Route 22 Honda in Hillside, NJ

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"Excellent Service"


User

from carteret, nj

Recommended? Yes

Purchased? Yes


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Very pleased with the service that was provided to my family and I. I am satisfied with my new car but even more happy with the proper attention provided. Thank you to Route 22 for helping my family and I select the best car! The staff was extremely generous and helpful. Thank you once again. -Lakhi

"Jean Shim"


User

from Scotch Plains, nj

Recommended? Yes

Purchased? No


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A few weeks ago I went to purchase a new car for a friend who didnt know what shes wanted. I encountered Jean Shim and she was excellent in providing me with options on cars and features important to my friend. Jean was so dedicated that when car I wanted go test drive was not on the lot, she made arrangements to go to the off site lot to pick up the car and bring it back so I could test drive it. Jean seems to be an instrumental Park of the sales staff at RT 22 Honda.

"Honda Civic Ex 2017"


User

from Hillside, NJ

Recommended? Yes

Purchased? Yes


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Best experience I have ever had while purchasing my car. Feras was very helpful and educated me on a lot of things that i didnt know. Feras looks like he loves his job and is a pleasure to work with, one of the best sales reps I have ever worked with. Route 22 Honda is by far the best dealership.

"Veronica."


User

from Hillside, NJ

Recommended? Yes

Purchased? Yes


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Ralph Moseley was the most amazing and patient man anyone can ever deal with. He made the buying experience worth our while. He had excellent knowledge on cars so much that is was quite remarkable. I learnt a lot from him. I will definately recommend to anyone and also recommend Route 22 Honda. Thanks Mr. Moseley.

"Manager And Sales Person"


User

from Staten Island new york

Recommended? Yes

Purchased? Yes


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I want to thank Joseph Lynch and Rolando Rodriguez for helping me out. They both did an excellent job.

"Customer Service Sucks"


User

from Hillside nj

Recommended? No

Purchased? Yes


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My experience was great until I gave them my money. Ive had problem after problem but the biggest was having an expired temporary plate and registration. Still to this day no plates! Ive been back and forth called numerous times ( just to be left on hold for an hour at a time) the day before they expired I showed up again to be told my plates were here but they cant find them¿ So I drove home on the expired ones. They offered to pay any tickets I got because of it SMH Im here yet again over an hour for the same thing. I feel like I was taken advantage of because Im a young African American woman. I wouldnt recommend this place to anyone. PLEASE STAY AWAY!!!!!

"Wanted To Trade In My Vehicle"


User

from Newark NJ

Recommended? Yes

Purchased? Yes


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Ralph was excellent. He help me have a better understanding of financing as well as leasing a vehicle. He is very professional and will brake everything down so that you really understand what he is telling you about the vehicle that you are interested in. He opened up my eyes better with me always having to buy a car from the Buy Here Pay Here v/s walking into a dealership. The advantages you get when you get a car and make the payments on time how you help your credit score as well as upgrading your next vehicle.

"Very Happy Customers "


User

from Jersey city NJ

Recommended? Yes

Purchased? Yes


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We are very happy with our CRV . Ralph was the best salesman we ever worked with. Thank you Ralph

"The Best Experience "


User

from Linden Nj

Recommended? Yes

Purchased? Yes


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Buying my CRV was made possible by Mr Ralph and his Manager Aaron . They answered all the questions I had. Which was all I really wanted. I got the truck I wanted for a fair price thanks guys.

"Visit To Route 22 Honda In Hillside"


User

from West orange, NJ

Recommended? Yes

Purchased? Yes


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Excellent place to buy a new or pre-owned vehicle. My friend and I bought cars in back to back days. We both went to Mr. Ralph Mosley. Perhaps their best sales associate there. He helped out drive away in the vehicle we both wanted. No surprises or gimmicks or anything. Hell help you drive away in the car you desire.

