"Great Customer Service"

10-02-2017

I visited this dealership in search of a car. I was received by Arnaud Kegbe, he was so professional as he took his time to explain all I need to know about buying a car. He showed me different cars and the features and we test drove a few of them. Arnaud was attentive to my concerns and offered professional solutions which calmed my nerves. He went out of his way to make sure I left the dealership happier than when I came in. He knows his job and does it with smiles on his face. I will recommend Arnaud to anyone looking to have a happy buying experience.

"Excellent"

09-28-2017

Good dealership really loved the staff and support thanks for helping will definitely come back¿

"Excellent Car Buying Experience!"

I owned my Pilot for 12 years so it was time for a new Honda. I went to DCH Kay Honda and Gene Colicchio did a great job explaining all the features of the CR-V - things have certainly changed in 12 years! Gene was extremely patient and answered all of my (many) questions. He not only showed me all the features on the vehicle he also explained the process and introduced me to the other members of the team. The whole experience was painless and I LOVE my new car! Thank you Gene!!

"Satisfied"

09-08-2017

My salesman was Arthur Smith and he was awesome. He made me feel comfortable every step of the way. I got a Volkswagen jetta and I couldnt be happier. Thank you Arthur.

"Honest And Fair."

08-17-2017

The most honest of all the car dealerships I spoke to. Real prices. Real people. No scams.

"My Third Honda Crv With Kay Honda"

I had an excellent. salesman Art Smith who took. excellent. care of me. This is my third purchase with Art, it was the smoothest. purchase for a car I ever had. I highly recommend. Art for your used car experience. Thank you Art Smith.

"Great Service"

We had a great experience working with Chris and Mike the manager. We were able to get a test drive within 10 minutes and felt very comfortable the entire time. The dealership is under construction but still an A+ experience. I will recommend all my friends. Thank you Dch Kay Honda.

"Simple Wiper Fix"

I come to this dealership for a simple wiper fix and prior to my arrival I scheduled an appointment for the fix. Figuring the fix would be very short, I decided to stay and let the staff know. Two hours later I go to service and the car hasnt even been brought in yet. Absolutely absurd that two hours after an appointment the car STILL hasnt been looked at. The staff is very out of it and do not pay attention to minor details.

"Excellent Service"

The salesman are exceptional, the manager Adrian knows his inventory well . We have purchased and leased more than 4+ vehicles from this dealership . I recommend all my family and friends to shop around and then head to DCH for their final decision.

"Found Exactly What We Were Looking For."

We arrived at DCH interested to see two cars and even though we had called twenty minutes prior to arriving, one had been sold about four hours before. However, to our surprise and delight, the other vehicle was exactly what we were looking for. Arthur was attentive, responded quickly, and worked with our unique schedules to close the deal.

"Very Personable!"

11-29-2016

Paul was very personable from the moment I walked through the door. His service was impeccable, his presentation was professional, and his offer was irrefutable.

"Wonderful"

11-29-2016

We were helped by Mel and Lindsey and they were very patient and helpful. It was a great experience and i walked away with a great car. They even gave us some pizza while we were waiting! ! haha

"Worth The Trip"

I have leased several vehicles from this dealership. I am travelling from Brooklyn, NY to work with Nader Awad. He has made my leasing experiences convenient and seamless. He knew what I wanted in a vehicle and had it ready for me. Nader successfully heard my requests and delivered. I negotiated lease price and terms, signed all paperwork, loaded up my new Pilot and returned home to Brooklyn all in the same day. It was fast and convenient and met all my needs. I highly recommend Nader as well as his excellent team including Armondo and Anthony.

"A+ Customer Service"

This is my second time leasing a car with Gene Colicchio & Mike Lyttle and it was a seamless transaction from start to finish. Gene not only is accommodating and friendly, but is an expert on the knowledge of all the vehicles on the lot. He is more than a salesperson, he is a genuinely nice guy. From the minute I walked into the dealership, Gene & Mike worked to get me exactly what I wanted and in less than 3 hours I drove home in my brand new lease. Mike is not only an excellent Sales Manager, but a straight shooter who will make your visit to the DCH Kay Honda a pleasure. Hands down the friendliest car dealership I have ever had the pleasure of working with. If you are looking for a stress free car buying/leasing experience, look no more - just call Gene. You will not be disappointed!

"Easy Breezy"

11-15-2016

I have bought 3 cars from dealerships so far and this by far was the easiest!!!!!! I was only there to test drive the cars because I had time constraints. I test drove 2 different models, traded my car in and got financed all with in 3 hours. That included getting the price I wanted!!! My reason for the trade was to lower my car payments. This was not the first dealership I visited that week. Another company could not lower my payment and offered me a lesser car than I had. Patrick Hughes, in Finance and Scott Wendling in Sales heard what I said and made it all happen painlessly, effortlessy and with in 3 hours. Weeks later I could not be happier with my purchase. I am a small business owner, so customer service is important to me and easily recognized. I would highly recommend Scott Wendling as the sales rep, and Patrick Hughes as the finance rep to work with. They will take the stress out of buying. Thank You to this dealership. Both are a true asset to your company.

