"F250 Super Duty"

It was a great experience. My salesman Lou was awesome. I would recommend this dealership to everyone.

"Linda Monell"

Everything was great Brian thanks for all your help I love my new car

"Friendly Ford"

It was great doing business with Friendly Ford. Freeman Marshall was very professional, courteous, and easy to work with. He was easy to communicate with, and gave myself and my family all the details of the sedan I was about to purchase. I would do business with Friendly Ford again.

"No Hassle, Smooth And Fast Car Buying Experience"

Friendly Ford just delivered the most hassle-free, fast and easy car buying process that I have had in my lifetime on the trade-in of my 2002 F-150 and the purchase of a 2014 F-150. I submitted the request one evening via cars.com, was contacted by Lydia Hughes promptly the next morning, met with Joe Catalano the next business day for a test drive and selling process, and drove home with my new F-150 the next evening after arranging competitive financing through Brian Grunow. Joe worked with us on the net price, factoring trade-in, in just a couple of iterations of negotiation -- we were clear on our price point and our commitment to purchase if he hit it. Lydia, Joe and Brian were all very friendly, responsive and professional. Joe did everything he could to insure that we were satisfied when we picked up the truck right down to getting our Sirius radio trial subscription running and recommending his favorite channels. Thank you to the Friendly Ford team for a very easy buying experience.

"Excellent"

Great experience getting a 2018 F-150. My rep was Fred Myers, outworked the other area dealers to make it happen.

"Awesome"

Awesome. The only word I could use to describe my experience. Leroy was great to work with. He showed me a few options and hit a homerun with the truck I drove home. Everyone I spoke to in the dealership was friendly and helpful. I will definitely be going back here when the time comes.

"Great Place To Purchase A Car!"

This is the first time I have bought a car here. Fred Myers was our salesman. He was excellent! Thank you, Fred, and everyone else who was so helpful!!

"Stephen Mclaughlin - Sales Person"

I am never a fan of buying a new car - the process usually seems too contrived and the representative usually does not know as much as just reading the website. I can say that Stephen was phenomenal. His knowledge of the product was immense and his passion for the industry was evident. He worked hard to find me the model I wanted configured as requested and was able to find it sooner than expected. I would highly recommend him to friends and family.

"Awesome"

Joe and the entire staff were amazing. All questions and concerns were addressed with a touch of sense of humor. Great experience.

"Friendly Ford, Poughkeepsie, Ny"

Friendly was a pleasure to deal with. Ive purchased many vehicles from many other dealers and this was by far the most pleasant experience. Joe was very helpful in explaining all of the features my new F150 has. Thanks Joe H

"Great Dealership!"

I worked with Freeman on our purchase of our brand new Ford Escape. He made the buying process so simple and assured us that we were getting the best deal possible. The finance department was great and did the best they could for us. We will be back to buy other vehicles in the future!

"The Worst"

TREAT YOU LIKE GOLD WHEN BUYING BUT NEED SERVICE YOU ARE LONGER TREATED WELL. THEY TURN MAKE YOU WAIT FOREVER THEY NEVER RETURN CALLS THEY TRY TO OVER CHARGE YOU AT EVER TURN AND RUDE RUDE RUDE. TAKE ADVANTAGE OF WOMEN

"Excellent Dealership!"

The sales staff was a pleasure to work with. They were incredibly professional, friendly and and willing to work with me as a buyer.

"Buying Process/salesman"

06-13-2016

My husband and I recently bought a Ford Explorer from Friendly Ford in Poughkeepsie, NY and had a wonderful experience through the entire process. All the employees we came into contact with were extremely nice and professional. Our salesman, Joe Catalano was The Best! Joe was incredibly knowledgeable, professional, friendly and helpful and an absolute pleasure to work with. We couldnt have asked for a better salesman. I will recommend Friendly Ford in Poughkeepsie to friends and family in the future and send them directly to Joe! Thank You Joe!.

"Great Mustang, Great Experience"

Totally great experience. I was asked immediately when I entered the showroom if I needed help. I didnt have to hang around and wait to be noticed. Everyone there is very friendly. Joe C, the salesman, was very helpful, courteous and very patient. I would recommend Friendly Ford for anyone looking for a new car.

"More Than Pleased"

Our salesman Rob hooked us up with a 2013 certified pre-owned ford fusion.He asked what we were looking to spend in monthly payments so we gave him a number and he did the rest.We went in on a saturday and drove away with our new car the same day. Me and my wife are more than pleased !