"Nice Experience At Honda Rt 22 Hillside"


User

from newark nj

Recommended? Yes

Purchased? Yes


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i went for the first time and ralph mosley from rt 22 made it happen for me i bought a 2017 honda accord it was a very cool experience felt like i knew him for my whole life i will def be back there thanks ralph!!!

"Highly Recomended Dealer!"


User

from Scotch Plains, NJ

Recommended? Yes

Purchased? Yes


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I just purchased a car from this dealer for a second time. The salesperson Rolando was very warm, knowledgeable and patient. He was very professional throughput the whole process. Im very happy with the buying experience and would definitely recommend this dealer.

"2017 Civic Hatchback Sport Touring"


User

from Rahway, NJ

Recommended? Yes

Purchased? Yes


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Thanks to Ralph Mosley I got the car that I love! Ralph explains everything about the car through inside and out and functions of the car! Thanks route 22 and Ralph!

"Highly Recommended Dealer"


User

from Jersey City NJ

Recommended? Yes

Purchased? Yes


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I highly recommend this dealer. My wife and I never felt pressured into buying a car immediately and our agent, Ralph, was very warm and energetic. He kept us entertained and was very patient to every question that we had. Big thanks man! Were very grateful for this dealer for trying their best in every way that they can. Customer service is highly exceptional!

"Awesome First Big Purchase Experience"


User

from Jersey City, NJ

Recommended? Yes

Purchased? Yes


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Me and my husband went out from this dealership beaming with happiness. It was our first time to make a big purchase as a couple and Route 22 Honda made it an amazing experience. Ralph, who is our agent, was very patient and very much sensitive to the things that we need. Always proactive and listened to us carefully. This place has really great staff and Im very grateful for them for going an extra mile for us!

"Nice Experance"


User

from new jesey route 22

Recommended? Yes

Purchased? Yes


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ms Jean Shim has been so wonderful at buying my car and helpful she has help me view my options and talk about the quality of the car and was not push me at all very helpful with everthing as well beautiful person to deal with.

"Great Experience With Juan Bonilla"


User

from Linden, NJ

Recommended? Yes

Purchased? Yes


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Juan Bonilla is an awesome salesman, he truly cares about making customers happy. He answered all my questions and concerns...Im now a happy owner of a 2017 Civic... Rt.22 Honda is the dealer to go...ask for Juan and youll be a happy customer.

"Good Service"


User

from New Jersey

Recommended? Yes

Purchased? Yes


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When I came to Honda I told them what car I want, I left out walking with it, Ralph Mosley was very helpful and I appreciate everything he did for me to get my dream car.

"New Lease On Life"


User

from Cranford, N.J.

Recommended? Yes

Purchased? No


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The salesman, Ralph, was open and honest in his non-pressured approach. I appreciated not having to play the game. More importantly, the reason for the new car was because of an accident in which our 2012 Honda Accord was declared totaled BUT protected my daughter who came through it without injury!

"Ralph Is The Best!"


User

from Newark, NJ

Recommended? Yes

Purchased? Yes


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All of the credit goes to Ralph for his amazing customer service. I went in looking for a new lease and before leaving the dealership I had decided that I was going to go ahead and make it happen all thanks to Ralph. He showed me all of my options, explained everything in the car, showed me how it worked and I was sold. I highly recommend going to see Ralph!

"Fast And Easy"


User

from Bayonne, NJ

Recommended? Yes

Purchased? Yes


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Fast and Easy service. Ralph Mosley was a pleasure to work with!

"I Love My Car"


User

from BELLEVILLE NJ

Recommended? Yes

Purchased? Yes


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I LOVE MY CAR , THE MORE I DRIVE THE MORE I LOVE IT . THANKS TO RALPH AND AARON AT RT22 HONDA , BECAUSE WITHOUT THEM I DONT THINK I WOULD HAVE BOUGHT THIS CAR . THE GOYS AT RT22 HONDA ARE THE BEST .

