"Exceptional Sale Rep"
I have been a customer at Audi Lynbrook since 2012 and my sale Rep is Andri Cruz. The world best!!! The experience I had at Audi Lynbrook definitely topped them all. Andri Cruz was one of the most genuine and informative salesmen one can ask for. It was a pleasure working with him evev when I had my doubts he made the entire process so effortless. Assured me I was driving off the lot with my new A6 and I surely did. He went above and beyond to make sure I had a great experience. I will certainly refer him to everyone who is looking to purchase an AUDI. Hes the best !!! Anna Pierre. The A5 is next on my list.
"Just Looking "
Salesmen was great, no pressure as I was evaluating my options on what car to buy next.
"Very Competitive Dealership, Offered Me Best Lease"
Carlton Cruickshank was the salesman at Lynbrook I solely dealt with. Carlton even went in on his day off to work on my lease deal. I closed the deal with him with the best deal vs. other dealers, but unfortunately for him, another dealer purchased the car before he could re-locate it for me. He is both very professional, and personal in a very respectful manner. Its a shame for him that I had to go to that other dealer, because he did give me the best lease deal. If youre looking for an Audi, hes a very good salesman to work with. Justin Cohen
"Best Customer Service Experience And Buying Experi"
I was greeted with a lot of smiling faces the moment I entered the door. This is important to me because if a company pays attention to these small details, it shows me that they value me as a customer, and must do great with other aspects of customer service. The dealership was clean, and the desks of the employees were also neat. You can see how disciplined these people are to keep these spaces look pleasing to the eyes. They even had clean bathrooms and they had drinking water available. They even had a comfy lounge with a huge tv. I find Jason Chance very courteous and respectful. I would definitely recommend this dealership to all my friends and to my relatives because of the great service he provided. He made sure that I felt comfortable and he guided me before I made a buying decision. He made sure I understood everything that Im paying for. I asked a lot of questions and he was patient with me. He was very professional. He went above and beyond. This guy deserves a raise. These are the kind of employees that help the company earn loyal customers. It was an outstanding consumer-oriented experience. I didnt feel like I was being forced to do something I didnt want. He made sure to ask the right questions before he recommended anything. He answered all of my questions and offered information that I didnt know but I had to. He has earned my trust, and builds a good reputation for the Audi Lynbrook dealership.
"Audi Lynbrook Bad Service"
This place is nice in and out. But they treat your cars without care. Theyre very expensive but that Audi. When you call back for questions they dont want to talk to you. But they will call you many times to sell you something and thats not cool. Its a shame I was gonna buy another car for my wife but the service there is just not QUALIFIED!!!
"Audi Lynbrook Bad Service"
This place is nice in and out. But they treat your cars without care. Theyre very expensive but that Audi. When you call back for questions they dont want to talk to you. But they will call you many times to sell you something and thats not cool. Its a shame I was gonna buy another car for my wife but the service there is just not QUALIFIED!!!
"Audi Lynbrook Bad Service"
This place is nice in and out. But they treat your cars without care. Theyre very expensive but that Audi. When you call back for questions they dont want to talk to you. But they will call you many times to sell you something and thats not cool. Its a shame I was gonna buy another car for my wife but the service there is just not QUALIFIED!!!
"Audi Lynbrook Bad Service"
This place is nice in and out. But they treat your cars without care. Theyre very expensive but that Audi. When you call back for questions they dont want to talk to you. But they will call you many times to sell you something and thats not cool. Its a shame I was gonna buy another car for my wife but the service there is just not QUALIFIED!!!
"Horrible Service"
Horrible and very unresponsible service!!!! Schedulled an appointment to look at the car, told Jessy that Im coming from CT 2 hours with no traffic, pls make sure the car is available. Just showed up they are telling me the car got sold!!! And all they are saying is "im sorry " well Audi of Lynbrook sorry doenst fix your horrible service!!!! Customers never deal with this place!!!!!
"Very Pleased"
I bought a 2016 Audi five months ago at another dealership. Unfortunately, I had an accident that totaled the car. I knew just what I wanted in terms of model, color and options. The original dealer was unable to get me the car in a timely manner, they wanted more for the car and they werent willing to negotiate. Lynbrook found the car I wanted and gave a deal I was very happy with. Ive recommended them to all my Audi owning friends.
"Great Experience"
This was my first experience with Audi Lynbrook and I must say, it was a great one. I met with sales representative Joshua Haynes and I told him I was interested in the Audi Q3. He showed me the vehicle and he took his time to explain and answer all my questions. He made the process of leasing the Audi Q3 very easy. Joshua Haynes is a great sales representative and very knowledgeable. Im very happy and satisfied with my decision to lease the Audi Q3. I was pleased with the professionalism and attentiveness to customer service by the Audi Lynbrook team.