"Great Dealership!!"

We have very positive things to say about Friendly Ford. From efficient attentive salesmen, Joe and Bobby, to the patient and considerate repair department, all of our experiences were excellent. We would highly recommend them to anyone looking for a good quality car and service.

"Friendly Ford"

Great job I was treated more than fairly. Great salesman with Corey! Couldnt be happier

"New Ford Edge!!"

I inquired online in regards to a new Ford Edge that was listed in new inventory on the website and received a call within 15 minutes of inquiring. This was by far my most fun and enjoyable car shopping experience thanks to Stephen M. I cant thank him enough for all of his help and patience that day. The finance manager is very professional and described in detail all of the options available for my first time ever car loan. I never felt pressured into purchasing any additional items, and was very pleased with the outcome. Very courteous and professional staff. I highly recommend this dealership to any friends and family. I see myself returning for future service and trade in.

"Great Purchase"

Lou was great salesman I would purchase from him again

"New Edge Thank You Corey!!"

I have never felt so comfortable with a car dealer before. Every step of the way secure easy and even fun. Thank you for a wonderful and professional experience.

"Very Professional"

Joe is an excellent sales person, very professional, respectful and know the inside and out of what he does.

"Great Customer Service - Very Nice Staff"

I purchased a brand new vehicle so repair doesnt apply. I found the staff was very friendly, very nice and very helpful with the process. As a buyer I felt they did all they could do to help me find a car that was suitable and finance it accordingly. Mark and Steve were great to deal with and went the extra mile! Kevin was a great salesman. As a team they worked very well together for the good of the customer. Thank you Mark and Kevin for all your help to get me into a new car. Steve, thank you for helping me with the paperwork to process for financing this vehicle. You all made this large purchase very exciting for me. I would recommend anyone to Friendly Ford on Route 9, Poughkeepsie, NY!! I love my new Ford Focus!! Toyota, Route 9, Wapping Falls, NY should take a lesson from Friendly Ford on customer service!

"Used Ford Focus"

I purchased a used Focus from Mike Wedrokowski at Friendly Ford.. Quick easy simple process.. I walked in at 10 am and came back around 2pm , paper work , finance , DMV insurance finished by 2pm .Drove away with a clean low mileage Focus . Fair deal on price.. Ask for Mike . Mature no nonsense

"Patient & Friendly Staff At Friendly Ford!"

I went to Friendly Ford after looking around at several dealers to test drive cars. This dealer had just the car I was looking for -- a much more updated version of current car, a 2006 Ford Focus. I found a 2015 Focus with cruise control, heated seats, heating steering wheel, back-up camera.... I sat in it, drove in it, and knew this was it! My salesman, Corey, knew about all the updates compared to my other car and was very helpful and eager to explain it to me and make sure I understood all these new features. I got a great deal, nothing was held back, they were totally honest, and I could tell that they wanted to make sure I left the dealership happy and satisfied. I had a lot of questions during the financing stage, but Steve in financing was more than patient, friendly, and informative! I could not thank him enough for all of his help in explaining warrantees, financing, and dealership packages, which benefited me in the end. I know if anything happens, I dont have to worry about my car. I really cant say enough good things about Corey, Steve, and the whole Friendly Ford staff for their help and patience during my big purchase. Again, thank you!

"Great Car Leasing Experience"

I went to Friendly Ford in Poughkeepsie NY looking to lease a 2016 Ford Fusion. I worked With salesman Bobby Pucher. Not only did he find the exact car I was looking for he hammered out a deal I couldnt refuse. They took care of everything and within a couple hours I drove home in the new car I was looking for. I highly recommend this Ford dealer to anyone ! thank you to Bobby Pucher and the entire Friendly team. Excellent job done by all!

"Very Friendly"

Purchased a new car and everyone was friendly and helpful. I will go to this dealership again.

"Friendly Ford - Great Experience"

I needed a work vehicle and Mike Wedrogowski was able to find the right vehicle that was with in my budget. He was very professional and honest during the process. The Friendly Ford employees were very courteous. From Shay who answers the phone to Steve in finance. Great experience and will use them again in the future.

"Friendly Ford Poughkeepsie"

Anthony Giannini was very helpful while my husband was looking for a car. helped gat the perfect car at the best price. hubby is happy.