"Great Service"


User

from Paramus. NJ

Recommended? Yes

Purchased? Yes


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I had a great experience purchasing a car from this dealership. There was no pressure and everything was done in a timely manner. My representative Kevin was really great. He was able yo answer all my questions and was able to get me a really great price on the car I purchased. I highly reccpmened this dealership and Kevin.

"Awesome Experience"


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from Elizabeth

Recommended? Yes

Purchased? Yes


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I am glad I purchased my car at Planet Honda rt 22. I had no idea what I wanted, but Erick Bonilla helped me picked out a car. I bought a 2015 Honda Civic and that I cant wait to enjoy it this summer. Erick Bonilla was patient and was very professional. He was also very helpful in explaining the whole process of financing a car, not only to me but my mother too. I would recommend him to anyone, he goes above and beyond of his customers!!

"Great Customer Service"


User

from Elmhurst, New York

Recommended? Yes

Purchased? Yes


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I was so HAPPY with service that I got from Honda Route 22. I thought, I would spend my whole day to buy a car because all my friends had that experience. But my salesman Ralph Mosley was great, he made things more simple, no pressure. He also explained everything so clear and detail when I had a question. I just spend 4-5 hours in this dealerships. He even helped me by renting a car which I dont need to pay that I could use for my family trip on Memorial Day (from May 27 to May 29) because Im from New York and I got a temporary plate for my Honda Odyssey EX-L which expired on May 22, 2017. If I didnt have that rented car, I would cancel my family trip. Although, I still havent get my registration plate until now, Im still happy because I know this is DMVs fault. Thank You, Ralph! I will recommend Ralph and Honda Route 22 to everyone that I know!

"Amazing Experience"


User

from Newark, NJ

Recommended? Yes

Purchased? Yes


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I visited several Honda dealerships recently and I left most of them overwhelmed and frustrated. When I visited Hillside Route 22 Honda, however, I was impressed by how helpful and friendly everyone was. They stayed open as late as 11:30 pm to make sure that I was satisfied with my purchase. A special thank you to Ben, Financial Director of Honda, who was extremely patient with me during the entire process. I left that evening with tears of joy.

"Awesome Sales Team!"


User

from Rahway NJ

Recommended? Yes

Purchased? Yes


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Got a lease 3 years ago from this dealership when my credit wasnt very good so cannot complain about that and when I turned in the lease a few weeks ago was extremely happy with the results. I had built up good credit with Honda and my salesman Ralph Moseley was attentive, listened to my goals, and very professional and helpful! Didnt try to give the runaround and was on point with what we could do moving forward without the hassle or haggling I was half expecting. I would highly recommend that if you visit this dealership ask for Ralph! Adel in financing was awesome as well and got me a great deal on financing a new Accord where I thought Id end up in another lease so the experience was left me with a great feeling about this dealership and staff so forgive all my future car buying and/or service needs Ill be heading back to Route 22 Honda in Hillside. Great job guys and thanks to all!!

"Awful Experience."


Dennis Capio

from South NJ

Recommended? No

Purchased? Yes

05-01-2017


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Ill keep this brief. Ive leased 4 vehicles and helped family with a few others and have never had the horrible experience I had at Route 22 Honda. I was told about vehicles that were unavailable, had my credit run several times, hung up on, lied to, unable to drive my vehicle for a week after purchase and much more. I would warn those who are in the market to use caution with this dealer. I for one will never go to route 22 Honda again.

Response from Route 22 Honda:

Dear Customer, I apologize for the many inconveniences you have encountered. I would appreciate an opportunity to speak with you regarding the details of your experience. Please give me a call at your earliest convenience at (973)705-9300 extension 232. I look forward to hearing from you! Thank you, Howard Newman Corporate Customer Relations Manager

"Toyota"


User

from Hillside nj

Recommended? Yes

Purchased? Yes


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Ace was a great help , he was very knowledgeable and great at explaining things ...

