"Accord Ex Coupe"

08-28-2017

Steve Berkowitz was very helpful sales rep. Fair deal.

"Waste Of Time"

05-15-2017

I went here at 40 weeks pregnant to trade in my CRV for a Honda Pilot since I had a positive experience leasing my CRV through Honda of Tenafly. After much negotiation to get a similar deal that another dealership was offering (although not quite as good but I liked the feel of the smaller dealership and the salesman seemed honest and kind) but was told I would have to wait for them to order a Pilot as none were in stock. I was assured by the finance worker that the lease offer could only improve by waiting for a car to come in. Fast forward to yesterday I was told the Pilot had arrived and I had to come in to the dealership for them to look at my CRV again and "rework the numbers." After dragging my two week old out in the rain I was informed that my monthly payment went up $38/month for the same car in 3 weeks time!!! They insisted the value of the crv dropped in 3 weeks time which accounted for the increased payment. Why they couldnt tell me that over the phone rather than waste my time going back to the dealership is beyond me. Needless to say, Honda of Tenafly lost a loyal Honda customer and I will never return to this dealership. I will also be sure to spread the word to other Bergen county moms about my experience!!

"Honda Accord"

Sales rep great and got a good deal on lease af Honda accord

"Amazing Car Buying Experience"

01-30-2017

Thanks to Rick, Bryan and everyone at Honda of Tenafly, my first car buying experience was amazing. Both Rick and Bryan were highly professional, extremely helpful, willing to do whatever it took to ensure that I left satisfied. I highly recommend anyone in the market to head to Honda of Tenafly!

"2016pilotbuyer"

Excellent Customer Service. You really dont find this level of service anywhere. I drove 40 minutes and it was worth it. Would definitely make the trip again and purchase another vehicle from Honda of Tenafly. I would also highly recommend dealing with Herbie. Herbie was professional, extremely knowledgeable and trustworthy. Not many like him left.

"Service Customer"

01-18-2017

Service at Honda has ALWAYS been a GREAT experience. Even though I did not buy my Honda in Tenafly, because they did not stock my vehicle of choice at the time, their service department has been INCREDIBLE. The prices are more than fair and they dont try to replace parts unless its ABSOLUTELY necessary. I will be looking for a new vehicle soon and look forward to purchasing it at Honda of Tenafly

"I Just Leased My Third Vehicle From Them."

01-09-2017

This is my third lease and its always a smooth process. Very happy with the service.

"It Was Great."

Bryan Andrade knew exactly what to recommend for me. He and Rick made the process easy and convenient. I really felt like I was in good hands.

"Amazing Experience!!!!"

01-06-2017

Shopping for a vehicle is one of the hardest thing to do. After going to various Honda locations, I decided if the last one, which was Honda of Tenafly, did not work out, I will go to a different dealership altogether. To this day, I am extremely happy that it all worked out . As they say, everything happens for a reason. The service was impeccable!!!! I had the pleasure of having Bryan as my salesman. He was patient and listened to every detail of the vehicle I was looking for and delivered. I love Honda of Tenafly for their services, location and how genuine they are. One of the best things said to me by Rick, who works in Finance was "let us work for you and get you the best deal. No need to rush it." You do not hear that often. Glad I listened to him. I love my vehicle and I am overly happy my search brought me to Honda of Tenafly. Thank you Bryan and Rick. You guys were awesome!!!!!

"New Vehicle Purchase"

Herbie Rosario was top notch !! No pressure to buy ! Communications between parties was great ! Told me different options between buying and leasing !! Well informed on all features of my vehicle. Facilities were clean and up to date ! Would highly recommend purchasing or leasing from Honda of Tenafly !!

"It Was Not What I Expected"

12-21-2016

i went in to get my car check due to my check airbag system light, they said that my car was fine and that they didnt find anything wrong with my car and that it was "a glitch" so when i picked up my car i thought everything was fine.. in less than 24 hours my check airbag system light went on again. I find it extremely tedious to go back and forth for the same thing. I would like to have a dealership that i can trust.

"Servie Review"

12-12-2016

Just very, very good, very fast. All service advisors good. Have had a different one each time which is fine.

"Cr-v At Honda Of Tenafly"

12-06-2016

Excellent experience at Honda of Tenafly with the product specialist Sam Chao who helped me on all steps of my CR-V leasing. Thanks!!

