a brand new car. I was only interested in seeing my options. While discussing my options I wasnt able to get the 2016 model of the CX-5 with the payments that fit me. However Vince was able to get me in the 2015 model grand touring for a great price and also was able to get me out of my current lease. From the guys at the sales department all the way to the finance department, they were able to provide helpful and awesome service. Definitely looking to purchase another car again from Galpin.

"Great Service, Salesmen, And Environment!!!"

06-15-2015

Brian Gonzalez was a great salesman! After a long day of dealing with pushy and unknowledgeable dealers we went to Galpin and were pleasantly surprised. Brian knew a lot about the Mazdas and never once made me feel pressured to make a decision. He even went as far as calling me the next day to see how everything was going my new car. His service was outstanding and would recommend Galpin to anyone looking for a new or used car!!!!

"Galpin Mazda Outperforms The Competition"

06-04-2015

These guys are world class when it comes to MAZDA sales, service and standing by their warranty. Ive owned 13 MAZDA cars, vans and suvs during the past 25+ years and GALPIN is the only place I go. Philip Policarpio has been my Sales Consultant in all my deals at GALPIN and its easy to see why hes the #1 MAZDA deal pro in the country. He just gave me a terrific price on my two trade-ins: a 2008 MAZDA Tribute with 247k miles and a 2010 MAZDA 6 with 123k miles. Then, Phil got my wife and I into two brand-new 2015s: a MAZDA CX5 for me and a MAZDA MX5 for my better half. Not only did we get the best price within 100 miles, Phil sweetened the deal with accessory packages next to none and even made sure we got the Cilajet coating for maximum protection and appearance of our cars. Plus, it comes with a transferable 10-year warranty that ups the Kelly Blue Book value by $1500. Great investment. Ill back sooner rather than later to see what else MAZDA has cookin in a year or two. Check em out. Youll love GALPIN and say Hi to Phil.

"Awesome Service"

06-01-2015

Thank you Mike Moses for making it so nice an easy! You are a very helpful person, great service.

"Amazing Service!"

I just leased my new CX-5 at Galpin Mazda. Michael Moses was the best salesperson Ive ever dealt with. He was extremely knowledgeable and made me feel very comfortable through the whole process!

"Best Salesman In The Valley"

I have been to Galpin Mazda for the past 10 years and have been leasing my cars the whole time. I finally decided to purchase a mazda 3 because I love that car so much. Michael Moses and his son Josh Moses helped me purchase my car and it has been by far the best experience Ive ever had at Galpin Mazda. They were so helpful, personable and made me feel very comfortable with the whole process of purchasing a car. Im so happy with my car and Im glad that I got to meet and work with Michael and John Moses. I highly recommend working with them both.

"Exceptional Care And Professionalism"

Michael Moses is just the best ever. Came in on his day off to help me buy the car i wanted badly. So kind and caring, very unsual in most dealerships. Galpin along with Michael know how to treat a customer. Have purchased and leased 7 vehicles from galpin and always a positive experience. Highly recommend Michael and Josh Moses for auto purchases or lease, you will get true service and honesty.

"Great Experience"

I bought a Mazda CX5 at Galpin Mazda from Michael and Josh Moses. After working with them I would never go elsewhere. They listened to me and answered all of my questions. They got be a better car and price than I was expecting. They drove my new car to my house. My expectations were exceeded!

"Truly A Breath Of Clean, Fresh Air!"

I was interested in the Mazda 3 S, but was concerned about having to go through the very typical hassle of a car-buying experience, with all of its attendant stresses: being forced to go in the dreaded merry-go-round of haggling-- never knowing if youll get to the "right" place, not getting a knowledgeable salesman who REALLY knew his/her product, and, well, you know what I mean. Well, was I in for a pleasant surprise. I was able to find that type of salesman I wanted to find at the nearest dealership--Galpin Mazda, only 5 miles away. Tony McGilchrist was absolutely exceptional: He did ALL that is necessary for a positive car buying experience: Friendly reception; full explanations of the differences among the different Mazda 3s; showed me the car I preferred in different color combinations; explained in comprehensive detail the various components of the car and how they worked (and by ‘comprehensive’, I mean that he gave me a hands-on, feature-by-feature “tutorial”); allowed me a few test drives to get a good feel for the car; and, thoroughly explained the different financial arrangements that were available. He is very knowledgeable about his product and his business, very personable, and certainly very patient (including he took as much time as was needed to not only teach me how various components of the car worked, but competently answered EVERY question I asked. He also returned all of my phone calls promptly, and still is in my post-purchase experience. Tony is about as good an auto sales consultant an auto shopper could find. I was lucky enough to find him at what I believe to be a very fine Mazda dealership Again, and it does bear repeating because it is so impressive, Tonys post-sales service has been great. I highly recommend him. Kudos to him! BTW, even the receptionist phone service at Galpin Mazda was friendly and more than helpful—regardless of what time I called. This was one GREAT car buying experience (I know, that is an oxymoronic phrase, but it’s true).