"Car Experience"


User

from Maplewood NJ

Recommended? Yes

Purchased? Yes


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I went to the dealership because my father in law bought his accord there. We were greeted very warmly and our salesman Ace was amazing. He walked me through each step with exact information on the buying process. He took in consideration of what I was looking for which was a Pilot and I walked out with a gorgeous Pilot that my family loves with its DVD player and third row seating. Ace was very attentive and wanted to get the job done which he did. Great personality and put the needs of my family first. Definitely thinking about getting another Honda soon from them and Ill definitely make sure I work with Ace again

"Horrible Experience"


User

from secaucus

Recommended? No

Purchased? No


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I got a call from route 22 honda regarding civic.it was the last day of the month and i had a quote from a different dealership but the car wasnt Vaulable.The salesperson ptomised that they would beat it and get me the car in 2 weeks. As i walked in to he dealership i was greeted by the receptionist and a sales guy was assigned. He cane along with a manager and asked me for a quote and left once i gave it. Thy cane back saying the vehicle isnt available. I said i want to order ut as the lady over the phone said the car can be pre booked. The sales person said that isnt an option which was understandable as there could be some kind of miscommunication. I told the same to the manager and look at the level of unprofessionalism "Yes there is no option as such and there is nothing else apart from what my salesperson has told already" "If you had another deal then why didnt you come to this store just because somebidy told you over the phone" "Im leaving now i dont know why youre here when you had a better deal" "You can lodge a complaint about this experience. I dont know where or to whom" And he denied to give his name or card or any such details. This was by far the worst conversation ive ever had. Forget the deal.. how about some manners? Or atleast minimum courtesy while talking to a customer.

"Personable, Easy Process, Willing To Work With You"


User

from Newark, NJ

Recommended? Yes

Purchased? Yes


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I am impressed with the level of service received at this dealership. Ralph M. took the time to listen to our expectations and offered every chance to meet or exceed those expectations. I have bought a few cars over the years, but never received service good enough to inspire me to write a review. Keep it up and Thanks again.

"Ralph Mosley Is Awesome!"


User

from Newark, NJ

Recommended? Yes

Purchased? Yes


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Ralph was great at letting us know all of the options available to us and made every effort to get us down to our budgeted payment. The process was smooth and easy and I would not hesitate to recommend this dealership to a friend.

"Great Experience"


User

from East Orange, NJ

Recommended? Yes

Purchased? Yes


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I purchased a vehicle from Pate Charles and Alex Guzman. They made me feel very comfortable and gave me a great deal. They were conscientious about my time and made me feel good about my purchase.

"New Car Purchase"


User

from Irvington

Recommended? Yes

Purchased? Yes


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Arion was great, professional and very helpful with all my questions and made sure that prior to me leaving he gave a quick guide to things inside the vehicle. Made my time go very fast

"Great Customer Service"


User

from NEWARK NJ

Recommended? Yes

Purchased? Yes


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I wanna thank sales man Ralph Mosley and Aaron for assisting me of purchasing my new 2017 Honda Accord Sport u guys was very helpful . Thanks a lot guys...

"Great Dealership"


User

from Bloomfield, NJ

Recommended? Yes

Purchased? Yes


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Special shoutout to these special people Oscar Umanzor, Alex Guzman, and Remina Christo for making my 2017 honda pilot deal happened. They gave me the best deal. Had to wait 3 weeks for the car to arrive since they had to order the model I wanted. Ive been a route 22 honda customer for 5 years. After having a bad experience from a different honda dealer, I decided to come here to check out the dealership. After financing 1 car and leased 2 vehicles, the rest is history. Thanks guys! Would definitely recommend this dealership to anyone shopping for a vehicle.