"Terrible!!!"
I had an absolutely awful experience at this place. My ignition module was broken so I called to make an appointment. The woman on the phone told me to just to come in and they will repair it while I waited. I got there and the employees had no idea what I was talking about, being able to do it while I waited. I explained to the man helping me that I needed my car at the end of the day, whether if it was fixed or not. I never received a call and was not able to get my car back that day. The next day, I called them, and they said it would be ready at 1pm. I arrived at 1pm and waited about 20 minutes for help. After being called upon the man helping me, while very nice, was doing about 10 different things at once. All I wanted to do was pay and leave, instead he tried to sell me on more things that were broken with my car, some of which I knew for a fact were not. All while being interrupted every 30 seconds, by various co-workers, about a million different things. After about 20 more minutes I asked the man what I owed for the work that was done. While he was off helping someone else again, I left the cash that I owed on the counter, got in my car and drove away. After less than a week the same problem came back with my car. Now I have to do the same process all over again. When I say same process, I mean that word for word. The woman on the phone said they could do it while I waited, the men at the shop said they could not. I said I needed my car by the end of the day, they said no problem and no matter what, this time they would call. They did not call and I wasnt able to get my car back, again! The next day I was told that the module is completely broken and that it will be $900 to replace. Of course since its an Audi part I have no other options other than to pay it. I arrive at Audi and wait to be helped. Now the man sits down and goes over the bill with me. The part was $230 and the rest was labor. How can there be $670 of labor on a $230 part?!?!? Of course there is nothing I can really do other than argue with them, pay the money and take my car. While driving home I realize that the original money I paid the week before wasnt taken off my bill. I was told that that money was to diagnose the car and if I did the work it would be deducted from the bill. I call and leave a message for the man that helped me and of course have not heard back. I live a mile away from this service location and will drive an hour if I have to, to never deal with this place again. Absolutely awful in every imaginable way!!
"Took Deposit, Sold Car To Someone Else."
07-04-2015
The title tells it all. My daughter did all the research and found just what she wanted. Put $1000 on the car, and when it was time to make the deal final, she learned they had sold the car to someone else. Whats the point of a deposit? Can you trust this dealership at all?
"Dealing With Professionals Is A Joy"
05-13-2015
I have had an A6,A4,A4 Wagon, A5, and have just picked up my second S5 from these people, and I have never been disappointed with their professionalism in the showroom, and there treatment of me and my cars in their repair facilities. They treat you with respect, and deal fairly with you when you are buying or leasing a car.
"Recent Visit 4/2015"
05-04-2015
I have used them 12 years and they keep improving! Quick, friendly and quality work.
"Great Experience!"
05-04-2015
This is the third audi i have bought from this dealership and every time i have had wonderful Experience! All the employees were knowlegedable and curteous. They made the car buying Experience very easy and exciting. I would definately reccomend this dealership to relatives and friends.
"I Had A Excellent Experience At Lynbrook Audi"
05-04-2015
Chris Weis did a great job arranging the sale and delivery of my 2013 A6 CPO audi. Everything Lynbrook Audi promised came through. Great guys to deal with! And the car is awesome.
"Great Service"
04-21-2015
Had the best experience at Audi Lynbrook. John Melkun was the greatest. Made my experience super enjoyable.
"Jennifer Was Great"
04-15-2015
I was a little nervous getting out of my charger and into a new vehicle I knew I wanted an Audi however, Jennifer made the transition as perfect and smooth as possible. I will surely be sending more customers her way
"Audi Lynbrook Is "the Best""
04-15-2015
We recently leased a fully loaded 2015 Q7 from Audi Lynbrook. This is the third vehicle we have acquired from this dealer. Working with our new car sales person Sofia, was without a doubt, the most positive buying experience we have ever had. Sofia was extremely knowledgeable and well informed regarding all aspects of the vehicle as well as the entire purchasing/leasing process. Above all, we found Sofia to be completely honest and trustworthy. This fact can not be overstated considering the huge financial commitment of present day new vehicles. We felt completely comfortable working with Sofia and Audi Lynbrook and strongly encourage the buying public to do the same. We have previously leased a 2010 A4 from Lynbrook and also currently own a 2011 Q7 that we purchased from Lynbrook. All 3 experiences were excellent and trouble free. The Audi Lynbrook service department is equally fantastic. We have worked with Service Advisor Christina for years and have always found her to be professional, extremely competent and above all, honest.
"Completely Satisfied!!"
04-15-2015
This was my first experience with Audi & I will definitely be back! I love my A3 Convertible & it was a pleasure to work with this dealership.