"Dch Kay Honda"

We needed to purchase a "new" used car very quickly. We knew who to go to, Art Smith at DCH Kay Honda. We had purchased our previous Odyssey from them through him and were treated very well. The second time around was just as good. Well make it a "third" time, too, when its time for another vehicle.

"Delighted"

Both the person at the dealership and the manager were very good and informed. The gave the best deal and sweetened the deal for us.

"Great Customer Service"

This is the second time Ive purchased a used car from DCH in Eatontown. I worked with Arthur on both occasions and he professional, helpful and worked hard to get me the best value for my money. I have referred him to many family and friends who were also extremely pleased. They have a great selection of cars that can meet any budget. To be quite honest I wouldnt shop anywhere else.

"Dave Radice... The Best !1"

I recently leased another Honda Civic from Dave Radice, making this the 4th in a row from him. He is an excellent salesmen and always goes above and beyond to get me the best deal in an honest and professional way. Ive even recommend family members to Dave, who have also leased more than one vehicle from him, and are always satisfied with the experience as well. To me, its worth the ride to Eatontown rather than go to the local dealer in my town, due to the way I get treated by Dave. He always has my best interested in mind, and never tries to put me in a car that I dont want or is above my means. On this current transaction, Dave had me in and out of the showroom, with my new car, in less than 90 minutes. He also helped transfer my gear from the car I was returning, into the new one. He also has a great knowledge of the vehicles, and never lets me leave without showing me how to work all the features. On a particular note, he always follows up with me to see how things are going, and if I ever have a problem with the car (which by the way is rare), he always solves them and gets me results. I would recommend Dave Radice to anyone

"Thanks, Dch Kay Honda"

DCH Kay Honda is amazing. Pretty much my whole family owns Honda cars. Walking into a car dealership may seem a bit formidable but I met Steve S. at the door and he made the experience painless. He was courteous, informative and knowledgeable about the cars I had questions about. I kind of had in mind what which car I wanted and the price range I could afford. With no pressure he was able to find me the car & price that Im extremely happy with. Thanks Steve.

"Mel Is The Best!"

Our experience at DCH Honda was wonderful, all because of Mel Kling. We have never had such a positive experience purchasing a car before. Mel was very knowledgeable and helpful when choosing my daughters first vehicle. He made sure that the car was perfect and safe for her. We would definitely recommend him to all of our friends and family for all future purchases.

"Best Experience Yet"

Steve S provided excellent customer service, he was patient ,kind, funny and took excellent care and time from the selection process to the actual deal. We had leased and bought other cars from Honda but truly this was my first time that I enjoyed the leasing experience

"New Car Lease Transmission Problem"

I was disappointed when my brand new Honda Civic had a transmission problem. I took it back to the dealer after 6 days so it could be repaired. This was shocking because Id had various Honda models over the course of 30 years and never needed a significant repair. The service manager, Steve at DCH Honda in Eatontown, NJ was A-MAZING! Steve put me in a rental car at their expense and did everything possible to fix my car and accommodate my never-ending questions. At times, I was a bit demanding due to the inconvenience, but Steves customer service skills were beyond perfection. He was patient and effective throughout the process. When my car was repaired with a new transmission, Steve went the extra mile by returning my car washed and ready to go. Although, I was upset that my new car had a big problem, Steve showed me nothing but the utmost professionalism and courtesy. Kudos to Sergio, my mechanic, who was excellent in assessing and resolving a difficult problem.

"Car Shopping"

I came to simply check out the cars and the experience became phenomenal. Nader Awad was engaging and very quick to help and respond. Id recommend it to anyone. Great job guys!

"Best Customer Service"

I highly recommend Kay Honda, they are the best! Steve Simon addressed all my concerns and made my purchase a very relaxed and enjoyable experience!

"Steve Severio Got Us In And Out In 60 Minutes"

Steve Severio helped me and Dawn Pasch select a new 2016 Honda CR-V. We were in and out of the dealership in one-hour. The process was smooth and no surprises, we started the deal online. Steve honored the Internet price that was emailed from Susan in their Internet team. Linda was prompt and professional. If you want a great experience, give Steve a call. This is my first time purchasing a vehicle from DCH and it was the best experience I have had purchasing a new vehicle.

"Excellent"

The dealership overall exceeded my expectations. Great cars, fair prices, excellent services, and very friendly salesmen.

"Great Experience!"