"Great Experience And Service"


User

from Newark,Nj

Recommended? Yes

Purchased? Yes


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After going from dealership to dealership browsing I finally found rt 22 Honda and got the deal I was looking for on a new Honda Accord. My salesmans name was Ace. He was not only knowledgeable of different models but he was also very sensitive to my budget. The customer service was exceptional. I would definitely recommend my friends and family to Rt 22 Honda and to ask for Ace. :)

"Second Time Around"


Dennis Capio

from Newark, NJ

Recommended? Yes

Purchased? Yes

02-28-2017


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This was our second time leasing a vehicle from Route 22 Honda. My wife and I felt very comfortable returning to this particular dealership and leasing another vehicle. We were greeted at the door, offered something to drink and introduce to our salesperson Ralph Mosley who we connected with right away. We were told of Hondas new no hassle everything up front program. Actually everyone we met there were happy and professional, we felt no pressure. To make a long story short, we left with our second Honda happy, very happy about the whole experience.

Response from Route 22 Honda:

Mike & Norma, We appreciate you coming back to us to lease your second vehicle! We are even happier to hear that you enjoyed your experience with our team. Thank you so much for the kind words!!

"Honda Civic Lx"


User

from Newark ,nj

Recommended? Yes

Purchased? Yes


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Name is Kyle Johnson I went in was greeted with fast and friendly service.worked with my no credit and got me a car thats to padro

"Honda Civic Lx"


User

from Newark ,nj

Recommended? Yes

Purchased? Yes


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Name is Kyle Johnson I went in was greeted with fast and friendly service.worked with my no credit and got me a car thats to padro

"Best Car Buying Experience Ever!!"


User

from Roselle, NJ

Recommended? Yes

Purchased? Yes


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Started having issues with my truck so I was forced to get a new vehicle. Honda has always been a brand I could trust so I went to Route 22 Honda because my sister spoke so highly of Mo. The facility was super clean and everyone was so friendly. I was able to meet with Mo, Alex and Remila and they made sure I got what I wanted. I highly recommend this location.

"Buyer"


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from West orange

Recommended? Yes

Purchased? Yes


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I want to retract for a bad moment that I had when I did my qualification, Im really sorry. Fredy and adriana did everything to help me, and in the end they did an excellent business with my car.

"Buyer"


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from West orange nj

Recommended? Yes

Purchased? Yes


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I was last week buying my new car, and adriana gomez and manager have help me a lot. Thankyou for you patience with me and my family. I feel very happy with my new car

"Buyer"


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from West orange nj

Recommended? Yes

Purchased? Yes


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I want to retract for a bad moment that I had when I did my qualification, Im really sorry. Fredy and adriana did everything to help me, and in the end they did an excellent business with my car.

"Buyer"


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from West orange nj

Recommended? Yes

Purchased? Yes


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I want to retract for a bad moment that I had when I did my qualification, Im really sorry. Fredy and adriana did everything to help me, and in the end they did an excellent business with my car. Thankyou

"New Crv Search"


User

from Bayonne, NJ

Recommended? Yes

Purchased? Yes


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This was our 4th purchase from Hillside Honda over the past 7 years. Previous salesmen, Joel and Freddie were both promoted so we had a new salesman BUT Freddie guided us every step of the way. our car had a scratch above the front bumper, so we were asked to bring it back so that the service center could work on it. After picking it up, youd NEVER KNOW that scratch was ever there. THEY DID AN AMAZING JOB! We will be back AGAIN for our 5th purchase VERY SOON!

"Buyer"


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from West orange nj

Recommended? Yes

Purchased? Yes


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I am very happy with services, adriana gomez exelent people, good atention, all people in the dealer have had a lot patienc with me, and family, thankyou adriana

"Adriana Gómez! The Best Un Customer Service"


User

from New jersey

Recommended? Yes

Purchased? Yes


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The best customer service. The bestia placer to but a cargo. Adriana Gómez, beutifull carisma and good advice.

"A Very Happy Customer"


User

from Irvington NJ

Recommended? Yes

Purchased? Yes


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I Purchased my 2017 Honda on 12/30/17 and I must say it was a very pleasant experience. This was my sixth time buying a new car and the customer service was the best I ever had buying a new car. Ed the GM and George my salesmen were great.

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