"2015 F-150"

Purchased a new F-150 and had a great experience all throughout the process. I was not pressured nor was haunted by the personal. They were very easy to deal with. Thanks You.

"New Management & New Experience"

Im glad now after looking for a passenger van in many places and not knowing that our local dealer ship got a new owner, have the opportunity to experiment an excellent customer service experience. Ill recommend to anyone who like me had a terrible experience in the past to visit this dealer.

"Relaxing Experience!"

Best car experience ever. Simple, easy and painless! The Escape is gorgeous that obvious but the sales, finance and GM of Friendly Ford are Awesome. Thank you for making a car buying/leasing experience pleasant.

"Great Buying Experience At Friendly Ford"

I recently purchased a used 2014 Ford C-Max Energi from Friendly Ford from a listing I had seen online. I was originally hesitant of driving over 100 miles from CT to see a car. However the low mileage and the friendly, prompt response of everyone made me feel that this was going to be a good experience. I can only say wonderful things about Friendly Ford . Julie original took my call and promptly got back to me to let me know the car was available and took my deposit. Jasmine is perhaps the best sales person I have every had at a car dealer. She was great in getting all my questions answered, being patient and thorough as I asked many detailed questions about the car and warranty, and then doing everything to help make the trade in of my 2004 Prius with 195k miles happen to make the deal a reality. Mark in finance was very helpful in research questions and Kim filled out all the paperwork so the car could be registered out of state. This dealer is the most professional, friendly, and likeable dealer I have ever bought a car from and made shopping for a car for my daughter a pleasant experience. I now know why they have such great reviews online and they totally met my expectations after reading them. Thank you again to everyone at Fridndly Ford.

"Smooth Transaction"

The last thing I wanted to do was spend my weekend sitting at a dealership, and the folks at Friendly Ford must have known that. Mike Wedrogowski understood the value of my time, and worked with me all the way. When the time came to finalize everything, and be handed the keys, I think I was there less than a half hour. There was a pricing error that was NOT in their favor, and I am pleased to say there was no issues at all. They honored the lower price. I believe I got the "deal of a lifetime", at Friendly Ford!

"Great Experience!"

11-16-2015

We had been looking around for a new to us truck for several months. We inquired about a vehicle through the website and had a response within an hour. The vehicle did not have pictures on Friendly Fords website so a staff member took pictures of the vehicle to send to us (something other dealerships would never do). We went to look at the vehicle, our salesman, Robert P., was great in developing a relationship with us and even in authentically engaging our almost 3-year old son. When it came time to do the final paperwork, the Finance Manager provided us with all the information about various options we had in terms of payments and service plan options but did not push us to take on something we either did not need or that would not work for us. Overall, we had a wonderful experience here and would HIGHLY recommend Friendly Ford to anyone. To top it all off, our son loves his "new big truck." :)

"Excellent Experience"

11-16-2015

We recently purchased a used vehicle from Friendly Ford and had a great buying experience. Sales personnel were knowledgeable, courteous, and helpful. If you prefer a non-pushy salesperson, be sure to ask for Mike W.

"Start To Finish A Great Experience!!!!"

11-10-2015

I went in with some reservations, they are a car dealer haha, I was definitely pleased with the atmosphere and the assistance from Robert. NO PRESSURE!!!! I hate salespeople who play the pressure game and I can say Friendly Ford felt like a real no pressure type of dealer. Yes they want to sell you a car, yes they are going to work a deal but I really felt like I could walk away with absolutely no hard feelings. Finance was just as awesome as sales, seriously worked hard to get me the best deal. Got a great deal and Steve wasnt totally satisfied so he kept pushing for a better rate and got me an even better deal. Im telling everyone I know how great these folks really are!!! Ignore any bad reviews, really read some of them and youll understand why I say to ignore them.

"Wonderful People Who Take Good Care Of You."

Wonderful people, great deals, great service, My family have been loyal customers for years. Highly recommend doing business here.

"Terrific "friendly" Dealer"

Brought my explorer in for service while waiting decided to check out there inventory came across a pathfinder that caught my eye. Decide to look into it and was helped by a sales person name Tina. I was very impressed by the knowledge that Tina gave me about the pathfinder that I had to take it for a test drive...the suv was a smooth and sassy vehicle. The way Tina spoke and every question I had she had a answer for it not only did she answer it she was able to go over every inch of the vehicle. Great job Tina thank you for helping me make up my mind in deciding that I was going to trade in my explorer for this pathfinder. Not only was I impressed by Tina but every other employees that I came into contact was very friendly, had smiles and they all spoke. Even the service guy Dennis explained and answered every question I had about the problem with my explorer. Overall FRIENDLY FORD is totally awesome!! Thank You

"Truly A Friendly Place!!!"