"Purchased Two Vehicles"

I purchased my used 1994 Honda Accord LX in 1999 and a brand new 2005 Honda Accord LX in 2005 with them and they always treated me with respect and offered great pricing while servicing both vehicles, highly recommended!

"Excellent First Car Buying Experience"

11-23-2016

I went to Tenafly Honda to buy my first car. From Shawn to John to Rick, it was an easy smooth process. I cant thank them enough and my family will definitely come back again. Thank you!!

"Customer"

10-28-2016

I recently visited Honda of Tenafly to have my car service. I have always received excellent services at Honda of Tenafly. It is conveniently located and the waiting area is beautiful, very clean, and comfortable. You can watch television, read a magazine, and/or enjoy a nice cup of coffee while waiting. The staff are professional, and very friendly. I have recommend Honda of Tenafly to family members and friends, and will continue to recommended it to anyone looking for excellent services and a great car.

"Still Waiting"

10-07-2016

Yes the bagels & coffee are great - but thats all I can say are great- making an appointment doesnt seem to mean much- cs not very invested - maybe overworked but please dont give a cookie cutter answer or tell me you have no idea... I want to answer yes to recommending but with warnings of what I experienced

"Prompt And Thorough Service Time And Time Again"

Convenient hours (my favorite - open as early as 7:00 a.m. every weekday and Saturday). Never waited more than a couple of minutes for a CS rep. Waiting room is comfy and coffee and hot fresh bagels service, making the wait a pleasure. If need for any additional work is discovered during servicing the car, it is always explained and your options are layed out clearly for your decision. I really dont know what else I could wish for in a car dealership.

"Very Comfortable !"

I got the repair of side mirror before. This time I got oil change here. It took 1 and a half hour. They have wireless, drinks, bagels and comfortable atmosphere both inside and outside. Their job is always perfect!

"Service On Air Bag Recall"

very simple process. made an appointment, brought in vehicle and in a few hours the job was done. customer service helpful

"Danielle, Brett, And Steve Rock!!"

07-29-2016

The review title says it all for me! I only come to Tenafly Honda because Danielle, Brett, and Steve provide me with excellent customer service in the service dept ¿!

"Great Service-great Car"

This is the 5th Honda I have had from D & C. I always go back because of the quality of the car and the professionalism of the staff. I worked with Herbie Rosario who is the consumate professional. My lease was coming to an end and he made the process for a new lease quite easy. Herbie was most knowledgable, friendly and precise. He made the experience a pleasurable one. My compliments to Herbie and D & C

"Getting Started With A Honda Electric Vehicle"

In June 2013, I signed up at Honda of Tenafly for a Honda Fit EV not knowing how drawn out the process would be. After 13 long months, Honda delivered my Fit EV to Tenafly. During that time, the staff at Honda was patient with my monthly calls. When Jerry Holmes called me to give me the good news I was quite surprised. Jerry carefully prepared me for the transition to the Fit EV; the special features for electric drive and the nuances of Hondas navigation system. Along with this attention came the installation of two charging stations at the dealership. I am very pleased with my choice of Honda of Tenafly, the Fit EV, and Jerry Holmes as my guide to electric vehicles. He was well trained, attentive to my questions and always ready with a smile.

"Mixed Experience Buying A Used Car"

They gave me a good price on a certified used CR-V without any haggling. But when I went to pick up the car, they kept me waiting for half an hour to see the business manager to sign all the papers, while repeatedly promising that he would be with me in just a few minutes. They did not call me when my plates were ready, as they had promised to do. I didnt get the plates until I called to find out why it was taking longer than they had promised.

"My First Car In Usa"

05-22-2014

Overall excellant place to buy a car. I gone through many dealerships and people were very much focused to push pressure on buying a car, which makes me uncomfortable. But when I visited Honda of tenafly, I got all support, guidance. I deal with Herbie Rosario and Ray and both are excellant in supporting me to by this car. I will give 5 start rating to this dealership price wise, handling customers, resolving their queries, helping in documentations. They never put pressure on customer and ready to help anytime...This is great experience i have at Honda of tenafly. One of my friend who was with me at thetime buying my car is also intrested to buy his next car from Honda of tenafly next month.

"Herbie And Tenalfy Honda A Perfect Match"

05-22-2014

My wife and I just leased an Accord coupe from Tenalfy Honda and we love the car! Herbie is the guy to see for your next Honda. If you want a quick good no nonsense deal go to Tenafly Honda. My wife is already fighting me to drive the car.

