"Great Service At Pittsville"
05-12-2016
I called and set up an appointment for a "the works" they were ready for me and finished me promptly.
"Helpful And Courteous."
I had two vehicles to trade for one new one. Decided on the Ford Escape. Had bought from Pittsville Motors before. Salesman, Craig was very patient and helpful. Drove about 4 cars with different features. had the need for a certain range for monthly payments. Manager was very helpful and made this all possible. Not pushy or overbearing , but instead, very helpful and listened to what i had to say. Although i have had to Escape for just a couple of days, i really love it. Its just what I need and wanted.
"100% Total Satisfaction"
The whole car buying process was as easy and enjoyable as possible. Every person we dealt with was amazing!! Love the dealership. Will definitely be dealing with them for all future purchases.
"Quick Service, Nice Facilities"
I have purchased two vehicles from Pittsville Motors and they are the dealer of choice for me. The buying process was the easiest I have ever had and every service visit is simple. The dealership is 18 miles from my home but I trust them and only take my car to them for all service needs.
"Excellent Service"
Always satisfied with Pittsville Ford! We have two Ford autos serviced twice a year for the past four years without less than excellent service.
"Great Services"
Wonderful buying experience all around. Friendly staff, great car!
"Fast And Thorough"
I had my oil changed and car serviced and was in and in within a half hour. Staff were friendly and helpful.
"Very Helpful, Couteous & Pataint Staff"
Gave a lot of instruction on using the options & actually set up some of my personal preferences.
"Friendly Efficient Service"
Went in looking. Sales rep was helpful without being pushy, and very knowledgable. After looking and driving, made the decision to purchase the Escape. The process was very efficient, and everyone at Pittsville Ford was pleasant and willing to answer any and all questions. Everything went very smoothly.
"R.brady"
11-02-2015
best service in a long time,...Would recommend to all friends. pleased with the service.
"Friendly People, Great Service"
The staff was very helpful and friendly when making my appointment for an oil change. I had to leave my car there and pick it up later and they were extremely accommodating. They even called me to let me know it was finished just in case I was close by to be able to pick it up. Finally, as I was paying, the staff member helping me was extremely personable and seemed to genuinely want to be there helping and getting to know the customers. No customer seemed to be invisible or just another number/car. Its the little things that matter when it comes to costumer service and Pittsville Ford seems to understand this wholeheartedly.
"Great Services"
My car was serviced in a very timely manner. Staff was very friendly
"Pittsville Motors Is #1"
As always, I received great customer service. Pittsville Motors has very professional staff in the service department and also in the sales department. I have purchased 3 vehicles from this facility over the past few years and I continue to recommend Pittsville Ford to everyone. Thanks for everything! Steven Scheiber
"Great Service "
Great service..............................................
"New Car Purchase !"
The salesman was professional , easy going and very helpful in all facets of the purchase ! We have one other car in the family from this dealership and have nothing but good things to say about this place of business !
"The Numbers Just Dont Match Up"
So the service department did a 30 minute diagnosis, charged me 2+ hours labor to replace a brake line, and one hour to bleed the brakes. Started work at 1300 and called me that it was done at 1600 (including a test drive). That isnt even close. Also they charged me for 2 (quantity unknown ... I asked if it was a quart or pint price and it was not a flush ... it was just to get the air out of the lines). $32 per bottle (still not sure if it was quart or pint) but 2 pints completely fills the brake system. After some questioning they took one off the bill but I can get pints of quality brake fluid for $4 per pint so do the math ... even if Ford jacked the price up 100% ... that is 4 times the going price for a pint of brake fluid. They tried to explain it away by saying it was a BG product and came with a product protection plan but my service was a top-off so it was the mixing of fluids so the protection plan did not really apply. At this point I have to say that I did not ask for that sort of service ... just to bleed the brakes. Anyway, they billed by the book on the hours and a lot of people probably do not look too close but anyone who has serviced the brakes knows you can bleed brakes on the rack in 15 minutes on all 4 corners ... it is so simple with a vacuum system. Anyway, I was very disappointed, especially after I had been there before for service on my diesel. Not sure Id go back at this point.