This dealership truly lives up to its name, they really are "Friendly." They made my car buying experience so smooth and were so easy to deal with. Nothing during the entire process seemed to be "pressuring" or uncomfortable like many other dealerships in the area. The dealership across the street should learn some lessons from these guys. The entire staff was great, but especially Joe Catalano who was the salesperson I dealt with and Stephen who explained the financing options. Joe is great at what he does and was so understanding and accommodating the entire time. I purchased a vehicle, got financing, and traded my old car in with these guys and they made the whole process so easy and seamless. The best part is that they really look out for their customers. I have already recommended them to a co-worker who is looking for a new car.

"A Great Experience"

My total experience with Friendly Ford was great. I walked in the showroom and was immediately greeted By Bob S.. He was friendly,easy to talk to and knowledgeable about the Ford products. Hats off to Bob and Steve V for their assistance and attitude in making my purchase a no pressure nice experience.

"Awesome Dealership"

Dealt with Ryan in purchasing a Kia which was on there lot. Transaction was professional and courteous. No problems in paperwork and financing. Would recommend buying from this dealership and dealing with Ryan next time i needed a Ford or any other model.

"Overall Great Service And Hospitality. Friendly!!"

Corey was very good and did not push. Barry was excellent as well and worked hard to find me a deal that was acceptable. Would recommend to all my friends.

"Great Place To Buy"

I drove down to look at a specific truck I was interested in and to possibly trade in a vehicle. I was met by my car salesman Joe, and he took me out to take the truck on a test drive that let me experience city and country roads. Allowed me to really test drive the way I wanted to and go over every inch of the truck. The finance department was easy to deal with and gave me what I wanted for my trade in. For a busy dealership everyone was nice and willing to help whichever way possible. Would definitely buy from here again.

"Satisfied Experience"

My purchase was during a promotion, I purchased a Ford Escape. The car is beautiful and was prepped so nicely on delivery. Sales person was very friendly and helpful but not fully knowledgable about the cars, I ended up buying a car without the sunroof that I had specified when I explained what I wanted. Of course this is my fault too for not noticing until I drove the car off the lot. The dealership processed the paperwork and corrected mistakes quickly, ensuring that I was satisfied. The car was advertised online for a different price which is very misleading.

"Great Service"

I went in for a repair and they were quick and efficient. I was very pleased. No long time waiting. They were very curtious and professional. Jasmine the sales rep who sold us our car was excellent.

"Great Experience!"

Corey was excellent as we test drove our vehicle. We purchased a used 2012 Subaru Forester. It was a smooth ride and he answered all of our questions. He was intent on meeting our needs and I think even thought my husband and I were having a fight as we discussed how to purchase the car! His goal was to do everything he could to satisfy us and we appreciated that. LOL! We were driving our new car home that day. Excellent service!

"Awesome Experience"

My current lease was coming up on my Escalade. We went to Friendly Ford to look at Expeditions (I previously had one and loved it). We were greeted by Keri, explained our situation and what we were looking for. We looked around on the lot and I ended up test driving a F-150 King Ranch and an Expedition. Totally fell in love with the F-150!! She never rushed us, went over ALL the features of the truck with us. Met with Rich, the manager, then Steve in finance. We drove our new truck home that day. Everyone at this dealership was super nice and professional! This was by far the best car buying experience we have ever had. I would recommend Friendly Ford to everyone without hesitation!!!

"Excellent Experience"

Keri Trexler was great , very helpful and knowledgeable. Delt with a lot of other dealerships salespeople over the years and by far one of the best , made sure we got in the right vehicle at the right price

"Great Dearlership"

I trade in my 2012 Ford Focus for a 2015 ford focus.. same color exterior inside black interior.. it look like my 2012 car but you can see the slight changes and differences.. Stephen, the Finance Mgr was great to work with and he gave me and hubby great advice. Dan, the sales associate helped with the process. which is lengthy but worth it.. This is my 3rd time with Friendly Ford, love the people, services.. hubby and I always every year travel to Friendly Ford to service the car, the driving we dont mind it and we know that this dealership will take good care of us, why you think we always go back. thanks Friendly Ford