"Excellent Sales Experience "

I could not be happier with my experience purchasing a new Toyota Highlander XLE at Lakewood Toyota. Mark (General Manager) and his team, Bob, Steve and Paul all create a superior sales experience. Each of them were professional, courteous and knowledgeable. I would highly recommend them to anyone looking for a Toyota vehicle. If you want to be treated like family, go see my new friends at Lakewood Toyota.

"Great Service"

Fast very efficient, down to The detail on telling you exactly what was done to your car, verbally as well as on paper

"Timely Appointment."

Service Mr. Hannah and his Technician resolved quickly an anomaly with the RAVs directional signals. Personable was Steves assurance of immediate attention.

"Toyota Service"

I liked dealing with the service manager Steve. Each time I have been there is always very easy to deal with.

"Great Service"

Helpful staff, I know that the work will be done properly. Problems and options are always explained. Comfortable waiting room.

"Great Service "

He did everything for me and he was very Attentive. I dont pod highly recommend him to all of my friends and family.

"Lakewood Toyota"

Carter Nies was very professional and nice. I would highly recommend him to my family and friends when buying a Toyota.

"Great Service"

Great service experience. But the on line appointment maker does not respond to the email that I sent. And no one in service department knew too much about on line appointments

"Great Service"

Knowledgeable salesman. Was able to answer my many questions in a way that I could understand. Actually got me some pizza since I was there over lunchtime¿

"Great Service "

Great customer service. Clean show room. Great sales person, quick response to a customer, wide range of selection. Reasonable prices, great location.

"Expedite Service"

Quick service faster than what I was expecting the service started at the time set up the counter staff was friendly

"Bob Blackowicz"

Chris our salesman. Was really good. All other staff great. Dont know managers name but he was verrrry nice! Bbbbb. Bbbbbb

"Easy Car Loan"

I liked when I am approved with loan. The dealer needs a little improvement with good customer service. I hope they give the customer a chance to look at the car or pick the car but everything else is okay.

"Great Experience And Staff Were Knowledgeable"

Very pleasant. Offered me food and drinks when I first came in. Max was very knowledgeable of the vehicles and taught me the gadgets.

"Good Service And Clean Facilities"

1st time I left car for an oil change and it was done by the time I got home. Pleasant surprise.

"Great Service"

Chris DePena was very patient,helpful, and knowledgeable. Workers are friendly, funny, well groomed and helpful to each other. Great atmosphere to be in.

"Routine Maintenance"

06-08-2017

I asked questions and got answers. Personnel polite, informative and helpful. No waiting, service was done within an half an hour.

"Great Service "

I like everything about this shop. I dont like the seats in waiting room. Lloyd the coffee and customer amenities

"Friendly And Efficient "

06-02-2017

Friendly service. Charged me only for what was needed. Everything carefully explained. They even wash the car. Very efficient. Thank you.

"Great Service"

05-31-2017

honest information about the issue I was there to resolve...friendly associates...was able to make an appointment that was convenient for me

"Pleasant Experience"

My salesperson, Ian Hanlon, is a pleasure to work with. This is the 3rd RAV4 I have leased from Ian, and now that the annoying back & forth visits to the manager, which resulted in 4-5 hour time spent, has changed, I will return every couple of years for a new lease [as long as Ian remains].

"Very Good Service."

- online appt. scheduling. - the tech reviewed the maint. with me and gave me a color coded hard copy of said maint. - free car wash

"Great Service Pleasant To Worh With"

Pleasant to deal with and knowledgeable about the cars and trucks. I purchased my Tacoma TRD Sport without hesitation about the deal.

"Smooth Sailing"

All aspects of visit went wonderful, from salesman, Chris Purdie, to finance and delivery of my vehicle as well as follow-up calls and becoming a part of the Toyota World Team. Would definitely come back as a continuing customer and refer any and all friends, acquaintances to that dealership.. Thank you.

"Great Service Included Free With My Lease"

Jack, the service adviser, was great! Very thorough and professional. The routine services are included free with my lease. All in all a superior experience.