"Rob G. Is The Best Service Advisor"

Rob Galbrecht. is the best service advisor! I drive an hour to get to Tenafly Honda - just so I can get exemplary service that Rob G. provides! He is the ONLY reason that I continue to patronage Honda Tenafly. Rob G. - You ROCK!!!

"Low Pressure Salesman, Responsive Service"

03-14-2014

Bought a used 2011 Honda Pilot. Had a little scare after taking it home, we thought there was something wrong with it but apparently we had just drained the battery by "playing with" all of the electronics while the motor wasnt running. :-( It seems these newer cars cant handle that for too long. In any case, they had someone in my driveway jump-starting the truck about 20 minutes after I called. So far the dealership has lived up to its reputation. The salesman couldnt have been more low-pressure, and the service is very responsive. It can make a huge difference who you buy your car from--you may be having a long relationship with these people. Be sure to look at the dealer ratings as an important part of your decision where to get your next vehicle. PS: This is a real review from a real customer. I was skeptical of some of the reviews on here myself, but I can vouch for this one! ;-)

"Great Experience"

01-08-2014

Frank LoRoca and the Business Manager there were very helpful. They were committed to work within my budget to get me into a vehicle I could afford. They did not pressure me into going over my budget but instead worked every possible scenario to ensure I left with a vehicle! Thank you and look forward to purchasing another vehicle in the near future!

"New Honda Accord Coupe"

01-08-2014

First time I bought a car without having to haggle over price. Excellent price and service. Would tell anyone looking for a car to go straight to Honda of Tenafly.

"Excellent Customer Service!"

01-08-2014

I went to Honda of Tenafly to trade in my 2006 Nissan Maxima for a newer Honda. Greg from the internet department took very good care of me. He was very professional and honest and did all that he could to get me the best deal possible. I will definitely be recommending him to my friends and family. I am extremely grateful and very excited about my new 2013 Honda Civic! Thanks Greg and Honda of Tenafly!

"New Tires (service)"

Came in for new front tires, and although it was first thing in the morning, everyone was very polite and helpful. We got everything set and the car was taken in and worked on. They offered complimentary bagles and coffee, and the waiting room was packed at 7:30 am. No one was complaining, and the chairs were very comfy to relax in. The car was finished when promised and very smooth no hassle check out. I highly recommend Tenafly, as I tried to make an appointment with the other dealer on 17 in Ramsey, and they are to say the least not helpful or friendly.

"Great Service, Very Good Customer Service"

I cannot say anything else to Mr. Herbie but a big bigThank you! He was very good in explaining all kinds of stuff about cars and really had patience to us because we are first time buyers. He really see to it what choices we have and giving us time to decide. We are very please and happy with our family car.Thank you so much herbie!

"Hee Moon Chung Of Tenafly Honda Is Great"

My experience of working with my sales associate, Hee Moon Chung, was very easy and pleasurable. He took care of everything for us & was so nice. I would recommend him to anyone.

"Great Experience Herbie Was Awesome"

This was a fantastic experience. Our sales person Herbie was great. He was very patient knowledgable and courteous. We would absolutely work with him again The other staff we interacted with was also very polite and helpful

"Great Place To Get A Car."

Have leased 3 cars now and have been extremely happy with the service each time. Everyone is very nice and a pleasure to do business with. Would recommend to anyone looking for a new car.

"Very Happy With My 2014 Honda Crv."

My salesman Greg of Honda Tenafly was very helpful along with being accomodating to my work schedule. Greg even came back to my office the next day to drop off my valet key and set up my radio. This is my third car from D & C Honda in Tenafly, they offer great service and a great car. T

"Fantastic Service"

Purchasing a car at Honda of Tenafly was a true pleasure. Not only did they do an excellent job educating us on different car options before we decided to purchase a car, they likewise were extremely professional and reasonable throughout the buying process. Our salesperson, Mark Randall, was very helpful and we would highly recommend him to any prospective buyer. You really cant go wrong with him. All in all, we had a wonderful experience at Honda of Tenafly.

"Herbie & D&c Honda Earn Our Business Every Time"

Between myself and my family we have bought about 6 Hondas from Herbie. Its rare that a sales person stays at one dealership for 10years but he has which says a lot about D&C. He and the staff are always very courteous and patient which is why I always go back.. Dont hesitate to contact them for a vehicle and if you want the best customer service then see Herbie

"What An Experience!!!!!!"

