Teterboro Chrysler Jeep Dodge RAM in Little Ferry, NJ

Overall Rating:


Customer Service

Buying Process

Quality of Repair

Overall Facilities

"Excellent Staff And Very Personal"


User

from Morris Plains new jersey

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Excellent sales and support staff . Process was fast and painless pricing was good and inventory was very good. Glen is excellent sales rep.

"Great Service"


Digital Air Strike

from Rutherford NJ

Recommended? Yes

Purchased? Yes

10-25-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


negotiating was simple and fast.. no hassle. i got the car i wanted for the price i wanted. will come back when i am ready for new car

Response from Teterboro Chrysler Jeep Dodge RAM:

Congratulations on your new vehicle, Dany! Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a remarkable experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Regards, The Teterboro Chrysler Jeep Dodge Ram Team

"Great Service"


Digital Air Strike

from NJ

Recommended? Yes

Purchased? No

10-25-2017


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


ANDY in service is a great guy. He is courteous and knowledgeable. He remembers my name and arranged for me to get back to work.

Response from Teterboro Chrysler Jeep Dodge RAM:

Reviews like yours are truly a breath of fresh air! Andy is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Regards, The Teterboro Chrysler Jeep Dodge Ram Team

"Great Place, Just Not The Service Department"


User

from Teterboro, NJ

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Front desk was extremely helpful and pleasant. However, the Service Department is a hellish experience even with an appointment ! They take other people who are walk ins before you making your wait time even longer, by hours.

"Gret Immediate Caring Service"


User

from Ocean, NJ

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Caring immediately service. Explained the repair in easy to understand terms. Offered to help in anyway possible i.e. with replacement car, delivery.

"Friendly And Professional Service "


User

from Hackensack, NJ

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:

Staff was friendly and professional. I was kept apprised of the progress of the repairs. My vehicle was repaired as soon as possible.

"Great"


User

from Carlstadt NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Great buying environment and will refer friends to buy from you. Great staff and everything over all went well and will continue to give our business to you.

"Excellent Service"


User

from Teterboro New Jersey

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Quick excellent Customer service, Service technician Luke was Outstanding and very courteous. Will be visiting that location from now on.

"Great Service"


User

from Teterboro, NJ

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Great Service and polite staff. They made sure to update me throughout the entire process. All the recalls and repairs were done promptly and correctly with an explanation of what had been done.

"Great Service And Faculty "sam Darwish""


User

from New Jersey little ferry

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Sam Darwish made me figure out exactly the kind of vehicle I wanted. He was very supportive and professional. He is great at never making a customer regret what they want.

"Great People, Service, Cars And Daryl Lala!!!!!"


User

from NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Our family has bought 10 cars from Teterboro. The dealership and its people are truly outstanding. Love Teterboro Chrysler Jeep!!

"Great Service Clean Facilities "


User

from Teterboro nj

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


They very understanding about what you need for your car and explain everything in detail before they do it so theres no surprises

"Teteboro Service "


User

from Teterboro, NJ

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Service Managers helpful and friendly, car was finished when promised. Lot to drop off cars and get picked up too congested, watch out your guy doesnt get hit!

"Great Experience Getting Me Into My Third Jeep"


User

from Union City, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


The team worked with me to get me in the vehicle I wanted at a good price. It was a no nonsense process. Glenn was a pleasure to deal with.

"Great Service"


User

from Moonachie nj

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


The way I was treated with respect and the way everything was explain to me.. everything went smooth Great customer service

"Service And Maintenance "


User

from New Jersey. Teterboro

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Staff is very professional and the service is done on a timely manner. Thanks for being prompt. Ray always always very helpful and has great suggestions

"Great Service"


User

from Cliffside Park, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Friendly, quick, and helpful: I received the best deal possible. The location is convenient and everyone is clear in their details

"Great Service"


User

from Teterboro, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Ira was incredibly personable and was sure to answer all of my questions/concerns, as well as be truthful with his reactions and responses.

"New Car Leasing Experience"


User

from Westwood, New Jersey

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


My salesperson, Ira Weissman, made the entire process painless. I couldnt have asked for a nicer experience. Id recommend him and Teterboro Chrysler to anyone interested in leasing a new Jeep.

"As Easy As 1-2-3, Far Exceeded Expectations"


User

from New Jersey

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


John made the experience from start to end very simple without any complications. From the moment I sat with him and explained my situation and what I wanted to achieve he was more than accommodating and even went out of his way to get me in a model which exceeded expectations. Will certainly be back and will refer anybody looking for a Jeep.

"Great Service "


User

from Bergenfield,N.J.

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Always have a good experience at this dealership everybody is very friendly and customer service oriented especially Jimmy at service keep up the good work guys.

"Teterboro"


Digital Air Strike

from Teterboro ,NJ

Recommended? Yes

Purchased? No

09-12-2017


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


I like your customer service! The willingness to find the best for your customers. I found that I have had issues with NY, NJ is the Best!