"Great Service Department"

Service dept is always professional, courteous and gets the job done quickly. Since I always wait for my car to be serviced, I do enjoy the amenities of the very comfortable waiting room.

"Good And Clean"

In fast and out fast. Service was outstanding. Nice to meet Bill West again. He got me started on appointment.

"Service Dept And 5000 Mile Service"

Ease of scheduling service. Pleasant atmosphere of the service dept. Courteous, professional and helpful service dept. personnel. Time duration for the 5000 mile service was very reasonable.

"Great Experience"

Our salesman John Lucky and the entire staff at Lakewood Toyota made this such an easy experience. They gave us an amazing price with no back and fourth.

"Awesome Staff"

Jim our salesman! He was so awesome and friendly and down to earth! Not pushy at all, and could relate to the needs of my family. Got me into a car I could not be happier with!

"Excellent Staff, Excellent Service!"

John Lucky is an extremely personable salesman and really cares about the satisfaction of the customer! I had my corolla for over 11 years so the quality of Toyota speaks for itself but when you have staff like John Lucky that cares about the client and does everything in his power to see the buyer walk away with nothing less than a smile that says a lot! He called me less than 48 hours after my purchase to see how thing were going for me, checked to see if I was happy with my purchase and to see if I had any other questions he could help me with. John is aces in my book! I hope hes working there when I return in a few years as I would like for him to sell me my next car!

"Great Seevice"

Friendly employees and very accommodating . Excellent sales people, easy to reach and very reliable. Jim took care of us with no issues, very friendly

"First Class Operation"

All your employees were very knowledgeable and courteous. Quick turnaround on the work done on my vehicle. Loaner car availability was great.

"Great Service. Wonderful Place To Wait."

I arrived at my appointed time and the service was done in a timely manner. The service personal are always professional.

"Great Service Excellent Performance "

Excellent service and very friendly salesman excellent performance convenient location huge selection. Thousands cars to choose from. I gonna definitely recommend to buy from them

"Fair And Friendly Service"

My salesman, Carter, was direct and worked quickly to get me a price I could afford. I would recommend him to friends and family.

"Good Service And Clean Facility"

Friendly workers and prompt work done waiting room clean TV and beverages available. You are notified when work is completed in person,

"Tacoma Recall Experience For Catalytic Convertor"

Service was done in a timely fashion and done right the first time. People were friendly. Car was ready to be picked up as scheduled. I got a call when the work was done.

"Saled"

The sales representative was very nice and helpful could not have been any better. Wish I went to Toyota first

"Great Customer Service"

Great customer service in the Service Dept. Clean atmosphere, and super nice representatives. I appreciated the complimentary car wash after working on my vehicle.

"Buying Process"

Salesman Bob Elwell, a most pleasant individual, gave me almost what I asked for.. any more words would be superfulice.

"Excellent Service"

I recieved service on time, the staff were very polite and nice. My waiting time was relaxed and comfortable in the waiting area provided.

"Great Service"

Easy to make an appointment online. Beau my service advisor is awesome. Beau is always clear, informative, fast and honest.

"Great Service"

We like the Friendly, quick service. Waiting room is comfortable, clean and soothing. Coffee was good, too, and the bagels were a nice touch.

"Efficient Transaction"

Carter was efficient and made this a painless transaction. Thank you for helping me purchase a car and transport to Fort Lauderdale, FL. Great doing business with you.

"Pete Meluso"

friendly knowledgeable service advisor, kept me informed along the way. vehicle was completed when they said it would be. Im an ex-employee . A Mechanic.

"Good Experience "

The guy I talked to at the service desk, and the guy who called me to update me on my car, were very nice and courteous. The work was also done extremely quickly, which was great. I really liked that.

"Great Service, Treatment Was Very Good"

Treatment was just great. Appt.,with Max,no waiting. Offered coffee or beverage. Everyone I met was polite and asked was there anything they could do for me.

"Great Experience."

That my salesman, Max Orozco, and the sales manager were so committed to securing the best options for me and worked diligently to achieve that goal. I cant praise them enough!

"Servicing My Rav4"

Good and fast service...while watching TV. Angel at Toyota Service dept is usual the guy that took care of me.