I cannot begin to tell you the Awsome experience we had with our CRV. Greg Ashbahian, our salesperson, was straight up and honest about pricing, fees, taxes you name It!!! No last minute surprises or any silly "oh, by the way there is this fee and this cost". None of that at all. Greg explained all aspects of the vehicle. He took the time to review the vehicle features with my son... And even asked him if he wanted to go through it a second timr... Just in case. Really nice man and very caring about making sure we were happy. Cant ask for anything more than that!!! Oh, did I also mention the coffee machine.... Very nice and the coffee was tasty!!... Just make sure you place your cup on the left dispenser!!!! Overall we were really happy with Greg, the dealership and of course the CRV.

"Consistently Excellent Service"

I bought my Accord from this dealer 10 years ago and would never consider having it serviced anywhere else. The service agents explain everything they suggest that you have done at a particular visit and give you choices on whether or not you want to wait to attend to the less urgent items. As a result of the regular oil changes and service visits, my car is running just about as well as it did when I first took it home in 2003, and thats about the best review I can give them. Also, if you get there in the morning, they offer free, amazing bagels, as well as complimentary rides home if the mechanics need a long time with your vehicle.

"Honda Of Tenafly"

Our salesperson was most helpful a t knowledgeable. He , frank La Rocca made the experience very manageable and he, helped with questions and confusions we may have had. We are returning customers and would highly recommend this dealership and salesperson. Thanks Frank P Kelly

"Second Time Around"

I have been coming to this dealership since I bought my first Accord here over ten years ago. Ive always beem impressed with the service and expertise of both the sales and service department. I recently leased a 2013 Honda Accord XL and am totally in awe of the styling, craftsmanship, drive and comfort in this vehicle. My salesperson, Igor, took me for a drive in the car and I knew immediately that this was the car for me. Igor is very knowledgeable about the vehicle and made the entire process very expedient and I was able to drive out with my new car that same morning. I would highly recommend Tenafly Honda Dealer and Igor, my salesperson for the excellent service they provide.

"Great Car But Where Are My Tags?"

01-08-2014

Horrible experience with Tenafly Honda. Yes I got the car I wanted but am stilling waiting on the plates! My temp tag expired on the 8th of August and I get the runaround from Julio Cabrera. Not to mention I traded in my vehicle and am still getting calls saying my payment is due and the loan hasnt been paid yet. Horrible customer service! They say they will make it up to me but nothing has been done.

"I Got A Good Service And Good Deal"

I was looking for a used car. I saw some thing that I liked. I called them and Julio answered the call. I requested him to finalize the price since the dealership was a 2 hour drive. Julio understood the situation and worked over the phone with me to finalize the price. Once we agreed on the price, I went there, took it for test drive. I like it and bought it. Other than my driving time, the whole buying process was 30 mins and I got a pretty good deal as well. You can not beat that. Only thing, I asked them for a Honda all weather mat which I did not get.

"Herbie Rosario"

Herbie Rosario was very knowledgeable and efficient in providing Service to us. It was a smooth and easy process in purchasing Our vehicle.

"Herbie Is The Guy To See At Tenafly Honda"

Spent days looking for a good used car and decided to give Tenafly Honda a try being I bought a car there before. Wasnt disappointed at all! Met Herbie who was actually getting ready to go home but he stayed with my wife and myself and actually sold us a car that night! He sold us a used Civic with 5500 miles on it! The next day we had the car in our driveway! Already recommended my dad to go see him and will not hesitate to tell anyone else to go there for a new or used car!

"Good Service, Reasonably Priced"

The overall experience was very good! I got there on the Memorial day sale and got quite a good price, plus Herbie managed to negotiate the price further down. I would recommend him to anybody

"Excellent Overall"

Excellent experience overall - price was very reasonable so didnt need to negotiate, process was quick and easy, and Id definitely go back again.

"My Experience"

This is my second car I purchased/leased from Honda of tenafly. The staff is always helpful, friendly and accommodating. I had many options of both cars and/or dealerships to choice from and this one comes highly recommended. My salesman Herbie was considerate of my time and honest with me as well. I love my car, its everything i was looking for and DCH Honda of Tenafly is what made it comfortable for me to just walk in and walk out in a few painless hours with my new car. Thank you Herbie and everyone at Honda of tenafly Lynn Allen