"Thanks Galpin!"

I went to Galpin as a first-time car-buyer and was not disappointed. I was looking for a specific car that I was unable to fine anywhere else but there. I worked with Michael and Josh Moses and I felt I was very well taken care of. Michael was very honest and gave me a really good deal. I was very happy and was able to drive off in a new car that very same day. Thank you Galpin!

"Great Facilities & Service"

I think buying a car is a big pain in the butt. If you’re like me you do tons of research. And then you need to go test drive the cars you like. It takes a ton of time and is a lot of work. My wife and I did shop around and had a pretty good deal lined up from another dealer far away but wanted my local Mazda dealer to match. We came to Galpin Mazda and had the pleasure of working with salesman Michael Moses and his son Josh Moses. Wow what great service we received! Mike is very personable and listened to everything we were trying to do. We had a big problem at the start as we needed to sell our car and our buyer at another competitor’s car dealership had backed out and left us hanging out to dry. Mike actually called that dealership to try to see what happened (they said they’d buy our car one day, and two days later they backed out). It turns out there was a miscommunication on their end so whatever. But we still had a car to unload. Galpin did an appraisal on site and we got a very competitive offer. So we sold our car to Galpin and moved forward to lease the car we were looking at. Unfortunately the car wasn’t on site it had to come over from their sister site in Valencia. It would be a while until the car arrived and the we could see the finance manager. Mike sent us across he street to the Galpin restaurant “The Horseless Carriage” for a dinner on the house for my family. My son, wife and I ate quite a tasty meal and were totally stuffed. That place is like an old diner and the food is good by the way! Mike’s son Josh came over to get us so we could start signing papers. We signed everything with the finance guy Kareen, who was great. He had everything together and we signed the papers pretty quickly. He didn’t hard sell the optional maintenance or tire repair service. Good guy. Anyway, we had a very good experience at Galpin Mazda.

"Drove From Orange County, Glad I Did!"

When I began looking for a new car, a friend of mine told me to go see Michael and Josh at Galpin Mazda. I was toying between a Subaru Forester and Mazda CX-5, and fell in love with the CX-5 at Galpin. Michael and Josh were a valuable asset in helping me select my new Mazda CX-5. They were able to navigate my requirements and get me into the perfect new car. I found them to be trustworthy, relaxed, and helpful. I sincerely appreciated having support and answers when I needed them, without feeling like I was simply a target. Excellent customer service, knowledgeable, and friendly! I came from Orange County to Galpin Mazda, and will continue to to work with Mike and Josh at Galpin for all my future vehicle needs! I love my new red little SUV, and my pup does too!

"Michael And Josh Moses Are Fabulous"

Both Michael and Josh Moses are absolutely wonderful. They are both knowledgable, helpful, professional and friendly. They make the entire process painless and fun. This is why I keep coming back to Galpin, Michael and Josh Moses. Both Michael and Josh Moses are absolutely wonderful. They are both knowledgable, helpful, professional and friendly. They make the entire process painless and fun. This is why I keep coming back to Galpin, Michael and Josh Moses.

"Michael And Josh Moses Are The Best!!"

I had the most amazing experience here with Michael Moses and Josh Moses!! First they helped my mom get into her first new car in YEARS and then they helped me trade-in my old Mazda and get me out of the terrible loan i was stuck in! I dont have enough good things to say about Michael and Josh, they are realistic and dont try and push you into something your not comfortable with. They truly want you to be happy about your payment/interest and want you to be in love with the car you get and I am just over the moon about my experience! I will be referring anyone I know who is in the market for a car to Michael and Josh at Galpin, A++++ customer service!

"Great Experience!"

Being the first time buying a car on my own, and only having to do it because my last car had been totaled, John Martinez made this experience go very smoothly and I could not have asked for better service. From the moment I stepped foot on the lot, he greeted me with kindness and never once did he try to sell me something I did not want. Galpin Mazda is not a dealership like any other. It is much more welcoming than any other dealership I visited while shopping. That is why I went back to John Martinez and would recommend him to anyone looking!

