"Simple And Straight Forward."

07-16-2017

Shopped online and found a great used vehicle with LOW miles. Easy process to put down a deposit and hold vehicle until I could drive from out of state. Vehicle was clean as advertised and reasonable deal was made. Drove home a happy customer.

"Made The Transaction Easy"

Don and Team at Ditschman/Flemington made my purchase as easy as it could be. I currently live in another state, and the team assisted with my travel time and arrangements, ensuring that things were as convenient a possible. Paperwork was done long distance, and the vehicle was cleaned and fueled upon my arrival. If you are in the market for a vehicle, give this team an opportunity to win your business.

"Debmac"

Every person, especially our salesman, David Hill, was incredibly professional and friendly. I got the lease I wanted, at a phenomenal price, with the help of Lauren Kirschner, Jim OBrien and Tony Kwak. I truly felt that they were a team whose only goal was to see us happy! My trade-in price far exceeded my expectation, as did the ease and speed at which we were able to leave with a vehicle that was even better in quality and price that I thought was possible. This is the second time we have used Ditschman (and were lucky enough to have David Hill as our salesperson again!) in 2 years. We live in PA and had terrible experiences at the dealerships in PA so we took a chance at driving across the bridge from New Hope and it was the best thing we ever did. We will only buy from Ditschman in the future as they clearly value loyal customers!

"Certified Lincoln Navigator"

This is by far the best dealer I have ever worked with in my 62 years. I contacted them by computer and they were on the phone with me in less than 5 minutes. I explained what I was looking for and they called me back within an hour and we made the deal. This was on Saturday and I couldnt make it in before Monday. I came to pick up the Certified Lincoln Navigator on Monday at 9;30 and I was on the road with my Navigator by 11:00. Last two Cadillacs I bought I was in the dealer for 5 and 6 hours. These people were a real pleasure to deal with and I would not hesitate to recommend them to anyone looking for a new or used car.

"Happy Customer"

Shawn H and Denis O made the purchasing process of our Certified Used 2016 Ford F250 the best I have ever experienced. There was no sales pressure or haggling back-and-forth as they provided a great price which included all insentives available with the initial offer. At pickup, Denis O had all the financing paperwork ready for review and signatures, which took less than 15 minutes and Shawn H spent the time to show me all the features of the truck I was not familiar with. I would highly recommend this dealership and especially Shawn H and Denis O and will be back when it is time for another purchase.

"Ford Focus"

All of the employees I dealt with were very kind and helpful in helping choose the best fit for me. Would recommend to friends and family. Tom Santangelo and Kelly Horvath were very courteous and helpful.

"Repeat Customer--will Buy Again!"

We have dealt with Chris Messina for the last 3 truck purchases prior to this one. Again, Chris was a class act and provided excellent treatment and service. Paul was a welcomed new face since our last purchase and made the car buying experience easy and enjoyable. Tony assisted with finding the best rate to save me the most money on my loan. This Ditschman crew has repeat customers in us due to the fact that they are not your "typical pushy car salespeople"--they are patient and supportive throughout the car buying process. I would highly recommend the Ditschman team to anyone looking for a new Ford!

"Excellent Experience"

These are good guys who love what they do, are experts in the industry and care a lot about the customer experience. They are straight forward, will work with you to get the car you want at the right price and are generally just the type of good people you want to work with when you need to buy a car.

"2014 Ford Fusion"

Im a repeat customer of Ditschman and needed a new/used car. Originally I was looking at the Ford Focus. I was set to go with that until it was pointed out that my husbands wheelchair wouldnt fit in the trunk and carry 4 people in the car at the same time. Then I switched to the Fusion, which is very nice. I didnt want the white color (the Focus was a "white-white") and the Fusion is a more of a silver white. In the end, I bought the Fusion. I just wish the dealership had other colors other than white, red or black. A nice blue or green would have been lovely. Although I couldnt drive it off the lot that Saturday (my insurance company was closed), Shawn Howe delivered it to my door first thing on Monday. A wonderful Sales Rep, Shawn has my eternal thanks.

"F-150 Purchase"

I bought a new Ford F-150 in September from Flemington Ford. David Foss was very helpful in selecting a vehicle. The dealership gave me a good price on the new vehicle and also a good price on my trade-in. The whole process was stress free and I would recommend David as a great salesperson to anyone who is in the market for a new car.

