"Great Experience"
10-24-2017
I had a great experience here. My sales person, Michael Ramirez was the best. He was polite and not the least bit pushy, knowledgeable, and pleasant. South Brunswick, NJ
"Not For Out Of State Buyers"
Sought this dealer because they had the exact vehicle I was looking for. Drove from MD to NJ and met Mike who was a great salesman. Everything was great until after I got back to MD. I realized that the temporary registration was only good for 20 days rather than the normal 30. This meant that the MVA and business processing needed to be very efficient. I phoned and emailed the dealership regarding my plates and was told "theyll be there". On the final day of the temporary registration, I received an email (not a call) stating that the dealership had under estimated the registration fees and needed me to pay additional monies before they would mail my plates. After calculating what the cost should have been, the dealer informed me that they used a "third party" titling company which issued their own fee. This was very upsetting and the dealer representative I spoke with was unsympathetic and curt. I do not think it was a coincidence that I was charged an additional fee on the last day of my temp tag while being out of state, where the dealer knew I could do nothing about it. Disappointment is an understatement; I really thought this was a stand up place, but clearly management prioritized maximum profit over customer satisfaction. If you are purchasing from out of state, shop elsewhere.
"Fast, Efficient Service With Friendly Staff"
Everyone was very friendly. I had to drop off and wait for my car and the service was fast and professional.
"Great Services, Clean Facilities"
They took my car in when I did not have an appointment. Jessica, the service manager was knowledgeable and kept me informed about the progress and cost of my repairs.
"Linden Vw"
I liked that I was made comfortable and I was explained what needed to be done in detail. I liked understanding why I needed a part and what would happen if I didnt get it
"Excellent Service "
Jessica Lopez and her Service Team were absolutely the best. This is the bedt the service has been since I have been going there. I love the service
"Prompt Courteous Service Well Explained"
Short, informative,polite personnel was extremely nice she explained everything about the service very well the quick video showing the undercarriage was quite informative
"Purchase Experience"
Steven G. the sales person! Very helpful and informative. Reason to buy my first VW. No harassment at all. Will definitely refer more customers to him. Thanks
"Conviniant Service"
I was able to leave my car there, and they called me when it was done. I really liked that
"Great And Very Good Service"
Well,and profesional and make me with no worries about my Carr repairs..if I have opportunity Ill recomendé to anothers customers to visit your location, I was very satisfaces my self..
"Terrific Service And Customer Service ."
the people were friendly , knowledgeable and very helpfull .they make you feel like you matter , and your business is appreciated.
"Great Service "
Jessica was so helpful with the questions I had. Also, she provides me the results what it needs to be done for my car. I could say, she is the best customer service to VW customers.
"Look For Danny! "
Danny, the service consultant was very understanding and offered great suggestions and advice. Hes probably the only reason why I would ever come back to VW service.
"Interval Service "
Danny always take of everything yesterday he told I needed an update for car and they did service for free , he also let me know if there is any recalls too.
"Jessica And Elaine At Volkswagen Of Linden"
Jessica and Elaine always take good care of me. From making sure I get the appointment that fits my schedule to getting the services done in a timely manner. Jessica knows her stuff when it comes to volkswagens and she is always trying to help me get what I need done. She gets my care completely rapidly and involves me throughout the entire process. Elaine puts a smile on my face while I empty my wallet every single time. I cannot describe how much I love these two ladies. Much love and appreciation, and I cannot wait to return for my next visit. Thanks guys, keep up the great work!
"Vw Service Gyyyjy Yyyyretujkk"
Friendly and clean evironment excellent customer service would recommend people to come here for service fast and hassle free would come back when I get another Volkswagen
"Great Service "
Jessica is excellent and very caring she trys to get you home in your Vehicle quickly and she explains the details of your repair
"Great Cutomer Service"
Danny is always willing to help and has a sincere concern for his customers. He is a pleasure to work with and I give him a 10+ for his customer service skills.
"Best Maintenance Service, Hands Down."
Service was quick and completed the necessary maintenance and repairs The car cleaning was an exceptional bonus. The receptionist was welcoming, professional, and let me know what was going on in regular intervals.
"Great Service!"
Professionalism and respect. All work explained properly and in a manner I could understand! I will definitely return for future services and accessories!
"40,000 Mile Service Plus Other Work . "
This visit cost me $4500 but my CC needed a lot of work done . Danny Cruz the employee who handled my Maintenance Contract was excellent and as much as the $4500 bill hurt , he made me feel like i was getting my moneys worth . Vince the Technician , was so knowledgeable and he took care of my every need on the vehicle and more . He did an outstanding job . i loved the video of the repairs . That is a great and innovative idea . Best experience that i ever had at any Car Dealer . I will come back again and i will recommend my friends and family to drop in . Wallace Van Vliet . Rahway , New Jersey .
