INFINITI of Beverly Hills in Beverly Hills, CA

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"Great Prices Great Services"


User

from valencia

Recommended? Yes

Purchased? Yes


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Found a 2015 Cadillac ATS. Called Hayan in internet sales. He confirmed vehicle is available and in mint condition and fare enough I drove all the way down to Beverly Hills.car was parked in a parking structure underground. I understand its Beverly Hills and its not your traditional car dealership sitting in huge piece of land. The best thing was tge process transparency and quick in making the deal. Vehicke came with one 1 key only but I understand its a used car and was $3000 cheaper than any other car in 60 miles radius. Hayan made me part of Infiniti BH family wich this where i will be getting my wifes new QX80!!!Thank youHayan and Managers.

"Extremely Poor Service"


User

from Santa Monica, CA

Recommended? No

Purchased? No


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Brought our Infiniti Q50 into Infiniti of Beverly Hills to have service done. When we picked up the car there was a large crack across 1/4 of the windshield. We immediately called attention to it with our service consultant. He mentioned that he had not noticed any damage to the windshield when he checked the car out (and the damage is very noticeable). He took our information and said his manager, Elias, would get back to us. No call came. So, we called back the next week. We were asked to bring the car back into the dealership to be inspected. Elias believed the crack to be a flaw in the glass, which just happened to grow over time. Although there are many holes in that argument, he assured me that his connections with Infiniti would get the issue rectified and that he would be back in touch in two to three days. No call came. So, after three calls into Infiniti, our service consultant finally takes my call and tells me that Infiniti wont cover the damage and they can only offer to cover the cost of the windshield - not the labor. At this point it isnt even the additional money that is frustrating to me. Typically, when you buy an Infiniti you expect you are also buying a high level of service that comes with the vehicle. You certainly shouldnt expect that level of service from this dealership. You would expect the dealership to take responsibility for damage that happens to the vehicle while in their care. At the very least you would expect the service manager to follow up on their commitments instead of dodging the conversations. I cant imagine why I would ever want to come back to Beverly Hills Inifiniti for service again, much less buying our third Inifiniti from this dealership.

"Best Deal Best Car"


User

from van nuys

Recommended? Yes

Purchased? Yes


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Best experience and deal ever. Vehicle was in immaculate condition. Got a 1996 Porsche convertible.

"Great Buy"


User

from Los Angeles Ca

Recommended? Yes

Purchased? Yes


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got an awesome deal on the Buick Verano. Staff was great, nice people. very patient. awesome all around.

"Excellent, Highly Recommended"


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from Palos Verdes Estates, CA

Recommended? Yes

Purchased? Yes


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We were skeptical to buy a used car from a dealer as we have always bought from private parties but we enjoyed the experience. There was no silly salesman talk. Hayen treated us very well and went over and above to help us. When we are ready to buy again, we will come back to Infiniti of Beverly Hills. Prices are very reasonable and cars are in excellent condition

"Treated Me Like A King!"


User

from San Babriel Valley

Recommended? Yes

Purchased? Yes


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Outstanding! They treated me like a King! Ray B was great! Sales Manager tom as well as Finance guy Kevin Jarlekian

"Great Dealership"


User

from Orange County, CA

Recommended? Yes

Purchased? Yes


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I purchased a CPO Infiniti car from Infiniti of Beverly Hills. I drove to the dealer without an appointment (I tried to make an appointment online but no one contacted me). I was greeted by Nick from the Sales department. Hes easy to work with, knowledgeable about the Infiniti cars, and doesnt try to hard sell you. After test driving two cars that I was interested in, I decided on the car that I wanted to purchase so I worked out the numbers with Nick. After going back and forth a few times, we came to an agreement on the deal. I waited for awhile in the lobby for my turn to do the paperwork with the fiance manager. After going through the paperwork and discussing about the extra warranty/coverage on the car with the fiance manager Kevin, I was out of the dealer with my new car. I got a fair value on my trade in. Both Nick and Kevin have promptly responded to multiple emails from me after the purchase. Im happy with my purchase and would recommend this dealership. Be prepared to stay at least a few hours if you do decide on purchasing a car.

"2016 Qx70 S All Black!!!"


User

from Los Angeles

Recommended? Yes

Purchased? Yes


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This is not your ordinary car dealership its more like a boutique store in the heart of Beverly Hills and middle of Wilshire blvd. I got treated with tons of respect and especially respected my time. Less than 2 hours leased a vehicle and I was out of there. 2016 Infiniti Qx70s black on black on black. They even tinted the car for me at no extra cost.No hidden fees or gimmic with down payment or drive offs or any add on the vehicle like my horrible experience with Glendale. Good Job guys!!!

"Great Facility Prices And Awesome Staff"


User

from los angeles

Recommended? Yes

Purchased? Yes


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Got my 2013 Porsche Panamera from them. Nate Brown helped me out and treated me VIP all the way. Extremely professional and on point. Vehicle was in great shape and kept in their indoor used car showroom not some outside lot. Clean offices and facility, where you can shop quietly withoutthe car dealership chaos and disturbing noises. Love my experience love my new car. Thank you Guys! Peter

"Great Dealership Good Staff"


User

from cohen

Recommended? Yes

Purchased? Yes


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Got a 2013 toyota prius chopped 3 different toyota dealer and finally got it from an infiniti dealer. Clean clean clean car at a great price and best interest for financing. Nice professional dealership infiniti of beverly hills

"Great Customer Service "


User

from long beach

Recommended? Yes

Purchased? Yes


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Got a 2013 g37 s coupe. Shoped for weeks and finally got the best deal on great car with only 8000 miles on it. Ron and nagy were great got me also %0.9 financing with their bank. Im part if their family now.

"Bad Listing!"


User

from St. Louis, MO

Recommended? No

Purchased? No


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The pictures in this listing clearly show this is an automatic transmission car yet it is listed as a manual. How can I trust a dealer who cant get the details correct? Details count when making a large purchase like a car!

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