"Thank You!"

Thank you for helping with my new truck! Kevin was very informed and assisted with every step.

"Mrs Sb"

Kevin was highly knowledgeable and provided a truly top notch level of client service, technical knowledge and commitment to working with us and understanding our needs. Absolute pleasure to work with, cannot recommend him highly enough. You walk in a customer and leave as a friend.

"My Husband And I Were Interested In Purchasing A"

My husband and I were interested in purchasing an F-150 and honestly have never liked the process of purchasing of new vehicle. We met Mark Schmaling for the first time and he took us on a test drive. He was very professional, informative, and friendly. We made a deal that very day! Everyone we dealt with was very friendly. The transaction went very smoothly and we look forward to dealing with Mark in the future.

"Low Pressure, Friendly Service"

We went in knowing what we wanted and believe we received a very fair deal. Everyone was easy to deal with, without much pressure. They worked with us to reach a deal that seemed fair to all. Gave us time to discuss and decide and we left very happy with our purchase. Process always seems to take a while but we came in with our trade and left with our vehicle, with financing in place, in one morning. And now I have a beautiful new car!

"Great Experience"

Tom was very helpful in providing great customer service and quite knowledgable about the car as he all questions put to him. Just as helpful was Kelly in Finance... She made the paperwork process a pleasant experience to complete and answered all questions as well... Thanks to both Tom and Kelly and the dealership for a wonderful experience! Amy Thornton

"A Positive Experience Purchasing A Car"

For many, shopping for a new car can be overwhelming, especially when you go with your mom. After spending just a moment in the parking lot, we were greeted by Paul. He took the time to find out what I was looking for in a vehicle and showed me my options that would best meet my needs. After taking me for a test drive, answering all of my questions, and tolerating the bickering between my mom and I, I told him I would have to think about it and wanted to shop around a bit. After looking around at many different makes and models, I decided that the Ford Edge was for me. I firmly believe that a big part of my decision was made based on wonderful service I had. I already have begun telling my family and friends who are looking for a new vehicle to visit Paul at Ditschman Ford based off the experience I had.

"Best Place To Purchase A Vehicle"

Im on my 4th car purchase from Flemington ford and I would never go anywhere else! My salesman Fred Kress is the best! They treat you like family and give you the best deal possible!

"Great New Car Buying Experience"

We recently purchased a new Ford Explorer at Ditschman/Flemington Ford, and I was pleasantly surprised at how easy the process was. David Hill did an excellent job from start to finish, getting us the information we needed in a timely manner. And when our truck arrived, he let us know right away. We were blown away by the experience. I dont think other dealerships would have taken the time and effort to make sure we were happy the way Ditschman did. We will definitely be back!

"Relaxed, Professional Experience"

I really enjoyed my buying experience with David Hill and Ditschman. Everyone was friendly, and David helped to make the process very enjoyable. I was calm and relaxed the entire time, and David helped me to find the exact car that I wanted at a very reasonable price. I highly recommend him to anyone looking for a relaxed, professional salesman.

"Unprecedented Leasing Experience!"

I was pleasantly surprised with my experience with Ditschman. I typically dread the buying/leasing process. From the beginning, Aly Schulman was polite, thorough, honest and helpful. Although the dealership did not have the vehicle we desired on their lot, she took considerable time to locate a vehicle which they could acquire to meet our needs. Aly provided all of the information we requested and completely explained any items which we did not understand. It was very refreshing. Although most of our contact was with Aly, Paul Scheuing assisted us on the day we acquired the vehicle. He patiently and thoroughly explained all of the features of the vehicle to us, despite the excessive heat outside. We were never made to feel a bother or rushed through the process. Finally, Tony Kwak assisted us with the leasing paperwork. He was professional, courteous and thorough. While he did explain several options available with respect to our lease, there was no "hard sell" or pressure on his part. We were completely satisfied with the entire process and would happily return to the dealership again (even though we reside about 45 minutes away).

"Great Customer Service!"

