"Great!"
This is one of the best dealers we have ever dealt with!! For buying and for service!! Highly recommended
"Great Service And New Showroom And Waiting Room"
The new waiting room was nice and brite. And the wait for my car was not long at all. The new showroom looked great.
"Great Service"
All good no issues. Sales and service personnel very knowledgeable. All questions answered in a timely manner. Facility is neat and clean.
"Great Service"
Service department never fails to deliver. They have always been excellent with repairs for all the years Ive been with them. Kudos to Schumacher in Little Falls.
"Great Dealership "
Very accommodating at the dealership. The only thing which has ever annoyed me is the requirement within this survey that I write at least twenty words.
"Great Service"
The staff in the Service Department are so helpful especially Ed. Izzo. He sets up the appointment, then calls back to describe the problem, how long it will take to fix it and estimate of the cost. Michele in the Service office is very nice too.
"Great"
Everyone I dealt with was very courteous and professional. Would highly recommend sales and service departments. Was notified of recall in a timely manner
"Great Customer Service"
There wasnt allot of haggling. I gave Jimmy the price I could afford & he went to work on a deal quickly.
"Great Purchase Experience"
From the start salesman Jimmy D. Made this purchase an absolute pleasure. He was knowledgeable, helpful and attentive to my needs.
"Great Service, Friendly Service Associates"
Quick & efficient nice facility close to center of town, convenient hours.Service reps are friendly knowledgeable and keep you updated
"Purchase Of A Brand New Chevy Colorado"
Overall it was good. Annie is a great sales person and very helpful. The only downside we experienced was to wait for 2 hours for the finance dept although our appointment was done 10 days earlier and we had submitted all docs in advance. This is why we only spent only 30 min to sign the papers but wait 2 hours to be taken into finance room.
"Chevy Traverse"
My salesman, and the sales manager, really worked with me to get me to my price point and into the car I wanted. And it was a quick experience! Which was great because we had our little one with us.
"Great Experience Again!"
2nd time leasing a vehicle from Schumacher and 2nd time I have nothing but praise for everyone I dealt with, especially TJ. Both times I went without my husband and felt completely comfortable and confident that I was getting a great deal. TJ is honest and I highly recommend him. I have no doubt I will be back to see him in 3 years.
"Commitment To Detail"
The dealership staff is very professional and eager to provide a premium level of customer service.
"Leasing A Vehicle From A Stress Free Environment"
Leasing my new Equinox was one of the easiest experiences Ive had. This is my 5th consecutive leased vehicle and Schumacher Chevrolet is by far, the most friendly and caring environment to be in. It was never a high pressure sales environment to be in. Between Leo & his sales manager, it was always tell me what you need and we will get it for you. They did not try and haggle the price. I told them was i was looking for and price... and they made it happen. I highly recommend Schumacher Chevrolet to all of my friends and family. The reason for my recommendation is because they treated me as if i was part of their family which helps take the stress away from a high cost purchase. I was 100% satisfied with my choice of dealership. Thank you again.
"Chris Jr. Was The Absolute Best!!!! He Was So Kind"
12-13-2016
Chris Jr. was the absolute BEST!!!! He was so kind and patience with all my husbands questions, and you really need to have the patience of an angel to deal with MY husband. But Chris was amazing! He knew exactly what I needed when it came to a truck, he sat with me a showed me all the features EVEN after the dealership closed for the night! He couldve went home but he chose to stay in the parking lot with me to answer all my questions. He even took the liberty of removing everything I had in my old truck and placing them nicely in the new one while my husband and I were in the fiance office. He is a true Gem! I have already told so many family members and friends about this place! you guys really make us feel like family! Thank you so much!
"Wonderful Experience!"
12-01-2016
Jim D was wonderful at getting me into a car I love at a price I can afford. Made the process very easy.
"Highly Satisfied"
Given a list of work needed on my car and wasnt pressured into making any decisions, the choice was mine. I made my selection on what to proceed with and am satisfied with the end result. I make the drive from Long Island to Little Falls (my second visit) because as a female, I like being treated like an individual.
"Best Dealer And Service In Nj"
11-14-2016
Ive already recommended a few friends wanting to buy a car or have service done to an existing vehicle to come right to Schumacher. this dealer has changed the way I see car service and customer care at dealerships. Unbelievably helpful and thoughtful dealership with staff who actually care...their attitude and willingness to meet my needs as a costumer has helped my family TONS in the last 6 months. Thank you guys and girls at Schumacher
"Service Visit For Alignment And A Factory Recall"
Courteous, Professional, Convenient, and easy! Special Thanks to Dave in Service. You all did a great job! I was having trouble getting my car aligned properly at "another" dealer, and I was eating through front tires (at a Tire Rack price of $347.00 each). I remembered comparative shopping for another car at Schumacher, and it was a really good experience. I decided to give their Service Department a try for my difficult alignment. Well I couldnt be happier! They did a great job, and the car drives perfect now. The tire wear issue has gone away. Schumacher is a Great Dealership front to back.