I had waited to be serious about getting into a new car for over two years and when I finally felt the time was right, I set up an appointment with Scott Wendling whom had sold a friend of mine a car years ago. Surprisingly he remembered me! Scott is great to deal with- no pressure, no hassle, no trying to sell you extra "stuff" you dont need. If you want an honest and straightforward guy to deal with, hes your man! I know when I have to purchase or lease a new car in three years (when my current lease is up) I will definitely be returning to DCH Kay Honda.

"Manager Very Unprofessional And A Complete Bully!"

I tent to DCH Kay Honda to buy a preowned car. My sales man, James, was a great guy. Very personable. He was wonderful. However after meeting his manager "Raf" I was completely dissatisfied with treatment he displayed toward my mother and myself. Raf told me that someone else wanted the car upon my return from my test drive before we even sat down to negotiate. He came out guns blazing and didnt even want to invite us to sit down to negotiate. My mechanic loved the car except the tires were original and were in need of replacement. I ask James about some sort of adjustment in price for my having to purchase four new tires. He asked the manager who came back and completely bullied me right out of the showroom. If Rafs delivery was more professional, I would have bought the car because I loved it and I would even have dealt with buying new tires. But his aggressive tone was so horrible, we just left. My mother had just bought a pre-owned car from Kay Honda a year prior and wasnt happy with the customer service then, but she thought my treatment would have been better since were repeat customers and give them the benefit of the doubt. But obviously it wasnt better customer service and all because of this horrible manager "Raf". I would never recommend Kay Honda to anyone because of this creep! I ended up going to BMW in Edison and was treated wonderfully! The moment we stepped in to the showroom, everyone treated us with kindness and respect as it should be! Shame on you "RAF"!

"Thank You"

What can I say about Megan aside from thank you. She made my car buying experience so hassle free that I would like to hire her on my team and my work... She connected with me right away when I submitted my inquiry for a car online. I was at the dealership next day. No negotiation no tricks no games, just a simple normal car buying experience as it should be which it is not at other dealerships. Over all thank you DCH honda for my Honda Accord. I am loving it..

"Hassle Free"

Armando thank you for making the financial part of the transaction hassle free. You explained everything in detail and there were no hidden surprises. You exceeded my expectations of hassle free. Thanks Mani

"Great Salesman"

I wanted to thank Matt for making our car buying experience hassle free and amazing. We didnt have to negotiate anything. He was honest and so friendly. Made us feel like we were best friend. He added personality and humanity to selling a car. I appreciate what he did for us. He changed my mind about buying a car. All my future cars will be thru DCH honda Thanks Mani

"Great Experience"

Hi Justin, I wanted to thank you and the team for all the help and support you guys provided. my experience at DCH honda was hassle free just the way I wanted it. Thank you for making my car dream come true. Regards Mani

"Thank You"

What can I say about Megan aside from thank you. She made my car buying experience so hassle free that I would like to hire her on my team at work... She connected with me right away when I submitted my inquiry for a car online. I was at the dealership next day. No negotiation no tricks no games, just a simple normal car buying experience as it should be which it is not at other dealerships. Over all thank you DCH honda for my Honda Accord. I am loving it.. Thanks Mani

"Great Salesman"

A honda is a honda we know the car is great but the salesman STEVE GALLO is by far the best salseperson i have ever delt with everything he told was to the penny no extras at the end.when was the last time that happened.In and out in two hours what a great delership.

"Great Sales And Finance Team!"

We needed 2 cars and from beginning to end it was an absolute pleasure dealing with Steve Simon in sales and Pat in finance. Thanks for making a usually miserable experience pleasurable!

"Great Experience. Would Recommend!!"

Loved everyone we came in contact with at DCH Kay Honda! All were friendly, professional & very courteous! We drove over 5 hours to purchase our vehicle & will do it again next time we are in the market for a used car! Prices are low & selection is great!

"Three Hours Too Long To Wait To Do Paperworl"

This the 3rd car we have purchased at this dealership, we purchased a car for my son, which should have been a happy occasion, turned into a 3 hour wait to do the paperwork for car that was a cash deal and no trade in involved. No ever came up to us and said we are gonna be awhile, maybe grab lunch or if want leave a deposit and come back on Monday. When we got with the finance guy I jokingly said do we get $50.00 off for the wait, which he got defensive and asked if I ever bought a car before. I explained we had other things to do beside to here for 3 hours and no one bothered to let us know it would be such a long wait. His response to me "enough" at this point I found the Manager who then talked to the unprofessional finance guy and basically forced him to apologize which he did to my husband not me. We was offered a free oil which this was not about a free anything but rather basic lack of customer service and communication. I declined the free oil change and in three months when the CRV has to get turned in . The next car t will not be a Honda. If you have free Saturday to waste this would be the place to go, I would suggest to bring lunch also you will be awhile.

