Tom Hesser Nissan LLC in Scranton, PA

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"Albert Was Awesome The Entire Time"


User

from Dunmore, PA

Recommended? Yes

Purchased? Yes


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Albert was awesome the entire time! He was very helpful and showed me all of features the day of purchase. Additionally, he was super helpful the day before with accommodating our browsing of inventory and working with us on our trade.

"Ann Carleo Was Amazing"


User

from Dunmore, PA

Recommended? Yes

Purchased? Yes


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Excellent experience. Ann Carleo was amazing! Very professional but with a friendly attitude two thumbs up!

"Ann Carleo Did A Great Job"


User

from Dunmore, PA

Recommended? Yes

Purchased? Yes


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Ann Carleo did a great job with helping me pick my rogue, she gave me no pressure, which is great...

"Anne Was Very Easy Deal With"


User

from Dunmore, PA

Recommended? Yes

Purchased? Yes


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Anne was very easy deal with. Would recommend her and Hesser Nissan.

"Pleasant Experience"


User

from Dunmore, PA

Recommended? Yes

Purchased? Yes


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Mike Vacca made buying a new vehicle a pleasant experience.

"The Sales Rep Anne Carleo Was Great To Work With"


User

from Dunmore, PA

Recommended? Yes

Purchased? Yes


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The sales rep Anne Carleo was great to work with. She took her time explaining everything to us and really helped us out with my trade in and company incentives. I plan to recommend her to friends of mine who are current car shopping.

"The Sales Experience Was Fine"


User

from Dunmore, PA

Recommended? Yes

Purchased? Yes


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The sales experience was fine. This is the second Nissan we have bought from Bob. His friendly no pressure approach is refreshing.

"Very Happy With The Overall Experience"


User

from Dunmore, PA

Recommended? Yes

Purchased? Yes


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Bought a new Nissan rogue from Mike Vacca, Very happy with the overall experience.

"Our Experience With Anne Carleo Was Exceptional"


User

from Dunmore, PA

Recommended? Yes

Purchased? Yes


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Our experience with Anne Carleo was exceptional and made leasing our new Nissan Rogue very easy and quick. We would highly recommend contacting Anne to purchase or lease a Nissan.

"My Salesman, Pj, Was Really Helpful"


User

from Dunmore, PA

Recommended? Yes

Purchased? Yes


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This was my first time buying a new car from a dealership. My salesman, PJ, was really helpful and made sure it was an exciting experience. I will definitely go to him again and will recommend him to anyone.

"Great Dealership And Even Better Employees"


User

from Dunmore, PA

Recommended? Yes

Purchased? Yes


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Great dealership and even better employees. PJ was our salesman and he was different than any other Ive ever dealt with. He worked to find the perfect car for my wife but then didn’t pressure us to make an immediate decision. He was even available on his day off to discuss buying. Ask for PJ.

"Mike Vacca Is A Wonderful Salesman"


User

from Dunmore, PA

Recommended? Yes

Purchased? Yes


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My experience at Tom Hesser was wonderful. Mike Vacca is a wonderful salesman with lots of knowledge of all Nissan vehicles. He was very helpful with explaining all of the options that are available on the Nissan rogue sport. We are first time car buyers and he answered all our questions.

"Mike Vacca Was Most Helpful"


User

from Dunmore, PA

Recommended? Yes

Purchased? Yes


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Like the rogue and Mike Vacca was most helpful....

"The Staff Was Great And Helpful"


User

from Dunmore, PA

Recommended? Yes

Purchased? Yes


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My experience was great. The staff was great and helpful. They were very patient and experienced....

"Best Car Shopping Experiences, Ever"


User

from Dunmore, PA

Recommended? Yes

Purchased? Yes


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Overall, it one of our best car shopping experiences, ever.

"Salesperson Mike Vacca Was Great"


User

from Dunmore, PA

Recommended? Yes

Purchased? Yes


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Our salesperson Mike Vacca was great, he was patient gave me great advice, listened to all my concerns and went over every detail and option my new car had. I would come back again when needed and certainly would want Mike Vacca to assist me! He did a great job in assisting!

"Excellent Experience"


User

from Dunmore, PA

Recommended? Yes

Purchased? Yes


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Excellent experience. Highly recommend Albert Lopez & associates are extremely knowledgeable and professional.