"Schumacher Chevrolet"
The sales team at Schumacher has once again delivered on the car I wanted for the price I could afford. I have purchased two new Chevys this last year and each time my buying experience gets easier and with as little stress and haggling as possible. My Salesman Luis Ramos is by far the best salesman Ive ever had the pleasure to do business with. I recommend Schumacher Chevrolet to all my friends and family. Parking is a little tight there but they are currently going through renovations so Ill say its going to be worth it for the next time I do business with them.
"Always A Great Experience Dealing With Schumacher"
Great service as always, very friendly staff. explained everything in detail and answered all my questions. Was told to expect about an 1hr and 1/2 wait and thats exactly the time I waited :D
"Elias"
09-30-2016
As usual very good service and friendly environment
"Great, Awesome N Super Duper Satisfaction........."
very kind and take a really best care of the costumer
"Love My Car"
09-15-2016
We had a great experience and are very happy with our purchase. We were treated great and left feeling good about our decision.
"Schumacher Chevrolet"
09-13-2016
Danny is a great salesman. He explained everything very carefully and took all my concerns into account. The finance team was friendly and efficient. I appreciate meeting Judy Schumacher; it was unexpected, but definitely made me feel like I was a person, not a number.
"Impeccable Service And Awesome Truck"
Received a fair amount OK great in. Salesperson was able to locate truck with required features at a great price. Very happy with service and commitment from everyone involved in purchase.
"Impeccable Service"
From the moment we walked in, the staff made us feel welcome. Luis was very accommodating and understanding of what we were looking for. We will definitely recommend Schumacher to all of our friends and family.
"Prompt & Attentive"
always friendly & informative waiting time is kept within a reasonable amount a good homey visit with regards to the value of customer support & consideration this is a very busy Dealership that personalizes each visit
"Top Notch Service"
Just a little background history, I have been dealing with SC for the greater part of 30 Years, like most businesses there have been good times and not so good times. I can ( and will) say with the utmost confidence that SC has stepped up their game to a level most dealers will never reach, and I do not give praise lightly. OK, so heres the scope, I own a fairly new Jeep Wrangler and like most buyers wanted to "Spice" it up a little bit by modifying it to its potential. My plan was simple, lift, exhaust / air box, simple visual mods and new tires. BTW, ALL being done without stepping foot into a Jeep Dealership, as I have ZERO Love for Chrysler Or Jeep, outside of my Wrangler. Heres where SC came into play , upon visiting SC during the Memorial Day Weekend, I spoke with Jeff about getting new tires for my Wrangler, he said to let him know and he would introduce me to Bruce (in parts). Fast forward to August, I took Jeff up on his offer. Being a savvy shopper I gave Jeff my quote from Tire Rack and Jeff explained that they use a different structure from dealers since they by in bulk and charge shipping to their customers, but he let me know he would get me the best price possible. After agreeing on the price I spoke with Bruce (to give him my approval), Bruce got everything on order the next day and had the tires delivered the following day to the shop. Upon that I made my service appointment for that Friday. Anyone that knows me knows my vehicles are my kids, and I trust them with no one, with that said as much as I could not wait to get the tires put on I feared and anything going wrong. From the minute I stepped into the service department my mind was put to ease, they welcomed me with a smile and had me signed in very quickly. The service department was busy, to say the least, BUT they took time with me and every customer and answered EVERY question I had from trivial to important (like proper PSI), I was amazed at the level of professionalism from everyone! The tech assigned to my car worked as if he was working on a classic car owned by himself, he did not rush or cut corners, he did everything with time and patience so as not to damage or rush the process, a true expert at his craft! When all was said and done they even offered me transportation (of my old tires) back to my home so I would not have to make a special trip back. Bravo to everyone at Schumacher Chevy, Judy, Steven and their team have won my respect and ultimately won me as a future service / parts customer, hands down! I would not think twice to recommend their dealership, Judys accolades are well deserved and her father would be proud of how she kept his dream alive!
"2016 Camaro Ss"
Danny Diaz really went out of his way to make me happy and to give me the best deal possible. Will definitely do business with Danny and Shcumacher Chevy again.
"Great Experience And Even Better Car!"
06-24-2016
I walked into Schumacher not ready or willing to give up my current SUV. Because of this, I hadnt done any research or had any idea what car would be best for me; I just knew that unfortunately for me, I needed a new car and fast! Within 5 minutes of speaking with Christopher Stacy Jr., I was immediately at ease. He listened intently, and right off the bat, gave me some options for my next vehicle. He was incredibly knowledgeable and never made me feel pressured to make a decision faster than I was ready. One thing I was set on, was a sun roof. He told us he had to do some digging, but he would get back to us. Less than a half hour later, Chris called and said he had something that had everything I was looking for. I was pretty much sold as soon as I saw it! He got me a great deal, there was never a hassle, and I absolutely love my new Equinox! I will refer anyone whos looking for a new car, to definitely check out Schumacher Chevrolet!!
