Rusnak Westlake Volvo in Thousand Oaks, CA

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"Westlake Volvo And Larry Gootkin"


Laura Ann

from Ventura, CA

Recommended? Yes

Purchased? Yes

07-25-2014


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I just leased a new Volvo from Rusnak Westlake Volvo and worked with sales associate Larry Gootkin. I had some very specific options and color combinations I was looking for, and Larry was really patient and determined to find the exact car I was looking for. There was never any pressure or incentives presented to get me into a car I really didnt want. We were successful, and I am really happy with my new Volvo. I was returning a past leased Volvo, and the process was really quite easy. The new lease documents were explained very well, and Rusnak and Larry worked with me on the lease terms to get me to a price point I was expecting to pay. Very satisfied with the experience

Response from Rusnak Westlake Volvo:

Thank you for taking the time to leave such a wonderful review. We are happy that Larry was able to find you the exact car that you were looking for. Again, thank you for taking the time to leave such positive feedback and of course, for choosing Rusnak/Westlake Volvo!

"Go To Westlake Volvo!"


Laura Ann

from Sierra Madre, CA

Recommended? Yes

Purchased? Yes

07-25-2014


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Working with Larry over at Rusnak Westlake Volvo was impressive. Larry was super personable, friendly and incredibly knowledgable. Above all, Larry was interested in what my concerns were and actually listened. He and Frank gave us an amazing deal. Not sure how they pulled it off, but I got the exact car I wanted for a great price. I test drove a few cars until we figured out what we wanted and Larry was so helpful about the whole process. Even the finance guy was super cool!

Response from Rusnak Westlake Volvo:

Thank you for taking the time to leave such a glowing, detailed review. We appreciate your business and are happy that we were able to find you the exact vehicle that you were looking for!

"Experience At Volvo Dealership"


Laura Ann

from Westlake Village, CA

Recommended? Yes

Purchased? Yes

07-25-2014


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Easy buying experience with friendly experienced staff. Everyone we spoke to was at Volvo was great. Loved the no pressure and experienced attitude. Thanks for getting into the car that was a great fit for our family.

Response from Rusnak Westlake Volvo:

Thank you for taking the time to leave a positive review! We are happy that you had a stress-free car-buying experience and are thrilled that you chose Rusnak/Westlake Volvo!

"Larry Gootkin (sales)"


Laura Ann

from Westlake Village, CA

Recommended? Yes

Purchased? Yes

07-25-2014


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5 stars in every category Larry Gootkin worked with me for months to find the perfect Volvo for me. Im very happy with my experience with Larry & The Rusnac team.

Response from Rusnak Westlake Volvo:

Thank you for the 5-star review, Ryan!

"Aricia Halley"


Laura Ann

from Malibu, Ca

Recommended? Yes

Purchased? Yes

07-25-2014


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What a refreshing experience to walk into a dealership, have an idea of what you want, test drive it, LOVE it and purchase it with reasonable and delicate handling. We felt important and respected. Larry and Frank were true gentlemen and thorough to the delivery of my XC60 to my front door. I highly recommend Rusnak Westlake Volvo dealership for kind professionalism. Aricia Halley

Response from Rusnak Westlake Volvo:

Thank you for taking the time to leave such positive feedback, Scott and Aricia. We are happy that we exceeded your expectations and that Larry and Frank were able to find you the vehicle you wanted. Again, thank you for the review and of course, for choosing Rusnak/Westlake Volvo!

"Great Customer Service, Fair Deals"


Laura Ann

from Agoura Hills, CA

Recommended? Yes

Purchased? Yes

07-25-2014


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I purchased two vehicles from Rusnak Westlake Volvo and both transactions were handled professionally and fairly by the team there. They made a complicated process very easy and Larry went out of his way to make sure we knew all about the features in the new cars.

Response from Rusnak Westlake Volvo:

Zac, thank you for taking the time to leave such a positive review. We are pleased that we exceeded your expectations and left our dealership feeling informed and confident about your new car purchase!

"Great Dealership"


Laura Ann

from Los Angeles, CA

Recommended? Yes

Purchased? Yes

07-25-2014


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Had an excellent shopping and buying experience from Rusnak Westlake Volvo! They were very courteous and helpful.

Response from Rusnak Westlake Volvo:

Thanks for the 5-star review!

"Car Buying Experience Made Easy!"


Laura Ann

from Woodland Hills, CA

Recommended? Yes

Purchased? Yes

07-25-2014


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We had been loyal Calabasas Volvo customers for years and when Calabasas closed, we thought wed give Rusnak Volvo a try. We were so glad we did! From beginning to end, our experience with Larry at Rusnak was a true pleasure. We love the S60, as well as the deal we received...And, on a personal note, when we found out about a touching personal connection (My husband having worked for Larrys brother-in-law in their younger days) it cheered us even more! Couldnt be more pleased with our car buying experience! Thank you!

Response from Rusnak Westlake Volvo:

Thank you for taking the time to leave your feedback, Amy! And of course, for choosing Rusnak/Westlake Volvo. We are happy that you were pleased with your car-buying experience and truly appreciate your business.

"Great Customer Service"


Laura Ann

from Reseda CA

Recommended? Yes

Purchased? Yes

07-25-2014


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Thank you to Larry and Frank in the sales department. They went over and above to find our new Volvo V60. Not only did they find the car, they travel 100 miles to pick up the vehicle and have ready for delivery in time for my wifes birthday. And if that was not enough they got us a good deal on a hot selling model. This is the second car that we have purchased from Larry and Frank, and both have been a pleasant experience. We have nothing but good things to say about Rusnak Volvo in Westlake Village, there service department is also excellent.

Response from Rusnak Westlake Volvo:

Thank you Charles and Stephanie for taking the time to leave your feedback. We are happy that we exceeded your expectations and that you have been satisfied with all of the departments within our dealership. Again, thank you for the review and of course, your business. We hope to the have the opportunity to serve you again in the future!

"Great Place And Great People For Buying A Car !!!"


Laura Ann

from santa barbara, ca

Recommended? Yes

Purchased? Yes

07-25-2014


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Extraordinarily nice and open staff. Helpful and considerate in all aspects of the transaction. Outstanding people and a wonderful experience.

Response from Rusnak Westlake Volvo:

Thank you for choosing Rusnak/Westlake Volvo. We appreciate your business and are happy to hear that you had a wonderful experience.

"Rusnak Westlake Volvo"


Laura Ann

from Westlake Village , California 91362

Recommended? Yes

Purchased? No

07-25-2014


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I just had my first service appointment at Rusnak Westlake Volvo and it was fantastic! My service advisor was Larry Garvin and was extreamly helpful. I highly reccomend this service department.

Response from Rusnak Westlake Volvo:

Thank you for the positive review, Shelley! We appreciate your business.

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