"Impressive Service Experience"
04-10-2015
SERVICE WAS TO MY COMPLETE SATISFACTION!THE SERVICE FACILITIES ARE BRIGHT AND CLEAN. THE EMPLOYEES WERE COURTEOUS.
"Great Dealer For Both Sales And Service"
04-10-2015
Been leasing for a number of years and always be great to deal with
"Great Experience"
04-10-2015
I had a great experience with this dealership. Both my sales person matt montano and his finance manager answered all of my questions and worked with me knowing that I had to drive an hour and a half to get there. Matt even went the extra step of contacting me after the sale to see how i was enjoying my new car. If stopping in ask for matt, he certainly changed my view of the stereotypical car salesman
"Great Service"
03-31-2015
My Experience at Audi Lynbrook was excellent, I would recommend it to anyone.
"Audi Lynbrook Service"
03-31-2015
I was very pleased with the ease of getting appointment, quick greeting when I brought my car in for service, and equally quick completion of the service.
"Amazing Customer Service!!"
03-31-2015
My experience with buying a car was impeccable, thanks to Coldit. He made the entire process as streamlined as could be, being responsive, promptly answering the many questions we had, being sensitive to our time constraints when we came to the dealership, and always ensuring that he set up as much of the process in advance of our appointments as he could in order to keep the ball moving and be well-prepared. He gave us a thorough explanation of our options when we were first considering the car, guided us through the entire process with exceptional diligence and detail, and then gave us a thorough overview of the car itself the day that we bought it. Coldit made us feel at ease from beginning to end, and actually made the car purchase an enjoyable process!
"Excellent Service"
My Experience at Audi Lynbrook was excellent, I would recommend it to anyone.
"Could Not Be Happier!"
I recently purchased a new car at Audi Lynbrook. Coldit is a fantastic salesman who did not pressure me and gave me a fantastic deal. When I picked the car up, he took his time in showing me how all the mechanisms of the car worked, from synching my phone to bluetooth to raising and lowering the convertible top. I had visited one other Audi dealership and did not feel the same comfort. I may be an Audi girl for life!
"Jessica Rodriguez, Rn, Bsn, Msn, Anp-c"
Audi of Lynbrook the best experience Ive ever had dealing with sales & service, leasing Im on my 4th Audi..
"Best Service Ever!!!"
I just got an upgrade from my 2010 Audi Q7 to the Audi Q7 2015.. " LOVE IT"" Thanks to Mr. Saeed. Anyways I came in to change my windshield wiper blades at the Service Dept has for some reason mine broke. My advisor was exceptional with great customer service. I appreciated his efficiency when I told him I had to be at work in Brooklyn for 9.45am and sure enough he was on top of it... My wiper blades are working just fine and I got to work on time.. " THANKS SERVICE TEAM GOD BLESS YOU ALL
"Michael Levine"
The process of selecting and buying the Audi Q5 was made very easy by the sales executive, Sofia Diana, who worked with us through every step of the process. Sofia was thoughtful and considerate, and explained in great detail the various features of several different models. When we selected the Q5, Sofia carefully explained all the options, enabling us to lease a vehicle that is a good fit for our needs. Since the purchase, we are very pleased with the performance of the Q5, especially during the winter weather prevalent now. The car is responsive, handles extremely well, and is a pleasure to drive. Safety features such as the rearview parking camera and blind spot sensor in the side mirrors are very helpful.
"My 2015 Audi A5"
I LOOOOOOOOVE my experience here! there was so many issues on my end when it came to actually getting my dream car but Sofia Diana REALLY came through for me!!!!! I highly recommend anyone looking to buy an Audi to go to Audi Lynbrook.
"Thoughtful Customer Service."
02-20-2015
I was surprised I could make a shedule for next day to repair my car. They fixed the problem faster than I imaged, and provided a good recommendation for maintenance.
"Terrible Dealer"
Be prepared to spend the asking online price, Come one now we all know dealerships should be negotiable. This place is only in business since they have 20 locations, otherwise they wouldnt be here
"Outstanding!!!!"
02-10-2015
My experience with Audi Lynbrook has been outstanding. From the purchase to service they are top notch. It is a pleasure to be involved with them.
"Excellent Experience"
I recently brought my leased 2013 Audi A5 in for its 25,000 mile service. The service experience, like the car, was flawless. My service rep Christina has always been and was helpful, honest, efficient, and caring. She made my very busy life easy with her extraordinary treatment. Whatever needed to be done to the car, though minimal, was done expertly, and I would wholeheartedly recommend this brand and this dealership to anyone in the market for a new or used car.
"Great Buying Experience!"
01-30-2015
Great customer service! Howard and Sam helped us through the buying process and we are glad we got our A3 over MB CLA250. No pressure and helped us make the purchase a great experience. Aso did get a service done after a week of use (car wash) for free while watching tv complimentary coffee and bagels/muffins. Also they did sponsor my boys team The Avengers of Lynbrook East Rockaway Soccer Club. So happy that this purchase pulled through.