"Great Friendly Service To All Customers"
05-21-2016
The maintenance desk was very friendly and honest with me. They stated that it would be about a one hour wait. I was car shopping anyway, so that was fine. It was finished in less time and the maintenance rep came out to the yard to inform me that my car was ready whenever I was. I have been to other dealers and the car would have been done and unless I checked, I would not have know when it was done. That extra step was noticed. That is true customer service. Thank You.
"2016 Chevrolet Camaro"
My experience was a delightful one. The transaction went very smoothly and quick, thanks to the shop click and drive program. I love my 2016 Chevrolet Camaro and would recommend Schumacher Chevrolet to all my friends and family. Thank You for your friendly staff.
"Corvette Purchase From Schumacher Chevrolet"
Purchasing my new Corvette from Schumacher Chevy was a pleasant, hassle free experience. Communication from first contact until after purchase was just right. My salesman, Danny Diaz was knowledgeable, helpful, and friendly. All of the staff I encountered including the owner were courteous and friendly. I was given a fair price for the vehicle without any haggling. I would certainly reccommend Schumacher to others and would be happy to do business with them again.
"Quality Service By Caring Professionals."
What a pleasure to have your car serviced at Schumacher. Appointments are on-time; your vehicle is quickly attended to and with the expertise of professionals. You can tell your car was serviced properly when you ride away. A walk to the show room for a wishful look at a luxury upgrade, or a friendly chat with a courteous sales representative, and before you know it, you are ready to go. What a pleasure it is to deal with the professionals associated with Schumacher Chevrolet.
"Great Service"
It was a pleasure meeting Judy Schumacher during my visit.
"Great Customer Service!"
TJ Brantner and Jim Mann went above and beyond to help me find the right vehicle for my needs. As the vehicle wasnt yet in stock, but in transit, TJ kept me informed every step if the way and actually called me as it was being loaded off the carrier. I would be happy to recommend Schumacher Chevrolet to anyone. Thanks again!
"Another Great Buying Experience With Schumacher!!!"
TJ Brantner - Sales Associate was very helpful and accommodating. Sales Manager Chris Stacey - Always a pleasure to work with. This is my 3rd vehicle with Schumacher because of their professionalism during the car sale process. The experience is fun and not something to Dred... The best
"Great Service"
the best customer service always, no matter how busy or what time of day, they are always consistently helpful and with a smile - this is so much appreciated! Thank you as always
"New Lease, No Down Payment!"
I spoke to Leo Hernandez prior to coming down and I told him I didnt have an money to put down on a new lease and I didnt want to waste his time. He contacted me shortly afterwards and said "come down, I can definitely help you". Without any haggling, Leo (with the help of Chris Stacey), was able to get me out of my current lease early, into a 2016 Cruz and with only the first months payment due (which was even less than what I was paying for). I hate car Shopping, but Leo, Chris and the entire Schumacher Team make car shopping a stress free experience!
"Great Service"
I had a great experience at the dealership and dealing with the representative that sold me my silverado. There was no hastle or pressure to make a decision and they were very responsive to answering any questions that i had.
"Happy Camper"
Actually had a pleasant experience buying my new Malibu. Salesman was great and very informative. Purchase price agreed to very quickly with no hassle. Very friendly atmosphere.
"Great Sales Experience With Salesman & Sales Staff"
The salesman was extremely helpful. He was outside the door and brought the car around for a test drive. He explained how the car functions. He was excellent. I would refer my friends & family to JIMMY "D" at Schumachers.
"Good Service "
The It would have been nice to have been reminded in advance when the appointment was made that my 2 years free maintenance was done. I didnt expect to spend 50 bucks on Christmas Eve.
"Great Service"
Ann was very professional and as usual her help aloud us to acquire our second car from your dealership. my wife and I thank you and hope to do business with you and ann in the future.
"Great Service"
Dave in Service was helpful and professional. Dave in Service was helpful and professional. Dave in Service was helpful and professional.
"New Suv Lease, Short Amount Of Time W/great Price"
Once again my experience with getting a new car at Schumacher was a great experience. Leo H was on top of this from the get-go. We figured out when it was the right time to do the pull-ahead program with Chevy and Leo found the right car for us in a short amount of time. The SUV is great and the price was just right. Mark R was also very helpful throughout this whole process and i appreciate his efforts as well.
"Prompt & Attentive"
always friendly & informative waiting time is kept within a reasonable amount a good homey visit with regards to the value of customer support & consideration this is a very busy Dealership that personalizes each visit
"Great Service & Sales But Need To Lower Prices"
Your Service & Sales Dept is wonderful BUT the cost for parts can be very high & I cannot always get things (like ties with alignment) from you. Another location, same ties, labor & alignment beat you by almost $300.00