"Out Of State Purchase"
First time purchasing a car out of state and dealing with Pittsville Ford, it was a positive buying experience. The salesman, Cody Landreth was very helpful and made the purchase easy. If you are interesting in purchasing a car, I would consider this dealer.
"Mister"
Very nice customer service and repairs were done promptly and correctly.
"Ford Escape!!!"
Took quite a few months to get this purchase completed, by Troy Snyder was always pleasant and cooperative. I am not a fan of car purchases, but this was absolutely a pleasure. Thanks, Troy and Thanks, Pittsville Ford!
"Great Service"
I took my 2011 Toyota Camry in for the first oil change and everything went fine. also had to take in for a noise that sounded like something was dragging. it turned out to be a problem with the brakes. Your service advisor, Laura Goff, was extremely helpful to us. We had only had the car a few months and thru Lauras going to bat for us, Pittsville Ford only charged us for the actual costs of the parts and also helped us with the Labor cost. We are senior citizens and this was greatly appreciated!!!!!
"2012 Explorer"
service staff is always professional, knowledgeable and courteous .
"Nice Service "
Serviced my Mustang on an emergency basis. Service was timely, the service department was very helpful and professional. I would not hesitate to return for any of my service needs.
"Detail"
good job as one would expect from Pittsville ford.
"Great And Friendly Service"
The service team were very pleasant and helpful. I am a man of few words and do not have any more to say.
"Service Department"
I love Pittsville Motors. I was surprised that my service cost $10 more than normal and I did not get a copy of the report that rates everything about my vehicle. Service is always excellent.
"Warranty Work"
Quick! I was in and out in no time. The service advisor was very nice and helpful.
"Servfice Was Just A Bit Slow"
I was a little disappointed that my car sat on the lot for approx 40minutes before the actual servicing began. As a result, the overall time, including the time sitting on the lot for the oil change, tire rotation and check up took an hour and fifteen minutes. Generally I am in and out within an hour. I had scheduled the appointment approximately 6 days ahead of the date for service.
""great Service""
Have brought several vehicles here and when ready to buy again I will return. Have always been pleased with staff and service.
"Pittsville Ford"
Our Car was purchased at Boulevard Ford. Major Problem right after we took ownership. It involved having the car transported by an independent Roll Back guy. After Boulevard got the vehicle (Tow guy was long in getting to us),Boulevard Service guy call and said I had to bring in the second key to the garage. I live 20+ miles from the shop. I finaly had to drive to the dealer and bring the 2nd key. I waited most of the day for the problem to be corrected. The problem was gas mixing in the block? When I got the Keys back from the Service Manager he went on to talk down to me as to when I would need an oil change. He told me when I am sitting at a red light the car is running and it adds to the time between the next oil change. He also said that if I am driving fast it also shortens the oil life. I felt he was churning me for a tighter oil change then normal driving. This did not give me a feeling that I wanted anything else to do with the dealership. It also was not a good way to start with my new car. Having been a long time owner of many Fords(Mustang way back as well as a pickup. Bought several/many Fords at the dealer in Millsboro,De(now closed). From there I bought many many Ford vehicles for both my wife and I as well as our 3 children. I had no intention to walk in the door of that dealer in the future. As of now, Preston Ford has acquired many of the local dealers(I also had a long relationship for many years with them. As I am close to Pittsville Ford I am taking my existing F150 as well as the Explorer there and have always been happy with the staff. First class people that gives you confidence and honesty ALL the time. As you know Preston holds all the cards in the area and maybe they can do some house cleaning at the Boulavard property. ALL GOOD To Pittsville Ford david thomas
"Purchasing New Car"
The staff was very knowledgeable and knew their jobs. I had just lost my mother in the middle of the purchasing process and they were very considerate.