The wonderful staff at Ditschman Ford made the buying process easy and enjoyable. And I got a great deal! They really focus on providing top notch service for their clients, and I was shocked at how pleasant the whole car-buying experience was. They just made a lifetime client out of me!

"New Car"

Jerry Sheehan, Tom Santangelo, Chad Scheetz and Chris Callahan, are by far the best, thank you guys for expertise with everything you do for me. I have been coming here for a quite some time now and will continue to buy here. A+ Again We Thank You.. Pete & Kathy

"Ford Service"

Very friendly and helpful. Great experience have been using them for a long time. And never a complaint.

"Good Experience, "

Leased a 2016 Explorer and every part of the experience was excellent.

"Trustworthy And Friendly Buying Experience"

I highly recommend Ditschman/Flemington Ford Lincoln. Significantly, you can trust the dealership to give you a great, honest deal with a professional, friendly buying experience. Peter Puglia was able to match my specific vehicle requirements to a vehicle I like and worked with Chris Messina to ensure that I had the best possible deal available. Tony Kwok smoothed over the payment portion of the transaction with a calm, reassuring demeanor. Their teamwork makes the buying process seamless. They made me feel like part of the family.

"Great Service!"

Todd and Scott are great. Todd is very accommodating to my time of appointment and he addresses all my concerns as well as what is needed to be taken care of. He is polite, friendly and a joy to do business with. When I leave the dealership I know I was in good hands and my car had the best care. I enjoy going there although the trip is longer than I would like it to be but the service I receive is well worth the trip. Thank you

"Always The Best Service"

I brought my 2016 Ford Escape for a routine service. The waiting areas were pleasant and comfortable. My last 4 Ford Escapes were leased and serviced at the same dealership. The staff was attentive, friendly, and familiar. I would always recommend them for sales and service!

"2013 Cpo Murano"

My wife and I purchased a certified pre-owned 2013 Nissan Murano at Flemington Nissan on June 11, 2016. The sales person was Pete Puglia. Pete was very personable, knowledgeable about the product and, most importantly, was NOT PUSHY. So many car sales people are very pushy and dont know when to be quiet. When we took our test drive, Pete sat in the back seat and remained quiet unless we asked him a question. This added greatly to the test drive and let my wife and I discuss the car, the features and the ride - without the sales person interrupting with chatter. Chris Callahan did a good job in going through all of the financial aspects of the deal. It did seem to take quite a while, though, for him to put all the paperwork together, leaving us waiting at Petes desk while that was completed. We did have one disappointment with the process. Although the car is a beautiful car, it did have some stone chips in the front hood that we missed during our initial drive/inspection. This was, of course, our fault for missing those chips, but also because the car was not as clean as it might have been. Flemington Nissan did offer to do a touch up of the chips, but scheduling this was quite difficult due to their restrictions that it must be done on a Thursday and only when it doesnt rain (the work is done outside, on their lot). Eventually, we did get the paint chips addressed. Subsequent quality of that repair is considered "fair". I suspect well have to have further body work done on this in the future. Other than that glitch, weve been very happy with the car and the dealership.

"Return Customer"

Ive just purchase my second new car from Ditschman/Flemington Ford. Im looking for a dealer I can trust, one that is competent, professional, transparent and has a sense of fair play. Both sales and service. Some of these thing you can only determine over time, and since my last vehicle purchased here in 2012, Ditschman/Flemington has met or exceeded my expectations. A good business relationship is always a two-way street; if youre a civil and reasonable person, youll have no problem dealing with these folks. As for my sales rep, Kevin, he had a devil of a time tracking down the exact, precise car that this finicky customer was looking for... but he stuck with it, kept me informed and got me exactly what I wanted... even though it was in another state. Hes been very good with me and even after the sale has gone out of his way to make it clear that hes there for me if theres anything I need. So, Im happy with the price, the sales process, the product and from experience with my two previous Fords, happy with the service dept.

"Is This A Car Or A Rocket Ship?"

I was dreading looking for a new car after 15 years of driving my old car. Working with Tom, Jerry, Chris, Henry and Paul made it painless. I not only felt zero pressure, but feel I got an excellent deal on my 2016 Ford Escape. Now I just have to figure out how to use all the fancy "stuff" it comes with! Jerry Sheehan goes out of his way to help families of police officers so if you have a family member on duty, dont hesitate to give him a call. In fact, even if you dont, dont hesitate to stop by or call. It was really as easy as 1,2,3. Thank you, gentlemen.