Response from Teterboro Chrysler Jeep Dodge RAM:

Thank you for the glowing review, Anthony! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact us if you need anything else. Regards, Teterboro Chrysler Jeep Dodge Ram Team

"Great Service"


User

from New Jersey

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:

great service very easy sales experience. Kamelya the Saleswomen was very knowledgeable and got us the deal we wanted. I would highly recommend Teterboro Chrysler Dodge and Jeep.

"Great Trade-in Offer, Awesome Deal!"


User

from Haledon, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Daryl really helped me stay within my budget while giving me great terms on my new lease. The service and expertise were phenomenal!

"Great Service And Customer Service."


Digital Air Strike

from Teterboro nj

Recommended? Yes

Purchased? Yes

09-07-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Glen the salesman took care of me... gave me a great deal second vehicle in one year.. No pressure to buy made me comfortable.

Response from Teterboro Chrysler Jeep Dodge RAM:

Hi Cosimo, and thank you for this great review! Were excited to hear that Glen took care of you! He is a great asset and we appreciate all he does. Enjoy your new vehicle! Regards, Teterboro Chrysler Jeep Dodge Ram Team

"Poor Follow-up"


Digital Air Strike

from Sparta, NJ

Recommended? No

Purchased? No

09-07-2017


Overall Rating:

Customer Service:

Overall Facilities:

I was interested in a vehicle they had on their lot. They didnt have any photos posted so I reached out and asked for a few (it was a used car). I do not live close so I didnt want to drive all the way to the dealership if its not what Im looking for. FOUR times I received a generic email back about needing my phone number. I explained each time that I do not need a phone call - I was just looking for pictures of the vehicle. Nothing. That left a very poor first impression.

Response from Teterboro Chrysler Jeep Dodge RAM:

Shan, thank you for taking the time to provide us with this feedback. We value hearing from our customers and we would appreciate the opportunity to speak with you and to make things right. Please contact us at your convenience. We look forward to speaking with you. Regards, Teterboro Chrysler Jeep Dodge Ram Team

"Jeep Repair "


Digital Air Strike

from Fairview NJ

Recommended? Yes

Purchased? No

09-04-2017


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


The staff here always takes care of me and family. I thank Ray & Mike for making sure that all my repairs were covered by my warranty!

Response from Teterboro Chrysler Jeep Dodge RAM:

Your great feedback truly made our day, Laura. We work incredibly hard to exemplify our commitment to customer care and we’re glad that Ray and Mike were able to show you what we strive to deliver. We look forward to serving you again! Regards, Teterboro Chrysler Jeep Dodge Ram Team

"Awesome Service"


Digital Air Strike

from Teteboro nj

Recommended? Yes

Purchased? Yes

09-04-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


The girl that help us kamelia was awesome she was patient with us and didnt rush us or try to sell us something we didnt need

Response from Teterboro Chrysler Jeep Dodge RAM:

Thank you so much for your feedback, Waldys. We greatly appreciate the opportunity to work with you and earn your business. We will be sure to share your feedback with Kamelia. Please let us know if we can ever help you in the future. Regards, Teterboro Chrysler Jeep Dodge Ram Team

"Great Service"


Digital Air Strike

from Teteboro New Jersey

Recommended? Yes

Purchased? No

09-04-2017


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Friendly .. accommodating.. helpful.. Fast.. The person who helped me was great .. His name slipped my mind .. But he was covering for Mike who was away on vacation..

Response from Teterboro Chrysler Jeep Dodge RAM:

Susan, thank you for taking the time to share your experience at our service center. Were glad to hear you found us friendly, accommodating, fast and helpful. If there is any automotive need we can help with in the future, dont hesitate to contact us. Regards, Teterboro Chrysler Jeep Dodge Ram Team

"Dodge Durango"


User

from Teterboro, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


All went accordingly. This is a great dealership. Chris helped me with everything I needed and I was happy to bring home my new car.

"Excellent Service"


User

from Teterboro, NJ

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


It was quick & painless. Ray is very courteous & most helpful. I like dealing with him. Will continue to service my vehicle here.

"Nice Sales Expierience"


Digital Air Strike

from Teterboro nj

Recommended? Yes

Purchased? Yes

08-30-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I love how honest they were with me from the beginning . There were no surprises and they were very professional

Response from Teterboro Chrysler Jeep Dodge RAM:

We appreciate the kind words, Lionel. We look forward to seeing you again in the future! Regards, Teterboro Chrysler Jeep Dodge Ram Team

"Service "


Digital Air Strike

from New Jersey

Recommended? Yes

Purchased? No

08-30-2017


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Drop off and lift to work when the service has been completed Drop off and lift to work when the service has been completed

Response from Teterboro Chrysler Jeep Dodge RAM:

Elliot, we appreciate you for letting others know about your experience at Teterboro Chrysler Jeep Dodge Ram. If you ever need anything in the future, please dont hesitate to let us know. Take care! Regards, Teterboro Chrysler Jeep Dodge Ram Team

"2017 Grand Cherokee Trailhawk "