"Al Lopez Is Very Knowledgeable,kind, Super Patient"


User

from Dunmore, PA

Recommended? Yes

Purchased? Yes


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Tom Hesser has been nothing but accommodating and patient throughout my car buying experience. Al Lopez is an incredible asset to your sales team as he is very knowledgeable, kind, super patient and so easy to talk to. Al and John worked very diligently to find me the absolute best price. Thank you.

"Mike Vacca Is A Very Nice Salesman"


User

from Dunmore, PA

Recommended? Yes

Purchased? Yes


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When we arrived at Tom Hesser Nissan a very nice salesman Mike Vacca asked us if we needed any help. My mom never purchasing a car before, we needed a salesman with a lot of patience and Mike was extremely patient and gave great instructions with the new vehicle. We def will do business with Mike.

"Our Salesman Was Very Informative"


User

from Dunmore, PA

Recommended? Yes

Purchased? Yes


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This is our second auto we have purchased at Hesser s and we have no complaints. Our salesman was very informative and listened to what we wanted.

"Very Wonderful Experience With The Staff"


User

from Dunmore, PA

Recommended? Yes

Purchased? Yes


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We had a very wonderful experience with the staff.

"It Was An Amazing And Easy Experience"


User

from Dunmore, PA

Recommended? Yes

Purchased? Yes


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It was an amazing and easy experience. Made the buying experience so much better. Would not go anywhere else or work with anyone else.

"Mike Vacca Was Informative"


User

from Dunmore, PA

Recommended? Yes

Purchased? Yes


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Mike Vacca was informative and did his best to make the deal happen at the payment and options i wanted.

"Everything Was Explained Great"


User

from Dunmore, PA

Recommended? Yes

Purchased? Yes


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I was a Toyota customer for years, but after the great experience my daughter had with her Rogue, I decided to turn in my leased RAV4 early to get a new Rogue and even saved money! Albert was wonderful to work with, as was Joe in service. Everything was explained great!

"Very Helpful And Accommodating"


User

from Dunmore, PA

Recommended? Yes

Purchased? Yes


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Very pleased. Very helpful and accommodating. 3rd car purchase here.

"Very Pleased With The Service"


User

from Dunmore, PA

Recommended? Yes

Purchased? Yes


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We were very pleased with the service we received.

"Anne Is A Great Sales Person"


User

from Dunmore, PA

Recommended? Yes

Purchased? Yes


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Anne is a great sales person we very happy with her service thank you.

"Ann Our Sales Person Was And Very Efficient"


User

from Dunmore, PA

Recommended? Yes

Purchased? Yes


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We had a great experience during the purchase of our new car. Ann our sales person was more than kind and very efficient.

"Very Pleased"


User

from Dunmore, PA

Recommended? Yes

Purchased? Yes


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Very pleased, very accommodating, 3rd car purchased here.. same salesman. Thanks.

"Albert Is Very Personable And Courteous"


User

from Dunmore, PA

Recommended? Yes

Purchased? Yes


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My 6th Nissan purchase and second purchase from Albert Lopez. Albert is a great saes rep to work with, answering all questions professionally. He is very personable and courteous. I obtained a better pricing deal than I ever have, this helped me to purchase instead of lease . Great experience.

"Friendly Service"


User

from Dunmore, PA

Recommended? Yes

Purchased? Yes


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I had a great experience at Tom Hesser Nissan, friendly service, will to work to work with my budget. Go see Mike Vacca, he is a terrific sales person.

"So Great"


User

from Dunmore, PA

Recommended? Yes

Purchased? Yes


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So great, that i bought my second vehicle from her. She is a sweetheart.

"Anne Was Very Accommodating To Me"


User

from Dunmore, PA

Recommended? Yes

Purchased? Yes


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Anne was very accommodating to me. I changed my vehicle choices 3 times and we were able to come to a deal.

"Phenomenal Service Department!"