"Great Service"

I had my oil changed. They were very efficient and did the oil change in a timely manner.

"Great Service"

Service was completed and they made me aware of what I would be needing at the next service.

"Great Customer Service! Very Professional"

Fast professional service department. Throughly explained all repair options and recommendations for service. Followed up with trouble shooting and work progress daily. Honored warranties and guarantees with no hassle. Will continue to use there world class service department as long as I own my Truck!

"Great Experience With Their Sales Woman."

Manjula was a joy to work with. I have had some bad experiences with car sales people in the past so I went in with my guard up. But I was put to ease when Manjula came out to ask if she could help. She was easy to work with, informative, friendly, and truthful. You dont always get those qualities in a sales person. She is the main reason I bought the car. I planned to look around at other places but I felt she really cared about my business and I wasnt just another number. Thank you Manjula for being a joy to work with!!

"Excellent, Honest, Friendly!!"

I was greeted by a warm and friendly welcome. There was never any pressure, only honest, and professional information in a very courteous, respectful manner! My visit was to purchase a certified used car, and my particular salesman, Joe V. was fantastic in helping me - answering any questions I had. The entire process, from sales to finance was smooth and friendly. Highly recommend!!

"2017 Escape - Best Buying Experience In Nj"

Coming into Ditschman/Flemington Ford - I was a bit jaded with prior experiences with car shopping. By the time I come into a dealership I am fairly certain with what I am looking for and it comes down to the final test drive and the negotiation. Previous experience of just the "total number" coming from the Sales Manager was the reason a prior upgrade never went anywhere and I was pleasantly surprised when the initial offer sheet had full numbers (including estimate tax, title, etc). Showing this level of detail is huge especially when I had an Excel spreadsheet that did the same thing already to know what I could financially do from a finance perspective. Even with 3 visits into the dealership - each visit went effectively and to the point. Manjula Biju did everything she could to make sure I was satisfied and to keep me informed. With selecting the 2017 Escape - they are just off production so a vehicle had to be acquired from another dealership in order to get me the specific specifications I was looking for. Manjula was great at keeping me updated with the arrival of the vehicle at the ordering dealer and the transfer to Flemington. The only pain point I had was from the Business Manager who via email did not show the best customer service when I asked what name/address a Treasurers Check had to be made out as I was able to secure outside financing that beat the Ford and dealer local offer. But I will say that when I came to pickup the vehicle and sign the paperwork, Tony Kwak was a pleasure to work with. I plan to continue to use Ditschman/Flemington Ford for my service and will recommend them to anyone who is looking for a new Ford. Great selection and a dealership that really was willing to work with the customer to get them the car they wanted! (Oh and go see Manjula!)

"Above And Beyond Customer Service"

I was referred to Ditschman/Flemington Ford Lincoln by my brother who has worked with them with several cars and I was not disappointed. Being from Staten Island its a bit of a commute but Jerry Sheehan and Tom Santangelo were extremely accommodating throughout the process. I am a customer who is willing to travel the extra distance for great customer service and Ditschman/Flemington is certainly worth traveling for. Jerry and Tom were available whenever I had a random question regarding the Explorer or process and provided me with all the details I needed along the way. Our salesman Tom took his time (stayed an hour past closing) to go over every detail of the car and even connected both of our phones to the system. They made this process seamless and my husband and I will certainly going back when our lease is up. If you are looking to purchase or lease a Ford or Lincoln this is the dealer to work with!

"Best Place To Buy A Car"

My family now owns three Fords, all bought at Flemington. Jerry Sheehan and Chris Messina always help me through my sales with a great attitude and complete professionalism. Buying a car is always a simple and joyful experience at Flemington. Chris Callaghan is always very helpful with the finance and warrantee aspect of buying a car, which helps make a confusing process much easier. Over the years I have bought eight cars from this dealership and have traveled from Staten Island to Flemington in order to do so because I believe that the service at Ditschman/Flemington Ford Lincoln is like none other.

