Pacific West Imports in Bellflower, CA

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"Great Cars At Great Price"


User

from Compton, CA

Recommended? Yes

Purchased? Yes


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Easy transaction, no haggle, straight forward guys. Happy with the purchase. Car running great so far.

"The Best"


User

from Irvine, CA

Recommended? Yes

Purchased? Yes


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From start to finish this dealership is great. We were looking for a used car for my cousin. I saw a Honda online and called to see it. We setup an appointment, drove the car and made a deal easiest, no pressure transaction every. The owner even called me two days later to see if there was anything we needed. The best used car dealer Ive ever purchased from.

"Best Price And The Best Service"


Sam Amer

from Tustin, CA

Recommended? Yes

Purchased? Yes

04-29-2017


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Buying a car is never a fun task given all the hassles that the industry puts on customers. The margins are razor thin and the experience can be daunting at best. I was looking for a used Acura TL as a second car. I found one at another dealer but they raised the price by over $1,500 at the last minute. By chance I ran across Pacific Motors who had a better trim at about the same price. I asked the owner what his best price was and we had a deal. The place is small but clean. What sets these guys apart is the staff: Competent and caring. After inspection I paid for the car and was done in an hour. I wish I was in the market for another car because I know these guys are great. No Im not a friend or relative of this dealer but a true customer. Thank you for a great experience.

Response from Pacific West Imports:

In 15 years that weve been in business, we never met anyone who was as nice and fun to deal with. I hope you enjoy your TL. Your kind words are really appreciated and was heartfelt. Thank you for your business and all the best.

"The Best!"


User

from west covina, ca

Recommended? Yes

Purchased? Yes


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Had a pleasant experience at this dealer and deserve accolade. No pressure and friendly environment. Top quality, low mileage cars for fraction of original cost. Highly recommend!

"Super Experince"


Sam Amer

from santa ana

Recommended? Yes

Purchased? Yes

03-10-2017


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Id give them 10 Stars if I could! Bought a nice truck there. Felt welcomed the minute I walked in with my girlfriend. All of their cars are quality cars with clean title. You can just tell by looking that their cars are indeed exquisite. Although they dont carry many trucks, the ones they carry are exceptional and they take great pride on their inventory! Honest, friendly and genuine people. Sam is the one who helped me, no pressure environment, not your typical used car salesman.

Response from Pacific West Imports:

Thank you for your business Enjoy the truck :)

"Horrible Business Ethics"


Sam Amer

from San bernardino

Recommended? No

Purchased? No

03-10-2017


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My wife and i went in to pacific west imports because we liked a vehicle that they had in their inventory. We test drove the vehicle and liked it, we negotiated for a short amount of time with the owner/manager "Sueng" and we agreed on a price. I was given a buyers order for me to take to my credit union since I wasnt using their financing. We agreed that Id come back with a check in a few days at the most since I live 65 miles away. I went through the hassle of going through the financing with my credit union, taking time off from work. We were there and agreed on the deal on Monday 3/6, I called him on Wednesday 3/8 to let him know that wed be there the next day to give him the check and pick up the vehicle but "Sueng" informed me that someone had put a deposit on the vehicle we had agreed on and theres nothing he can do for me!!! Thats horrible customer service and business ethics. Im just assuming he was gonna let me drive over there and tell me in person. Save your time and money and go to one of the other dealerships in the street!!!

Response from Pacific West Imports:

First of all, we thank you for the opportunity and interest you have shown us. We try our best to appease everyone but obviously we cant. You were given the opportunity to buy the truck significantly below our cost for a fast sale. You walked away stating only "I will think about it". Couple of days later, you called me stating the bank is working on approval and it looked promising. Later you called stating bank needed something and I asked you to have the bank call me. The bank never did. In the meantime, another customer came in, saw the truck and put a good will DEPOSIT on the truck. We are obligated now to sell to that customer. Finally, your assumption is wrong because we returned your call and told you about the deposit before you decided to end the conversation short and give us a chance to explain. Sorry it didnt work out for you but sincerely hope you find a better deal and truck. All the best to you and family.

"Great Buying Experience!"


User

from Santa Monica, CA

Recommended? Yes

Purchased? Yes


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Usually I dont waste time writing reviews (whether good or bad), but this particular dealer went above and beyond every positive expectation one can have in helping me find and buy my Mercedes E350. No pressure whatsoever, courteous, friendly, competitive and their willingness to help you is genuine. I know I would have bought the car regardless due to mint condition and low miles, but they showed me the Carfax and all work done on the car without me inquiring about it. I really highly recommend giving them a try.

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