"Service Department"
The service department is awesome and my service advisor Christina is remarkable and awesome, she take very good care of me everytime I go in for service
"Dr Irwin Haas"
Service was most helpful even though I didnt buy my car from this agency.I will certainly consider buying a new car from this Audi agency.
"Great Service"
Although my recent visit was minor, it was handled in a quick and satisfactory manner. Making the appointment to bring my vehicle in was easy.
"Flawless Experience"
Purchasing a vehicle can be a nervewracking and intimidating experience- not at Audi Lynbrook!! This dealership and its wonderful staff treat their customers with the highest level of professionalism and respect! From the moment I drove on their lot and was greeted and welcomed and even offered valet parking up to the happy moment I drove off with my new car everything was flawless. Mr. Adnan Baig,my Audi sales consultant,demonstrated extensive knowledge on every feature this fantastic car and company has to offer and was transparent throughout the whole transaction. His professionalism and courtesy are truly impressive! He went above and beyond in ensuring that this is the great experience which one would come to expect from Audi and made me feel at ease. The test drive was fun and informative and I really had a chance to get a feel for the car without being rushed (unlike at other dealers). He was able to have the car ready to go the very next day which was FANTASTIC!! The "dreaded" paperwork and financial process was made so easy without loosing oversight of what you are signing and agreeing to since he explained everything in detail and copies were provided. A big compliment also to the young lady (sorry, I forgot her name) who assisted with the financing process and explained additional services in a helpful manner. A thank you to Mr. Coldit Thompson and the young lady at the information desk for answering all my additional questions with professionalism and enthusiasm adding to this flawlessly wonderful transaction. I have already recommended this dealership and the staff mentioned to my friends and family.
"Flawless Experience"
Purchasing a vehicle can be a nervewracking and intimidating experience- not at Audi Lynbrook!! This dealership and its wonderful staff treat their customers with the highest level of professionalism and respect! From the moment I drove on their lot and was greeted and welcomed and even offered valet parking up to the happy moment I drove off with my new car everything was flawless. Mr. Adnan Baig,my Audi sales consultant,demonstrated extensive knowledge on every feature this fantastic car and company has to offer and was transparent throughout the whole transaction. His professionalism and courtesy are truly impressive! He went above and beyond in ensuring that this is the great experience which one would come to expect from Audi and made me feel at ease. The test drive was fun and informative and I really had a chance to get a feel for the car without being rushed (unlike at other dealers). He was able to have the car ready to go the very next day which was FANTASTIC!! The "dreaded" paperwork and financial process was made so easy without loosing oversight of what you are signing and agreeing to since he explained everything in detail and copies were provided. A big compliment also to the young lady (sorry, I forgot her name) who assisted with the financing process and explained additional services in a helpful manner. A thank you to Mr. Coldit Thompson and the young lady at the information desk for answering all my additional questions with professionalism and enthusiasm adding to this flawlessly wonderful transaction. I have already recommended this dealership and the staff mentioned to my friends and family.
"Great Service"
Best Audi dealership. Staff is very easy to work with. I am very happy and satisfied with my new Audi A4. The staff is very flexible and go out of their way to keep their customers satisfied. The leasing manager Saheed helped along every step of the way in my new car purchase and to make sure I was most comfortable.
"Review Of Audi Lynbrook"
Affable and considerate sales associates, making choosing a car easy and pressure free
"Great Service"
Had a wonderful experience with Josh Haynes. He was attentive and provided great service.
"Great Audi Service"
Audi Lynbrook service is outstanding .They are consistent ,professional and have customer satisfaction as their priority. The quality of the service department is the # 1 reason I will purcahse another Audi.
"Audi Lynbrook 2015 Q5"
Barry Cohen made leasing our new Q5 a painless and enjoyable experience! He is a great guy to deal with and acted trustful and professional at all times. The dealership worked with us in a fair manner that made it a less stressful situation. I would recommend this dealership to others looking to lease or purchase a new car.
"Audi A3"
I had a great experience leasing an Audi A3 from lynbrook Audi. Hank Adler, the sales rep, was extremely professional, and provided the exact pint of support and guidance that I needed and desired. The entire process from initial inquiry to delivery of the car was professional, enjoyable and what I hoped for in a lease experience. I am very happy with the car
"Great Car, Great Agency"
Ive never had such an enjoyable experience with a car dealership as I had with Audi Lynbrook. I was shopping for a small car and the Audi A3 was more than I had even hoped for. From the salesman to the tech person, to the gentleman who even picked me up to get my car, this experience was nothing short of great.