"I Got My Edge Back"

I was driving edges for 9 years and then I decided to change up and go to a sedan VW Passat because it was $50 less in monthly payment. Bad move on my part, I did not think I could get a fully loaded edge lease for no more than $50 more than the Passat, I was wrong. With twins ready to embarq on college I went back to my long FLEMINGTON FORD dealer Chris Messina. Chris was fantastic in returning emails and calls and kept in constant contact with me and even understood why we were beginning to move away from edge and then it happened.... Chris had on the floor a 2015 left over with 29 miles on it fully loaded EDGE Titanium and the only thing left was to make the price work, and he did.

"Outstanding Service"

Dave Foss and Jim OBrien were a pleasure to work with. They made me feel comfortable and at ease as they helped me and my family find the right vehicle to fit our needs. I highly recommend this dealership to anyone who is in the market for a new vehicle.

"Excellent Experience!!!"

Ive been dealing with this dealership for decades. As usual, the experience was excellent. The knowledge of their vehicles is top-notch. Even salespeople who werent involved with the sale jumped in and helped out throughout the process. We will definitely be back!!! Great job and thank you.

"No Pressure"

As a single woman, I have always found the team very friendly and helpful with no pressures. I have purchased 3 cars so far from them and will continue to buy my cars here. I always leave happy feeling like I got a great deal and know that they will 100% stand behind my purchase. They go above and beyond

"Great Buying Experience"

Ditschman Ford was very good with the transaction and met my requirements on finding the my vehicle at the right price and feature set. They have a good sales team which mage the buying experience easy.

"Smooth, Easy And Most Of All Enjoyable!"

The staff were very pleasant and extremely helpful. They made car buying easy. I could not be happier with my new truck and I will be back in the future.

"F250 Ruby"

That was the most professional and quick car purchases that we have ever had. We were traveling 2 hours to look at 2 vehicles, which were ready and waiting for us. No hard/ pushy salesman. Just honest to goodness real people. I would highly recommend using not only the dealership but Ray Wesley & Bryann Moninghoff. Thats the Internet sales team- Awesome and my girl- Beth Delaney & Aubrey Garson -the finance team! Talk about explaining everything so you understand and not push you into anything you didnt need. Love them!!

"Low Pressure, Patient Sales"

Paul was very accommodating and patient about our several test drives as we went through the process of selecting the vehicle to best fit our needs. He asked us what we wanted and needed in the car and helped us to understand our options. We found him to be sincere, honest and trustworthy.

"Can I Rate Them 6 Stars?"

My wife and I recently purchased a 2016 Pathfinder SL. This is the 5th vehicle purchased or leased from Flemington in 5 years (2 Altima, 1 Maxima, 1 Pathfinder). The sales, sales support, and sales management team never fails to exceed my expectations. The overall sales experience is comfortable and outstanding. We have not used the service department often, but when we have it has also been an excellent experience. Peter is a wonderful sales rep whos hard work, patience, and professionalism is top notch. His support management Kevin Jones and Mari Done have consistently shown the same level of effort and customer dedication. Kelly in finance is simply wonderful, very transparent and willing to describe all the details around leasing, financing, and warrantee options. Flemington Nissan educates their customers while keeping it simple. It is rare that a car dealership shows the heart of a teacher (rather than the heart of a salesman), but that is exactly the DNA that runs through the Ditschman organization. Oh yeah, they gave me a great price as well!

"3rd Time Buyer At This Dealership"

This is the 3rd vehicle Ive purchased from them. As a female car buyer, Ive always been treated excellent and felt like Ive gotten the best deal. they have always stood behind their sales. Plan on being a life long customer.

"Nissan Purchase"

Just this past weekend I leased an Altima, and I would definitely recommend Flemington Nissan. All of the staff I dealt with were very professional and accommodating. My salesman, Pete Puglia was the best, explained everything and took his time, and no hard sell pressure. Kelly was also very nice and helpful with all the paperwork. The managers, Mari and Kevin, were very helpful and did all they could to make the whole experience smooth and problem free. I will definitely return. I wish all my car purchase experiences were like this!

"Excellent Service"

I walked in uncertain and walked out with new Rogue within my budget and a big smile - Peter Puglia, Mari Done & Chris Callahan were EXCELLENT. I highly recommend Flemington Nissan.