"Toyota Red"
steven is a great salesman!steven is a great salesman!
"Horrible Customer Service"
09-12-2017
I went in looking for a specific car they had online, only to find out it had been sold almost a month go. That was the first disappointment. I did test drive another car and I loved it, but when I told the sales men I wanted to think about it he completely changed his attitude, mind you I never said I would be buying that day. He was rude, huffed at me and walked away. When he came back he handed me his card and made a beeline for the door when I went to shake his hand. Honestly, I probably would have went back for the car I test drove, now I will be looking somewhere else.
"Avoid."
Be certain you have a Pre-Purchase Inspection performed by an independent dealer. Terribly disappointed.
"Best Service Ever Received"
We recently purchased a vehicle here (preowned factory in East Providence), a very easy purchase. Staff were all easy going, no pressure sales. Within a few weeks, the vehicle unfortunately required a major repair. Tim completely stepped up and handled the entire thing, even accommodated us with a loaner vehicle. Exceptional service. Will definitely come here next time we/our kids need another vehicle.
"Purchased A Cutlass! (my First Car)"
Eric was super mcawesomevile and totally helped me out in the purchase of my first vehicle! If you need a car this is the place to go!
"Love My New To Me Focus"
Eric was fantastic. Of the 6 dealers I spoke to one day, he was the only one to address me rather than the male friend I had with me, which was extremely positive for me. He explained financing to me in a way I would understand as a first time buyer and gave me a budget to work with and look around; rather than telling me he only had one car that would work for me.
"Great Deal On A Camry!!!"
I had a great experience here! Thank you so much Eric for making this such a great car buying experience!! I would recommend this place to everyone!
"I Love My New 300 C"
Eric was are sales man he was fantastic definitely not the sales man most people run from he made it a good experience.BUT TASCA ALWAYS DOSE ALL THAT.
"I Love My New Toyota Corolla (stick)"
I met Eric here, and Im ecstatic that I did! He personally addressed and took care of all of my concerns, he was friendly and professional, and he made me feel like family. He helped me find the car of my dreams (its even a 5 speed!!!!) and I am one happy gal! :)
"Just Bought My Mini Cooper S And I Love It!!!"
Called first thing in the morning. Car was available. Met with Eric. Pulled the deal together in 15 minutes. Came back to pick it up, service was perfect and I would highly recommend this dealership to anyone. Extremely satisfied and nice cars on the lot.
"06 Toyota Corolla"
Excellent service both with the salesperson Bob as well as closing the deal. Will definitely use this place in the future and will also recommend it.
"Bob Is Awesome"
My experience here was amazing. Everyone was pleasant, the buying experience went smooth and felt effortless. Everyone seemed very honest! THANKS!
"My New Accord Is Exactly What I Wanted"
Our sales rep Eric was very professional and answered all our questions. My experience at Pre-Owned Factory Auto Sales was stress free. I would recommend to a friend.
"Just Got A 2009 Altima Great Deal Thanx"
Eric Noury was great smooth nice great deal thanks
"Just Bought A Great Acura Tl"
Eric was really helpful and he showed great customer service.
"All Over Best Experience In Car Shopping"
If you are looking for great on the ball service, PreOwned Factory is the a place to check out. The customer service I personally received was on point service I ever had in buying a car. Super helpful and for me that alone is huge. Then they have a great amount cars , so many great cars to choose from. I am leaving here one super happy customer.
"2005 Toyota Corolla"
My parents and I came to the pre owned factory and had exceptional service provided by steve and sean.
"09 Sante Fe"
this was a great experience buying a car. I couldnt of met a nicer man Steve! He was very pleasant very helpful and just a great guy. no pressure at all on anything. I highly recommend if your looking for a car to come visit steve! not too bad on the eyes either!!!!
"06 F150"
got a great deal from this place. Eric was great to deal with and I would highly recommend purchasing a vehicle from here.
"08 Mercedes 300"
this is the second vehicle ive bought from the PreOwned factory, and love it! thank you Steve and Sean for all the help.
"08 Town And Country"
Steve was GREAT . He walked us through the entire process and made our purchase easy . I would highly recommend him
"Found My Daughter A Beautiful Nissan Sentra"
bought my Nissan here and just bought my daughters first Nissan today.Thanks to Eric
"Honda Crv"
Steve was great helping us with the process of getting our new car. People here really know what theyre doing. Cant wait to drive my car around. I would keep looking for a car, now my wife wants one for her. I will come back here for sure.
"2005 Ford Mustang"
came in looking for an affordable car found exacgtly what I wanted and steve made everything really easy.
"Jeep Liberty Looks Like A Great Suv To Drive For N"
What a pleasure to have Eric Noury as the sales representative at Pre Owned Factory to assist us with the purchase of our used vehicle. His knowledge helped greatly and we were very pleased with our selection. Great asset to your establishment.
"First Car, 2008 Ford Fusion"
I just got my brand new first car 2008 Ford Fusion from the Pre-owned Factory. I could not be more happier with my satisfaction with my buy of this car and Eric Rowey my dealer handled everything in a professional setting.