"Excellent"
Very friendly service. I was in and out quickly which was important considering I was in on my lunch break. Your waiting room is comfortable and clean and the staff is friendly and professional.
"Great Service "
The video that was sent to my phone showing the status of my car as far as maintenance was concerned.
"Great Service, Very Satisfied Customer"
The patient of Gregory and all the help and support, show me all the options i had for buying and leasing my new car, great deal receiving my old car.
"Linden Vw"
Jessica was attentive and cared for my car as if it were her care being fixed. Brilliant inspection and analysis of the problems that I needed to address. Definitely will be a loyal customer
"Great Service! "
Friendly, good work ethic, and professional. Wait time was appropriate, and they even washed my car which was really nice!
"Good Service And Caring Atmosphere "
The man and woman whom I spoke to were very personable and made it comfortable for me giving me updates along the way.
"Excellent Service "
Danny was extremely easy to work with. He explained everything very clear to us, set expectations in regards to price, and followed up with both my husband and myself to make sure everything was working properly with the Tiguan.
"Great Service "
Outstanding customer service !!!! Facility was spotless as far as the cleanness . Service was performed faster than I really thought . It was a great experience at Linden Service Shop !!!! definitely Ill recommend that particular shop to all my friends !!!
"Excellent Service "
Excellent service department that took care of all the things that my car needed it and car came out clean... great job from service place...
"Great Service "
Everyone there is so nice and friendly and they make you feel right at home. Especially Jessica, she answers every question no matter how stupid I think it is. Shes very real and genuine
"Battery And Horn Needed."
Whenever I come for service, always get the best treatment which makes me feel comfortable about coming back for service. They answer my questions and are sure to check with me first before service is done.
"Vw Lovers"
Dave Strollo was very patience and Accommodating. The manager also made it easy for me to not walk away with the offer.
"Vw Service "
Danny Cruz made my experience pleasant, professional and well informed from start to finish. I think he is a wonderful representative
"Oil Change, Tire Mount, Diagnosis And Repair"
Great staff and great service in a timely manner. Jessica makes me feel like family when Im there, I know my car is in good hands at Linden VW.
"Great Service"
The VW Linden facility provides prompt and friendly service, with very professional staff, in a relaxed atmosphere, leading to an extremely satisfying experience.
"Great Place To Get Your Next Car. "
This was my second time getting a car from Linden Volkswagen. I shopped around at a few dealers and Linden worked out the best deal they could. The customer service is outstanding, and I appreciate their honesty. Thanks Mike Ramirez for helping me get my new car.
"Great Timely Service, Service Rep Jessica Awesome "
dealing with Jessica is a pleasure, always courteous right to point and always on point AWESOME Job reminds you of small details and keeps it honest
"Amazing People, Great Service, Very Clean Place"
I usually buy at least one car a year from different dealerships and I know how overwhelming it can be sometimes. This time I walk to you guys as dealership and the experience was definitely a good one and everybody was helpful and nice I will definitely come back
"Very Polite Staff "
01-16-2017
Your staff is very friendly and professional. I have always enjoyed Linden VW. Keep up the good work. I would like to see the video that use to be provided to the customer.
"Perfect ! Marco Was Great!!!!"
01-16-2017
Great Customer service , MArco the sales rep and the Tony took the time needed to make sure everything was smooth and easy.
"Great Service Department Team"
Jessica, Ken, and the entire team at the service department were great to deal with. Theyre very knowledgeable and accommodating.
"Great Servise ....."
Everything was Great!!! I love linden vw service ppl are Great and know what they doing ! Linden vw rules !
"Great Service"
Employees are very helpful and friendly. They provided me with all of the information that I needed and the job was not rushed.
"Awesome Service "
I was able to walk in and still get service for my car without an appointment which was very convenient.
"Great Service, Clean Facilities, Good Wi-fi"
Its great to have your team of proficient and skilled technicians working on my car. Danny Cruz is a wonderful service rep who keeps me updated on the status of my car and makes sure my needs are taken care of.
"Great Advice And Service"
Mike "manager" and Greg Stein where very honest and take the time to show me different cars to make a good decision
"Maintenance "
The people who work there are friendly, patient and knowledgeable. They make me feel at home and allows me to get work done while I wait.
"Warm And Friendly Environment "
Warm and friendly environment welcomed me with a smile very understanding and honest about my vehicle does job in a timely manner
"Great Service"
Experience and great service, good success , great coustumer service. I gonna recommend a my friends. Next time get just dealer