Digital Air Strike

from New York NY

Recommended? Yes

Purchased? Yes

08-30-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Friendly, Patience, courteous HONEST. The V8 Trailhawk with full leather and Jeep Assist was difficult to get but Teterboro was the only dealer that was able to get it

Response from Teterboro Chrysler Jeep Dodge RAM:

Angelic, thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Regards, Teterboro Chrysler Jeep Dodge Ram Team

"Unreliable Service, From Customer Service To Prici"


Digital Air Strike

from Teterboro, new jersey

Recommended? Yes

Purchased? No

08-30-2017


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Horrific experience! From start to finish. Made an appointment 1week in advance. Brought the car 7am. Couldnt get an estimate in 1,5 days. Couldnt reach service adviser for 2 days. Tried 3text messages, 6 phone calls, No replies. The estimate i got was on the phone, and cwhen i insist the estimate was handwritten with no explanation of what is wrong or what work to be done. Estimate on the phone was "little less than $1,000 including tax" , i paid $1,066 with tax. Im not a guy who write comments on the internet about a company or call the company headquarters to complain, but this experience was a complete disaster.

Response from Teterboro Chrysler Jeep Dodge RAM:

Vecihi, we sincerely apologize for the experience that you had at our dealership. Our goal is to provide exceptional service to every single customer. Thank you for taking the time to bring these issues to our attention. We would like the opportunity to speak with you to work on resolving this issue. Please contact us at your earliest convenience. Regards, Teterboro Chrysler Jeep Dodge Ram Team

"Excellent Service And Timing And Maintenance Recor"


User

from Kearny, NJ

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


I feel everything is well done and guidance methods for me to follow the rules and regulations for a well kept and operating vehicle. Thank You all very much. Donald Genschow

"Great Service"


User

from Nutley, NJ

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Service rep Mike Falcone always treats myself and my family well and Service Manager Dave Paluzzi is a great guy. Sales person Kamelya and sales manager Tim always get us the best deals. Bought over a dozen cars there and havent shopped anywhere else in 15 years.

"Service , Warranty "


User

from Teterboro Nj

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


I always like doing business with Mike he is very nice your waiting room is nice clean your chairs are comfortable

"Great Experience At Teterboro Jeep Service"


User

from Teterboro, New Jersey

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Michael Falcone was very pleasant and professional. As a matter of fact everyone there made the short time I spent at service department very pleasant!

"Mr. Ray Briggs Extremely Helpful"


User

from little ferry, n.j.

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Mr. Ray Briggs was extremely helpful. As for the manager that didnt even have the courtesy to come to talk to me, I was not pleased. Once again I was thankful how Ray explained and was very helpful.

"Outstanding Service"


User

from Little Ferry, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Outstanding dealership with an outstanding service department. The facility is clean and the managers and technicians are great to work with.

"Great Staffing"


User

from Teterboro

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Very knowledgeable of the products that are used to fix your vehicle.and staff is polite and very accommodating and couteous

"Fairly Quick Process"


User

from Teterboro, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Fairly quick process. A little cramped but understandable given the space and the location of the dealership. Buying a car in my experience has taken a lot longer in the past.

"Thank You Jeep Service Department!"


User

from Englewood, NJ

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


I worked with Ray during my last visit and continue to be impressed with his knowledge, friendliness and professionalism. Great employee, explained everything to me and made valuable recommendations that will lengthen the life of my Jeep.

"Just Ok"


User

from Tappan, NY

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


You had the vehicle in stock we were looking for which was the only reason we contacted your dealership. The service from sales was just OK while the finance manager was lacking people skills

"Good Overall Experience"


User

from Little Ferry, Nj

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Friendliness of staff, speed of service, new chairs in waiting area, valet handling vehicle at beginning and end of service

"Great Services "


User

from Little Ferry NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Im 38 this year and Ive been to alot of dealerships in my life and some how I always leave feeling a little dirty, not this time! I called Teterboro and spoke to LEE (David Lee) at sales & leasing. He talked to me as if we were old buddies or acquaintances and that was refashion to hear over the phone. So long story short I drove an hour and a half to little Ferry NJ to see the vehicle I wanted. Lee and I went over pricing 100% hassle free and he worked a lot of deals out for me! In a couple hours I had the vehicle I wanted and didnt feel dirty either! Thank you Teteorboro and David Lee. My family and I will be buying a car from there again!! P.s I still owe you a coffee Lee lol.

"Jeepster"


User

from Little Ferry, NJ

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


The Jeep rep, Ray will discuss any concerns prior to proceeding the work. Certain factors were brought to my attention of priorities to complete the services. I appreciate the familys ten percent towards my vehicles bill.

"Good Service "


User

from Hasbrouck Heights, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Was friendly and good experience. Helped you to receive the price and its affordable. Makes sure you get the quality your looking for and the service you deserve.

"Excellent Service Experience, Clean Facility"


User

from Hackensack, NJ

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:

The Professionalism and Personality of my Service Person Jim, and the expedience in completing the work Performed. The overall attitude of the Facility Very nice!

Contact This Dealer

Send Us Feedback ×


Locating Vehicles In Your Area