"Very Happy With My New Pacifica"
I worked with Eric Noury who was very helpful, nice, and pleasant. He took us to get the car I wanted at another location with no problems or complaints. The whole process was fast and easy! I was nervous before coming in but he made the whole process very painless and enjoyable! I would definitely work with them again and recommend them to anyone who is looking to get a car.
"2008 Subaru Impreza"
EVERYTHING WORKED OUT GREAT, THANK YOU STEVE AND ALL THE GUYS WHO HELPED ME.
"04 Nissan Maxima"
Steve was very helpful and not like most car salesmen. He was very friendly, and helpful. The car that I purchased was clean, in good shape, and a good price. The facility is very organized and is not intimidating. Overall I had a very good experience at Pre Owned Car Factory, and I would come back here again.
"Good Used Cars"
The car was great however the breaks squeaked and the lining on the front right windshield was falling off
"2008 Subau Impreza"
everything turned out fantastic, sales department worked for me, thank you steve for all your help.
"2006 Jetta"
I WALKED IN OFF THE STREET AFTER LOOKING ONLINE. I HAD THREE CARSINMIND AND ASKED IF I COULD DRIVE ALL THREE. NOTA PROBLEM. THERE WAS NO PRESSURE TO BUY AND LOVED MY CHOICE. THANKS STEVE!
"Best And Easiest Way To Buy A Car"
JUST RECENTLY I BECAME INTERESTED IN BUYING A NEW OR USED VEHICLE . I LEARNED OF PREOWNED FACTORY ON LINE AND BELEAVE ME WHEN I SAY THE SALES GUY BOB COOL THE FINANCE MANAGER COOL...MADE THE CAR SHOPPING EXPERIENCE FEEL LIKE RIDING A BIKE....ANY1 BUYING A CAR SHOULD STOP BUY THE CARS ARE GREAT, GOOD PRICES, FRIENDLY SMILES EXCELLENT CUSTOMER SERVICE....I LOOK FORWARD TO DOING MORE BUSINESS....
"Got A Nice Sentra"
RUNS SMOOTH ME AND MY GIRL LOVES IT GOT IT FROM ERIC
"Great Fusion"
Great customer service from Eric. Definitely happy with the overall experience.
"04 Santa Fe"
Steve needs to water his plants every other day. Thank you Steve
"2nd Vehicle From Preowned Factory!"
Ask for Bob Truesdale - great salesman! This is the second vehicle weve purchased..very pleased with the first one and expect to be same for this one as well.
"Got My New F150"
I just bought an f150 for an incredible price, and it checks out good. Exactly what I wanted. Eric was friendly and helpful, plus they registered it for me, so there is no hassle. I would definitely recommend them. Will Rice
"Love My New Solara Converdable"
Everyone is nice. especially Eric. he helped me find the car of my dreams. I will be recommending this place to all my friends and family.
"Excellent Adventure!!"
Excellent salesman Bob Truesdale!! Patient with all out questions, willing to work with us and got a great deal!
"Preowned Factory Works Hard For You!"
GREAT experience w/ both Bob and Sean! Courteous, professional guys. Worked hard to exceed my expectations. "Good people"!
"Outstanding Customer Sevice"
MIKE CREATI WAS REALLY WONDERFUL THRU THE ENTIRE PROCESS. IF THERE WAS A BETTER RATING THEN FIVE THAT WOULD BE HIM.. I WOULD RECOMMEND HIM TO ANYONE. HIS TIME WAS APPRECIATED .
"Mercedes Ml350"
was a great salesman eric noury.thank u guys for your great job.
"Got My 2013 Fusion"
had a great experience today at pre owned factory! Eric our sales person was great everything went smooth thanks for everything will be back when the time comes for another car.... the dasilvas
"2007 Honda Accord"
came in looking at the Mercedes and spotted the Accord and new that was the car I wanted. Worked with Bob and left the same day with it. Would recommend PreOwned to anyone
"Great Service, Great Bunch!"
Great salesmen, great service. An all around very comfortable experience. I would recommend these guys to anyone looking for a great deal on a used car. Very good pricing.
"Ronnie Tavares"
great staff easy to work with made buying a car easy
"2004 Ford Escape"
I came in to look at the 2004 ford escape and dealt with the salesman Steve. he was very helpful with everything. I was able to return the very next day and drive off the lot with my new car. everyone at the pre-owned factory were great. I would definitely recommend this dealer to friends.
"08 Honda Accord"
Bought the 08 Honda Accord, Excellent vehicle and service was above and beyond. Would highly recommend this facility. Sales man Steve took very well care of us with his knowledge and understanding. Sean went above and beyond with his knowledge of the finance section. Love love it!!
"07 Wrangler"
Came in thru the internet to look at the wrangler and love what I saw and bought it that night, picked it up the next day and it was a seamless process. Bob, Sean and Tim guided me thru with no problems. I will highly recommend the dealership to everyone.