"Great Service, Seamless Experience"

Personally I have no pleasure in dealing with pushy sales people, or for that matter stepping foot into a dealership. Knowing that my lease would soon be up, I knew I could not procrastinate any longer. I knew I would need to rally up all my energy to begin this exhausting, and overwhelming car shopping process. I have to admit after working with John Martinez at Galpin Mazda my negative outlook on the "car buying experience" has changed. John was very personable and listened to all my needs anywhere from features to budget. The whole experience was very pleasant, but best of all I never felt pressured or rushed at any point during my purchase. He was very thorough through the entire process, and despite closing the deal late on a Sunday night, he was nice enough to explain ALL the features my new car had to offer... I mean seriously... down to the last detail. I am so happy with my new Mazda 3 and thanks to John my entire perspective has changed. I am no longer intimidated by the thought setting foot into a dealership. Johns knowledge, honesty, and professionalism are all reasons why I would recommend Galpin Mazda to anyone. I hope Galpin Mazda acknowledges his hard work, and recognizes what a great asset he is to their dealership.

"No Hassle Experience"

For years, I have been driving an old car, and I dreaded having to buy a new car, but I must say; it was a pleasant experience! Phillip Pollicarpio was incredibly attentive, and I enjoyed working with him. Thank you!

"Best Mazda In La Area"

You cannot go wrong with Galpin Mazda. Ive been dealing with several of the greater Los-Angeles Mazda dealerships for a few weeks now. All of them have disappointed me. Many disappear on you if you try to communicate through email before going in. However, Galpin was a straight shooter the entire time. No hard sellers, no nickel and diming. They communicated effectively and quickly. They honor everything mentioned in emails. When I finally went into the store, I met with Robert. Incredibly genuine and authentic. Im from the Midwest so Im frugal and am always looking for the best deal. I felt Robert honestly gave me the best deal he could get from his GM. And, it was a great deal! When I talked to him over the phone, he said I would walk out happy, and I can assure you, I am a very happy customer. Galpin Mazda has won a returning, and potentially lifetime customer, with me. Misha also deserves to be commended for his excellent customer service when I had come in previously. Misha showed me how all the bells and whistles of the car worked and was very patient in explaining how the car works and answering all the questions I had. You cant go wrong working with Misha or Robert.

"2014 Mazda3 Hatchback"

I love my new 2014 Mazda3 Hatchback and my purchase experience at Galpin Mazda in Van Nuys was above outstanding. Most particularly, my Galpin sales associate, Dawney Tugadi, personally made my purchase happen. I had a trade-in which I still owed money on and a very set purchase price and end-result car payment I could afford. Dawney expended extraordinary effort to push to get the very best trade in offer for me as well as getting me the best new car purchase price (I do not believe I could have obtained a better trade in or purchase price anywhere else nor through any other sales associate). Dawney absolutely went to town for me. And, while I, ultimately, decided on the Mazda3 Hatchback, through Galpins network of associated dealerships, Dawney could also have assisted me with purchasing either a Honda, Suburu or Ford if I had decided to go with one of these makes. Dawney personally made this car purchase the best one Ive ever had and, it wasnt easy for her, because I had multiple criteria I needed to be met (even above a set financial budget). If youre looking for a new Mazda, Honda, Suburu or Ford, call Dawney at Galpin Mazda and I believe she will do right by you.

"Very Good Customer Service"

I recently purchased a 2014 Mazda 3 from Galpin Mazda and had an overall good car buying experience. Vic Arakelian was the salesman I negotiated with and he was excellent, I highly recommend him. He helped me get the deal I wanted and was very honest and friendly. All the staff are very nice and treat their customers with respect.

"Nothing But Awesome!!!!"

I want to tell you about the best car buying experience that I have had in my lifetime. I live in AZ now but used to live in California. I called Michael Moses with Galpin and let him know what I was looking for. He said to trust him he would get me a great deal. So, I drove 6 hours to get a car from Michael Moses. I have bought many cars from him over the years but this experience was the BEST!!. He gave me the GREATEST car buying experience I have ever had. Michael kept to his word on everything he said. Everything went smoothly with my deal. I got the most awesome car. I would drive to the ends of the earth for Michael Moses. He is Awesome!!

"Great New Mazda 3"

Robert was an amazing sales representative for Galpin. He listened to what we wanted, matched our best offer, went out of his way to make our purchase process easy, and gave us a quality car above our expectations.

"Great Buying Experience"

I was dreading the whole process of buying my first car because every time I entered a car dealership I was stalked by salesmen trying to push a hard sale. Usually I dont trust reviews but my girlfriend persuaded me to go Galpin Mazda, because it has excellent ones. I should listen to her more often because my experience couldnt have been better. Philip the salesman was of great help, very respectful and helped me get the best financing deal in the world.

"Great Place!"

I was in a process of buying my new Lincoln Navigator 2014 and after checking a couple of deals I was referred to Michael Moses of Galpin Lincoln. i gave him a call and it was a really right thing to do. Michael and his son Josh took a great care of me by not only giving me a great deal but also making me enjoy the time I spent there. As a result I am very happy now driving my new Navigator. I will absolutely recommend Michael and Josh to all my friends and colleagues who are shopping for the car.