User

from Utica, NY

Recommended? Yes

Purchased? No


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I was visiting the Scranton area for work this week and on my way out had an unfortunate encounter with a Pennsylvania pothole that destroyed my tire and rim. I called Tom Hesser Nissan to see if they might be able to squeeze me in for a same day repair. I was blown away with the professionalism of the gentlemen I spoke with over the phone - Mike Colaneri. Mike was ready for me upon my arrival and explained all of my repair options to me so that I could make an informed decision. Within an hour and a half I was back on the road home thanks to their quick, professional service! I highly recommend them in an emergency - or for anything at all! This team doesnt disappoint!

"Anne Was Very Helpful, Attentive And Friendly"


User

from Dunmore, PA

Recommended? Yes

Purchased? Yes


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My experience at Nissan was wonderful. Anne was very helpful, attentive and friendly.

"Bob Hiller Was Excellent"


User

from Dunmore, PA

Recommended? Yes

Purchased? Yes


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My salesman Bob Hiller was excellent. He was polite and professional. this was the 4th Nissan I have leased from him since 2010.

"The Showroom Is Bright, Clean And Welcoming"


User

from Dunmore, PA

Recommended? Yes

Purchased? Yes


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The showroom is bright, clean and welcoming. Love the music station, it made it an enjoyable wait while our vehicle was processed. PJ Armbruster was our salesman and we can say honestly that he is the reason we bought the rogue today. He is knowledgeable, friendly and helpful.

"Mike Vacca Was Very Courteous"


User

from Dunmore, PA

Recommended? Yes

Purchased? Yes


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I had a great experience. Mike Vacca was very courteous and made my car buying experience great. I walked out with the exact car i wanted.

"Excellent Best Dealership"


User

from Dunmore, PA

Recommended? Yes

Purchased? Yes


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Excellent best dealership i have ever been involved with.

"Good Customer Service"


User

from Dunmore, PA

Recommended? Yes

Purchased? Yes


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Good customer service. Excellent help with all answers to my questions .

"I Had An Exceptional Experience At Nissan"


User

from Dunmore, PA

Recommended? Yes

Purchased? Yes


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I had an exceptional experience today at Nissan. I am thrilled with my afternoon spent with Anne. She solved all my problems, not to mention getting me a great deal.

"Everything Was Great At Nissan"


User

from Dunmore, PA

Recommended? Yes

Purchased? Yes


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Everything was great at nissan. Ann was very helpful and kind. I would recommend her services to anyone searching for a new car.

"Thank You For Everything"


User

from Dunmore, PA

Recommended? Yes

Purchased? Yes


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Bob was excellent and the process was so easy to purchase my new car. Thank you for everything! Kodos to mike as well!

"Great Attention"


User

from Dunmore, PA

Recommended? Yes

Purchased? Yes


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Excellent great attention to detail i never hac this great treatment with any other car ove purchased

"This Process Made Me Feel Very Confident"


User

from Dunmore, PA

Recommended? Yes

Purchased? Yes


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Robert Hiller immediately greeted me and led me through the car buying experience with ease. His expertise in this process made me feel very confident in my purchase.

"This Process Was More Than Evident"


User

from Dunmore, PA

Recommended? Yes

Purchased? Yes


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Robert Hiller greeted me at the door and led me through the car buying process with ease. His experience and expertise in this process was more than evident and made me feel more confident in my purchase.

"The Experience At Tom Hesser In Dunmore Was Great"


User

from Dunmore, PA

Recommended? Yes

Purchased? Yes


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The experience at Tom Hesser in Dunmore was great. Mike Vacca was patient and worked well with us. No matter what questions we had they were answered very thoroughly.

"Very Satisfied"


User

from Dunmore, PA

Recommended? Yes

Purchased? Yes


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Very satisfied. I did not feel pressured at all. All staff members were kind and caring. I felt very comfortable here.

"Bob Was Excellent"


User

from Dunmore, PA

Recommended? Yes

Purchased? Yes


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Bob was excellent! He walked us through every step of the process and was friendly and courteous. Jack was also excellent and let us know about this great deal.

"Dealing With Tom Hesser Nissan Was A Pleasure"


User

from Dunmore, PA

Recommended? Yes

Purchased? Yes


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Dealing with Tom Hesser Nissan was a pleasure. From learning about the vehicle to picking the color everything was explained and verified. The salesman Mike was very knowledgeable and professional. Cant wait to enjoy my new Armada.

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