"Oil Change"
Really great service... Best experience would come back again
"Great Service"
Excellent service. Able to drop off the night before and my car was ready the next morning.
"Ms Anne K. Case"
Since day one, I have ALWAYS been pleased with my service at Pittsville Ford...(HOWEVER, REALLY miss ELAINE and CHI....they were efficient, intelligent, caring etc. Anyway, life goes on and I want you to know that as long as Im able and service continues the same, I will ALWAYS use Pittsville Motors for service and suggest that Family and Friends do the same. Anne
"Fabulous Ford"
The staff was excellent and friendly. Everything went smooth from drop-off to pick-up. Truck was even washed down when I picked it up.
"Great Service "
So far so good hopefully it wil continue. thank you
"Great Service!"
We purchased a 2014 Ford Focus 5-DR Hatchback SE. We had done extensive research online before calling Pittsville Ford Motors to make an appointment. Several phone conversations with Tim Collins were both helpful and pleasant. When we arrived at the dealership, we were greeted immediately by an enthusiastic salesman. Although the car that we found online was not on the lot, Cody Landreth arranged to have it sent quickly for us to test drive. He advised us well regarding financing and warranties and then completed all of the paperwork which completed the sale. It was clear that we had his undivided attention and that he is truly multi-talented.
"2014 Fusion Service"
good as usual, courteous and prompt. will continue to return
"Professional, Curtious, And Efficient! "
I was very impressed with service writer Ross Ellis. He was professional, kind, and efficient. I will definitely be back because he cared about me and my family and got us a rental care while our car was being repaired. Thank you Pittsville Motors!
"Great Service Time And Time Again"
Ford fusion hybrid. Service was great second time now buying a car from Troy he is great. Although I was unable to get exactly what I wanted due to package issues, I love my car.
"F-150"
Service was exemplary as usual. I have always had great results, from scheduling all the way to out the door.
"Outstanding"
Wonderful service as usual. We speak very highly of the people at Pittsville Motors.
"Great Service, Courteous, Knowledgeable, Friendly"
Servive was great,,,People were very friendley and on the ball. Gave good info about future needs for my car. Keep up the excellent
"2008 Mustang Gt "
You found me my dream Mustang, and gave me more than fair value on my 2001 Mustang. The 2008 GT Mustang 5 speed was a find of a life time for me. Thank you for listing and giving me my dream. I would gladly recommend you to all my friends and family. Again Thank You I am only a FORD person and Mustangs are all I buy. Linda Whaley
"Very Friendly, Service Was Done On Time."
Was able to have my car in the same day I. Called.
"Great Sales And Service Team"
The whole team at Pittsville Ford was great. Once i got to the lot a dealer placed me with Nathan and we discussed getting the Ford Edge. He was helpful about the vehicle features and got me setup with taking a look at my trade. After a short period of time we worked out a deal for my new vehicle. Others involved in my experience include Tim-Sales, Cody-Sales,Ty-Service, the service team, Billy-Manager, and Tony-Financing. All were helpful in my test drive, sales, trade, finance, and getting my vehicle ready to leave the lot. Thanks everyone
"Service Review"
Very helpful with a question I had that was unrelated to my service as well. Lynn
"Service "
I was greeted as I came thru the door and my vehicle was serviced before my scheduled appointment time. Everyone at Pittsville Motor were very friendly and very pleased with the service.
"Mr. Bob Knox"
The appointment was scheduled and started on time. Staff were friendly and caring. Was in and out in about 40 minutes. Thanks.
"Mister"
They were very pleasant and helpful with the repairs on our Big Blue F250 truck. the repairs where done on time - and were less that we thought they were going to be
"Great Service With A Friendly Atmosphere "
Each time I go in to have my truck serviced its like dealing with friends. Everyone is friendly and helpful.My wife came with me this last time and we were looking on the lot and we ended up purchasing a new car. I recommend to anyone looking for a vehicle to go to pittsville ford