"Great Customer Service "

I was very pleased with the dealership Steve Severio was my dealer who helped me get my 2013 Honda civic he was very nice persistent in getting me the car that I wanted.He was very patient and he wanted me too have the car that I wanted. I rate him with a 10 in great customer service

"Great Experience."

Great dealership and great staff. I had the pleasure of dealing with Mel and he was a God sent. Very professional and respectable and before we signed any paperwork, he made sure that we were happy with the deal. He explained everything ahead of time. I am a DCH Kay customer for life.

"I Bought A Certified Pre Owned"

I must admit I was fearful of dealing with ANY car dealership. I did a lot a of research & legwork. I visited other dealerships - not a good experience ! I returned to DCH KAY Honda because of Vincent Zerbo III . Vincent took the time to understand what I wanted. He showed me cars suited to my preferences. He was professional , knowledgeable , patient, respectful & polite. Armando Lopez was helpful, & professional . I will recommend DCH KAY HONDA & Vincent Zerbo III to friends & family.

"What A Pleasant Surprise"

This is the first time I have written a review after "the experience" of getting a new car. Over the years I was resigned to that wonderful post car buying feeling of "Hope I really did get a good deal" and then just moving on. What a pleasant surprise Steve Simon at DCH Honda turned out to be. He was thorough, professional, and most of all not pushy. And most of all, he made the experience of finalizing the deal to get my daughter her first car easy and fun. Thanks Steve! I have a feeling this will not be our first Honda.

"Good Experience"

Art Smith was very friendly and helpful. Great price. Very happy with purchase, I will be back again for our next car. Thank you Art

"Great Experience!!!!"

Rustam kuchkorov is an excellent sales person. He provided great service that was hassle free. I highly Its your go in trivia crack him to anyone who wants to purchase a vehicle without the hassle...

"Lesson 1: How To Get What You Want: Go To Dch"

Lets say youre searching for a specific car. In my case, I was looking for a 2016 Accord coupe EX in black w/ 6 spd transmission. Theyre not easy to find. Nobody wants a stick anymore. So you contact 5 Honda dealers. You tell them what youre looking for and you wait ... Every dealer promises the world, but only one dealer scores 5 out of 5 ... That dealer goes out to find the car and brings it in That dealer gives you an unbeatable price. That dealer makes the transaction simple. That dealer preps the car exactly to your specs That dealer has the most professional staff I could go on, but let me assure you, this is the ONLY place to buy a Honda, period. Thanks to all for a PAINLESS experience, and especially to Megan for finding the car I pictured in my garage.

"Great Experience"

I had a great experience at DCH. Steve Simon came outside to advise me almost the second I drove in (and it was freezing out!) I ended up leasing a a 2016 civic and love it! I truly believe I got a great deal and would recommend this dealership to everyone!

"Great Service"

Scott Wendling helped me last month in December in the purchase of my new 2016 Civic. He tried to also get a good deal for my sister at that time, but unfortunately she didnt leave with a car. But Scott said he would keep an eye out, and yesterday he called us and got us an awesome deal on a 2015 civic for my sister. The transaction was smooth, although we did have to wait a long time for financing to do their thing ( i believe they were having some system issues). But other then that, we are very happy with our experience, and will definitely come back and recommend these guys.

"Great Service! Love This Dealership"

Was a great experience. We love our new car. Jeff Gutking was patient and really knew his stuff. We would definitely come back to this dealership. He walked us through the process and we felt cofident about our purchase. He was great on the test drive. Overall would highly recommend this dealership. Thanks Jeff!

"Outstanding New Car Sales Service"

The level of support and commitment in helping us find the requested Odyssey van by Scott Wendling, sales consultant, and Adrian Acosta, general sales manager, was truly outstanding. They worked extremely hard in a short amount of time to put together the sale. They were respectful and caring and never applied any pressure to look for a different vehicle. Without question, Scott is the best car sales consultant that we have ever had the pleasure to know. After purchasing a certified preowned Honda Accord and a new Honda Odyssey, we highly recommend DCH Kay Honda of Eatontown.

"Great Honda Experience"

I had a Toyota Highlander that I was looking to trade in. I had numerous issues with the vehicle so I was not sold on buying another Toyota. I did consider a few models but was not impressed. I had had a Honda Accord back in the 90s and so I decided to look at Honda again. I wanted specific features for my next vehicle but was concerned about the financial commitment for a lot of the newest vehicles on the market. The client representative who greeted us at the dealer was Steve Simon. He was confident, knowledgeable, patient, not overly aggressive!! and listened to what I was looking for in a new car. He advised me on the different models and years and explained the lease/financed options. He was a pleasure to do business with and I would recommend him to anyone looking for a car. Honda has a very good reputation and they stand behind their products. I purchased a 2014 pre-certified CR-V AWD with 20,600 miles and have been very pleased with the car thus far.